Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
4.4
Pros: The car was comfortable and fairly new.
Cons: The desk agent at check-in was rude and did not tell us about additional (and exorbitant) fees. It was an extra $80 to have a second driver. It was an extra $60 for a childs booster seat. She didn’t tell us about these extra fees until the very end after she handed us the keys. Unsatisfied customer.
review from
-
10.0
Pros: yes, drop off was very easy
Cons: N/A
review from
-
9.2
Pros: Pick up was super easy. Did everything at a kiosk and then Walked out to pick a car.
Cons: I do wish they had carts available at drop off so you don’t have to shlep all your stuff across the parking lot, down the elevator and out to the shuttle bus. I was alone with two kids and it was a bit tricky.
review from
-
10.0
Pros: Very good to deal with especially since our car broke down and they arranged another to be delivered to our hotel
review from
-
10.0
Pros: The staff was very friendly
Cons: The website description could be clearer. We ended up needed to upgrade to get our desired vehicle (we thought we had ordered a Suburban not just a larger SUV)
review from
-
10.0
Pros: Friendly staff, easy pick up, & very clean car. Pick up location is just steps away from the Haymarket T stop.
review from
-
4.8
Pros: The price was very cheap. So that was good.
Cons: Better instructions on how to pick up and drop off the vehicle.
review from
-
8.8
Cons: Info re: using the toll-pass for all of MA's roads.
review from
-
10.0
Pros: Friendly, helpful staff. Great customer service.
Cons: Nothing
review from
-
9.6
Pros: Quick to check in at front desk, friendly staff who did not try to sell me more offers.
Cons: Price? Staff and cleanliness was great.
review from
-
9.2
Pros: Nice car
Cons: It was all perfect
review from
-
10.0
Cons: Not a thing.
review from
-
10.0
Pros: yes, drop off was very easy
Cons: N/A
review from
-
9.2
Pros: Pick up was super easy. Did everything at a kiosk and then Walked out to pick a car.
Cons: I do wish they had carts available at drop off so you don’t have to shlep all your stuff across the parking lot, down the elevator and out to the shuttle bus. I was alone with two kids and it was a bit tricky.
review from
-
10.0
Pros: Very good to deal with especially since our car broke down and they arranged another to be delivered to our hotel
review from
-
10.0
Pros: The staff was very friendly
Cons: The website description could be clearer. We ended up needed to upgrade to get our desired vehicle (we thought we had ordered a Suburban not just a larger SUV)
review from
-
10.0
Pros: Friendly staff, easy pick up, & very clean car. Pick up location is just steps away from the Haymarket T stop.
review from
-
8.8
Cons: Info re: using the toll-pass for all of MA's roads.
review from
-
10.0
Pros: Friendly, helpful staff. Great customer service.
Cons: Nothing
review from
-
9.6
Pros: Quick to check in at front desk, friendly staff who did not try to sell me more offers.
Cons: Price? Staff and cleanliness was great.
review from
-
9.2
Pros: Nice car
Cons: It was all perfect
review from
-
10.0
Cons: Not a thing.
review from
-
4.4
Pros: The car was comfortable and fairly new.
Cons: The desk agent at check-in was rude and did not tell us about additional (and exorbitant) fees. It was an extra $80 to have a second driver. It was an extra $60 for a childs booster seat. She didn’t tell us about these extra fees until the very end after she handed us the keys. Unsatisfied customer.
review from
-
4.8
Pros: The price was very cheap. So that was good.
Cons: Better instructions on how to pick up and drop off the vehicle.
review from
