Overview

DoubleTree by Hilton New Orleans

300 Canal Street, New Orleans, LA 70130, United States
+1 504 581 1300

S$ 184+

Overall guest ratings

8.0/10 Good
based on 1,345 reviews

Review highlights

  • 9.1
  • 8.3
  • 5.0
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    The Doubletree Hotel New Orleans on Canal Street offers full service at a premier downtown New Orleans location overlooking the Mississippi River and the city's major business and entertainment districts. Our hotel is located directly across the street from Harrah's Casino the hotel is within walking distance to major New Orleans attractions. New Orleans International Airport is only 20 minutes away. Enjoy the many features of our hotel: 364 spacious guest rooms with Sweet Dreams by Doubletree bedding and soothing bath collection by Neutrogena. Wireless high-speed Internet access available in all public areas and guest rooms. Explore your dining options at our hotel. For breakfast on the go visit our Sweet Dreams Cafe, where we proudly serve Starbucks coffees and have a variety of breakfast pastries and muffins. Dine at Lafitte's Restaurant and Lounge, featuring Cajun Creole cuisine. In-room dining is also available. Take a dip in the fourth-floor terrace outdoor pool (seasonal) or exercise in our fitness room, featuring Precor equipment. For a complete workout, Doubletree Hotel New Orleans guests may access the extensive Health Club by Hilton Riverside, offering indoor tennis courts, racquet ball and squash courts, as well as volleyball and basketball courts (discounted daily fees apply). 20,000 square feet of flexible, state-of-the-art meeting and event space with our detail-oriented meeting and banquet staff ready to serve you. For a truly memorable wedding, reception, banquet, or social event, our 16th floor ballroom accommodates parties of up to 600, with stunning views of the city and the Mississippi River below. Our complimentary 24-hour business center is equipped with computer workstations, copier and fax machine for your convenience. Nearby Attractions: We are centrally located to all that is happening in New Orleans. With dozens of New Orleans attractions and hundreds of shopping venues only minutes away, we're the ideal choice for your visit to New Orleans. From jazz joints to riverboat rides, our caring and knowledgeable Doubletree Hotel New Orleans staff can help with all your sightseeing and transportation needs. Bourbon Street and the historic French Quarter, Aquarium of the Americas, Morial Convention Center, Audubon Insectarium, Entergy IMAX Theatre, Hundreds of shops, upscale retail establishments, restaurants and clubs of Jackson Brewery and the Riverwalk. We look forward to welcoming you to New Orleans with our very special, signature warm chocolate chip cookie upon your arrival. Come enjoy New Orleans hospitality at its finest!

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    Hilton

    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Continental breakfast
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 1,345 reviews
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 5.8 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 5.3 "Vibe was decent."
      5.9 "59% considered the lobby entrance to be so-so."
    • 5.1 "Breakfast is mediocre."
      5.6 "Breakfast prices were ok, according to 56%."
    • 5.0 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 4.8 "Value below average."
    • 4.2 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 4.0 "Not very comfortable."
      1.9 "81% said rooms were small."
      2.2 "78% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      3.3 "Air conditioning was criticized by 67%."
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    Overall rating

    7.9 Good
    based on 739 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
      5.6 "56% considered the lobby entrance to be so-so."
    • 5.2 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 5.1 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.7 "Value below average."
    • 4.5 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
    • 4.1 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      1.6 "84% said rooms were small."
      0.6 "94% criticized the small bathroom."
      3.2 "For 68%, the rooms looked old."
      4.6 "54% were disappointed with the minibar."
      3.0 "70% found problems with the furniture."
      3.7 "63% were unsatisfied with the kitchenette."
      3.4 "66% thought the tv was sub-standard."
    • 3.9 "Not very comfortable."
      1.6 "84% said rooms were small."
      0.6 "94% criticized the small bathroom."
      2.2 "78% thought it was too noisy."
    • 3.9 "Internet is poor."
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    Overall rating

    7.9 Good
    based on 363 reviews
    • 9.2 "Terrific location."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 6.8 "Pool is mediocre."
    • 5.8 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 5.5 "Vibe was decent."
    • 5.2 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      2.0 "80% thought they were poorly maintained."
      3.0 "70% complained about the bathroom."
      1.8 "82% said rooms were small."
      0.6 "94% criticized the small bathroom."
    • 4.5 "Value below average."
    • 4.0 "Not very comfortable."
      1.8 "82% said rooms were small."
      2.4 "76% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
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    Overall rating

    8.4 Excellent
    based on 134 reviews
    • 9.1 "Terrific location."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 6.8 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 5.8 "Vibe was decent."
    • 4.9 "Rooms are not good."
    • 4.1 "Not very comfortable."

    Overall rating

    7.6 Good
    based on 107 reviews
    • 9.3 "Terrific location."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 5.7 "Average cleanliness."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.8 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      1.8 "82% said rooms were small."
      0.6 "94% criticized the small bathroom."
    • 3.8 "Not very comfortable."
      1.8 "82% said rooms were small."
      0.6 "94% criticized the small bathroom."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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