Overview

InterContinental Mark Hopkins San Francisco
Best View

999 California Street, San Francisco, CA 94108, United States
+1 415 392 3434

S$ 256+

Overall guest ratings

8.4/10 Excellent
based on 2,139 reviews

Review highlights

  • 8.4
  • 8.3
  • 6.4
  • 6.1

Good to know

  • Friendly atmosphere
  • Great view

Nearby

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    About

    From the moment you first glimpse the crystal chandeliers and velvet armchairs in the grand lobby, the InterContinental® Mark Hopkins San Francisco hotel transports you to a golden, glamorous era. Host your dream wedding in one of two magnificent ballrooms, or unwind in an opulent suite decorated with unique artwork. The hotel restaurant serves the best of California’s contemporary cuisine, while famous city highlights like Union Square and the San Francisco Playhouse are a short stroll away.

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    InterContinental

    AMENITIES

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Babysitting or child care
    • Gift shop
    • Internet (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    based on 2,139 reviews
    • 8.4 "Location is great."
      8.4 "84% liked the proximity to shopping."
      7.3 "Easily accessible by car, said 73%."
      8.3 "83% enjoyed the restaurants & bars nearby."
      9.2 "Near to public transport, according to 92%."
      8.6 "City centre within easy reach, said 86%."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.8 "78% were happy with the room service."
      7.6 "Housekeeping was great, according to 76%."
      8.5 "85% said the concierge service was amazing."
      7.1 "71% were impressed by the valet service."
      7.0 "Lovely bar service, according to 70%."
    • 6.8 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 6.7 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      5.5 "55% thought the cleanliness of the hotel was average."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Pool is mediocre."
    • 6.1 "Vibe was decent."
      6.0 "60% considered the lobby entrance to be so-so."
    • 6.1 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
    • 4.4 "Wellness & sports facilities were not very nice."
      4.0 "60% didn't like the fitness area."
    • 3.5 "Value below average."
      1.8 "The price was too high for 82%."
      3.8 "62% said the breakfast was too expensive."
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    Overall rating

    8.6 Excellent
    based on 1,048 reviews
    • 8.3 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.7 "77% were happy with the room service."
    • 6.8 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 6.7 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 6.5 "Breakfast is mediocre."
    • 5.9 "Food is average."
      5.1 "Only 51% were satisfied with the menu."
    • 5.9 "Internet is average."
      6.3 "63% thought it was adequately priced."
      5.2 "52% thought the wifi quality was ok."
    • 5.3 "Average amenities."
      5.2 "52% thought the building was acceptable."
      6.1 "61% considered the lobby entrance to be so-so."
    • 3.4 "Value below average."
      1.7 "The price was too high for 83%."
      3.8 "62% said the breakfast was too expensive."
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    Overall rating

    8.2 Excellent
    based on 684 reviews
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.8 "78% said the concierge service was amazing."
      7.4 "Housekeeping was great, according to 74%."
    • 8.0 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
    • 6.8 "Breakfast is mediocre."
    • 6.6 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 5.9 "Vibe was decent."
      6.3 "63% considered the lobby entrance to be so-so."
    • 5.8 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
    • 5.8 "Food is average."
    • 5.7 "Internet is average."
      6.2 "62% thought it was adequately priced."
      5.2 "52% thought the wifi quality was ok."
    • 3.0 "Terrible value."
      3.4 "66% said the breakfast was too expensive."
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    Overall rating

    8.2 Excellent
    based on 213 reviews
    • 8.6 "Location is great."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
    • 5.8 "Average comfort."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.5 "Vibe was decent."
    • 3.6 "Value below average."
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    Overall rating

    8.2 Excellent
    based on 192 reviews
    • 8.4 "Location is great."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 6.3 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.9 "Breakfast is mediocre."
    • 5.8 "Vibe was decent."
    • 5.8 "Food is average."
    • 5.7 "Average comfort."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 3.1 "Terrible value."
      3.2 "68% said the breakfast was too expensive."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Great view"
    data provided by TrustYou

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