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One location in Darlinghurst
One location in Darlinghurst
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3.6 Poor
Nov 2018
Cons:
At pick up our voucher stated the wrong address so we lost half an hour with the taxi to find the wright one At drop off at the location near the airport the location was closed and no shuttle bus before 7:30 we were said by a neighborg Our plane was at 8:00h so we had to leave the car and pay a taxi3.6 Poor
Jul 2018
Pros:
The paperwork etc was handled pretty efficientlyCons:
1. Pick up location was changed but address wasn't communicated to us. Reminder mail from kayak received a day before with the same old address. 2. We arrived to find the 151 William Street, Sydney location locked and one small notice stuck to it informing us that the office had relocated. 3. Tried calling their telephone numbers frantically but got no reply. 4. Went to the relocated office address and found no signs etc so could not locate the office again.. Getting very desperate by now and felt I had been scammed! 5. Luckily saw a Sixt employee on the street in a yellow jacket... Approached him and told our issues. His response was we were not the first to have such issues and definitely not the last... Office had relocated over the weekend in what appears to be with very little planning. 6. He graciously left what he was doing to take us to the relocated office. Overall a very pathetic experience booking via Kayak and priceline!6.4 Okay
Apr 2017
Pros:
Car was OK, price was good. we were the only ones in the branch so the process was relatively fastCons:
the location of the return is not the branch location and its almost impossible to find, took us 40 min to try and get there with all available navigation software with no luck, at the end, i just drove to the branch and wanted to leave it there and then they explained us how to get to the return place. When you take the car they check every scratch which is not a good sign, once they took the car out from the branch, we found more than handful scratches/dents in the car that were "invisible" due to the lights in the branch. When we finally returned it, it took them 15 min to go over the car to validate we did not add any new scratches/dents, good for us we noticed all before we left.8.0 Very Good
Mar 2017
Pros:
We hired two different cars in a month period with Sixt (in two different cities) and this is for the second hire. Staff were friendly and did a thorough review of the car before we took it awayCons:
Compared to the first car we hired, it wasn't a very economical car in terms of petrol - it burned through fuel incredibly quickly, and wasn't very efficient in changing gears (an automatic) which didn't help matters. Considering the other car we used was smaller, it was a lot more efficient, so I wonder whether it needed a service. We were also told to call the team when we dropped off the car so they could inspect it, but the phone was constantly engaged, so we had to walk to the other office to get someone. No one was on the phone, and it was really quiet, so not sure why the number didn't work. Luckily, it didn't cause an issue.One location in Darlinghurst
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4.0 Mediocre
Jul 2017
Cons:
After my extra effort to email and chat with your customer service and was assured that I would get the car I booked, I still received something not suitable and different to what I booked. My subsequent complaint fell on deaf ears as well.2.0 Poor
Feb 2022
2.0 Poor
Nov 2021
4 locations in Darlinghurst
One location in Darlinghurst
One location in Darlinghurst
One location in Darlinghurst
One location in Darlinghurst