Overview

Novotel London West

1 Shortlands, London, W6 8DR, United Kingdom
+44 207 660 0680

S$ 186+

Overall guest ratings

8.2/10 Excellent
based on 4,019 reviews

Review highlights

  • 9.0
  • 8.8
  • 8.4
  • 6.2

Good to know

  • Spacious rooms
  • Great reception
  • Friendly service
  • Close to public transport

Nearby

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    About

    Discover the contemporary elegance of Novotel London West. Whether you choose this 4-star hotel for business or leisure, you are sure to be tempted by the international cuisine. Just minutes from three of London's main tube lines, it is the perfect location for successful meetings (up to 2,000 people). Experience West London at Novotel.

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    accorhotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry facilities
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 4,019 reviews
    • 9.0 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to shopping."
      7.9 "City centre within easy reach, said 79%."
      7.6 "Easily accessible by car, said 76%."
      9.4 "94% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.7 "77% liked the proximity to sightseeing."
      7.5 "Good access to the airport, said 75%."
    • 8.8 "Breakfast is good."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 7.6 "Wellness & sports facilities were pleasant enough."
      7.7 "top-notch fitness area, thought 77%."
    • 7.5 "Tasty food."
      8.7 "87% loved the dining experience."
      8.2 "82% thought the dining area was clean."
      7.0 "70% loved the vegetarian food."
    • 6.2 "Average value."
      6.0 "Breakfast prices were ok, according to 60%."
      5.0 "Only 50% were satisfied with the beverage prices."
    • 6.1 "Internet is average."
    • 5.9 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
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    Overall rating

    8.4 Excellent
    based on 1,808 reviews
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.5 "Location is great."
      9.9 "Near to public transport, according to 99%."
      7.8 "City centre within easy reach, said 78%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 7.4 "Good bar."
      8.0 "Delicious alcoholic drinks, according to 80%."
    • 6.2 "Internet is average."
    • 5.9 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 5.2 "Average value."
      5.8 "Breakfast prices were ok, according to 58%."
      5.7 "Only 57% were satisfied with the beverage prices."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 1,205 reviews
    • 9.2 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to shopping."
      7.9 "Easily accessible by car, said 79%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.7 "City centre within easy reach, said 77%."
      7.6 "76% liked the proximity to sightseeing."
    • 9.2 "Excellent breakfast."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.5 "Average value."
      5.8 "Breakfast prices were ok, according to 58%."
    • 6.3 "Internet is average."
    • 5.7 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.3 "Only 63% said rooms were clean enough."

    Overall rating

    7.7 Good
    based on 200 reviews
    • 8.9 "Location is great."
      9.8 "Near to public transport, according to 98%."
    • 8.7 "Breakfast is good."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 6.2 "Internet is average."
    • 6.0 "Average value."
    • 6.0 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."

    Overall rating

    8.2 Excellent
    based on 803 reviews
    • 9.1 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.2 "Good bar."
    • 6.1 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 5.8 "Internet is average."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Spacious rooms"
    "Great reception"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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