Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
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Passenger van |
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Pick-up truck |
One location in Lachine
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Reviews
10.0 Wonderful
Nov 2022
8.0 Very Good
Dec 2021
6.0 Okay
Oct 2019
Pros:
The drop off was nice and quickCons:
The car looked to be in shambles, with three different hubcaps. The form said there was no damage to the car, but the paint was chipped, there was a dent, and the front bumper was loose. During the rental period, the tire management system complained about empty tires.6.4 Okay
Aug 2019
Pros:
Pick up and drop off was goodCons:
Phone commhnication8.4 Very Good
Jun 2019
Pros:
Staff helpful and friendly, drop off easyCons:
Trying to reach customer service before and after to ask questions was very difficult. If we had been able to ask in advance where exactly we were to go at the airport it would have made the pick up much easier. Website not helpful either2.0 Poor
Apr 2019
Pros:
Yes. Unfortunately I was told they will be unable to rent me this vehicle because of my age.Cons:
Notify me that my age would not allow me to rent the carOne location in Lachine
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Reviews
3.6 Poor
May 2020
Cons:
Nobody answered the phone for one hour before I wanted to pickup car, and there was no shuttle in airport to go there.6.4 Okay
Nov 2019
Pros:
Pick up and drop off were easy for an off site airport location. The car was in very good shape.Cons:
Many hidden fees. The total was more than double the original quote price. During paperwork I had even asked what the new price would be with the mandatory insurance, and I was told the quote plus the insurance which was a price far less than what I ended up being charged. If you rent from them, demand an invoice in advance so you know exactly what you'll be paying. I personally would not rent from them again.2.0 Poor
Nov 2019
Cons:
I specifically made my reservation two weeks in advance because I needed a minivan, however when I arrived to EZ Rent a Car, there were none available, and no reasonable accommodations or compensation was offered. They didn't seem to care, at all. This is unacceptable and I will never do business with EZ Rent a Car again.2.0 Poor
Nov 2019
Pros:
Nothing to like there . Dirty place, extremely difficult to find, unethical people running the car rental. Cheaters with charging my American Express way much more money than the $ you showed me on your site. Diffidently do not represent ethical professional agreement to thier price listed on KAYAKCons:
THE WHOLE STORE / SITE SHOLUD BE CLOSED OR CHANGE MANAGEMENT. Nothing to like there . Dirty place, extremely difficult to find, unethical people running the car rental. Cheaters with charging my American Express way much more money than the $ you showed me on your site. Diffidently do not represent ethical professional agreement to thier price listed on KAYAK2.0 Poor
Sep 2019
Pros:
Nothing. This was the worst car rental experience I've ever had. They did not have the car (minivan) that I reserved. Worse yet, the person at the counter (bald guy) was shockingly rude and started yelling at me. I've never seen or experienced anything like this before and hopefully never again.Cons:
Worst experience ever. Please use one of other rental companies across YUL. EZ is fly-by-night operation off-airport. Have to call for shuttle (waited for 30 mins). Didn't have car I reserved. Service was extremely rude, arguing that he didn't know b/c "computer was down," and yelling at me.4.0 Mediocre
Sep 2019
Pros:
nothingCons:
answer the phone. had no clue how to pick up2 locations in Lachine
One location in Lachine
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8.4 Very Good
Feb 2019
Pros:
Helpful staff and got the car I want even when it was not available thru Thrifty (took me to Hertz).Cons:
Car was not available (fixed by taking me to Hertz) and then there were two counters to wait at for Hertz. Why not do everything at one counter? Or even better do it online and skip the counter.10.0 Wonderful
Aug 2022
2.0 Poor
Aug 2022
10.0 Wonderful
Aug 2022
10.0 Wonderful
Jul 2022
10.0 Wonderful
Jul 2022
One location in Lachine
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Reviews
2.0 Poor
Feb 2018
Cons:
ON THE KAYAK WEBSITE WAS THE PRICE $76.00 FOR 4 DAYS. I CAME THERE, THEY TOLD ME THE PRICE IS 340.00$ BAD BAD BAD BUT HOPE5.2 Fair
Apr 2017
Cons:
cheap company which asks way to much for gos and insurance. Never again Dollar.4.0 Mediocre
Jan 2017
Pros:
I picked the car at airport and was told I could drop it at any of the 2 locations downtown (with a map). What they did not tell me is that those 2 locations are not in business anymore...After searching for a while and calling roaming at my expenses I found 1 new location. This is basic customer service but Dollar just doesnt have it...3.6 Poor
Dec 2016
Pros:
- the car was cleanCons:
- I advised the rental office that I was arriving late by calling them. They told me it was fine. When I arrived they gave me a whole story about how I shouldn't pick up the car late. - the rental was in Montreal, Canada (it usually snows quite a bit in December) and there was no snow brush in the rental I had to buy one - windows were always fogged up - I've been driving in winter conditions for 25 years and never had such a bad experience8.0 Very Good
Dec 2016
Pros:
Car given as expected. Quick service. Insurance options were informed and not pushing to sell. Overall service was good.10.0 Wonderful
Nov 2016
Pros:
Quick pick up from airport, friendly service, fast processing.One location in Lachine
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Reviews
2.0 Poor
Mar 2023
2.0 Poor
Mar 2023
10.0 Wonderful
Mar 2023
2.0 Poor
Feb 2023
2.0 Poor
Feb 2023
2.0 Poor
Jan 2023
One location in Lachine
One location in Lachine
One location in Lachine
One location in Lachine
One location in Lachine
One location in Lachine
One location in Lachine
Locations in Lachine (Montreal)
457 Michel Jasmin
+1 514 636 3332
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