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Best Western Victoria Palace

60-64 Warwick Way, London, SW1V 1SA, United Kingdom
+44 207 821 7113

S$ 122+

Overall guest ratings

7.7/10 Good
based on 5,053 reviews

Review highlights

  • 9.6
  • 9.3
  • 7.4
  • 4.4

Nearby

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    About

    The BEST WESTERN Victoria Palace is a recently refurbished modern air-conditioned property within walking distance of Victoria Rail Station and Coach Terminal. A host of attractions are only a short walk away, including Buckingham Palace, Houses of Parliament and Westminster Abbey. Other attractions such as The London Eye, West End Shopping, Madam Tussauds, Theatre Land and the many restaurants and clubs of Leicester Square are a short taxi/tube or bus ride away. Enjoy your stay.

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    bestwestern.com

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Concierge service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 5,053 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      10.0 "Great parking, according to 100%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.5 "Management was excellent, said 85%."
    • 7.4 "Good breakfast."
    • 7.2 "Internet works."
      9.7 "97% thought it was a great value."
    • 6.7 "Average value."
    • 4.4 "Rooms are not good."
      1.7 "83% said rooms were small."
      2.1 "79% thought they were poorly maintained."
      2.8 "72% criticized the small bathroom."
      1.9 "81% found problems with the furniture."
      4.4 "Air conditioning was criticized by 56%."
      3.1 "69% thought the tv was sub-standard."
      0.2 "98% were disappointed with the minibar."
      4.3 "57% didn't like the balcony."
    • 3.7 "Not very comfortable."
      1.7 "83% said rooms were small."
      2.8 "72% criticized the small bathroom."
      4.4 "Air conditioning was criticized by 56%."
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    Overall rating

    7.7 Good
    based on 2,273 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "Near to public transport, according to 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      9.3 "City centre within easy reach, said 93%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 7.2 "Internet works."
      9.8 "98% thought it was a great value."
    • 7.1 "Good breakfast."
    • 6.7 "Average value."
    • 3.9 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      4.2 "58% complained about the bathroom."
      2.3 "77% thought they were poorly maintained."
      2.8 "72% criticized the small bathroom."
      1.7 "83% found problems with the furniture."
      3.4 "66% thought the tv was sub-standard."
      0.3 "97% were disappointed with the minibar."
    • 3.3 "Not very comfortable."
      1.7 "83% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      2.8 "72% criticized the small bathroom."
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    Overall rating

    7.7 Good
    based on 1,566 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 7.1 "Internet works."
    • 6.1 "Average value."
    • 4.4 "Rooms are not good."
      1.7 "83% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      3.0 "70% criticized the small bathroom."
      4.7 "For 53%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      4.5 "Air conditioning was criticized by 55%."
      0.2 "98% were disappointed with the minibar."
    • 4.2 "Not very comfortable."
      1.7 "83% said rooms were small."
      3.0 "70% criticized the small bathroom."
      4.5 "Air conditioning was criticized by 55%."
    View all review categories

    Overall rating

    6.7 Good
    based on 50 reviews
    • 9.6 "Terrific location."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 7.0 "High value."
    • 5.0 "Rooms are ok."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.0 "Not very comfortable."
      2.1 "79% said rooms were small."
    View all review categories

    Overall rating

    7.5 Good
    based on 1,162 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "Near to public transport, according to 93%."
      9.7 "97% liked the proximity to shopping."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.1 "71% said the booking process went smoothly."
    • 7.2 "Internet works."
    • 6.7 "Average value."
    • 6.7 "Breakfast is mediocre."
    • 4.2 "Rooms are not good."
      1.4 "86% said rooms were small."
      2.0 "80% thought they were poorly maintained."
      4.7 "53% had problems with the shower."
      2.8 "72% criticized the small bathroom."
      4.7 "Air conditioning was criticized by 53%."
      2.1 "79% found problems with the furniture."
    • 3.6 "Not very comfortable."
      1.4 "86% said rooms were small."
      2.8 "72% criticized the small bathroom."
      4.7 "Air conditioning was criticized by 53%."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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