Chicago hotels near Broadway Playhouse

Cons: Everything about this hotel seems to be designed to separate Cubs fans from their money. The hotel part of this building really feels like an afterthought. Even though it’s been open less than a year, our junior suite was beat up. The door handle to the bathroom was falling off, the wand for the drapes was on the floor, and the TV worked intermittently. High parking prices in Chicago hotels are normal, but $53/night with no in-out is crazy. Also no refrigerator or coffee maker in the room, I suspect they’re trying to drive you to the bakery on the first floor.

Cons: Rather pricey, but the view is so fun!

Cons: There should be a parking facility for the guest. I was paying almost the same amount for the parking what is was paying for my room.

Cons: Room was small and oddly shaped. Could not get wait staff to take our order in the restaurant which was fine since menu didn't look appetizing anyway.

Cons: Staff were horrendously unhelpful on more than one occasion

Cons: The fact that this upgrade was right against an elevator on the 11th floor (1101). Throughout the stay, you could hear the elevator go up and down, the guest talking loud coming out and going into their hallways. But importantly for a Photographer, that giant TRUMP sign taking away from my cityscape photos. My suggestion would be to place any upgrades away from the main hall where the elevator is and to ask the guest questions such as, “Is this your anniversary or honeymoon “.

Cons: We checked in early and dropped off our bags, no problem. Then we got the notification that our room and digital key was ready, so we made our way back. When we tried to get our bags, no one was there to talk to so we had to go to the front desk and they were going to send them up. We went upstairs with our digital key ready and it didn't work. We had to go back to the front desk, only to have the staff not believe us that it didn't work. They gave us a regular key and we went back upstairs. I had wanted to freshen up but the bags had not arrived. We waited about half an hour but ended up going back to the front desk to remind them to send the bags up. After that, the stay was fine until I was over charged for the room and had to call the hotel to get the correct charges.

Cons: Probably being a little picky here, but I couldn’t get the Netflix to work on my TV in the room. Totally reaching here....this place is great.

Cons: I have the Hilton app and credit card. I was allowed to pick my room, so I did on the app. I did not get the room I selected. I arrived early. Was told my room was not ready. By 4 p (check-in time) it was not ready; not ready by 4:45p (yet I saw several checking in at 4p). I had to leave for dinner and opera (couldn't change into the intended clothes because of the room not ready). Shower head doesn't allow for focused stream; took a while to rinse thick hair.

Cons: Bar, location and staff

Cons: Room faced Michigan Ave and was very noisy (sirens, etc.) A white noise machine would have been helpful.

Cons: We tried to eat at the hotel restaurant to avoid going out in a storm. The restaurant is more of a bar setting and the menu is not family friendly. Needless to say we braved the storm, got soaked! Great memory! Lots of good places to eat around the hotel.

Cons: Soundproofing could be better, for something so new, too many items weren't working.

Cons: We went to this hotel so we could have access to the rooftop lounge. They made it very hard for everyone by saying that it’s Booked all year but if you come and wait in a ridiculous line for a few hours you will get in. Are you booked or not? Another thing was the shower water that took very long to get hot.

Cons: The elevator service was terrible. We would often wait over 20 minutes to catch the elevator during the day, and the stairs were not practical when you're staying in the 28th floor.

Cons: Smallest room I've ever seen. Valet parking outrageously expensive.

Cons: Not much i didnt like. Nice view of the Chicago river but would be better if window was cleaner.

Cons: I had issues about several things that may not matter to some people but it bothered me. I asked twice for a sleeping mask and the first night they're were out said they'll get some in the next day. On the next day I asked again and they already have them out.?.? I feel they should have notated I requested one the first day and then have it ready the next. The bed linens leave something to be desired. They use a flat sheet for the bottom sheet which kept coming undone. The comforter wasn't big enough for the bed. It continuously kept falling off so in the middle of the night I had to get up and cover my wife back up. The room was for the most part clean. However I drop something and when I looked under the bed I saw individual skittles covered in dust :-/. And the restaurant... We tried to eat and drink there but the service was terrible. Took 20 mins to get menus and a water. I guess they're understaffed? But we left before ordering anything due to the service. The overal stay wasn't terrible. I would stay there again but I would never pay full price for it.

Cons: The room was tiny - literally the same size as many of the hotel rooms we stayed in in Japan. The toiletries and furnishings were the bare minimum - don't forget to bring the bar of soap to the shower if you want to use it there instead of at the sink! Finally, the elevator situation is terrible. Multiple times, we had to wait well over 10 minutes for an elevator to get to our room. Be sure to budget in extra time if you're on a schedule!

Cons: They have no lot, no arrangement with a local lot, and only one valet on staff as best I could tell. This guy would disappear for up to 20-30 min, or flat out say it will be 20+ min before I can get your car. All that, for $55 per trip. Don't drive, or plan to find a distant garage if you want to pay less than $50-70 per night parking. Atop the valet-delay, they only had one elevator servicing floors 11-30s, and every trip up or down took at least 10 min of waiting (don't leave anything behind!) and every trip in the elevator was packed body to body.

Cons: My king bed was actually a king box spring with two twin mattresses. Who does that? The seam is right in the middle of your back.

Cons: It was difficult to locate and find initally when we were driving and trying to checkin.

Cons: Have to wait along time for elevator, then it broke down along with the coffee machine.

Cons: Needs a good cleaning and update, grungy.

Cons: Carpet was a little off putting

Cons: The TV did not work.

Cons: No pool. Breakfast was not included and breakfast buffet was 14.99 per person.

Cons: We booked a Tower City View King Suite, but it was not available when we checked in so we were downgraded to a Tower Queen Suite. 1 of 2 elevators was out of service for 2 days! (which makes it quite a chore to get to the room on the 28th floor) Forgot something? Too bad, because I'm not waiting 10 minutes to wait for an elevator going up and 10 minutes for an elevator going down. Room was unbearable stuffy and slightly noisy. I usually sleep like a baby, but I tossed and turned every night for 4 nights.

Cons: The revolving door is a little heavy.

Cons: $58 valet only parking. There really was no other option besdes street parking, which was non-existant. Typically there is a cheaper or free self-parking option, but not here. This was not clearly advertised prior to us booking the hotel. In fact it lists "parking" as an ammenity, so I at least assumed that we could self park the car, which was not the case. It increased the price of our stay by more than 50% of the actual room cost. We were VERY disappointed in this. Tried working with the hotel and Kayak to resolve this issue, which only wasted my time and increased my frustration. When I tried to cancel my reservation, we were notified that there are no refunds, so we had no choice but to pay $58 for parking and stay there. Also wish there was a pool or hot tub.

Cons: No restaurant

Cons: I went up to check out the rooftop bar at 8:30 p.m. on Friday night and the door was locked, I was waved away by an employee who did not offer anything else, like if and when the bar would be opening...

Cons: my latte from the espresso bar was WAY TOO HOT, burnt my tongue!

Cons: I had no problems with this hotel at all, I enjoyed my stay all around.

Cons: The hotel needs some updates. The only thing that made it 'Hip and trendy" was the decor. We could see the light from the hallway shining through into our room because the gaps between the walls and the door was ridiculous. It was a built in night light. No information about the hotel was in the room either. Didn't know who to call or where to get anything. Glad we didn't pay more than what we did. And by the way, the tacky, shiny, red wall paper in the bathroom was terrible. =]

Cons: A couple things - (1) don't stay here if you want a good nights sleep. You can hear literally everything outside your door and hear every door on your floor slam shut. (2) you will be charged a $6.95 hotel service charge at the end of your stay. Apparently this is to cover the costs of "free" wi-fi and the fitness center plus a donation to a local hospital. Ridiculous. All in all, very average hotel and I probably wouldn't stay here again.

Cons: This hotel is in serious need of remodeling! There is signage (28th floor near the elevator) with blended jagged edges. The filers in the room need to be cleaned. The bathtubs have caulking with gaping holes everywhere and the carpet needs cleaning. There are layers of cobwebs all over the windows and in the business area of the room.

Cons: Rooms seem old inspite of attempts to renovate, esp bathroom, and quality of room not that great for $, bed was pretty hard, didn't know about super expensive parking rate until we got to hotel

Cons: Check-in. Rude-ish staff. Rooms need maintenance.

Cons: I didn't like that I had to leave the amazingly comfy bed and get back on the road after only one day in Chicago.

Cons: My only complaint is that there were a lot of issues with the elevators being broken the last couple days. Usually at least one was functional, but with a lot of traffic flowing up to the rooftop bar that wasn't quite enough, and it's not fun taking the stairs to the higher floors!

Cons: The room was not at all what we expected from the description when we booked it. It also had a broken out closet door in need of repair.

Cons: Bathroom was small, elevator was slow, WiFi was poor

Cons: Nothing. It was all perfect.

Cons: Nothing

Cons: Amenities are average

Cons: Hotel wasn't nearly as nice as other embassy suites I have stayed at.

Cons: Ambulances and police cars racing by all night kept us awake. Bed was like a rock and pillows were not great!

Cons: No complaints

Cons: Room service was slow, rooms not super clean and could definitely do without the lobby dance music during the day when kids were napping

Cons: Walls maybe thin in some rooms. The furniture is starting to get dated but it's still fine.

Cons: Parking was difficult to find and cost $37.00 per day. The evening reception drinks were great but the food was not. Room was great. Staff were very helpful. Overall, very pleased with the stay.

Cons: No valet even though website says there is. Tried calling hours ahead of time to see if we can check-in early but the wait time on hold to speak to anyone was an hour.

Cons: Too crowded the breakfast area. Poor options for restaurant

Cons: The price on the all inclusive Disney kids on Demand TV package I order did not reflect what was charged to my bill. It was only a difference of $2.99 and ultimately not a big deal, but still, I feel as though you should be paying what you are quoted. Also, being that it was a holiday weekend, it would have been nice if breakfast was open until 10 as it is on the weekends, but I get the weekend vs. weekend schedule. The lines were a bit long by the end of breakfast and early breakfast is always hard to do with my kids. But again, not a huge deal in the whole scheme of things. We will definitely be back.

Cons: Location.