Overview

Sheraton Sanya Resort
Best Housekeeping Staff

Yalong Bay National Resort District, Sanya 572000, China
+86 898 8855 8855

S$ 178+

Overall guest ratings

9.1/10 Excellent
based on 8,257 reviews

Review highlights

  • 9.5
  • 9.0
  • 5.9
  • 5.5

Good to know

  • Professional service
  • Pleasant hotel grounds
  • Luxurious Hotel

Nearby

    show all

    About

    Sheraton Sanya Resort sets the benchmark as China’s most exotic tropical resort location. The resort commands a prime beachfront location at Yalong Bay, opposite an 18-hole golf course and is approximately 30 minutes drive from Sanya Phoenix International Airport. Our seaside setting is ideal for water sports, from kayaks and jet skis to scuba diving and deep sea fishing. Take a dip in one of our five pools, framed by sea and garden views. Sheraton Fitness keeps you in shape, while Mandara Spa invites you to relax. Reconnect to what’s important in our 511 guest rooms, which include 49 suites and five oceanfront villas. Wake up to views of the ocean, garden, and golf course or linger a little longer with comforting perks like our Sheraton Signature Sleep Experience.

    Less More
    Starwood Hotels

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Playground
    • Pool table
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Childrens programmes
    • Laundry facilities
    • Child pool
    • Express check out
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 8,257 reviews
    • 9.5 "Wonderful beach."
      9.8 "98% appreciated the clean beach."
    • 9.0 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      8.2 "Easily accessible by car, said 82%."
      8.4 "84% liked the proximity to sightseeing."
      7.1 "71% enjoyed the restaurants & bars nearby."
    • 8.6 "Breakfast is good."
      8.0 "80% were happy with the price of the breakfast."
    • 8.3 "Great service."
      8.4 "84% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
      8.4 "Management was excellent, said 84%."
      8.8 "88% said the concierge service was amazing."
      9.8 "98% were happy with the shuttle service."
      10.0 "100% said the recreation staff was great."
    • 6.1 "Average value."
      5.9 "59% thought it was adequately priced."
    • 5.9 "Vibe was decent."
    • 5.5 "Average amenities."
      5.7 "Acceptable kids facilties, thought 57%."
    • 5.3 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
      6.9 "Only 69% thought the pool was clean."
    • 5.3 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      5.3 "Only 53% found the balcony ok."
    • 3.3 "Internet is poor."
      0.9 "91% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 1,733 reviews
    • 9.5 "Wonderful beach."
      9.9 "99% appreciated the clean beach."
    • 9.1 "Excellent breakfast."
    • 8.8 "Location is great."
      9.8 "98% appreciated the closeness to the beach."
      8.1 "Easily accessible by car, said 81%."
      8.4 "84% liked the proximity to sightseeing."
    • 8.4 "Great service."
      8.1 "81% thought the service was very professional."
      8.9 "89% found the staff to be very friendly."
      8.0 "Housekeeping was great, according to 80%."
      8.3 "Management was excellent, said 83%."
    • 5.5 "Average value."
    • 5.5 "Vibe was decent."
    • 5.5 "Rooms are ok."
      5.1 "Only 51% found the balcony ok."
    • 5.3 "Average amenities."
    • 5.1 "Average cleanliness."
      6.2 "62% thought the cleanliness of the hotel was average."
      6.7 "Only 67% thought the pool was clean."
    • 2.9 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.2 Excellent
    based on 5,945 reviews
    • 9.6 "Wonderful beach."
      9.9 "99% appreciated the clean beach."
    • 9.3 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      8.3 "Easily accessible by car, said 83%."
      8.6 "86% liked the proximity to sightseeing."
      7.2 "72% enjoyed the restaurants & bars nearby."
    • 8.5 "Breakfast is good."
      8.1 "81% were happy with the price of the breakfast."
    • 8.3 "Great service."
      8.4 "84% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
      8.2 "Management was excellent, said 82%."
      8.6 "86% said the concierge service was amazing."
    • 6.5 "Average value."
      5.9 "59% thought it was adequately priced."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
      6.8 "Only 68% thought the pool was clean."
    • 5.6 "Average amenities."
      5.8 "Acceptable kids facilties, thought 58%."
    • 5.4 "Vibe was decent."
    • 5.4 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      5.5 "Only 55% found the balcony ok."
    • 3.3 "Internet is poor."
      0.8 "92% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.4 Excellent
    based on 330 reviews
    • 9.6 "Wonderful beach."
    • 8.9 "Location is great."
    • 8.8 "Great service."
      8.6 "86% thought the service was very professional."
    • 8.4 "Breakfast is good."
    • 6.2 "Vibe was decent."
    • 5.8 "Average value."
    • 5.8 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 4.8 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 247 reviews
    • 9.3 "Wonderful beach."
    • 8.8 "Location is great."
    • 8.6 "Breakfast is good."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 5.9 "Average value."
    • 5.9 "Vibe was decent."
    • 5.3 "Average amenities."
    • 5.3 "Rooms are ok."
    • 5.0 "Average cleanliness."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Pleasant hotel grounds"
    "Luxurious Hotel"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close