Easy process to get and return car. The staff were helpful. When I had to exchange car because of a tire issue, it would have been nice for them to deliver the car instead of me going from one Sixt dealer to another.
I was overcharged 89 euros
Easy pickup, and car worked perfectly
Beware of Sixt in general, but particularly the one in Zagreb. While SIXT has reported record profits, you will find out how they are making all that money when you visit a center to pick up the car that you booked online, and are forcefully coerced into buying insurance and protections that you don’t need.
Both pick up and drop off was difficult with this company. My husband was the only driver, but they made us pay for an extra driver since I, his wife, had rented car on-line. The agent wasn’t friendly. Then when we went to drop off the car, no one was at the office, and the phone number listed on the door was wrong. We Finally found someone to leave the key with at the hotel. They told us that the cost for the car was very high. We will never rent with this company again.
Everything was excellent with the pick up in downtown Zebreg. The drop off at the hotel Rixos in Dubrovnik was a little unclear. The Sixt desk was closed at noon, so as instructed on the app, left the keys and paperwork with the front desk at the hotel. Not sure how or when my deposit will be refunded.
