Overview

Novotel London West

1 Shortlands, London, W6 8DR, United Kingdom
+44 207 660 0680

S$ 162+

Overall guest ratings

8.2/10 Excellent
based on 3,701 reviews

Review highlights

  • 9.0
  • 8.5
  • 8.3
  • 6.0

Good to know

  • Great reception
  • Spacious rooms
  • Friendly service
  • Close to public transport

Nearby

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    About

    Discover the contemporary elegance of Novotel London West. Whether you choose this 4-star hotel for business or leisure, you are sure to be tempted by the international cuisine. Just minutes from three of London's main tube lines, it is the perfect location for successful meetings (up to 2,000 people). Experience West London at Novotel.

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    accorhotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry facilities
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 3,701 reviews
    • 9.0 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to shopping."
      7.5 "City centre within easy reach, said 75%."
      9.3 "93% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 8.5 "Breakfast is good."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.5 "Tasty food."
      7.6 "76% loved the menu selection."
      7.9 "79% loved the dining experience."
      7.3 "73% thought the dining area was clean."
    • 6.1 "Internet is average."
    • 6.0 "Average value."
      6.3 "Breakfast prices were ok, according to 63%."
    • 6.0 "Rooms are ok."
      7.0 "70% said rooms were clean."
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    Overall rating

    8.4 Excellent
    based on 1,739 reviews
    • 8.5 "Location is great."
      9.9 "Near to public transport, according to 99%."
      7.4 "City centre within easy reach, said 74%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 7.4 "Good bar."
      8.5 "Delicious alcoholic drinks, according to 85%."
      7.9 "79% thought beverage prices were a great value."
    • 6.2 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.9 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.5 "Only 65% said rooms were clean enough."
    • 5.2 "Average value."
      6.1 "Breakfast prices were ok, according to 61%."
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    Overall rating

    8.2 Excellent
    based on 999 reviews
    • 9.0 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Breakfast is good."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.6 "Average value."
      6.2 "Breakfast prices were ok, according to 62%."
    • 6.2 "Internet is average."
    • 5.4 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."

    Overall rating

    7.8 Good
    based on 185 reviews
    • 8.9 "Location is great."
      9.9 "Near to public transport, according to 99%."
    • 8.5 "Breakfast is good."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.4 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 6.3 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 6.1 "Rooms are ok."
    • 5.8 "Average value."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 777 reviews
    • 9.2 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 6.9 "Sufficient wellness & sports facilities."
    • 6.3 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 5.8 "Internet is average."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    "Spacious rooms"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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