Overview

Hostal Esmeralda
Best Housekeeping Staff

De la Victoria, 1, 28012 Madrid, Madrid, Spain
+34 915 210 077

S$ 66+

Overall guest ratings

8.5/10 Excellent
based on 896 reviews

Review highlights

  • 9.7
  • 8.9
  • 8.9
  • 5.1

Good to know

  • Clean rooms
  • Friendly service
  • Good management

Nearby

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    About

    Located in Literary Quarter, this hostal is within a 10-minute walk of Teatro Espanol, Plaza Mayor, and Thyssen-Bornemisza Museum. Prado Museum and Almudena Cathedral are also within 15 minutes.

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry service
    • Room service
    • Airport shuttle
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    based on 896 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      9.7 "97% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
    • 8.9 "Food is delicious."
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "Easily accessible by car, said 83%."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Internet works."
      8.0 "80% said the wifi quality was great."
    • 6.4 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.3 "For 53%, maintenance was acceptable."
      5.0 "50% said the view was so-so."
    • 2.8 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      2.5 "75% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
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    Overall rating

    8.5 Excellent
    based on 412 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      9.5 "95% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
      9.7 "97% said the reception staff was great."
    • 9.3 "Terrific location."
    • 7.5 "Internet works."
      7.7 "77% said the wifi quality was great."
    • 6.4 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
    • 3.1 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    • 3.0 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      2.7 "73% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
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    Overall rating

    8.5 Excellent
    based on 134 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Generally very clean."
      9.0 "90% said rooms were clean."
    • 5.1 "Rooms are ok."
    • 2.7 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      2.7 "73% thought it was too noisy."

    Overall rating

    8.4 Excellent
    based on 349 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      9.5 "95% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 8.7 "Location is great."
    • 8.2 "Generally very clean."
      8.3 "83% said rooms were clean."
      7.7 "77% thought it was clean."
    • 5.4 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.4 "For only 54%, the bathroom was ok."
      6.0 "For 60%, maintenance was acceptable."
    • 2.6 "Quite uncomfortable."
      2.1 "79% thought it was too noisy."
      0.8 "92% said rooms were small."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Good management"
    data provided by TrustYou

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