10.0 Excellent26 Jul 2019
Staff was very friendly, easy to get in and out and on to our vacation!
7.6 Good15 Jun 2019
more time for staff t explain how to use the car, since the car had only a croatian car manual.
3.6 Mediocre18 Nov 2018
So-soCar was goodDrop off was lengthy at Zagreb, due inadequate staffing. Also, the price was higher than expected. There were several fees that were not disclosed at time of booking.
7.2 Good27 Jul 2018
The desk girl tryed to get extra moneyThe car was exalent...the service was very good in and outI payed a head full payment i also made full and comprihensive insurance When i recieved the car the lady represent sixst told me i do not have insurance ...
8.8 Excellent11 Jun 2018
Need More SignsAside from the lack of signage, drop off was fine.Rental car returns are more or less across from the main terminal, however, when approaching the airport from the main highway, there is a lack of signage indicating the location (I think there is one sign hidden). We saw a few people in rental cars circling the airport to find the location.
5.2 Okay22 Sep 2017
Hidden charges! Very bad pick up situation at Zagreb airport!Picked up in Zagreb airport, people were all very friendly and helpful. The car we got was clean and new.After spending a long time checking-in at Zagreb airport, it took almost an hour to bring our car. It is a terrible pick-up area at the airport with nowhere sheltered to wait so we stood in the rain waiting for our car. Upon return 2 weeks later we were told there were additional charges because we left Croatia and entered Slovenia. We were not told about these charges before and they amounted to over 10 Euro per day of our rental (our price went from 250 Euro to 350 Euro). They also added on a charge for fuel -they force you into being part of their "get it full, bring it back empty" program but then charged 50 Euro fuel-up which is much more expensive than if we had done it ourselves. We were not told of this charge until returning the car, despite my questions during pick-up.
6.8 Good27 Aug 2017
Rental prices not as purchasedEveryone was friendly and provided good service. We received a clean, relatively new vehicle, which drove well.We rented the vehicle and prepaid through Kayak. However, there were several hidden fees and taxes -- so ultimately, the car rental ended up being almost DOUBLE what we paid online in advance. If we had know of this, we may have rented the vehicle from another location, but we were locked into renting from Sixt since we had prepaid.
7.6 Good22 Jul 2017
Good valueThe door handle fell off our car when we got into Zagreb, and we had to drive back out to the airport to get another car.
6.8 Good18 Jul 2017
Week-Long RentalThe car was new, comfortable and easy to drive.The rental car area is small and it is hard to find the Sixt area and their staff to pick the car up. On returning the car, there was no room to park and no one there to check the car in. Meant walking to and from the terminal twice to hand the car back. Taking the car to Slovenia resulted in a much higher cost than advertised.
5.6 Okay27 Jun 2017
Rental part was very good, car, personal, pick-up and drop-off all AAA.They are not accepting purchased insurance from Allianz (purchased trough Kayak), renal cost per day $ 16.00 day and asking for $35.00 per day insurance or $3,000.00 credit card deposit. They are Insurance not Rent-a-car company. Not for US citizens.