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Niagara Falls hotels near Bird Kingdom
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Best Niagara Falls hotels near Bird Kingdom
This family-friendly Niagara Falls resort is located in the suburbs, within a 10-minute walk of Niagara River Gorge and Whirlpool Aero Car. Casino Niagara and Fallsview Indoor Waterpark are also within 2 miles (3 km). Niagara Falls Station is 23 minutes by foot.
Overall 8.7 Excellent
Based on 983 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.6
Cons: They could really use another sit down type restaurant. The buffet is nice however the wait is ridiculous!
Excellent
8.5
Excellent
9.4
Excellent
8.5
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
9.4
Cons: The mattress was not comfortable
Excellent
9.7
Excellent
9.4
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.8
Pros: I didn't expect a Waterpark to keep my kids occupied long but there was so much to do. While the resort is expensive, the money we saved by avoiding alternative entertainment more than offset the room cost.
Cons: The resort is a bit far from the main strip in Niagara Falls. If you do plan on going to the strip, you'll have to drive (and pay for parking)
Excellent
9.7
Pros: It is an ideal place for a local vacation if you have younger kids.
Excellent
8.0
Pros: The water park was great for the kids and us adults
Cons: Our balcony had a bird nest in it and was covered in bird poop so we could not even use it which was disappointing
Good
6.0
Pros: Great pool facilities Fantastic staff and atmosphere Perfect for families The only ready I can't give perfect score is because food was not good
Cons: The pizza is good but all other food isn't With evryone being so nice it's hard to complain Makes no sense why everything is good but the food
Excellent
9.1
Pros: Lots of activities and food - no need to ever leave site. I have always booked directly with GWL, however, using Kayak was wonderful.
Cons: Great family time. However, there is an extra charge around every corner. Not a cheap vacation, but fun.
Excellent
9.4
Pros: We had two 5 year olds on our trip. We bought the paw pass for each of them and they loved it. There are so many benefits to it. Our stay was for one night and it was hard to get all the activities in in that time. The water slides, wave pool and lazy river were a lot of fun. The MagiQuest game was awesome! There is a lot of walking to it, so wear good shoes. The kids really liked the nightly dance party. The pizza place had really good pizza.
Cons: We had to rent a locker for our things at the water park because there were never any available chairs or tables. This worked out for the day we checked out but still wanted to swim. The lazy river had no order to it. There were a ton of empty tubes they ran us down at one point and instead of lazy, it was stressful. On the other side, when loading into the tubes, you wait off to the side at the stairs and wait for someone to unload or an empty tube to come around. Someone working at the park should be managing the loading and unloading of the tubes. The floor plan on the first floor by the water park needs work. It’s always congested.
Good
7.7
Pros: When the rooms are cleaned, checked and aired ...little details should also be taken into consideration example the shampoo/soap/conditioner dispenser which was totally empty...
Cons: Perfect place for a family...loved it...a little pricy but we all had a quality with the family ...
Excellent
8.8
Pros: We've been twice this summer - It's such a good time for the whole family. Lot's to do for everyone.
Cons: Would have like to have stayed longer but it is just so expensive.
Excellent
8.2
Pros: The water park was great, the room was clean, had a great view of the outdoor pool from the balcony. Staff was super friendly and it was overall awesome. I'd come back again.
Cons: I just wish they would have more activities for adults. It felt like it was all for kids. I would only recommend it for families with children and not for a young couple
Good
7.4
Excellent
9.1
Pros: The kids will love it here. Between the water park, the talking animals in the lobby, easy-for-kids food and the overall experience, the kids become fully absorbed in this little world. Food quality at the restaurants, especially the buffet dinner is fantastic.
Cons: Limiting coffee and tea in the morning to only one cup is cheap. They should include refills. I was happy to find out that they serve Canadian coffee roasters Kicking Horse Coffee. But only at a coffee shop. This makes it complicated for customers. Just serve the same stuff everywhere, and include refills at breakfast.
Situated in the entertainment district, this hotel is within a 5-minute walk of Fallsview Indoor Waterpark and Casino Niagara. Bird Kingdom and Skylon Tower are also within 1 mi (2 km). Niagara Falls Station is 23 minutes by foot.
Overall 8.2 Excellent
Based on 1,953 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Excellent
10.0
Pros: Great location
Cons: None
Excellent
10.0
Pros: Loved the location, can easily walk to the falls. On the Main Street but just a block from the really busy area. We liked being close but not in the middle of the crowd. Free breakfast was great! The pool and hot tub were awesome. While family loved the stay. Rooms were very clean and updated. This location worked perfectly for our family.
Situated in the entertainment district, this hotel is steps away from Niagara River Gorge, Clifton Hill and Greg Frewin Theatre. Fallsview Indoor Waterpark and Ripley's Believe it or Not are also within 10 minutes.
Overall 8.1 Excellent
Based on 4,890 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Great place, great service we're coming again!
Good
7.7
Excellent
8.0
Excellent
8.0
Excellent
10.0
Okay
4.8
Good
7.4
Excellent
8.8
Excellent
8.0
Cons: Two of the lamps didn't work. But otherwise good room
Excellent
8.2
Pros: Close to Clifton hill and everything we wanted to see. Didn't have to drive at all to get to places.
Cons: Not a lot of channels missing quite a few!!!! Needs to improve with more selections and more sports channels.
Excellent
8.0
Pros: I liked the room was nice and spacious
Cons: I didn't like that you needed a ticket to get breakfast
Excellent
9.7
Pros: Great location, great value for money, friendly staff
Excellent
8.8
Pros: Clean room, professional staff, close to the action but in a quiet out of the way location.
Cons: Bed could have been better.
Excellent
8.0
Pros: The location is perfect! The hotel is one block from the top of Clifton Hill, with bars and restaurants lining the streets. The falls are about a 10 minute walk and there are various bus routes within a 5 minute walk. The staff were friendly and helpful, providing a map and recommendations as to where to eat. It is a clean, comfy, inexpensive option.
Cons: The hotel had several doors which said they could only be opened with a room key during the day and were locked between 12 am and 6 pm. This was not the case. I did not feel that the hotel was very secure, and being so close to a number of tourist attractions, this was worrisome. Although there may have been some confusion on our part, the hotel does NOT have an outdoor pool. Finally, although the lobby and main section of the hotel and newly remodeled, the section of the hotel we were in was in the back building, an older section that has not been remodeled. I do not know if this is due to the fact that we booked by a third party site, as the woman at reception pointed out at check in, or if this was just due to the amount of bookings. The newer section of the hotel was substantially updated compared to our area. We had a very old toilet, that actually need housekeeping attention during our stay, an extremely old shower head that did not really get all the shampoo out, and a faulty breaker that tripper while we were getting ready to go out.
Excellent
9.7
Pros: Locaition. Very clean.
Cons: Extra parking fee.
Excellent
8.2
Pros: The hotel was very clean and located very close to thestrip. There are two bars across the street but you do not hear anything once inside. Staff are incredibly polite and parking, although not included, was affordable. Perfect hotel for a family or couple at an affordable price
Cons: Although i would recomend the hotel, our fridge was barely cold enough to mildly chill a bottle of wine, and the settings knob not surprisingly missing. The other fault was air conditioning unit unable to keep up with the 85+ weather outside. It was a tad warm on our stay
This family-friendly Niagara Falls hotel is located on the Strip, within a 10-minute walk of IMAX Theatre Niagara Falls, Fallsview Casino and Skylon Tower. Scotiabank Convention Centre and Journey Behind The Falls are also within 1 mi (2 km).
Overall 8.1 Excellent
Based on 1,604 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Cons: Drinking glass had lipstick on it. Obviously had not been cleaned or replaced after last guest.
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: Everything was fantastic
Cons: Nothing
Excellent
8.0
Excellent
9.4
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: I LOVED the AMAZING view from the 12th floor of the Niagara Falls and the Ferries Wheel. Definitely family friendly with a 15 minute walk to arcades, restaurants, 4-D kids movies, bowling, laser tag, etc. My hubby and I will DEFINITELY return again in the Summer. The staff was AWESOME. BEST TRIP EVER!!
Cons: Don't change a thing.
Excellent
9.7
Pros: Location, view from room, darkening shade for comfortable sleep. Would have looked a small table for the easy chair.
Cons: view of the falls was somewhat obstructed, we mainly saw the mist and top of the falls, but couldn't see the horshoe falls at all. We had requested fall view room.
Good
6.5
Pros: Well maintained.
Cons: Not full Falls view. Room was stuffy
Good
7.7
Pros: It was close to many of the attractions.
Cons: Mattress was too hard, pillows were too soft--no support.
Excellent
8.0
Pros: Overall a nice place. Looks very well kept and clean. The staff was very friendly. Nice facility....
Okay
4.8
Pros: The hotel is walking distance to anything you'd want to see in Niagara. You can get free cookies from the concierge at check-in/check-out.
Cons: There was a faint smell of cigarettes in our room. The bed's dressing consisted of an uncovered duvet sandwiched between two flat sheets. I've never seen such a thing before. Our room was on the 7th floor with a balcony, which is accessible from a number of rooms. As a result, we got to listen to one woman's phone call as she paced the entire length of the balcony. The breakfast brunch is absolutely not worth the expense. Staff refused to remove the DMDF and DMDF HST charges from our bill, stating the chargers are "mandatory". The lack of transparency with these charges is super sketchy so double-check your reservation/agreement in advance.
Excellent
8.0
Pros: Staff was very accomodating;restaurant food was better than expected and prices were surprisingly reasonable. Restaurant staff were all exceptional.Loved the on site Spa-I always visit when we stay here.Beds were very comfortable
Cons: Housekeeping did not replenish toiletries,coffee as expected.On site Starbucks do not accept Starbucks cards.Bath towels could use an upgrade
Excellent
10.0
Pros: Pool and spa were excellent. Room was spacious and clean. Hotel was very comfortable and welcoming. I liked the free cookies. Would stay there again and recommend it
Cons: Nothing
Excellent
10.0
Pros: Very clean. Large room. Refrigerator included. Good beds. Good location. Parking aloud for checkout day. Nice staff. Very pretty hotel. Also, I forgot a nice belt and they called me to tell me. They are even sending it out without charging me for postage. Thanks Doubletree.
Excellent
10.0
Pros: The hotel is super close to the falls and Clifton Hill area of Niagara, but not in the middle of the action so it's nice and quiet. We didn't have a view room, but we could still see part of the falls. There really isn't a bad room in the place. The pool is salt water and had an adult's only part for swimming laps which was appreciated.
Cons: There is an additional parking fee per night if you drive.
Excellent
10.0
Pros: The staff, the warm chocolate chip cookies we received when we arrived, the view from out room, the suite and layout of our room.
Cons: The price was a little high, but all of Niagara Falls is a little pricey!!
Excellent
9.7
Pros: The lobby was beautiful! Warm and inviting. The front desk staff are friendly .Our room was lovely. The beds are amazingly comfortable!! Big and fluffy, like a sleeping on a cloud. The rooms are clean, the towels were fluffy and big.. The coffee in maker in the room was perfect. I would have preferred more creamers.but still perfect. The hotel is centrally located between the falls and Clinton Hill. About a 15-20 min walk to each, We certainly got our exercise !!! The Aveda Spa is wonderful. We each had a 55 min massage with a scalp treatment that felt and smelled amazing!! The indoor pool and sauna was the icing on the cake!! Would absolutely stay here again!!! Napoli Italian restaurant located one block away is delicious!! Would certainly go for a delicious relaxing meal!! The Ossa buco gnocci is to die for!! Dont miss the illuminated falls. Spectacular!!
Cons: Be prepared to spend money. Food and entertainment is very expensive. This has nothing to do with the hotel. It is just reality in this area. Once i got over how $$$ everything is I relaxed, went with it and had a really enjoyable time.
Excellent
9.6
Pros: The hotel lobby was beautiful and clean. It also had a full Starbucks beside the gift shop if you dislike the in-room coffee pot coffee. The room was very clean and the linens looked fresh and new. Overall, I would be happy to stay here again in the future.
Cons: The bath towels were rough and thin and didn't do much absorbing. Also, the basic room is only available as two queen size beds. To get a king size bed you have to upgrade to a jacuzzi suite. Not a deal breaker but also not very "couple friendly."
Good
6.0
Pros: Arrived a little early but reception said rooms were not ready but would be ready at 3:30. She was curt and spent more time telling us what she could not do for us than actually helping. We pre checked in and We left for sightseeing and got back to the hotel at 3:25. Our rooms still not ready he told us to wait a few minutes in lobby. We waited 20 minutes in lobby until we told we can go up to our rooms.
Cons: The rooms were a disappointment. The rooms had a strong odor of chlorine because we were on a low floor above the pool. I am extremely sensitive to smells and it really bothered me but when I addressed this issue with reception he looked at me like I was crazy I was told for the price I paid this is the only rooms available but he could send someone to the room to check it out. I would not recommend this hotel
Excellent
8.6
Pros: The warm cookies were very tasty and the room was comfortable. TV was good, nice big fridge. Didn't get a chance to use the pool.
Cons: Nothing, it's a good place.
Okay
5.6
Pros: The ambience of the lobby has a warm friendly feel...very nice.
Cons: For the price I shouldn't have had to pay for parking ($13) to only be told immediately after not responsible for my vehicle AND the SECURE lot next door was cheaper. Although the view of the falls was decent from our room the strong stench of cigarettes filled the room and the Jacuzzi tub didn't work. We didn't complain but we feel that because we arrived (12:00) early for a 3:30 checkin they could've done better. We wouldn't stay here twice...sorry.
Excellent
10.0
Pros: The pool was great. The kids had a fab time.
Cons: Parking cost.
Located in Fallsview, this spa hotel is within a 15-minute walk of Fallsview Casino and Queen Victoria Park. Horseshoe Falls and Casino Niagara are also within 2 mi (3 km).
Overall 8.0 Excellent
Based on 4,486 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.5
Cons: Poor reception staffs
Excellent
10.0
Pros: Romantic and spectacular!
Cons: I loved it all!
Excellent
8.0
Excellent
8.8
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
8.3
Excellent
8.2
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Okay
4.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
10.0
Good
7.1
Pros: location
Cons: parking was $35 a day plus tax plus another fee not sure what it was! Nothing included! Shower very poor water pressure. Was very disappointed in a 4 star hotel would not stay there again.fD
Excellent
10.0
Pros: Incredible views of the falls. Modern rooms, great friendly staff.
Cons: $40/day for parking at the hotel. $16/day for wifi.
Good
7.7
Pros: Mortons is at the hotel and has a great view.
Cons: Parking 40 CAD No Minibar Old and dirty rooms Change the bed to king 40 CAD Awful Pool
Excellent
8.0
Pros: Great view. Heated indoor pool in the basement. Good location. Spacious room.
Cons: Paying for parking - at those room rates! Pay for Wi-Fi - but it's free at the Starbucks in the lobby.
Okay
4.8
Pros: Location is good.
Cons: Front desk can make improvements with customer service. Rooms does not have refrigerator.
Good
6.8
Pros: Massages were fantastic.
Cons: Check in needs major improvement. We had a fire alarm with very poor communication between staff and guests.
Excellent
10.0
Pros: The view of the falls was unbeatable. The room was clean and very nice. The bed was the most comfortable bed I've ever slept in. Pillows were perfect. Loved having the little fridge in the room too. Given the hotel was totally full it was very quiet
Cons: The rattle of the elevators was kind of creepy. They were very fast though.
Excellent
8.8
Pros: You cannot beat the view. Amazing day and night. Close to all the action, the hotel is attached to the tram that takes you straight down to the observatory for the falls. There was a fireplace in the room! Hadn't seen that in a hotel before. Even if it's just for looks, it's a great romantic touch. All staff was extremely friendly. From the valet to the front desk. They even exchanged our currency for us at the current exchange rate. Comfy beds. Quiet hotel
Cons: A recent burst pipe flooded the lobby and first couple of floors a few weeks prior to our arrival, so a great deal of construction and renovations were underway during our stay. Drywall dust was everywhere in the lobby. But they explained why and the construction noise was not heard from our from at any time. Said they hoped to have it all complete by the next week
Good
6.0
Pros: room was spacious and clean
Cons: The pictures on-line were doctored to make it appear that the marriott was in fact in the location that is actually the fallsview casino. I chose the hotel and paid extra for the view but felt mislead by the photo online. Also I was not given marriott points for my stay because of booking through a third party. I won't do that again.
Excellent
10.0
Pros: We had a room with a window that would open just wide enough to hear the Falls. Perfect. Rooms have two chairs facing the Falls. Short walk to a really nice non-smoking casino and a lift to visitor center close to the Falls.
Cons: Need directions for getting from the Rainbow Bridge to the hotel. It was confusing. Cell service is expensive in Canada.
Excellent
8.3
Pros: Great views
Cons: Could clan rooms a bit better
Mediocre
2.0
Cons: Valet parking was a joke. $45 a night and a 40 minute wait fir your car.
Excellent
8.0
Pros: We stayed on the 22nd floor rm 2225 and the view was incredible! Smack in the middle of the falls. Bed was very comfortable and the staff were very nice! My only complaints were that I found hairs in the tub and the parking was extremely expensive $35 a night isn't in my budget so we parked the casino. Coffee in the room was horrible and also WiFi wasn't free in the rooms either. Overall worth to pay the upgrade for a falls view. And in my opinion the only way to go it truly was a million dollar view!
Cons: Parking fees very expensive No free WiFi were my main complaints
Good
7.4
Pros: Came to this hotel basically for the view. Great to wake up seeing the Niagara falls.
Cons: Bathroom toilet was too small, not standard size. Wi-Fi should always be free for guest, shouldn't have to pay for something that is standard in other hotel chains. Parking was expensive!
Excellent
9.1
Pros: The view from our room was magnificent! The staff were all very accommodating and friendly. The hotel is in a great location - kind of at the end so as to not be excessively busy and loud - and within walking distance to many great locales. I would suggest buying the bus/tour package for local attractions - great value!
Cons: The room could looked clean on arrival. Housekeeping didn't do as great of a job as I am used to on subsequent days. I wasn't thrilled with the extra parking fee and taxes - to me it would be better to include it in the overall price and not charge additional for parking.
Excellent
9.1
Pros: The view in our room (we upgrade it to the 18th Floor) was magnificent. The Marriot falls view is ideally located and easy access to every where. We enjoyed our stay very much.
Cons: In room coffee machine is bad and outdated.
Good
6.0
Cons: Hotel was way too hot. The rooms never cooked nor did the lobby. The wait for breakfast was too long.
Good
7.7
Pros: Very nice lobby with with Starbucks and a restaurant for your convenience. Our falls view room was spectacular .
Cons: A definite place to stay but do your homework first. The rooms are expensive, ask for anything that might be included! I asked and then recieved vouchers. Parking was outrageous at $35. Unless you have lots of dollars to throw around there might be a better deal around the corner.
Excellent
9.7
Pros: Terrific location, excellent views, friendly staff
Excellent
9.7
Cons: I did not like the parking fee, thought very expensive and not told about it till I got the bill.
Excellent
9.7
Pros: The hotel had everything we needed. It's as close to all the other attractions as you can get.
Cons: The view for the hotel room was excellent ! ! !
Excellent
8.8
Pros: Can't beat the view, great modern updated room
Cons: Parking cost
Excellent
10.0
Pros: Breakfast was awesome and the staff went beyond our expectations
Cons: The parking can be confusing
Excellent
9.7
Pros: Excellent views!
Excellent
9.4
Pros: All in an excellent Hotel in a unique location. The Morton's restaurant in the hotel is excellent (compliments to the chef!) and when mentioned that we are here for our wedding anniversary- they put in extra effort to make our stay as memorable as possible!
Cons: Prices are changing - so check twice. In our case I changed the package 3 times and finally found the best deal on the Mariott website itself- over $120 cheaper and with more perks (casino coupon & dinner coupon). Room service - could be a bit more attentive as they responded to only one of the three requests (no big things).
Located in the heart of Niagara Falls, this eco-friendly hotel is within a 10-minute walk of Niagara SkyWheel and Clifton Hill. Skylon Tower and Casino Niagara are also within 15 minutes.
Overall 8.0 Excellent
Based on 4,299 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
9.1
Excellent
9.1
Good
7.4
Excellent
8.0
Excellent
8.0
Excellent
10.0
Good
7.4
Excellent
8.0
Pros: The location and staff were amazing. And the price was great too. The pool has just about everything you need.
Cons: You would expect that by the middle of June that the outdoor pool would be open by then. And the indoor pool was way over chlorinated. Eyes burned just sitting in the pool area watching out kids swim. Also pool had huge clumps of hair floating in it . TV had issues as well couldn’t get it to work even with hotel helpers.
Excellent
8.2
Pros: Excellent price, clean, friendly staff. Only complaint - turn up the heat in the hot tub
Cons: Hot tub too cold
Excellent
8.0
Pros: Good pool,hut tub and sanua
Cons: Wifi wasn't that good ... At least not up on the 4th floor
Good
6.2
Pros: Location
Cons: It was wicked humid out and the air conditioning was busted in our room, we were given a very small discount
Excellent
9.1
Pros: In a good location, grat service
Cons: It was clean, but not the cleanest hotel we have bee. To. Overall a great value!
Good
7.1
Pros: Room was very comfortable and spacious. Liked the retro decor.
Cons: Hugely inflated pricing for a weekend stay. Bath towels too small and too few. Spa was too busy to enjoy and facilities (shower area) lacking.
Excellent
8.2
Pros: Clean, bright, comfortable room. Kids loved the pool. Relaxed atmosphere. Basic exercise room.
Cons: It was a bit pricey for a place with zero breakfast.
Excellent
8.8
Pros: The front desk staff. As a former hotel guest service agent I was very satisfied withthe staff and their recommendations. Young brown skin gent working the evening shift is a star and if your smart lock him down in you company.
Cons: The ugly design paintings in in the room. Who approved that?
Mediocre
2.0
THEY HAD BED BUGS IN OUR ROOM
Located in Fallsview, this hotel is within 1 mi (2 km) of Fallsview Casino and Queen Victoria Park. Horseshoe Falls and Casino Niagara are also within 2 mi (3 km).
Overall 7.9 Good
Based on 2,752 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: Overall comfortable stay. As to be expected from Marriott.
Cons: A little bit of a walk to the Falls, Clifton Hill, casino and other attractions. The otherarriott is slightly closer, even though it’s just across the street.
Excellent
10.0
Pros: 10
Excellent
9.6
Pros: Great place to go and stay, loved it.
Cons: To meny people, very busy.
Excellent
9.7
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Okay
4.0
Even though the rooms have been updated, condition of hotel is poor. Broken elevators, hallways smell like smoke and are in poor condition. As far as "Marriott properties are concerned, this is way below par! Honestly, I would not pay more than $90 a night at this location. Heavy use of bleach on linen made my wife have an allergic reaction. Staff was friendly.
Excellent
8.5
Excellent
8.0
Excellent
9.7
Excellent
10.0
Mediocre
3.6
Excellent
9.6
Excellent
8.2
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.2
Excellent
10.0
Excellent
8.0
Good
6.2
Okay
4.5
Pros: The place was clean. Location was good.
Cons: Air conditioning was broken. Room was too hot and we couldn't do anything about it. Staff put an industrial fan in our room. Staff was very cold and didn't seem to care at all. Satellite tv was broken too so, no tv. When asked they said they are working on it. Happened due to a storm that broke the sattelite. Ironically there was no storm. Don't know what they were talking about as I live in the area.
Excellent
10.0
Pros: - The room was a fallsview, 15th floor, it was breath taking waking up looking at the falls. (Great deal on the price of the room, view and location) - Bed was very comfortable and the fluffy pillows. - Washroom and the whole room was clean. - Starbucks in the lobby. - Milestones restaurant within the hotel. - Breakfast buffet was great, especially the made to order omelet. - All the staff were all helpful and very friendly! :) - Very close to the the casino, restaurants ( especially Copa Cabana, about 5 minutes walk), outlet malls, and other tourist attractions.
Excellent
10.0
Cons: it is a beautiful hotel your attention is excellent and the view is spectacular
Good
6.2
Pros: Location, amenities
Cons: Small bathroom, aged finishes, air conditioning system and condenser noise, parking fees
Good
6.6
Pros: The view of the falls from the room is truly what you are paying for. Beds were very comfortable. Nice linens. Good housekeeping staff.
Cons: The nickel and diming for internet service and parking is very tacky. Although the room price looks okay when you book through Kayak or any other internet service, after taxes and parking add ons you pay roughly $100 more per night. Also, the hotel rugs and elevators need an upgrade. It is ludicrous for such a so-called luxury hotel to make guests compete for elevator service. It became a sport to get on one that wasn't full already and to guess which of four doors would open next that you had to leap for. The pool is ridiculously small for the facility, and packed with children at all hours.
Excellent
8.8
Pros: Very clean, with knowledgeable staff. A great place to stay
Okay
5.7
Pros: Location was great.
Cons: Staff were not very helpful and the rooms need to be updated.
Good
6.0
Pros: We liked the location best because it was within walking distance to everything. The pool was nice. The view of the falls was fantastic.
Cons: The room wasn't very clean but in an old, "needs to be renovated" kind of way. Something orange dropped from the shower head on our last day there and the mini fridge hummed the whole time. We had dinner at Milestones and the food came out so fast it was obvious that it was prepared before we got there and reheated before being served to us. Not exactly the classy dining experience they try to promote.
Good
7.7
Pros: I stayed here for a week with my partner to visit family in the area and explore the falls. The Room was clean and comfortable. Beds were cozy with duvet blankets and big pillows. The room was a spacious and relaxing atmosphere. Customer service was on point and staff was really friendly and accommodating. We will stay here again when visiting this area if we can find a decent deal again on rooms like we did this time.
Cons: We were charged for Wi-Fi when our stay was over which should be included. Parking at the hotel was expensive. After paying high prices for a room it seems unreasonable to have to pay $30 per night for parking. We booked our room through a booking company so our rate was a bit cheaper, but be prepared to have quite a bit of coin for parking. Restaurants and coffee shops in and around the hotel have huge price jumps. We found it better to travel away from the tourist areas for drinks and eats. There are plenty of amazing options that aren't far.
Excellent
8.2
Pros: Price and location cannot be beat.
Cons: Parking is almost $30 and WiFi in room is not free.
Excellent
10.0
Pros: Beautiful view comfortable beds nice in understanding staff
Cons: The room could use more lights
Excellent
10.0
Pros: Stay, hotel staff, Restaurant and service.
Cons: There should be more than one soap. I had to request to send needed soap for bath.
Excellent
9.1
Pros: The view was amazing. Customer service was excellent
Cons: The parking should be included in the room price. $40/day is really high for a big brand hotel. But again they have to make it worth the investment so...
Excellent
10.0
Pros: The hotel was right across from the falls. Walking distance to pretty much everything. The room was cleaned daily and the staff was friendly and knowledgeable. I would highly recommend the hotel and plan on visiting again.
Cons: Nothing
Excellent
10.0
Pros: Cleanliness, comfort and the staff
Okay
5.4
Pros: Location was good
Cons: They charge for parking. It isn’t that uncommon but being upcharged at the last minute make you feel like you are getting ripped off. But worse, we paid $15/day and they ran out of spots in the parking lot. They had several business Christmas parties that day so those attendees used the parking lot at no charge. They had a shared lot with a theatre down the street they told me I could use. Street parking was cheaper and closer but they refused to refund my parking for the day. It’s a small issue but I will not be returning to this hotel.
Excellent
10.0
Pros: The view, room was spacious, parking was conveinant.
Cons: Nothing to comment on.
Excellent
10.0
Pros: Large and comfortable room. Walking distance from the attractions. Quiet and clean
Cons: When you reserve 4 people and get breakfast for only 2 it's disappointing.
Good
6.0
Pros: I liked the friendly customer service
Cons: It was a Sheraton not a Marriott, I have stayed all over the world in Marriott but this one was sub-par. I could've stayed at Sheraton instead and pay a lot less than paying Marriott money but staying in a Sheraton. In all I would never stay at this hotel again.
Excellent
9.7
Pros: The hotel itself is gorgeous. The view from our fallside room was amazing. Absolutely amazing. The bathroom and walk in shower was fantastic! The hotel was very clean and the staff was helpful for all of our touristy questions!
Cons: The bathroom door, while very aesthetically pleasing, was not very functional for a group of people.. the door didn't close all the way (it was a sliding barn door type style) and it didn't allow for the bathroom activities to be "separate" from the rest of the hotel room. The only other issue I had was the paying for parking (two nights was $70) and the breakfast buffet, while very good, was $22 a person.. just a hair on the expensive side for those two items.
Excellent
10.0
Pros: We were switched from two queens to a king with no charge. The breakfast buffet option was a good deal (just make sure you are hungry). Our hotel view of the falls was worth the extra money to wake up to and be able to watch the colors and fireworks at the falls at night.
Cons: I wasn't told up front how much parking was per day ($25) and I could have moved my car to cheaper lots had I known.
Located in Fallsview, this hotel is within a 10-minute walk of Scotiabank Convention Centre and Fallsview Casino. Skylon Tower and Clifton Hill are also within 1 mile (2 km).
Overall 7.8 Good
Based on 3,501 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Pros: Marry at reception was super helpful and did a great service
Excellent
9.7
Excellent
8.0
Excellent
8.8
Good
6.0
Excellent
8.0
Pros: the beds were outstanding and comfortable
Cons: using a key card to run the heat and ac is a little cheep, and the service in the restaurant was horrible, although not as bad as the food in the resturant
Good
6.5
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: I like everything about the hotel.
Cons: I didn't like the time they give me to check out. I checked in later,but had to leave early.
Excellent
10.0
Pros: They friendly and helpful staff. Everyone was willing to drop whatever they were doing to assist us with any question that we had. Everyone of the personnel staff aided in making our stay enjoyable.
Cons: That we only had 2 days.
Good
7.7
Pros: Nice clean rooms, jacuzzi and pool. Short walk to falls.
Cons: Falls mostly hidden behind another hotel.
Excellent
10.0
Pros: EVERYTHING!!!! Staff is so cordial! Beds are super comfy! I have nothing bad to say!!! Loved my experience!!
Excellent
10.0
Pros: I spent a nice birthday weekend here with my wife in the Fallsview suite with the jetted tube. Walking in to the room I was pleasantly surprised with how amazing the view of the falls were (identical to online photos). I ended up staying in my room majority of the time because the view was all I needed. It was breathtaking and relaxing from the sunrise view to the evening lights. Also, the jetted tube was extremely relaxing. I highly suggest spending a little extra money to stay in that room for a romantic weekend.
Cons: Many of the close by foods are big chain places. I suggest going at least a mile away from the hotel for really good food, such as the Weinkeller.
Excellent
8.0
Pros: Hotel was nice and in a good location, within walking distance of the falls, casinos, and the hotel restaurants.
Cons: The whole area around the falls is very resort style. Restaurants near the falls are grossly over priced and there is very little information available if you want to try some of the local bars and restaurants.
Excellent
9.4
Pros: Perfect location! Close walk down to falls & can take Incline back up to hotel, close to Casino, comfortable accommodations with indoor pool. Rooms with terrific falls view! Sometimes can get upgrade to higher floor or falls view room depending on occupancy. Stayed at many hotels here and keep coming back to Raddison.. It's the best value for price, comfort and location. Food is expensive in Falls area, my suggestion is to visit Niagara on the Lake ; food is better priced and the town is picturesque with shopping and wineries.
Cons: Never had a bad stay here!
Excellent
9.1
Pros: The staff was so nice and attentive!
Cons: Cleaningness of the room wasn't perfect, but it can get better.
Excellent
9.0
Pros: Nice facility, close to public transportation.
Cons: Disappointed with pool and hot tub, hot tub was not hot and is connected to pool.
Excellent
10.0
Pros: We were promised a view of the falls and we had an awesome view! We also were given an upgrade to the 11th floor as a surprise. Had a sleep numbers bed which was awesome. Great food and room service. Would stay again!
Cons: Couldn't see the fireworks but you can't have everything, right?
Excellent
10.0
Pros: Friendly staff. Very clean and is to get to
Cons: N/A
Excellent
10.0
Pros: Staff were excellent
Good
7.4
Pros: The main reason we choose the hotel is for the suite. We are two adults wanting privacy at night with the feel of two rooms.
Cons: The bathroom was toward the front door so the one person in the bedroom has to walk thru the living room/other person's bedroom to use it. Usually we find suites that have the bathroom in the middle and it separates the two rooms so,there is no disturbance when using the bathroom
Excellent
10.0
Pros: updated,clean,fruendly staff.
Cons: $20 parking surcharge
Excellent
9.4
Pros: Our room had an amazing view and it was clean and newly renovated. The air conditioner worked well and kept the room at a comfortable temperature. The indoor pool is heated which was great to have since it was cold outside. Also, Tony Romas has a friendly bartender and a great breakfast buffet. Overall a great stay.
Cons: The only downsides to this hotel is that parking is $20 a day and the sleep number beds aren't the greatest. Its not that the beds are uncomfortable, its just that compared to some luxury hotel beds they're definitely lacking.
Good
6.0
Pros: The view was nice.
Cons: The sink was scratched and there were stains on the carpet. A little skanky.the
Excellent
8.6
Pros: Cheap parking, friendly staff , clean rooms
Cons: Nohing
Okay
4.8
Pros: Location
Cons: Noisy
Situated on a lake, this eco-friendly motel is steps away from Niagara River Gorge, Clifton Hill and Ripley's Believe it or Not. Casino Niagara and Niagara SkyWheel are also within 5 minutes. Niagara Falls Station is 29 minutes by foot.
Overall 7.8 Good
Based on 985 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Good
7.1
Good
6.5
Excellent
9.1
Good
7.4
Excellent
10.0
Mediocre
3.7
Good
7.7
Good
7.4
Pros: Balconies are a huge plus
Cons: Out dated.
Excellent
10.0
Pros: Perfect location. Clean rooms. Friendly staff.
Excellent
10.0
Pros: Very close to the falls. Room was very clean and staff were very nice
Good
6.0
Pros: Location was good for access to Hornblower and Mistrider
Cons: Was too close to loud music that went on until 1 in the morning.
Excellent
8.2
Pros: The location is amazing in the heart of the Clifton Hill activities & only 1-2 blocks away from the falls. The rooms were quiet, couldn’t hear much commotion on a busy weekend.
Cons: There is no free breakfast, which I read there was on many sites.
Excellent
8.2
Pros: Everything was great. The location, the food, the walk to the falls was only about a mile and was not a bad mile!
Cons: The only thing we didn't like was the bed. It was not very comfortable but it was ok for the 1 night.
Good
6.5
Pros: Very comfortable bed. Enjoyed the location as very close to amenities and The Falls. Very loud air conditioner drowned out noise of nearby activities. Breakfast included.
Cons: Smelled like cigarette smoke in our nonsmoking room. The toilet kept filling with water after flushing and we had to adjust and fix it on multiple occasions. Staff did not seem knowledgeable.
Excellent
8.0
Pros: Close to everything. Ft desk, maid service and hotels restaurant very efficient. Parking lot sometimes full, but most everything u need is within walking distance.
Cons: All ok
Located in Fallsview, this hotel is within a 15-minute walk of Fallsview Casino, Skylon Tower and Queen Victoria Park. Clifton Hill and Horseshoe Falls are also within 1 mi (2 km).
Overall 7.6 Good
Based on 6,831 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Pros: Decent.
Cons: Was ok until elevator was out of order. Only has 2 elevators. One was out and we people had to wait up to 30 min to get in the only working elevator.
Excellent
8.0
Okay
5.4
Mediocre
2.0
Pros: Nothing
Cons: Everything
Okay
4.0
Pros: Restaurants and places nearby
Cons: Attitude of the personnel and so negative and not very helpful at all!!!
Excellent
8.0
Excellent
9.4
Excellent
10.0
Good
6.0
Excellent
10.0
Good
6.3
Mediocre
2.5
Excellent
9.1
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
9.1
Excellent
10.0
Good
6.5
Excellent
8.0
Good
7.7
Excellent
9.4
Excellent
8.5
Pros: The Oakes is centrally located to many food options, casino, and the incline railway. We really enjoyed being able to walk within minutes to whatever activities we wanted to participate in. The staff was also very nice. But above all, the view from the window was amazing.
Cons: The building itself is a bit dated but very much a decent value if you're not looking for fancy rooms and room service.
Excellent
9.7
Pros: The hotel was very clean as soon as we got there we where met with expierenced people working the front desk took 5 minutes to check in we asked for extra towels they where brought right up.the room was great what a view the hot tub worked great and was cleaned really good by Michele .this was a great expierence and my girlfriend and myself loved our time at the oaks and would come again.
Cons: Everything
Okay
5.4
Pros: I liked the prime location The front desk staff was friendly
Cons: We were staying in the older portion of the hotel that was not renovated. No tv channels Water was cold
Good
7.4
Pros: The view
Cons: Room was a bit outdated for price. Bed linens could be nicer
Excellent
8.0
Pros: View of falls was great. Parking was convenient but $15 per night. Might be better off buying bus pass for the day.
Okay
4.0
Pros: Sorry location is it for this place
Cons: Everything else. Room was beaten down. $25 to park. No breakfast on site. The 14th floor nothing special. No free wi-fi. For the money they ask you're better off at one of the neighboring properties.
Okay
4.8
Pros: Nice view of falls. Room looked nice.
Cons: no hot water for hot tub. Drain was broken. Plastic nozzle fell off jet. Staff never followed up or fixed the problem
Excellent
8.5
Pros: Our children gifted us a weekend away at the Oakes Inn. Upon arrival Saturday night, we had a slight wait to check in, a number of others checking in as well. Our room was immediately ready. We took one of three elevators to our floor and entered the room. The room itself was very clean and well laid out, reasonably well appointed as well. Being on the 4th floor we had a limited view of Niagara Falls, but the rooms do all face the falls. We were a good distance away from the elevators so noise was very miminal. They design of the elevators is actual very good, they are located athe front of the building while the rooms are at the back, so all shouldbe relatively quiet. The pool and hot tub, were clean and functioning and were vacant when my wife and I went to use them. Towels were available, but the next 4-5 guests would have had to do without. Breakfast was included with our package, it was served at the attached Appleby's restaurant. The food was served quickly and was hot and fresh. The location was great if you wanted to walk next door to the casino (which many were doing) or walk down to the falls. Lots of entertainment and restaurants nearby to keep you busy. We'd be happy to return to this hotel again any time. Four stars from us.
Excellent
10.0
Pros: Free breakfast at the Applebee's next door. View of the falls was phenomenal from a fallsview room. We were on the 13th floor. I felt like we could have fallen out the window and into the falls. Staff was polite and helpful.
Cons: Parking was an extra charge, not included in booking. It was another $20 Canadian.
Okay
4.8
Pros: Hotel has two types of room (Traditional and Renovated rooms). Traditional rooms are jail cells. Make sure to confirm with hotel that the room you are getting is Renovated room and not the traditional room.
Cons: Front desk was rude. They told me all the rooms are full and they cannot do anything. we arrived bit earlier as I was driving from USA. Front desk told me to wait until 3PM for the room instead of accommodating me at 2PM and they don't care how tired the guest is when they reach there after 8 hour drive.
Excellent
10.0
Pros: Friendly, helpful staff; excellent view of the falls; a true vacation for us
Cons: Can't think of anything!
Okay
4.0
Pros: The location to the falls and walking distance to our favorite restaurants is fantastic. The staff was friendly and efficient.
Cons: It appears there was a old two story hotel and the added the high rise later. We stayed in the out dated part of the hotel. The room smelled musty and old. It was a disappointing experience.
Excellent
8.0
Pros: Location is great. Lots to do in the immediate area that is in walking distance. I loved ditching the car and exploring on foot. Very touristy, but fine when that's what you are looking for (and we had teen kids with us who wanted things to do).
Cons: The hotel room was fine, though the rest of the hotel is pretty middle-of-the-row. Staff quite friendly and competent, just not very classy entrance, no bar/restaurant that I saw - but there are plenty around. NOTE: the difference between "Falls Side" and "Falls View" (high enough floor to see over the nearby trees). Our room was only Falls Side, but we DID have a falls view because it was winter and the trees were bare. We'd have had a view of nothing but the parking lot and trees had it been summer.
Okay
4.0
Pros: good location, but no room view of falls like implied, . you have to hand carry all luggage to room, no bellboys no dolly,no security, anyone can walk in stairs door in to hotel, had to park in casino to avoid 2p dollar charge is ridiculous to charge guests to park.example springhill marriot where we are now is clean beautiful no wifi charge, free parking nice free breakfast ,oaks has no breakfast
Good
7.4
Pros: Excellent view great price
Mediocre
3.7
Pros: The only good thing was you were close to lots of fun stuff in Niagara Falls and could "kind of" see the falls from your window. (4th level)
Cons: They "upgraded" us in a room with a king sized bed that was actually a double bed made up for one adult. We had to call down twice for extra pillows. They actually put us in a wheelchair accessible room 421 with no tub, grab bars everywhere, and a chair in the shower. The water gets everywhere in the bathroom because there is no lip to keep the water in when we put the white towel on the floor to stop the water it turned black underneath from??? Dirty floors. There is no fan in the bathroom to remove the steam so when you shower it gets really hot and hard to breathe. Then, after you run the water there is this terrible rattling sound in the wall the pipes make. The dresser drawers are broken and hazards and never stay shut. When this was brought to the attention of staff upon checkout they basically apologized and said that "well we upgraded you, we would have put you on ground level outside in the motel next door with booking.com" because we only paid $265 for the night.. Who knew that the shitty motel next door to the hotel was actually a part of the hotel. It looks like somewhere you go to get murdered not a place you spend $300 bucks to stay. I suggest save your money and go somewhere else. Would only be worth it to spend maybe $50 but parking in itself is $25.
Excellent
8.8
Pros: Friendly staff, nice location , quiet room except the air conditioner
Cons: Noisy air conditioner
Good
6.0
Pros: walking distance to city amenities and the Falls a plus. The view from the room was amazing. Entrance lovely.
Cons: The costs were exorbitant for off season, middle of the week. The room should have had a micro wave, fridge, luggage rack for that money. Parking fee was ridiculous ($25) and a surprise for an outdoor parking space. We were given someone else's parking card initially. Armchair seat cushion in room sagged. Why is there paper on the hallway windows? Stairwells were dirty and crude. A continental breakfast should be included for that cost. The room had a tired,dated appearance in contrast to the main entrance.
Okay
4.8
Pros: free breakfast
Cons: I reserved a falls-side view, I went to the hotel really early to request a higher floor, they told me to come back around 3 pm. When I come back to get a room, I got the worst falls-side view, with no view of the river at all, it was on second floor I got parking view and some of the river which was covered by trees so could't see much. I am very disappointed as I was planning this trip to have a nice view as I thought will be, I guess I was wrong. And the furniture was so bad in this room, the coat rack was in the room, the tv stand was so bad, it was a big bulky cabinet that covered the view of the tv, you could watch tv only from the bed there is no angle view
Mediocre
2.0
Pros: Ok, very shady description! Overlooking the falls? That's a joke! You'll be overlooking a motel driveway that doesn't even have wifi. Very shady description, they make you believe you're getting a nice hotel room then put you in a motel next door yet charge you a hotel price.
Cons: No wife, paid hotel price-- was sent to a motel next door
Mediocre
3.7
Pros: View. Since there were no leaves on trees yet, the view of the falls was good.
Cons: No refrigerator in room, no microwave, additional fee for parking, then no room in hotel lot to park. Ice machines only on odd floors of hotel. Staff unresponsive to concerns. Tourist trap, nothing included, everything required an 'upgrade'. Obviously not looking for repeat business.
Good
7.4
Pros: We Liked: The Location - very convenient to be so close to the falls, it only takes a few minutes to get down to the falls by taking the lift (it's totally worth the $7 per person for an all day pass to avoid walking back up the huge hill on the other side.) The Large Room - for the price, which was the best we found, we had a very large room - larger than most we've stayed probably ever. The Actual Look Of The Hotel - very professional and new looking, but not so uptight like Embassy Suites (I went in to redeem a Groupon and it was like high high end professional - too much for us). Breakfast - the hotel doesn't have a restaurant in it. They do, however, provide you with breakfast certificates for each of your days you stay for the Applebee's immediately next door (less than 30 second walk from the front of the hotel - practically connected). It is a set breakfast - coffee/hot tea with orange juice, scrambled eggs, 2 sausage links, 2-3 slices of bacon, toast w/butter&jelly-which was delicious- and breakfast potatoes. It was a great breakfast to be included for each guest for each night of your stay! Just remember that your tip isn't included in that, so tip your waitress! :) Overall, I'm glad that I was able to find this hotel at this price. We were able to do much more with the extra money we saved, including buying the Adventure Pass that includes numerous activities to do. We did have a good time and didn't have really any issues with the hotel staff or room (besides the beds). I would recommend this hotel, but I'd really consider the last sentence of my "Dislike" info...
Cons: We Disliked: The Beds - They're the most uncomfortable we've ever slept on - ever. Wifi - When I booked the hotel, it said that there was internet, and wifi that was available with a surcharge. I understood this as several hotels make you pay for wifi, but give you a jack in the room for free. I just brought my portable wifi router which I've used before. Unfortunately there wasn't any jack, and I was forced to buy the wifi ($10CAN + ~$2CAN for some improvement fee). The Bathroom - very small, but functional. Would have wished for additional settings on the shower head, but it really only had one. It did, however, have GREAT water pressure - almost on the edge of too much but we liked it. Even with these issues, they didn't impact our trip that much. We were certainly happy to return to our beds and get a great night sleep. Maybe pack one of those memory foam toppers next time?
Excellent
10.0
Pros: The location, location, location. One block away from the Incline. Easy walk to the Casino and everything else. Great value!
Good
7.4
Pros: The view, pool and spa.
Cons: Had to go outdoors to get to breakfast (with hotel voucher)- the staff at the restaurant wasn't very friendly to foreigners. Parking was quite a walk for a solo mom with luggage and a 5 year old in the dark. For a newly renovated hotel, it shouldn't have patches in wall paper and flimsy bedding. It is over-rated. Paying for location.
Okay
4.2
Pros: One of the only things that this hotel had in its "pros" column was the closeness to Niagara Falls, and the fact that we were able to check in 2 hours early.
Cons: Where do I begin? Once we checked in in the chlorine-scented lobby, we loaded our luggage in the elevator to head to our room. Because the hotel only has one spot for guest elevators, we spent the next 4-5 minutes walking the long and winding hallways to locate our room. Once in our room, we noticed the strange set up for the bathroom: toilet and shower/tub in a closed room, sink exposed in the main living area shielded only by a small wall. Moving into the bed/living room, our "view of the Niagara" was awfully green; apparently the trees hadn't been trimmed in a while. We called to the front desk to see if we could switch rooms. While the staff member was friendly, he informed us that because we booked a room with 2 double beds, he could do nothing for our concerning our "view." Since we drove 6+ hours to see Niagara Falls, we needed a place to park our vehicle while we explored. Fortunately, the hotel has a good sized parking lot that they allow guests to utilize...for a small fee of $25 per day. My next trip to Niagara, I will most likely splurge and book one of the nicer hotels neighboring Oak Hotel.
Excellent
9.1
Pros: The hotel is nice and clean. The view overlooking the falls is absolutely amazing.
Cons: Breakfast was served at Applebies next door, no options and not very good.
Mediocre
3.1
Pros: I only liked the location
Cons: 1. Be aware that this hotel has motel like section with doors open to the outside. 2. Also, house keeping was banging on the door and window at 9am with the DO NOT DISTURBE sign on the door. 3. The beds they had in the room were full size not queen.
Excellent
8.2
Pros: We have stayed a few times at the Oakes. Always a good experience.
Cons: We were given free breakfast passes for Applesbys which is located next door. When the waitresses saw that we had the passes we noticed how they treated us different - almost like we were a bother. One would think that this would be a golden opportunity for them to showcase the restaurant to possibly entice us to come back for lunch and dinner. After the way we were treated and the horrible quality of the eggs (dry & discolored) and the stained coffee cup we would never seek them out as a nice place to enjoy a meal. It was however awesome that the Oakes offered the free passes - Applebys just failed horribly!!!!
This family-friendly Niagara Falls hotel is located on the riverfront, within a 5-minute walk of Oakes Garden Theatre and Casino Niagara. Fallsview Indoor Waterpark and Queen Victoria Park are also within 15 minutes. Niagara Falls Station is 29 minutes by foot.
Overall 7.6 Good
Based on 4,291 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5.4
Cons: There were stains on the pillow. Washroom looked very old. pillows seemed very low quality.
Excellent
10.0
Pros: The veiw was the amazing
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
4.0
Excellent
9.7
Excellent
9.1
Good
6.5
Good
7.4
Excellent
10.0
Excellent
9.1
Excellent
9.7
Excellent
9.1
Excellent
10.0
Okay
5.1
Excellent
9.6
Excellent
8.8
Good
6.0
Excellent
10.0
Excellent
9.7
Excellent
8.5
Excellent
8.2
Excellent
8.0
Good
6.8
Excellent
10.0
Okay
5.7
Excellent
9.1
Good
6.0
Excellent
10.0
Excellent
9.4
Excellent
9.7
Excellent
10.0
Okay
4.0
Excellent
10.0
Pros: The main attractions are very close. The falls, Clifton hill, casino Niagara and an indoor water park all within walking distance especially on those chilly days and nights during the winter. There is a little something for everyone at this hotel I recommend it.
Cons: Parking was all screwed up. There was heavy traffic due to Valentine's Day but I got kicked out of the line twice because they were over capacity. That's really my only complaint and this was a minor issue.
Excellent
9.1
Cons: Need more reception staff working . You shouldn’t have to wait in a long line to check in.
Excellent
10.0
Pros: Beautiful hotel with clearly the premier location on the Canadian side of the Falls. Short walk across the street to the riverfront and it's situated right on the street where all the nightlife is. Large crowds of well-behaved people on the streets made it seem very safe to walk the town at night. Restaurant on top highly recommended. Reasonable prices and eye-popping view of the Falls.
Cons: I'm still trying to come up with something.
Excellent
9.7
Pros: Got randomly upgraded to a falls view room for free, was awesome! Nice big spacious room. Window opened to outside. Could hear and see the falls all evening. Nice and clean. Fridge in the room. Resort fee included a beer tasting plus other perks. Would stay there again if I ever went back.
Cons: Parking a bit pricy, but everything is.
Okay
4.0
Pros: Waterpark Italian Restaurant
Cons: Few TV channel's Room's are meh Fallsview not worth it as only view-able from a small part of the room.
Excellent
9.4
Pros: It had everything you need and want for a conference stay and for the family.
Cons: Cost. Why is WiFi an extra charge? Why are we charged a tourism tax when we are there for a conference? Otherwise great location, services and amenities.
Excellent
9.7
Pros: Views, fireplace, couch in room, jacuzzi tub in bathroom
Cons: Slow elevator service, there was a gap between the window and wall that we could hear the other room clear as day, and see right into the room.
Excellent
8.5
Pros: Very convinient to everything in Niagara Falls area
Cons: Room didn’t get very cold despite how much we turned up the ac.
Good
6.8
Pros: The room we booked on line was supposed to be a 5 Stat Queen with a garden view. What we actually got was a small dark interior room with a window that looked into the lobby of the convention center. The washroom was so small you had to stand between the toilet and wall to close the door. The shower was smaller than that of an old cruise ship. I'm 6'2" and the shower head was pointed at my navel. Yhe noise from the elevators was so loud it was like trying to sleep on the runway of the local airport. The decibel level was into the mid 90's at times. However the day manager (Taylor) made it right by moving us to a higher floor away from the elevator and noise of out of control children that ran the hallway till 3am.
Excellent
10.0
Pros: The view of the Falls
Good
6.2
Pros: STAFF VERY KIND AND POLITE
Cons: TOO MUCH HIDDEN STUPID FEES LIKE: 1-RESORT SERVICE? 16+HST 2-BREAKFAST BUFFET? 22+HST 3-15% + OF BREAKFAST BUFFETS +HST 4-PARKING 35+HST FALSVIEW RESTAURANT +HST BESIDE THAT THE HOTEL WAS IN RENOVATION , AND THE LOBBY DIRTY OF CONSTRUCTION THINGS
Excellent
10.0
Pros: The fallsview room was great, it was really clean and the view was amazing.
Excellent
8.5
Pros: The location and view were excellent.
Cons: The elevators were a bit slow.
Situated in Niagara Falls, this hotel is within a 5-minute walk of Niagara Falls History Museum and Lundy's Lane. Fallsview Casino and Skylon Tower are also within 15 minutes.
Overall 7.5 Good
Based on 2,486 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Located in Fallsview, this hotel is within a 15-minute walk of Fallsview Casino and Skylon Tower. Horseshoe Falls and Cave of the Winds are also within 3 mi (5 km).
Overall 7.3 Good
Based on 3,503 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Everything
Cons: Nothing
Excellent
8.0
Okay
5.1
Pros: Queens bed too small
Excellent
8.0
Excellent
8.0
Excellent
10.0
Good
7.1
Excellent
9.7
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
8.0
Excellent
8.0
Pros: The staff was very friendly and helpful. The front desk gave us a room apparently with a toilet that was a little rocky and by the time we got up to our room the maid had already had staff fixing it. The room was small but very clean. It was also within walking distance of the falls and most of the other sites in Niagara Falls. Very reasonably priced.
Cons: The hotel stay comes with free breakfast which is very nice. It's served from 6-9am, but if you don't get there by 7:30 or so, the room breakfast is served in is too full and there is a line out the door. Other than that, nothing to complain about.
Good
6.2
Cons: Crowded breakfast. Hot hallways. Bad room location.
Good
7.1
Pros: Close to the falls; easy walk. Free breakfast Excellent service and friendly staff Comfortable rooms
Cons: The water did not work in the morning during our stay and it seemed to be out for the whole building. This was obviously a fluke, and they reimbursed our parking charge for the inconvenience, but it did adversely affect our stay.
Okay
5.7
Pros: Beds were good. Breakfast could be better And fully functional till 9. With jet lag cant wake up early and most of the options were finished before 8:30
Cons: I wish the pictures were actual pictures
Excellent
10.0
Pros: Location, room, free breakfast - very crowded but it was free. We had to sit with another couple but learned about Canada - with out the crowds we would have sat by ourselves and not had that wonderful conversation!
Cons: Nothing
Okay
4.2
Pros: It was close to the falls
Cons: Breakfast is gross and there was a prostitute on meth making racial jokes about the poor housekeeping staff to their faces. No staff to be seen but when we checked in the chick at the desk tried to hose us for parking fees before I HAD TO ASK HER HOW MUCH IT WAS. That's a tacky trick and 12 bucks for parking is a damn joke. Would stay again for only less than $40 otherwise move on
Good
6.8
Cons: I did not like the fact that we had to walk outside to get to our room. The front desk is located in a diffent building that was not accessible without walking outside.
Okay
5.4
Pros: Was close to the falls.
Cons: Place was very run down and in needing of repairs. Pool was broken. Staff who checked us in wasn't friendly and seemed annoyed with his job.
Good
6.0
Pros: I liked that it was close to everything, to include the falls.
Cons: There was refrig or microwave in the room, a bit of a downer.
Good
7.7
Pros: Staff very helpful/courteous
Excellent
8.0
Pros: Great location. Nice room for the price.
Cons: Breakfast room is cramped and limited food choices. Air conditioner unit a bit noisy.
Located in Fallsview, this hotel is within a 10-minute walk of Fallsview Casino and Skylon Tower. Scotiabank Convention Centre and Journey Behind The Falls are also within 15 minutes.
Overall 7.3 Good
Based on 1,997 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Excellent
10.0
Pros: Pete the concierge was incredible ! He helped make ioyr stay that much better With excellent suggestions and advice to make our trip better. He even recommended a local market where we could buy a Canadian specialty food and he was right on the money !
Excellent
8.0
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Cons: We paid the extra money for valet service, but we were surprised to find an additional $35 fee for taxes on our bill (beyond the $25 for the valet) when we checked out.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
9.7
Excellent
9.1
Good
7.3
Mediocre
3.0
Pros: Decent price
Cons: Not comfortable at all. Very noisy and couldn't sleep at all.
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
8.3
Excellent
10.0
Okay
5.6
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Good
6.2
Good
7.7
Excellent
8.8
Excellent
10.0
Excellent
8.5
Excellent
10.0
Pros: Very nice hotel, great for mature couple.
Excellent
8.0
Pros: This is a comfortable, clean, centrally located hotel.
Excellent
10.0
Pros: Parking attendant was very helpful on arrival. Front desk employees were helpful and courteous. Location to attractions. Room condition. Comfy bed. I'll stay again when I am in the area.
Cons: Breakfast at the IHOP was expensive, not sure if it's associated with Sheraton or just happens to be next door.
Excellent
8.3
Pros: I liked the check in service, even though we discovered our credit cards only worked on the NY side of Niagara the girl at the front desk figured out a way to allow for us to stay as planned. The same can be said for our check out we were taken care of quickly and with care.
Cons: Our view from the room was not the best we looked at the side of the Casino Hotel accross the street. You would think a hotel named Four Points at falls view would have a veiw of the falls. Other than that it was a good trip.
Excellent
10.0
Pros: Value Location Comfort Cleanliness
Cons: Elevators - insufficient number Crowded
Excellent
9.7
Pros: Jacuuzi... 'nuff said. Rooms were spacious and quiet. Staff was awesome and quick. Everything was really close! (if you can afford the tourist price)
Cons: Water temperature was hard to control. Surrounding Niagara is REALLY expensive compared to room (although we were a young couple in our early twenties.) IHop staff were terrible.
Excellent
10.0
Pros: Nice view from window ! Clean and convenient
Cons: Haven't find one to dislike
Excellent
8.0
Pros: Rooms were pretty spacious and staff were very polite.
Cons: Parking was very expensive, better value to just eat outside the hotel
Excellent
9.4
Pros: Looks great inside and out. Location is perfect. Price is good for the value . Staff is polite and we'll put together. Definitely would recommend it to anyone
Cons: Pool shouldn't close that early . The hot tub also. They close at 11pm. The elevator a need to be repaired and reprogrammed so they move more efficiently .
Excellent
9.4
Pros: Great staff, proximity to everything, comfort of beds
Cons: IHOP, cleanliness of bathroom
Good
7.7
Pros: Good location near the falls. It was easy to walk anywhere, or take the Wego bus. We had a great front desk clerk who warmly welcomed us and took good care of us.
Cons: The casino across the street has a massive parking garage attached, so the "falls view" from the hotel is mostly a parking garage view, with a sliver of falls visible above it. Elevator call buttons were out. This seems minor, but you should have seen guests stabbing at buttons. Does it work? I dunno, better hit both up and down to see if anything works. Stabbing buttons, no response, stabbing buttons in frustration. So minor, such an easy fix, but such an annoyance. The hotel is surrounded by absolutely awful food options. Expensive and abysmal quality. There are good food options in Niagara Falls: use Yelp to find them and go to them. It will be worth the walk/bus to get away from the horrific food choices near the hotel. And the room had a weird smell. I think someone before us spilled something on the carpet. We stayed only two nights, so we just powered through. Housekeeping should have caught this, though.
Excellent
10.0
Pros: The room was awesome and had a great view of the falls
Cons: Don't have any smoking rooms also didn't have completely bubbles for the juckuzy
Excellent
8.5
Cons: have to pay for parking
Located in Fallsview, this eco-friendly hotel is within a 10-minute walk of Fallsview Casino and Skylon Tower. Clifton Hill and Horseshoe Falls are also within 1 mi (2 km).
Overall 7.2 Good
Based on 14,385 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Good
7.4
Cons: Bathroom was not very clean.
Okay
5.7
Excellent
9.7
Excellent
8.0
Good
6.0
Good
7.7
Excellent
8.2
Okay
4.8
Excellent
10.0
Okay
4.0
Excellent
10.0
Mediocre
2.0
Pros: Nothing, we checked out as soon as we saw the rooms
Cons: Pictures online were deceiving, building was rough, inside of rooms were dirty and smelled
Okay
4.2
Excellent
10.0
Excellent
8.2
Excellent
10.0
Good
7.7
Good
6.0
Excellent
9.4
Excellent
8.8
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Okay
4.0
Good
7.7
Good
7.4
Excellent
9.1
Good
6.2
Excellent
10.0
Good
6.5
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
6.8
Excellent
9.7
Excellent
8.0
Good
7.4
Excellent
8.0
Mediocre
2.0
Excellent
10.0
Located in the heart of Niagara Falls, this hotel is within a 5-minute walk of Niagara River Gorge, Fallsview Indoor Waterpark and Clifton Hill. Casino Niagara and Ripley's Believe it or Not are also within 10 minutes. Niagara Falls Station is 24 minutes by foot.
Overall 7.2 Good
Based on 1,413 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5.7
Excellent
8.5
Excellent
8.2
Good
6.2
Excellent
8.0
Excellent
8.5
Pros: The staff was awesome, the location was the best in town and free parking
Cons: Pool opens at 10 am, too late, and closes at 10 pm way too early
Excellent
8.2
Pros: Overall, the room seemed mostly clean, but very dated. The bed was huge and very clean. Amenities were minimal, but the staff was friendly and very helpful to this first time traveler to Niagara Falls. There was a convention of cheerleaders the weekend I was there and they kindly put me in a honeymoon suite away frim the noise. The location can't be beat. It's right across the street from the Clifton Hill entertainment district and about a 10 minute walk to the Falls. Lots of places to eat, even if you are like me with lots of dietary restrictions. The in house free breakfast is standard hotel issue, but nice to have on busy days.
Cons: Some of the towels were slightly dirty and there was mold on the shower curtain. The swimming pool and the whirlpool are inside the front entrance (same place as the breakfast and check-in), so it's very hot and humid in that space. It also smells of chlorine everywhere in the hotel. For this reason, I think, the air conditioner was on the whole time (even though I had turned the room unit to heat, because it was snowing outside)! The room never smelled of chlorine though. The TV reception was also spotty at best, but ultimately not an issue, as I was out most of the time. The elevators are a little slow, but very cool, one being glass and facing the inside of the lobby.
Excellent
9.4
Pros: I booked room in Nov. 2014. The hotel was close to many attractions in Niagara Falls, and at a reasonable walking distance from the Falls. It is clean, modern, offers a decent breakfast and the room we had was very good. The beds were quite comfortable. Its indoor facilities include a pool, Jaccuzzi and sauna. One of its main advantage is the free parking, which in NF is a big deal! Overall, definitely a recommendable hotel. On week-ends, expect families with kids that will monopolize the pool and Jacuzzi at certain times.
Cons: Can't think of anything!
Excellent
8.5
Pros: Overall very good, location, Very good breakfast & clean.
Cons: The TV was not working. It had been unplugged. I had to move the large dresser to find out that it was unplugged & then plug it back in.
Located in Fallsview, this hotel is within a 15-minute walk of Fallsview Casino and Skylon Tower. Journey Behind The Falls and Clifton Hill are also within 1 mi (2 km).
Overall 7.1 Good
Based on 7,391 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Cons: things were changed without notification,like the managers reception was over by5.15p.m which was normally till 6.30. the morning manager was a rude person
Okay
4.5
Pros: Our car got dented because we had to valet park it and it was too windy and a door of another car hit our car.
Cons: Our car got dented because we had to valet park it and it was too windy and a door of another car hit our car. Also, I did not like staying on the 39th floor.
Excellent
10.0
Excellent. Would love to stay again
Mediocre
2.0
Pros: Reservation canceled in April. Should not have been charged. Last time ever using this service
Cons: Canceled. Charge came through anyway. Extremely irritating
Excellent
9.7
Okay
5.1
Excellent
8.0
Excellent
9.7
Excellent
9.4
Okay
5.4
Good
7.4
Pros: The hotel was chaotic but the rooms were very large and clean and incredible value
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Okay
5.7
Excellent
9.7
Excellent
8.0
Good
7.7
Excellent
9.7
Excellent
8.5
Excellent
10.0
Good
6.8
Excellent
10.0
Excellent
8.0
Cons: Plumbing was not good. Hot tub dripped constantly. Shower head could not be adjusted no matter what we did. Toilet flush handle felt very flimsy and seemed like it would break at any time.
Good
6.0
Pros: Spacious room Nice breakfast
Cons: Didn't like that there is no tunnel or bridge to get directly to casino Pool way too cold (especially for small kids) Valet area too crowded for drop off or pick up Only able to use 1 door for entering or exiting premises Starbucks way too expensive at the location
Okay
5.4
Pros: The rooms are good, very large and comfortable
Cons: They charge for valet parking, but it’s not valet. They don’t bring your car, instead they have you take a shuttle off site and pick up the car your self. Which is the same as their cheaper parking option. The restaurant staff are rude and lack basic common sense. During breakfast our party went and waited in line for a table. I was stuck waiting for another elevator, by the time I made it down my group was seated. The hostess wouldn’t let me join my group and forced me to wait in the long like even after telling her that we already have a table and I’m just joining them. Then later one of our party went to the washroom and (it’s outside the restaurant door) and they wouldn’t let him back in without a fight and tried to make him wait again. They’re power hungry and lack any common sense when it comes to how a restaurant works.
Excellent
10.0
Pros: The suite was a excellent choice for us as it gave our party of four room to spread out. The room was clean. The breakfast was good, but go down before 9 AM to avoid the crowd. The location is great as the entrance to the Falls' Visitor Center is right below the hotel. We are planning a trip back in the Fall and plan to stay here again. It is a little pricey, but I feel you are paying for the view plus location which is worth it.
Excellent
8.0
Pros: Nice views and spacious rooms. Good breakfast buffet
Cons: Parking too high to take a shuttle to get too
Excellent
9.1
Pros: View of the falls from our room was great. We were on the 39th floor. Our suite was excellent, very clean and comfortable. Please note that the parking isn't free here and is valet parking only if you want to park at the hotel. It was $35 dollars a day if you wanted them to park at the hotel or $25 a day if you wanted to park at an offsite location and take the shuttle. Had a complimentary breakfast which was good too.
Cons: The staff at the reception was ok, didnt think they were that great.
Okay
4.2
Pros: View was good, beds were comfortable , location also very convienent. It's easy to get to the horseshoe fall via incline railways
Cons: The worst part of the hotel is the staff. They don't give you options they are always up selling even when not interested. Parking situation is the worst. They said it's $35 per night and it ended up being $123 for two nights because they didn't disclose the tax for me. 10% tourism tax is mandatory only at this hotel and its voluntary everywhere else. Scam artists! My original receipt showed $277 and final receipt at check out showed $647 The only things I added are parking $35/night , $50/upgrade to junior suite and that's it ! This is the worst hotel in niagra
Excellent
9.1
Pros: Amazing view of the falls.
Cons: I didn't know Kayak would charge for us to use their service.
Excellent
8.2
Pros: Facilities were great. Employees were friendly and helpful. Breakfast was very good with a lot of variety.
Cons: Evening reception was not very well done. Weak drinks and very little in the way of food. Potato chips, pretzels, and pickles are not exceptional.
Okay
5.4
Pros: The keg - good food and service
Cons: Under renovations, noise at night from band playing elsewhere unable to sleep at a decent time had marathon to run in morning. Room more like a 3 star hotel.
Excellent
10.0
Pros: The view was amazing! The room was gigantic, the hot tub awesome, the massage chair incredible. The room very roomy.
Cons: The breakfast was so crowded and a mess!! We hot there early but it is no joke if you dont make it to breakfast before 8am expect a long 45 min wait to be seated. We got there early and had a good view of falls but by 830 it was crowded by the time we left it was packed a long 45 min wait line outside to get into restaurant. First thing they do is they give you a slip that shows the times breakfast is not crowded go early.
Excellent
8.5
Pros: The reason we picked Niagara Falls for a vacation was to see and experience the views. Our "both falls view" was the best imaginable. The view from the on site Steak House The Keg Restaurant were amazing too. They use the same area for the Open Breakfast meal. The hotel is in a great location and easy to get to everything you want when visiting the area.
Cons: They are in the middle of a Update to the hotel and rooms. The lobby is done and very impressive. Our room was clean but not updated, beds not that comfortable. My understanding is 3 floors have been updated and one by one they will all get done.
Excellent
8.0
Pros: View and comfort of room were great
Cons: Way way too crowded and loud in the restaurant (breakfast and dinner). Breakfast was minimal and the process was a cattle call, eggs tasted fake and it was so loud that we left the restaurant as soon as possible.
Excellent
10.0
Pros: Everything easngreat, the room, the view and the staff
Excellent
8.0
Pros: Not bad just not great breakfast was diner quality not what I expected
Excellent
8.8
Pros: Excellent location close to the falls Very friendly staff Very clean modern hotel Good included breakfast
Cons: Long waits for elevators, especially at breakfast and evening Cost of valet parking - should have self park option. It also should be advertised better. Poor selection of reception snacks compared with other Embassy Suites - shouldn't advertise.
Good
6.2
Pros: Great Location with the possiblity of beautiful views. Good food
Cons: The hotel was huge. It should have more elvators for 42 floors. We often to the stairs to the 19th floor. The line to get into breakfast into breakfast was like going to diney world. Not relaxing.
Excellent
10.0
Cons: Offsite parking cost was a bit steep at $70CAD
Excellent
8.0
Pros: Comfy bed, amazing views (falls view room), staff were mostly friendly, particularly pool staff, cleaners and porters who we encountered.
Cons: No gown in the room, towels were quite small. It felt like we were always being upsold something, even on our TV in the room. We didn't expect to have to pay $50 for parking for one night. That was ridiculous.
Excellent
8.6
Pros: The view was amazing and the location was very good. The breakfast was plentiful and fairly tasty. The staff at breakfast was very nice and helpful. The room was quite large and the beds very nice.
Cons: The only complaint that I would have is that it takes forever on the elevator to get up or down. We were on the 27th floor and waited a long time for elevators.
Good
6.5
Pros: Centrally located, clean, modern
Cons: We have a premium room with fantastic view of the falls. Room is big but the floor plan is lousy so the usage is somewhat awkward. The worst thing is that we have a huge bathroom but partitioned into several sections and the shower ended up to be like a small cubby hole.
Excellent
10.0
Pros: The staff went above and beyond they where also courtesy.
Cons: Nothing I would love to go back next year.
Excellent
10.0
Pros: Whenever I stay at hotels I look at reviews and I jump back and forth between hotels and most times can't make up my mind. My money was well spent with Embassy suites! We upgraded our room and the view was amazing! The room was very clean and big! The staff was always very friendly and ready to help with anything needed!
Cons: When checking in they offer two options for parking. We went with the cheaper option, when checking out instead of having you car brought to the front of the hotel. A shuttle take you to a nearby parking lot where your car is. I found out this was better and faster since the shuttle comes back every few mins and the people who had paid more money for valet were having to wait like 30 minutes and more for their cars because everyone was checking out at the same time! So go with the cheaper option!
Excellent
8.8
Pros: Close to the falls. Clean room. Breakfast included.
Cons: Bathrooms need updating. Water pressure too intense out of faucet and toilet didn’t flush so well but they did send someone up to fix it.
Situated in the historical district, this hotel is within a 10-minute walk of Niagara River Gorge, Casino Niagara and Clifton Hill. Fallsview Indoor Waterpark and Niagara Falls State Park are also within 15 minutes. Niagara Falls Station is 25 minutes by foot.
Overall 7.0 Good
Based on 1,454 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: My 11 year old daughter is not shy when it comes to asking for help. She befriended one of the housekeepers, Darlene, early on in our stay. Darlene was so kind to my daughter even making sure to tell me what a ray of sunshine she was.
Excellent
10.0
Excellent
8.0
Good
6.0
Mediocre
3.7
Okay
5.4
Good
6.2
Okay
5.7
Pros: Lokation and price.
Cons: Everything very old and used. No refrigerator. Smelly.
Okay
4.2
Pros: Fairly close to the falls. There was an indoor pool.
Cons: Rooms are in need of essential repairs. Our shower and bath tub was backed up, had leaky faucets for the sink. Rusted bath tub that suggested there might be a bigger moisture issue in the bathroom. The wall paper was clearly paling off the walls around the entire room. The double beds were the most lumpy and uncomfortable things we've had to sleep on.
Okay
4.5
Cons: Parking was not free ( $16.95 ). Room was in need of new wallpaper and paint!! Paint was peeling off in bathroom. No USB point chargers in room.
Excellent
8.0
Pros: Clean room, very nice staff and close to everything. Pool was clean and relaxing after a hot day at the falls. Hotel is far enough from the crowds but easy walk to falls and US side and Clifton Hill.
Cons: The parking at $15 for guests and non guests are the same, somewhat ridiculous. The breakfast buffet is $10 and no free coffee at the hotel lobby. Very high prices after spending money to stay there.
Excellent
10.0
Pros: friendly staff and comfortable room
Mediocre
3.1
Pros: The sliding glass door opened.
Cons: False advertising. No restaurant or bar - advertised but was told it was seasonal Front desk staff rude Wifi - only available in hallway by the elevators and lobby Spoke to staff and was told hotel was full they didnt guarantee wifi. Would have stayed elsewhere if this was the case. No air conditioning. This was huge!!! Thought ac was broken and was told that weather was getting colder and the hotel had turned off the ac and turned on all of the heaters. It was 68 degrees. I have travelled all over and stayed in 2 star to 5 star hotels. Never have I been told that I could no longer use my ac. Not sure if this is an issue with kayak or Travel lodge but this is clearly false advertising. Also, when the heater/fan did come on it spit water out onto the floor and bed.
Excellent
9.1
Pros: Staff was very friendly, rooms were huge, beds were comfortable, fantastic location. Amazing value for money!
Cons: Rooms are a bit dared but super clean. Musty smell in hall but not in room. Have to pay to park.
Excellent
8.0
Pros: Location ,staff, room size
Cons: Hotel showing signs of old age
Good
7.1
Pros: Location was close to the border for quick access back to NY. Bed was comfortable and clean.
Cons: The bathroom was very outdated. Blue tile and a bit unwelcoming. Old shower and in need of updating. You get what you pay for! Inexpensive stay, not bad for one night.
Okay
4.2
Pros: Room was okay. Needs renov
Cons: Carpet wallpaper and pay for parking and pay for breakfast
Excellent
9.1
Pros: I liked the location and was amazingly surprise if the facilities offered as well as the room lay out. Parking was right there and even though we were 5 mins walking distance from the falls and all the entertainment we were away from the noise.
Cons: N/A
Okay
4.8
Pros: Location is pretty convenient. The breakfast buffet was pretty good.
Cons: Took 45 minutes to check in. Everything is fairly dated. Cleaning staff clutter hallways with their gear and brown paper that wraps clean towels. Room was a bit warm even with AC turned up full blast. Got the feeling the staff just didn't care much.
Excellent
8.5
Pros: Beds were really comfortable. The staff were helpful. Loved the kids pool adjacent to the swimming pool. Good water pressure in the room shower. Location was great! Far enough from the hustle and bustle, but close enough to walk or catch the WeGo bus.
Cons: Dated! But clean. Torn carpet, old fixtures. Wifi was terrible unless you were in the lobby. Breakfast was a little expensive.
Okay
5.6
Cons: Hotel has seen better days. Needs a major facelift and rennovation.
Excellent
9.4
Pros: The hotel is across the street from the river. You can see the falls within 1 min of walk and be at the tip of horseshoe falls in 15 min of walk with the falls view. Very good location and you don't have to drive. And the good thing is that if u wanna drive to all the other attractions like the butterfly garden or Niagara by the lake, you will be driving against the traffic. The rooms/halls are clean and good size. Great deal I think! I will go back again!
Cons: At nights there is a 1 min walk in the empty street which may be scary but u will be there before u know it! The bathroom is a bit small and 2 people would be a bit uncomfortable to use the sink but not bad.
Excellent
9.6
Pros: Great place, very conveniently located, right on bus line and within walking distance of all attractions. Clean and relatively updated as of August 2014. Breakfast buffet was excellent.
Cons: Additional $10 parking fee not indicated on Kayak.com listing.
Mediocre
3.1
Pros: The buffet breakfast for $10 per adult. Walking distance to the falls and Clifton Hill
Cons: We were placed on the first floor which felt like a basement. The rooms were outdated, musty and damp. The carpet was loose and needs to be cleaned. The cleaning staff cleaned half of the room, my son made the 2nd bed and they left towels on the floor. The adjoining room, which was family, had their room door left open. The amount paid per room, I was hoping for something a little nicer. I felt that because we booked with an outside agency, we were stuck in the basement instead of the main building which was nicer. There was signs stating there was vacancy, so I'm sure we didn't have to be put where we were.
Good
7.1
Pros: Location was great. Didn't spend much time in the room. But it is great as a base camp for exploring the area!
Cons: Needs updated lighting, it looks like the maintenance budget is just enough to keep it up to code, not to actually fix problems. The shower in our room had a bad fixture and wasn't properly repaired, rooms smell funny, lawn chairs on balconies.
Okay
5.1
Pros: Location, right next to the bridge
Cons: Old, kind of dirty but ok
Good
6.5
Pros: The room and hotel in general were clean. The location was great and easy to find!
Cons: Some of the outlets didn't work in our room, and I didn't realize we would have to pay to park at the hotel. The furniture and some of the fixtures showed wear and tear, but they were older anyway.
Located in the heart of Niagara Falls, this hotel is within a 5-minute walk of Fallsview Indoor Waterpark and Casino Niagara. Clifton Hill and Oakes Garden Theatre are also within 15 minutes. Niagara Falls Station is 23 minutes by foot.
Overall 6.8 Good
Based on 1,170 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Excellent
8.0
Excellent
9.7
Excellent
8.5
Excellent
8.8
Excellent
10.0
Good
7.1
Okay
4.2
Excellent
9.7
Pros: Loved the renovated hotel, it improved a lot since I last came here many years ago. Great family hotel even we came as a couple. Be prepared to wake up to screaming children running around the courtyard in the morning before they go to the Waterpark we didn't mind it, it was kind of funny! Didn't bother us at all but if you're looking for a quiet sleep in hotel don't go here. If you have a family definitely go here. Nice courtyards to host your birthday outside of your room or to chill in
Cons: The bathroom soap dispensers all seemed a little empty. They didn't have little bottles just wall units so it was a little irritating to have an almost empty thing.
Excellent
8.2
Pros: location was good and value for money is really good
Cons: it was a little loud at times,lots of young children running around
Okay
5.1
Pros: Nothing blew my mind about the place.
Cons: Pool was VERY far from skyline inn. Spilled coffee grains on the carpet and it was never cleaned up when room service passed, during our three night stay. Also cups where CLEARLY wiped clean instead of being replaced by clean ones.
Excellent
8.0
Pros: Courtyards, family movie night
Cons: Pools too far, inconvienent. Same with workout rooms.
Okay
4.8
Pros: The location
Cons: Everything was extra money. We got there and we had a prebooked room but my dauggter brought a friend so now instead a 5 ppl we were 5 And a baby so they made us upgrade. That was an extra $80 per niģht even though the room was $ 75 per night. The 2 cars were $44 a night. The whole adventure ended up costing us $450 for two nights. The room's thermostat was not the greatest so we froze. We usually stay at the Victoria inn and we will deffinetly stick with it in the future. Parking is included and they are always happy to give you a crib instead of making you upgrade your room.
This family-friendly Niagara Falls hotel is located in the entertainment district, steps away from Oakes Garden Theatre, Casino Niagara and Fallsview Indoor Waterpark. Queen Victoria Park and Fallsview Casino are also within 1 mi (2 km). Niagara Falls Station is 28 minutes by foot.
Overall 6.7 Good
Based on 1,685 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Excellent
8.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
4.8
Cons: Shower was gross, it had someone else's long black hairs all over it. Toilet hardly flushed.
Good
6.0
Pros: Location. Connection to other facilities like the casino and Hard Rock Cafe.
Cons: The room was very tiny. Barely fit 2 people. There was no room for luggage. The sink backed up and the phone didn't work to call the front desk.
Excellent
10.0
Pros: I traveled to Crowne Plaza Niagara Falls with my friend. Such a nice hotel, with amazing staff. The front desk was so helpful. If you had a question, they had an answer. Totally would recommend this hotel to anyone visiting Niagara!
Mediocre
2.2
Pros: Location
Cons: Over priced. I payed more then most other guests. The rate I got was terrible. There was a hidden 30 dollar parking fee. The rooms were small and dirty. The tv's were small.
Good
6.8
Pros: The view from restaurant
Cons: Breakfast was very poor quality for the money you pay We paid extra to stay three adults in our room. But coffee for two and toiletries for one. We ordered room with falls view but looked out at the Rainbow bridge. Only standing at the window and looking to the right could we see the falls. The guy at P garage took forever to find proof that we had payed for parking although frontdesk had told us that their camera would read our license plate.
Excellent
9.4
Pros: Great location!
Cons: Carpet throughout hotel is getting old.
Okay
5.1
Pros: Nice old hotel Great restaurant.
Cons: Room smelled like smoke, very high price for a low quality room looking into a gravel roof. Yes I could see the falls behind the exhaust fan. Overpriced felt ripped off.
Good
7.4
Pros: Helpful staff, great location and view.
Cons: I am reluctant to ever again stay at an IHG property. I really took offense at what I felt were dishonest pricing tactics. When you are on the website and select a room, you are quoted a price. In my case, it was around $90. But as you progress through the booking process, you soon discover there is in fact no room available for any such rate as the $90. To that is added taxes, which I concede is out of the hotel's hands, but also a very bogus "resort fee." Here is the hotel's description: Service charge includes Resort Fee and Local Fee & Taxes. Resort Fee includes Wi Fi access with endless devices, unlimited long distance calls from your room to anywhere in USA and Canada, unlimited local calls, 2 bottles of water per day, printing of boarding passes, 2 Wego tickets (this state-of-the-art bus system connects accommodations and tourism attractions throughout the city at Niagara Falls and Niagara Parks-24 hours retail value $14), a e-Family portrait at Hershey Chocolate World, and sampling for 2 at Niagara Brewing Company. For my three-day stay I was charged $54 in "resort fees." This was outrageous because I neither used nor wanted any of the services except wi-fi, which I was told was free anyway, and one bottle of water. Yes -- a $54 bottle of water. Advertising on the webpage a $90 room when none exists is offensive and should be illegal. Crowne Plaza charged me about $106 a night for my $90 room. Thanks to Crowne Plaza I am a wiser traveler now, and will decline to patronize hotels that are not honest about their room rates.
Excellent
8.5
Pros: Location was amazing. Close to everything. Clean. Nice room. Great view.
Cons: The breakfasts was not very good.
Excellent
8.0
Pros: They were very accommodating and helpful. The rooms had a nice view of the falls. The restaurant is very good on the 10th floor.
Cons: Make sure you understand what all is included with your bill. Make sure that there is no hidden fees. No mini fridge Parking is $25 American a night.
Excellent
8.0
Pros: Staff was very nice.
Cons: King size room was way too small.
Mediocre
2.5
Pros: Nothing
Cons: No mechanical staff to solve the problem and in the morning the just say sorry and detected 134$ only. We did not sleep the hale night. The A/C was not working
Okay
5.1
Pros: The room was a close walk to the falls our room could see the falls and fireworks It was close to anything you might need They gave us Bus Passes to visit other great sites the dinner in the restaurant was Excellent. The Gnochi dish was off the charts good. it is connected to anything you need, food, Gambling, water parks, parking etc.
Cons: The room was very small There wasn't enough room between the wall and bed to stand and get in bed, you had to enter from the bottom. Mold in the Bathroom and Bathroom was outdated. It was functionally difficult to use. The drain in the sink was busted and the shelf covered 1/2 the sink so brushing your teeth was difficult. . A room with 2 queens should accommodate the people and luggage associated, and it was very tight -The staff try to upsell everything. If your hotel includes breakfast for 2, the try to upsell you on the delux package. It's not service for service sake or to be a great hotel, but just another way to extract more money from you. -Dinner and breakfast was expensive and includes a "tourist tax" -We stayed in 6 hotels as we toured through Canada and although the view of the falls as great, it was our least favorite hotel of our trip.
Excellent
8.0
Pros: Closeness to falls, and the View was awesome. Building is older, has a wealth of history but this could be a bad/good thing depending on opinion.
Good
7.4
Pros: 20 minute walk to the falls. Great view from the restaurant at the top.
Cons: Name is misleading; our room overlooked the indoor swimming pool. Pricey, even breakfast.
Good
6.0
Pros: Room was upgraded and clean.
Cons: Room was smaller than we expected, for the price we paid.
Excellent
9.7
Pros: Loved the friendly and knowledgeable staff, loved the view, loved the elegance of the hotel. Loved the location and the easy access to so many attractions.
Cons: The bathroom door did not fit exactly right so it had to be "pushed" shut, and it also did not have a lock on it. The toilet paper holder was right beside you, into your shoulder. There was also a small round mirror hanging on the side wall of the bathroom that was not in a good position to use it. I think that hotels.com and the Crown Plaza need to be in better sync with what is charged originally and what will be charged at the hotel. Small issue there but was resolved quickly. Just to be sure the guests have NO surprises on the final bill.
Excellent
8.0
Pros: Nice clean place
Cons: Didnt have microwave and fridge, which I really needed. And it is a far walk to the big falls, still a nice view tho.
Excellent
10.0
LOcation is beautiful. We appreciated being able to buy a Waterpark package and walk directly from our room to the waterparlk. Staff is gracious and helpful. This is a classic hotel where marily Monroe once stayed during filming. It is modernozed but keeps the charm. Parking is expensive, but otherwise a great base to see Niagara and region.
Located in Fallsview, this hotel is within a 15-minute walk of Skylon Tower and Clifton Hill. Horseshoe Falls and Niagara Falls State Park are also within 2 mi (3 km).
Overall 6.5 Good
Based on 3,033 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Good
7.4
Pros: The hotel
Cons: Paying money
Excellent
10.0
Excellent
9.1
Pros: I liked the view from our window. It was always clean and organized. Close to theattractions and easy access to everything.
Cons: Don't really have any complaints
Good
6.0
Good
6.0
Excellent
8.8
Excellent
10.0
Okay
4.5
Excellent
10.0
Okay
5.1
Good
6.0
Excellent
8.0
Good
7.1
Excellent
8.0
Excellent
10.0
Excellent
8.0
Pros: Hotel was clean and the rates aren't bad. Quick walk to the falls was a big plus. Took maybe 10 minutes.
Cons: The ihop in that hotel. Service was great but the prices are outrageous. We walked into downtown and got cheaper breakfast that was better.
Good
7.4
Pros: The staff were friendly and helpful.room was clean
Cons: The tub was to small and had no seats
Excellent
8.0
Pros: I liked the location and the room itself.
Cons: Pool is way to small. Dirty comforter on bed and no fridge.
Good
6.0
Pros: It is in Niagara Falls (Ontario), within long-walking distance of the Falls ... which is important, because parking is extremely scarce and expensive anywhere closer. Staff was friendly.
Cons: $38 (US) of extra, unadvertised charges were added to my bill. The TV in the room was non-functional, the bathroom door would not close ... the entire city of Niagara Falls is a tourist trap, so this hotel fits right in.
Good
7.4
Pros: Once we got to the right room, it was awesome. We had been biking through the wineries all day on a hot-hot day so were super glad to have the jacuzzi. Not going to lie, I jumped straight in when we got there, and then had another in the morning before we had to go for breakfast it was so glorious to have a jet tub six feet from the foot of our bed! The bed was very comfortable, and the room was spacious and there had been recent updates and improvements. The AC did its job very well. The TV's a little weird to figure out, but once you do you'll be fine.
Cons: Overall it was a decent stay, for the money. There were a few little things (in-room coffeemaker didnt work, towels were scratchy hotel towels) but my two big flags are as follows: Upon our initial check-in, we were assigned the wrong room (one without a jacuzzi!!!). I called front desk and they mercifully had the right room available, but the other couple we were travelling with had the same thing happen... Check your reservation. When we got in, it was too early for dinner so I called to inquire about a snack and a glass of wine (there was nothing in the minibar) from room service. The front desk clerk said she'd have to call me back, and then never did... BYO in-room snacks.
Excellent
8.0
Pros: Staff was very friendly and helpful, even printed directions for our day trip to Toronto. We were on the 7th floor so we had a good view with a balcony, but no view of the Falls. Within a mile walking distance to almost all major attractions which was great, if you plan on walking. This isn't a fancy hotel, but it was clean and the staff was friendly, if you don't mind walking or paying for parking then you'll be fine. We also got the WeGo buss pass and it drops off right outside the hotel.
Cons: $14 a day plus tax for parking was a little crazy for being a mile away from everything. The arcade room wasn't very big and their was no hot tub. Their was a jetted bath tub in the middle of the room, no curtain or anything, being with a group of friends we couldn't really use it. Tiny coffee pot and no refrigerator but apprantly you could rent one. the elevator is a little sketchy, needs updated, but it didn't stop us from using it.
Excellent
10.0
Pros: Everything about the hotel we enjoyed. The staff is great, and the hotel is nice.
Cons: It could use some fresheners in the rooms an the bathrooms could use some bleach or lysol.
Mediocre
3.1
Pros: The location was decent and the rooms were okay.
Cons: Employees were rude and they had an additional fee for parking
Okay
5.1
Pros: Mainly clean. I would look for another hotel first.
Cons: The front desk staff was extremely rude through our entire stay. The hotel was certainly showing its' age. The noise level during the night was very annoying - on all 3 floors. Our complaints went unanswered. We took one look at the pool and turned around.
Good
7.1
Pros: Location was convenient.
Cons: We stayed during the Niagara International Marathon. You would think hotels that are participating in offering rates for this run would also offer late checkouts. This courtesy would allow guest could come back and shower before they had to check out. We had to be out before noon so no accommodation made there. The rooms were dated but fairly clean. Good enough for a quick nights stay.
Good
7.7
Pros: We arrived very early on our day of check in (10:30 am) and thought it was great that the front desk changed our room from 2 queens to a King and allowed us to check in that early!!!! Location for walking to the falls is good.
Good
7.4
Pros: The room was clean and bed was nice
Cons: Found the room to be damp and humid even with the air conditioning on.... It was uncomfortable at times
Good
6.8
Pros: The hotel was nice. When the staff had problems finding my reservation they fixed it right away. Rooms were clean and orderly.
Cons: IHOP was super expensive, and the wait staff were unprofessional and rude. I did not enjoy paying 26.00 a night for parking, as we could have parked next door for 10.00.
Okay
5.4
Pros: The WEGO bus was right in front of the hotel.
Cons: The parki g fee of $16.00 per night is a perfect example of false advertising . A recycling fee was also Not mentioned when I paid for the reservation. The food discount coupons weren't actually discounts because the food was twice as expensive at the IHOP rather than the pancake houses across the street.
Good
7.1
Pros: The staff was accommodating and helpful. The location is near the falls and has a WeGo stop right out front.
Cons: The IHOP is insanely overpriced. Like whatever your hometown IHOP is, double the price. The pool is a bit small to truly enjoy.
Good
7.1
Pros: We had a King bed with jacuzzi room. The room was large and clean and better than expected. Bed was comfortable. Staff were friendly. Location was great!
Cons: When we checked in, our reservation said King room with hot tub, but they put us in a small king room with only a stand up shower. They switched us to the appropriate room after going back down to reception, but it would have been nice to skip the hassle. The jacuzzi jets weren't very strong. The shower is in need up updating.
Excellent
8.2
Pros: Great location
Good
6.0
Cons: Good for 1 or 2 nights. Convenient next to the bus stop
Okay
4.8
Cons: noisy couple with small child noooooo sleeeep!!!!!!
Good
7.0
Pros: The Hotel and room facilities are comfortable and quiet near of Niagara falls by walk
Cons: Kind of tricky extra fees and you need to pay 15 cads for the parking (that's ok), but I feel no so friendly but correct the staff, and they change my reservation by Kayak to an Hotel reservation that add some dollars to my bill for that reason I feel like little tricky the Hotel politic or staff.
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Popular in Niagara Falls
Accommodations in Niagara Falls
Landmarks in Niagara Falls
- Casino Niagara
- Niagara Falls Tower
- Niagara Falls Ontario Amtrak Station
- Niagara SkyWheel
- Horseshoe Falls
- Niagara Fallsview Casino Resort
- Fallsview Indoor Waterpark
- Ripley's Believe it or Not
- Shaw Theater
- Maid of the Mist
- Rainbow Tower
- Journey Behind The Falls
- Crystal Caves
- Canada One Factory Outlets
- Bird Kingdom
- Greg Frewin Theatre
- Scotiabank Convention Centre
- Rainbow Bridge
- Oakes Garden Theatre
- Queen Victoria Park