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Pacific Inn Santa Cruz

330 Ocean Street, Santa Cruz, CA 95060, United States
+1 831 425 3722

S$ 90+

Overall guest ratings

4.7/10 OK
based on 1,110 reviews

Review highlights

  • 8.5
  • 7.3
  • 3.8
  • 3.3

Nearby

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    About

    At Pacific Inn Santa Cruz, you'll be within a 10-minute drive of Santa Cruz Beach Boardwalk and Mystery Spot. You can get a morning swim in at the indoor pool, and the spa tub makes for a relaxing end to the day. Bonuses like refrigerators and microwaves are offered in all rooms, along with flat-screen TVs and premium bedding.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Hot tub
    • Indoor pool
    • No smoking
    • Air-conditioned
    • Designated smoking area
    • Express check out
    • Free Internet
    • Free parking
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    Reviews

    Guest reviews

    Overall rating

    4.7 OK
    based on 1,110 reviews
    • 8.5 "Very good internet connection."
      7.3 "73% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 7.3 "Good service."
      7.6 "76% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.0 "70% thought the service was very professional."
      8.6 "Management was excellent, said 86%."
    • 6.7 "Location is acceptable."
      6.1 "Parking was ok, according to 61%."
    • 3.8 "Breakfast is below average."
    • 3.3 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      2.5 "75% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
    • 2.6 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      2.5 "Unfriendly atmosphere, according to 75%."
    • 2.6 "Awful rooms."
      2.4 "76% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      0.8 "92% found problems with the furniture."
      2.9 "71% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      1.7 "83% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      1.0 "90% criticized the small bathroom."
      4.7 "53% thought the tv was sub-standard."
      4.0 "Air conditioning was criticized by 60%."
      2.7 "73% were disappointed with the minibar."
    • 2.2 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
      1.0 "Dirty pool, said 90%."
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    Overall rating

    5.0 OK
    based on 610 reviews
    • 8.3 "Very good internet connection."
    • 7.1 "Good service."
      7.8 "78% found the staff to be very friendly."
      8.1 "Management was excellent, said 81%."
    • 7.0 "Good location."
      6.6 "Parking was ok, according to 66%."
    • 4.0 "Breakfast is below average."
    • 3.6 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      2.7 "73% thought it was too noisy."
      4.0 "Air conditioning was criticized by 60%."
    • 3.1 "Awful rooms."
      2.5 "75% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      0.9 "91% found problems with the furniture."
      2.9 "71% said rooms were small."
      1.9 "For 81%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      3.4 "66% were disappointed with the minibar."
      4.0 "Air conditioning was criticized by 60%."
    • 3.0 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    • 2.2 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.5 "85% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
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    Overall rating

    4.4 OK
    based on 321 reviews
    • 7.4 "Good service."
      7.4 "74% found the staff to be very friendly."
    • 6.4 "Location is acceptable."
    • 4.7 "Pool is below average."
      0.8 "Dirty pool, said 92%."
    • 3.7 "Breakfast is below average."
    • 3.0 "Quite uncomfortable."
      3.8 "62% didn't like the uncomfortable beds."
      2.5 "75% said rooms were small."
      2.5 "75% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
    • 2.7 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    • 2.2 "Awful rooms."
      2.6 "74% said rooms were dirty."
      3.8 "62% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      1.3 "87% complained about the bathroom."
      2.5 "75% said rooms were small."
      0.6 "94% found problems with the furniture."
      0.8 "92% criticized the small bathroom."
      1.7 "For 83%, the rooms looked old."
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    Overall rating

    5.8 OK
    based on 177 reviews
    • 7.2 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 6.6 "Location is acceptable."
    • 3.9 "Breakfast is below average."
    • 3.9 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.7 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
    • 2.9 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      1.7 "83% thought it was rather dirty."
    • 2.4 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Recent reviews

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