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The East Avenue Inn & Suites
Best Service Friendliness

384 East Avenue, Rochester, NY 14607, United States
+1 585 325 5010

S$ 148+

Overall guest ratings

8.2/10 Excellent
based on 441 reviews

Review highlights

  • 9.8
  • 9.5
  • 6.8
  • 5.0

Good to know

  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    The East Avenue Inn & Suites offers a free airport shuttle (available on request) and puts you within a 15-minute drive of Genesee River's High Falls and University of Rochester. Guests can visit the fitness center for a workout or grab a bite to eat at City Grill East Avenue, which serves American cuisine and is open for lunch and dinner. A bar/lounge and a terrace are other highlights, and rooms offer up nice touches like MP3 docks and premium bedding.

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    Hotels.com

    AMENITIES

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Safe
    • Free airport shuttle
    • Free Internet
    • Pets not allowed
    • Train station shuttle
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 441 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Great parking, according to 93%."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.5 "95% were happy with the shuttle service."
      10.0 "100% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 5.6 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
    • 5.4 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.0 "Internet is average."

    Overall rating

    8.7 Excellent
    based on 158 reviews
    • 9.8 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
    • 7.0 "Good breakfast."
    • 5.8 "Average comfort."
    • 5.6 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."

    Overall rating

    8.1 Excellent
    based on 123 reviews
    • 9.7 "Terrific location."
      9.2 "Great parking, according to 92%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 6.8 "Breakfast is mediocre."
    • 5.9 "Average comfort."
    • 5.7 "Rooms are ok."

    Overall rating

    7.9 Good
    based on 79 reviews
    • 9.8 "Terrific location."
    • 9.5 "World class service."
      8.0 "80% said the reception staff was great."
      10.0 "100% found the staff to be very friendly."
    • 8.4 "Good value."
    • 7.8 "Tasty food."
    • 6.9 "Breakfast is mediocre."
    • 5.1 "Average comfort."
    • 5.0 "Rooms are ok."
      3.0 "70% said rooms were small."
    • 4.6 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
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    Overall rating

    7.7 Good
    based on 79 reviews
    • 9.8 "Terrific location."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.6 "Good value."
    • 5.7 "Average comfort."
    • 4.6 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.3 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
    Good to know
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

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