Overview

The Touchstone Hotel

480 Geary Street, San Francisco, CA 94102, United States
+1 415 771 1600

S$ 138+

Overall guest ratings

7.3/10 Good
based on 2,425 reviews

Review highlights

  • 8.9
  • 8.9
  • 3.2
  • 2.5

Good to know

  • Friendly service

Nearby

    show all

    AMENITIES

    • Internet
    • Concierge service
    • No smoking
    • Restaurant
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Free Wi-Fi
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 2,425 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      10.0 "Hotel security was great, thought 100%."
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.5 "Internet works."
      7.1 "71% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.6 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 3.2 "Awful rooms."
      1.6 "84% said rooms were small."
      2.5 "75% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.0 "Air conditioning was criticized by 100%."
      1.1 "For 89%, the rooms looked old."
      2.2 "78% had problems with the shower."
      0.9 "91% criticized the small bathroom."
      1.7 "83% found problems with the furniture."
      2.0 "80% thought the tv was sub-standard."
      4.2 "58% said the bathroom was dirty."
      0.5 "95% were disappointed with the minibar."
      2.0 "80% were unhappy with the view."
      0.4 "96% were unsatisfied with the kitchenette."
    • 2.5 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
      0.9 "91% criticized the small bathroom."
    • 2.4 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      1.4 "For 86%, the lobby entrance was sub-standard."
      1.1 "89% criticized the plain hotel."
    View all review categories

    Overall rating

    7.1 Good
    based on 824 reviews
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.4 "City centre within easy reach, said 94%."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 7.8 "Internet works."
    • 6.4 "Average value."
    • 5.3 "Breakfast is mediocre."
    • 3.0 "Awful rooms."
      1.7 "83% said rooms were small."
      2.3 "77% complained about the bathroom."
      0.0 "Air conditioning was criticized by 100%."
      1.3 "For 87%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
      1.0 "90% criticized the small bathroom."
      2.1 "79% had problems with the shower."
      4.2 "58% said the bathroom was dirty."
      0.4 "96% were disappointed with the minibar."
      1.9 "81% thought the tv was sub-standard."
    • 2.3 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      1.9 "81% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
      1.0 "90% criticized the small bathroom."
    • 2.3 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      1.4 "For 86%, the lobby entrance was sub-standard."
      0.7 "93% thought the facilities needed updating."
      0.7 "93% complained about the elevator."
    View all review categories

    Overall rating

    7.2 Good
    based on 315 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 7.9 "Tasty food."
    • 7.5 "Internet works."
    • 6.2 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 2.9 "Awful rooms."
      2.0 "80% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      2.6 "74% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
      0.0 "Air conditioning was criticized by 100%."
    • 2.4 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      2.0 "80% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 2.4 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    • 2.4 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.4 Good
    based on 1,285 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.5 "Internet works."
      7.1 "71% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.1 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 3.4 "Rooms are not good."
      1.6 "84% said rooms were small."
      2.6 "74% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      0.0 "Air conditioning was criticized by 100%."
      0.9 "91% criticized the small bathroom."
      2.0 "80% had problems with the shower."
      1.0 "For 90%, the rooms looked old."
      2.1 "79% thought the tv was sub-standard."
      1.8 "82% found problems with the furniture."
      4.5 "55% said the bathroom was dirty."
      2.1 "79% were unhappy with the view."
      0.4 "96% were disappointed with the minibar."
    • 2.9 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      2.1 "79% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
      0.9 "91% criticized the small bathroom."
    • 2.2 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      1.3 "For 87%, the lobby entrance was sub-standard."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close