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Located in Houston (The Galleria), The Post Oak Hotel at Uptown Houston is within a 10-minute drive of Memorial Park and Lakewood Church. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 9.3 Excellent
Based on 1,279 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.0
Pros: Wonderful staff and facilities
Details
Reviews
Overall 9.3 Excellent
Based on 1,279 reviews
Vibe
9.8
Food
9.5
Pool
9.4
Location
9.4
Wellness
9.3
Amenities
9.3
Comfort
9.1
Service
8.6
Room
8.3
Bar
8.1
Breakfast
6.0
Service
8.8
Room
7.9
Service
8.7
9.0 Excellent
Pros: Wonderful staff and facilities
Cons: Nothing
Located in Houston (The Galleria), The Post Oak Hotel at Uptown Houston is within a 10-minute drive of Memorial Park and Lakewood Church. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
We are looking forward to welcoming you to the Palace of the Grand Duke. With your comfort in mind, all our guest rooms are luxurious and exquisitely appointed. All suites offer spacious living, dining and a separate sleeping area as well as fully operable windows. When making your room selections, you may wish to consider the majestic views of the pool and gardens or the vibrant Uptown / City view. As always High Speed Internet is provided throughout the hotel with our compliments. Prepare for your expectations to be exceeded.
Overall 9.0 Excellent
Based on 688 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: I enjoyee the visit very much. Look and comfort of the room was unique. Great room. Staff was friendly. I will stay again.
Excellent
9.6
Pros: We enjoyed our stay the first time that we came back. The second time was even better - we highly recommend the suite! This hotel is so warm and inviting. We have been traveling across America for several weeks and I had the best sleep in a long time here at the Granduca. We feel very safe and the rooms are very clean, serene and quiet. These factors mean a LOT to us, so we are very thankful for being able to stay here again. Special mention to the team who put on the morning coffee and beautiful red apples
Excellent
10.0
Pros: Attentive staff, room design and function, general ambiance,location
Excellent
10.0
Pros: The staff was nice and they really went the extra mile for my friend's 50th birthday! :)
Excellent
10.0
Pros: The cleanliness and service are impeccable!-)
Excellent
10.0
Pros: Service, location, decor, room size, cleanliness
Excellent
10.0
Pros: Fabulous European style (but with large tools) hotel in the Galleria area
Excellent
10.0
Pros: The staff was fantastic.
Excellent
10.0
Pros: Spacious and well decorated rooms. Great location!
Okay
5.0
Pros: Location and customer service
Excellent
10.0
Pros: This is a charming boutique hotel in a great location. It is very easy to get in and out of because it’s not located on a major street. Great shops and restaurants walking distance away. Amazing and friendly staff!
Excellent
10.0
Pros: Everyone was helpful and friendly. Room was spacious and comfortable. Kitchenette had almost everything you could need.
Details
Reviews
Overall 9.0 Excellent
Based on 688 reviews
Pool
10.0
Vibe
9.2
Wellness
9.1
Bar
9.1
Location
9.0
Amenities
8.8
Service
8.5
Room
8.4
Comfort
8.3
Breakfast
7.6
Food
7.4
Location
9.1
Service
8.6
Room
8.0
Service
8.4
Comfort
8.4
Room
8.3
Service
8.7
10.0 Excellent
Pros: I enjoyee the visit very much. Look and comfort of the room was unique. Great room. Staff was friendly. I will stay again.
Cons: The food was extremely subpar. Absolutely flavorless. Shocking how bad it was. My wife ate 3 pieces of a 40 dollar steak. We both had the prime rib eye.
9.6 Excellent
Pros: We enjoyed our stay the first time that we came back. The second time was even better - we highly recommend the suite! This hotel is so warm and inviting. We have been traveling across America for several weeks and I had the best sleep in a long time here at the Granduca. We feel very safe and the rooms are very clean, serene and quiet. These factors mean a LOT to us, so we are very thankful for being able to stay here again. Special mention to the team who put on the morning coffee and beautiful red apples
Cons:
10.0 Excellent
Pros: Attentive staff, room design and function, general ambiance,location
Cons: Pool was very nice, but having it a little more private or secluded would be better
10.0 Excellent
Pros: The staff was nice and they really went the extra mile for my friend's 50th birthday! :)
Cons: No
10.0 Excellent
Pros: The cleanliness and service are impeccable!-)
Cons: Wish I had more time to spend there.
10.0 Excellent
Pros: Service, location, decor, room size, cleanliness
Cons: No
10.0 Excellent
Pros: Fabulous European style (but with large tools) hotel in the Galleria area
Cons:
10.0 Excellent
Pros: The staff was fantastic.
Cons: I thought the parking was expensive considering the location.
10.0 Excellent
Pros: Spacious and well decorated rooms. Great location!
Cons: Nothing we didn't like!
5.0 Okay
Pros: Location and customer service
Cons: Food was just mediocre. Room design was not my style and felt inexpensive.
10.0 Excellent
Pros: This is a charming boutique hotel in a great location. It is very easy to get in and out of because it’s not located on a major street. Great shops and restaurants walking distance away. Amazing and friendly staff!
Cons:
10.0 Excellent
Pros: Everyone was helpful and friendly. Room was spacious and comfortable. Kitchenette had almost everything you could need.
Cons: Only a minibar in the room. No place to put the drinks we brought with us.
We are looking forward to welcoming you to the Palace of the Grand Duke. With your comfort in mind, all our guest rooms are luxurious and exquisitely appointed. All suites offer spacious living, dining and a separate sleeping area as well as fully operable windows. When making your room selections, you may wish to consider the majestic views of the pool and gardens or the vibrant Uptown / City view. As always High Speed Internet is provided throughout the hotel with our compliments. Prepare for your expectations to be exceeded.
Authentic and Inspiring, JW Marriott Houston by The Galleria is dedicated to providing guests with an enriching experience. Our Uptown hotel is situated across the street from The Galleria, the city's premier mall; additional area attractions, including the Houston Zoo and Downtown Aquarium, are within reach. Step inside your redesigned room or suite, which features modern furnishings, luxury bedding, a well-lit workspace and city views. Our dining destinations showcase our culinary expertise, including JW Market, offering a thoughtfully crafted coffee experience, and Stray Horse, which serves classic dishes with modern sensibility and regional flavor for breakfast, lunch and dinner. Maintain your workout routine in our fitness center or enjoy a swim in our rooftop pool. Our event spaces combine for 40,000 square feet of space, offering an unforgettable setting for events. Throughout your Houston stay, you'll be treated to the seamless service that has earned our hotel a TripAdvisor Certificate of Excellence.
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Overall 8.9 Excellent
Based on 1,177 reviews
All reviews
- All reviews
- Families
- Solo
Excellent
10.0
Pros: Location and staff
Excellent
10.0
Pros: Location
Excellent
8.0
Pros: Beds were lovely and room was clean. Kids loved the pool
Excellent
10.0
Pros: The room was perfect and the staff were very friendly and accommodating.
Good
7.0
Pros: Near Galleria.
Good
7.0
Good
7.4
Pros: Room super comfy
Okay
5.0
Pros: The hotel's location
Excellent
10.0
Pros: The room was spacious. The hotel was very well maintained. Location can not be beat - it is so close to Galleria. Amenities in the room are really good for the most part. Highly recommend this hotel.
Excellent
10.0
Pros: Everything, very nice
Excellent
10.0
Pros: Great Staff! Room was very nice and clean. Great location!
Excellent
10.0
Pros: This is a beautiful hotel with well lit hallways and what seem to be brand new rooms. The shower was my favorite. Someone finally figured out to put the shower water/temperature control near the door while keeping the shower head at the back of the stall.
Details
Reviews
Overall 8.9 Excellent
Based on 1,177 reviews
Wellness
10.0
Cleanliness
9.2
Location
9.1
Room
8.8
Service
8.5
Food
8.4
Breakfast
7.2
WiFi
5.2
Value
4.9
Location
9.1
Room
8.3
Service
7.9
Comfort
7.0
Location
9.1
Room
8.6
Service
8.3
Vibe
7.9
10.0 Excellent
Pros: Location and staff
Cons: Parking is really tight.
10.0 Excellent
Pros: Location
Cons:
8.0 Excellent
Pros: Beds were lovely and room was clean. Kids loved the pool
Cons:
10.0 Excellent
Pros: The room was perfect and the staff were very friendly and accommodating.
Cons: No
7.0 Good
Pros: Near Galleria.
Cons: Galleria over rated. 44 bucks to park.
7.0 Good
Pros:
Cons: Stayed at the same JW several times and been very satisfied. However, on this trip, the heater in the room that we stayed in was very loud and could not be used. Additionally, the sheets had holes in them. Everything else was on par with the star ratin
7.4 Good
Pros: Room super comfy
Cons: Room Air conditioner could be better.
Hotel lobby was remodeling and i didn't know until i got there.
5.0 Okay
Pros: The hotel's location
Cons: Not having separate doors for the closet and the bathroom.
10.0 Excellent
Pros: The room was spacious. The hotel was very well maintained. Location can not be beat - it is so close to Galleria. Amenities in the room are really good for the most part. Highly recommend this hotel.
Cons: Missing to go coffee cups, other plastic cups
10.0 Excellent
Pros: Everything, very nice
Cons: No
10.0 Excellent
Pros: Great Staff! Room was very nice and clean. Great location!
Cons:
10.0 Excellent
Pros: This is a beautiful hotel with well lit hallways and what seem to be brand new rooms. The shower was my favorite. Someone finally figured out to put the shower water/temperature control near the door while keeping the shower head at the back of the stall.
Cons: $25+ per night for parking, especially in the super empty self park garage seems a little silly but that is common practice in this industry so I suppose I don't have too much to complain about.
Authentic and Inspiring, JW Marriott Houston by The Galleria is dedicated to providing guests with an enriching experience. Our Uptown hotel is situated across the street from The Galleria, the city's premier mall; additional area attractions, including the Houston Zoo and Downtown Aquarium, are within reach. Step inside your redesigned room or suite, which features modern furnishings, luxury bedding, a well-lit workspace and city views. Our dining destinations showcase our culinary expertise, including JW Market, offering a thoughtfully crafted coffee experience, and Stray Horse, which serves classic dishes with modern sensibility and regional flavor for breakfast, lunch and dinner. Maintain your workout routine in our fitness center or enjoy a swim in our rooftop pool. Our event spaces combine for 40,000 square feet of space, offering an unforgettable setting for events. Throughout your Houston stay, you'll be treated to the seamless service that has earned our hotel a TripAdvisor Certificate of Excellence.
Experience a modern urban oasis in the heart of Uptown at The Westin Galleria Houston. Our AAA Four-Diamond, newly renovated hotel offers a direct connection to The Galleria, the number one tourist attraction in Houston, and one of the top four national shopping and entertainment destinations. Relax in our transformed oversized rooms and suites, featuring Westin Heavenly® Beds, flat-screen TVs, skyline views and deluxe amenities. Join us for all-day dining at the Daily Grill restaurant, specializing in American and local cuisine. Unwind with craft cocktails at our stylish lobby bar. Elsewhere in our Houston, Texas, hotel, find our recently updated event space, along with expert catering and planning services. Take a dip in our rooftop pool and soak in the Houston views. Maintain your routine in our new 24-hour WestinWORKOUT® Fitness Studio. Explore attractions in the Galleria area, including NRG Stadium and Rice University. A rewarding hotel experience awaits you at The Westin Galleria Houston in Texas.
Overall 8.8 Excellent
Based on 1,715 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Front desk staff, size of room, bathroom shower
Excellent
9.0
Pros: We stay here every 3 weeks for a trip to MD Anderson. We love it because the room is comfortable and quite which is important as the following day we see the Dr. and need to be well rested.
Excellent
8.0
Pros: The lady at the reception was super friendly, its connected to the mall so location wise its good
Excellent
9.0
Pros: The bed was extremely comfortable.
Excellent
9.0
Pros: It’s clean and I always love Westin beds. Self park free!!!!
Excellent
8.8
Excellent
10.0
Pros: Inside the galleria
Excellent
8.8
Pros: great location and easy parking
Excellent
9.0
Pros: It's in the Galleria.
Excellent
10.0
Pros: The only problem was I made a reservation for a king room and was given a room with 2 beds.
Excellent
8.0
Pros: The location was ideal for Galleria shoppers like us, parking was also free. For the most part, it's up to Westin standard, good bed/bath/service.
Excellent
10.0
Pros: Spacious rooms
Details
Reviews
Overall 8.8 Excellent
Based on 1,715 reviews
Wellness
10.0
Location
9.3
Room
8.0
Comfort
7.7
Service
7.6
Bar
6.3
WiFi
4.7
Breakfast
3.9
Pool
3.8
Location
9.5
Room
7.3
Service
7.3
Vibe
6.1
Value
5.0
Breakfast
3.4
Location
9.0
Comfort
7.8
Room
7.3
Location
9.3
Room
7.4
Service
7.2
10.0 Excellent
Pros: Front desk staff, size of room, bathroom shower
Cons: Using the key in the elevators. Sometimes they didn't scan and only one out of two were working in each elevator making getting to your room a struggle...
9.0 Excellent
Pros: We stay here every 3 weeks for a trip to MD Anderson. We love it because the room is comfortable and quite which is important as the following day we see the Dr. and need to be well rested.
Cons: The last 2 or 3 times staying here we didn't get a robe in the room. the front desk we are supposed to have one. And, since we stay her so frequently, i have come to rely on this in lieu of bringing pj's.
8.0 Excellent
Pros: The lady at the reception was super friendly, its connected to the mall so location wise its good
Cons:
9.0 Excellent
Pros: The bed was extremely comfortable.
Cons: The robes that were supposed to be included were not in the room.
9.0 Excellent
Pros: It’s clean and I always love Westin beds. Self park free!!!!
Cons: Traffic in front is horrible often.
8.8 Excellent
Pros:
Cons: Bathroom amenities not of good quality
10.0 Excellent
Pros: Inside the galleria
Cons: No, everything was perfect
8.8 Excellent
Pros: great location and easy parking
Cons:
9.0 Excellent
Pros: It's in the Galleria.
Cons: Hair dryers have a cold air button. The hair dryer provided has a blue button that is for hot air. I think they bought a lot of defectively-built hair dryers on purpose. They don't have instructions in the room. When I called for a new one, they told me h
10.0 Excellent
Pros: The only problem was I made a reservation for a king room and was given a room with 2 beds.
Cons: The only problem was I made a reservation for a king room and was given a room with 2 beds.
8.0 Excellent
Pros: The location was ideal for Galleria shoppers like us, parking was also free. For the most part, it's up to Westin standard, good bed/bath/service.
Cons: A/C was quite noisy, luckily we didn't need to turn on A/C a lot. The building is probably quite dated.
10.0 Excellent
Pros: Spacious rooms
Cons: No
Experience a modern urban oasis in the heart of Uptown at The Westin Galleria Houston. Our AAA Four-Diamond, newly renovated hotel offers a direct connection to The Galleria, the number one tourist attraction in Houston, and one of the top four national shopping and entertainment destinations. Relax in our transformed oversized rooms and suites, featuring Westin Heavenly® Beds, flat-screen TVs, skyline views and deluxe amenities. Join us for all-day dining at the Daily Grill restaurant, specializing in American and local cuisine. Unwind with craft cocktails at our stylish lobby bar. Elsewhere in our Houston, Texas, hotel, find our recently updated event space, along with expert catering and planning services. Take a dip in our rooftop pool and soak in the Houston views. Maintain your routine in our new 24-hour WestinWORKOUT® Fitness Studio. Explore attractions in the Galleria area, including NRG Stadium and Rice University. A rewarding hotel experience awaits you at The Westin Galleria Houston in Texas.
Situated in Houston’s Uptown district, the Hotel Indigo® Houston at the Galleria hotel rubs shoulders with the area’s world-famous shops and eateries, including the upscale Galleria Mall. Our space features elegant décor and an inspiring atmosphere, with vibrant colors and a distinctive sense of style. Guests are greeted by our friendly team members, while our hotel’s unique artwork and design capture the spirit of our neighborhood. Crossroads Bar & Bistro sources a fresh, seasonal menu and locally inspired cocktails. We even offer event spaces with flexible options to host meetings and presentations for up to 115 people, and our free Wi-Fi access keeps everyone connected.
Overall 8.8 Excellent
Based on 1,593 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10.0
Pros: The room was decorated beautifully and the bathroom was so classy.
Good
7.0
Pros: The breakfast was really good and has a pretty diverse offering. The employees are phenomenal! I couldn't ask for a nicer reception from the front desk or those working the dining room. Location was awesome! Parking spaces are a bit tight but there are plenty of spaces. Felt really safe and didn't have any issues outside of the hotel.
Okay
4.0
Pros: Perfect location, looks great from the outside, other than that, I cannot recommend this hotel. Small room, shabby bathroom. Couldn't sleep. Air conditioning wall unit was noisy and the only setting was either freezing-cold and blowing full blast, or off.
Excellent
9.0
Pros: loved the bed and bedding, gym facility
Excellent
10.0
Pros: Awesome
Excellent
9.0
Pros: Staff is friendly and kind . Bed really comfort I can stay here again
Excellent
10.0
Pros: The staff was great. The room was spotless. Loved the hotel.
Excellent
10.0
Pros: Quick friendly check in and breakfast.
Excellent
10.0
Pros: Friendly staff. Location. Price.
Good
7.0
Pros: Location
Excellent
10.0
Pros: The staff were so polite and friendly. The hotel looked and smelled cleaned. It was modern, the colors and decor were appealing, the location is great, there's ample free parking, the rooms are nice and spacious. I was skeptical, but was surprised.
Good
7.0
Pros: It was literally right next door to the Galleria mall which had everything you can think of and more and the food court had many options.
Details
Reviews
Overall 8.8 Excellent
Based on 1,593 reviews
Location
9.7
Service
9.3
Cleanliness
8.9
Comfort
8.4
Room
8.4
WiFi
7.9
Breakfast
7.0
Service
9.5
Location
9.5
Cleanliness
8.6
Comfort
8.6
Room
8.3
Breakfast
7.4
Location
9.7
Cleanliness
8.8
Service
8.8
Comfort
7.9
Room
7.6
Vibe
7.4
Breakfast
7.1
Food
7.0
Location
9.7
Service
9.1
Cleanliness
9.0
Comfort
8.2
Room
7.6
Location
9.7
Service
9.4
Comfort
8.3
Room
7.9
10.0 Excellent
Pros: The room was decorated beautifully and the bathroom was so classy.
Cons: But they hired a budget painting crew because there were several paint mistakes.
7.0 Good
Pros: The breakfast was really good and has a pretty diverse offering. The employees are phenomenal! I couldn't ask for a nicer reception from the front desk or those working the dining room. Location was awesome! Parking spaces are a bit tight but there are plenty of spaces. Felt really safe and didn't have any issues outside of the hotel.
Cons: The cupboards were peeling and there was mold in the shower. Not a lot of mold, just a few spots. There isn't a microwave. There's a somewhat kitchen but nothing to prepare food.
4.0 Okay
Pros: Perfect location, looks great from the outside, other than that, I cannot recommend this hotel. Small room, shabby bathroom. Couldn't sleep. Air conditioning wall unit was noisy and the only setting was either freezing-cold and blowing full blast, or off.
Cons: They didn't want to give us a room with 2 beds after we prepaid a $12 extra person fee for our 16 year old son. They didn't want to honor the free breakfast that was included in our prepaid booking. Had to push them to honor our reservation. Not Cool.
9.0 Excellent
Pros: loved the bed and bedding, gym facility
Cons: hairdryer didnt work no glasses/cups or cutlery provided in the room, yet there was an ice bucket and tea and coffee
10.0 Excellent
Pros: Awesome
Cons:
9.0 Excellent
Pros: Staff is friendly and kind . Bed really comfort I can stay here again
Cons: Bathroom didn’t very clean
10.0 Excellent
Pros: The staff was great. The room was spotless. Loved the hotel.
Cons:
10.0 Excellent
Pros: Quick friendly check in and breakfast.
Cons: No
10.0 Excellent
Pros: Friendly staff. Location. Price.
Cons: Everything was perfect!
7.0 Good
Pros: Location
Cons: they did not have enough double bed rooms. I wished to extend my stay and was unable to do so for that reason.
10.0 Excellent
Pros: The staff were so polite and friendly. The hotel looked and smelled cleaned. It was modern, the colors and decor were appealing, the location is great, there's ample free parking, the rooms are nice and spacious. I was skeptical, but was surprised.
Cons: I don't have any negative comments.
7.0 Good
Pros: It was literally right next door to the Galleria mall which had everything you can think of and more and the food court had many options.
Cons: The rooms are a little outdated and don't really match the pictures online. The shower was not as cleaned as it could've been and the rooms are really small.
Situated in Houston’s Uptown district, the Hotel Indigo® Houston at the Galleria hotel rubs shoulders with the area’s world-famous shops and eateries, including the upscale Galleria Mall. Our space features elegant décor and an inspiring atmosphere, with vibrant colors and a distinctive sense of style. Guests are greeted by our friendly team members, while our hotel’s unique artwork and design capture the spirit of our neighborhood. Crossroads Bar & Bistro sources a fresh, seasonal menu and locally inspired cocktails. We even offer event spaces with flexible options to host meetings and presentations for up to 115 people, and our free Wi-Fi access keeps everyone connected.
Whether you are traveling for business or leisure, the Royal Sonesta Houston Galleria is pleased to provide all amenities and services necessary for a relaxing and enjoyable stay.
Overall 8.7 Excellent
Based on 4,079 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The staff was so kind!!! They went above and beyond to make us feel comfortable and welcomed!
Excellent
10.0
Pros: Property is designed/upgraded with modern technology. Outlets are sufficient with USB’s. Lighting is thoughtfully designed. Love the light over tub (don’t need to shower in the dungeon anymore lol) and the motion sensored foot lights at the night stands. thermostat is responsive and no loud fan noise. Bed is very comfortable. We have very good night sleep. Location and value are the best. This is the hotel I will return to if I go to Houston again.
Excellent
9.0
Pros: The hotel staff was perfect
Excellent
10.0
Pros: Beautiful lobby, room and amenities
Good
7.0
Pros: It was really nice and worth the stay
Excellent
10.0
Pros: Easily accessed from the interstate. The staff was exceptionally friendly and helpful. Offered us free bottles of water. Facilities were very clean. Parking was easy.
Excellent
10.0
Pros: Charge for parking is to high!
Excellent
8.0
Pros: not overly crowded
Excellent
9.0
Pros: the staff are a real credit to the hotel
Excellent
10.0
Pros: It was a comp breakfast and we enjoyed it very much,
Excellent
10.0
Pros: Everything! Everything was awesome, staff, location, price, rooms, parking, restaurant, coffee shop, room service and bar. It was all honestly exceptional!
Okay
4.0
Pros: Nothing really. Its old and needs to be updated.
Details
Reviews
Overall 8.7 Excellent
Based on 4,079 reviews
Service
8.8
Location
8.2
Room
7.7
Amenities
7.4
Breakfast
7.0
WiFi
6.4
Value
5.3
Pool
3.4
Service
9.3
Location
7.7
Breakfast
6.9
Room
6.7
Comfort
5.9
Value
5.5
Pool
3.6
Service
8.2
Location
7.7
Breakfast
7.2
Room
6.6
Comfort
6.3
Value
5.1
Pool
3.8
Service
8.4
Location
8.3
Breakfast
7.0
Room
6.6
Value
5.0
Service
8.7
Location
8.3
Vibe
8.1
Amenities
7.5
Room
7.1
Cleanliness
7.0
10.0 Excellent
Pros: The staff was so kind!!! They went above and beyond to make us feel comfortable and welcomed!
Cons:
10.0 Excellent
Pros: Property is designed/upgraded with modern technology. Outlets are sufficient with USB’s. Lighting is thoughtfully designed. Love the light over tub (don’t need to shower in the dungeon anymore lol) and the motion sensored foot lights at the night stands. thermostat is responsive and no loud fan noise. Bed is very comfortable. We have very good night sleep. Location and value are the best. This is the hotel I will return to if I go to Houston again.
Cons: None
9.0 Excellent
Pros: The hotel staff was perfect
Cons: The restaurant staff seemed brand new and slow
10.0 Excellent
Pros: Beautiful lobby, room and amenities
Cons: Nothing to mention
7.0 Good
Pros: It was really nice and worth the stay
Cons: I requested some sort of anything that referred to our anniversary. I guess it was overlooked.
10.0 Excellent
Pros: Easily accessed from the interstate. The staff was exceptionally friendly and helpful. Offered us free bottles of water. Facilities were very clean. Parking was easy.
Cons: No issues.Celebrating a friends birthday weekend.
10.0 Excellent
Pros: Charge for parking is to high!
Cons:
8.0 Excellent
Pros: not overly crowded
Cons: overnight parking rate too high
9.0 Excellent
Pros: the staff are a real credit to the hotel
Cons: tv reception was not working for a large part of one evening
10.0 Excellent
Pros: It was a comp breakfast and we enjoyed it very much,
Cons: N/A
10.0 Excellent
Pros: Everything! Everything was awesome, staff, location, price, rooms, parking, restaurant, coffee shop, room service and bar. It was all honestly exceptional!
Cons: There was absolutely nothing not to like about this hotel.
4.0 Okay
Pros: Nothing really. Its old and needs to be updated.
Cons: Old needs to be remodeled. Electrical components falling out of wall sockets.
Whether you are traveling for business or leisure, the Royal Sonesta Houston Galleria is pleased to provide all amenities and services necessary for a relaxing and enjoyable stay.
Uptown and upscale, this 325-room property has it all. Just 350 ft. from Houston's "The Galleria Shopping Center" with over 400 stores and dining options for you to explore when traveling to Houston on business or pleasure. Guest rooms feature a 55" LED flatscreen television, Starbucks Coffee, miniature refrigerator, Bluetooth, HDMI, Audio and USB ready for all your technology needs.
Overall 8.7 Excellent
Based on 2,383 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
9.0
Pros: View and spacious accommodation
Excellent
8.0
Pros: Front desk staff was great.
Excellent
8.3
Pros: Location is great and the staff is very forthcoming
Okay
5.0
Pros: Nice staff; great restaurant
Excellent
10.0
Pros: Everything else was fantastic especially the receptionist checking in and out !!!!
Excellent
10.0
Pros: It was very clean and peaceful
Mediocre
3.0
Pros: Hotel employee at the front desk!
Excellent
10.0
Pros: The staff were very nice n helpful.
Excellent
10.0
Pros: The room felt so modern yet so welcoming! And the bathroom and shower were spa-like.
Excellent
9.0
Pros: Everything was wonderful.
Excellent
10.0
Pros: proximity to Galleria
Excellent
10.0
Pros: location, tv, microwave, shower, iron and ironing board, safe, view, bed was great, wi-fi, many usb connections, very high tech
Details
Reviews
Overall 8.7 Excellent
Based on 2,383 reviews
Wellness
9.2
Vibe
9.1
Amenities
8.4
Location
8.3
Comfort
8.0
Room
8.0
Service
7.8
Bar
6.5
Breakfast
6.5
Cleanliness
6.4
Value
3.7
Location
8.6
Amenities
8.6
Service
8.0
Breakfast
7.0
Cleanliness
6.5
Room
6.4
Value
4.2
Wellness
9.4
Location
8.6
Service
7.8
Room
7.4
Cleanliness
6.4
Location
8.4
Room
8.0
Service
7.9
Food
6.6
Cleanliness
6.6
Value
3.4
Location
8.1
Service
7.7
Room
7.5
9.0 Excellent
Pros: View and spacious accommodation
Cons: Mandatory valet service can be a tad bit inconvenient.
8.0 Excellent
Pros: Front desk staff was great.
Cons: Housekeeping fell below expectations.
8.3 Excellent
Pros: Location is great and the staff is very forthcoming
Cons: Valet parking only. No option for self parking.
5.0 Okay
Pros: Nice staff; great restaurant
Cons: There was no lighting in my room. A large room (nice) but one small bed-side lamp and the entry way ceiling light. I had to use my iphone light to make tea in the evening. Loud pounding early in the morning (Saturday ...???) Not able -- or they were unwilling -- to get a cab. I had to take their town car service for which the price changed (to the same location) depending on who was driving. Then I had to negotiate the price. Really? I could have just walked to the corner for an Uber, but I wanted to support the business.
10.0 Excellent
Pros: Everything else was fantastic especially the receptionist checking in and out !!!!
Cons: Just one lady in the club on the 13th floor seemed to be a bit prejudice ..and the room just a little smaller than I thought.
10.0 Excellent
Pros: It was very clean and peaceful
Cons:
3.0 Mediocre
Pros: Hotel employee at the front desk!
Cons: The couch in the room was stained and gross and the room was TINY. The worst thing though was FORCED valet. $32/night and I HATE other people driving my car. Would not have stayed if I knew that.
10.0 Excellent
Pros: The staff were very nice n helpful.
Cons:
10.0 Excellent
Pros: The room felt so modern yet so welcoming! And the bathroom and shower were spa-like.
Cons: No
9.0 Excellent
Pros: Everything was wonderful.
Cons: The only problem I had was it was cold outside so it was even colder insider and the heat wasn’t working in the room.
10.0 Excellent
Pros: proximity to Galleria
Cons: N/A
10.0 Excellent
Pros: location, tv, microwave, shower, iron and ironing board, safe, view, bed was great, wi-fi, many usb connections, very high tech
Cons: parking $35
Uptown and upscale, this 325-room property has it all. Just 350 ft. from Houston's "The Galleria Shopping Center" with over 400 stores and dining options for you to explore when traveling to Houston on business or pleasure. Guest rooms feature a 55" LED flatscreen television, Starbucks Coffee, miniature refrigerator, Bluetooth, HDMI, Audio and USB ready for all your technology needs.
The best of Houston, Texas is at your fingertips at the newly renovated Westin Oaks Houston at the Galleria, a AAA Four Diamond hotel. Attached to The Galleria — one of the city's most beloved retail destinations — we offer a perfect location from which to explore Uptown and beyond. Spend the day relishing in Uptown's legendary shopping, dining and entertainment, moments from our hotel's front doorstep; once ready to relax, settle into our redesigned hotel rooms and suites, all of which feature a king-sized Westin Heavenly® Bed, a 55-inch smart TV and a revitalizing Westin Heavenly® Bath. Find your balance in our WestinWORKOUT® Fitness Studio or make a splash at our outdoor pool. When hunger strikes here in Texas, White Oak Kitchen + Drinks features nourishing, wholesome cuisine. A unique Uptown business destination, we offer 93,000 square feet of modern event space in concert with our sister hotel, The Westin Galleria Houston. Chart your own Texas adventure at The Westin Oaks Houston at the Galleria.
Overall 8.7 Excellent
Based on 1,337 reviews
All reviews
- All reviews
- Families
Good
7.0
Pros: Location is perfect for shoppers
Excellent
8.0
Pros: Location is good
Excellent
8.0
Pros: I liked the location.
Good
7.0
Pros: Conveniences
Excellent
10.0
Pros: This was our first time staying at this hotel and it was exceptional! Will definitely be back!
Excellent
8.0
Pros: Location. Room size.
Excellent
10.0
Pros: Can't choose one thing. My entire stay was phenomenal!
Good
6.0
Pros: The room was a good size and the shower was great, the view was beautiful.
Excellent
10.0
Pros: excellent really comfortable and location
Excellent
9.0
Pros: Clean rooms, good restaurants, connected to mall
Excellent
8.0
Pros: Great location
Excellent
10.0
Pros: Wow! This hotel was awesome! Staff was nice and accommodating and the location (galleria) was amazing! Traffic was difficult, but in all fairness, we were there during holiday rush. The hotel was actually worth driving through Houston traffic!
Details
Reviews
Overall 8.7 Excellent
Based on 1,337 reviews
Location
8.8
Comfort
8.2
Room
8.2
Food
8.1
Service
7.6
Bar
6.5
Breakfast
5.6
WiFi
4.2
Location
9.0
Comfort
8.4
Room
8.0
Service
7.2
7.0 Good
Pros: Location is perfect for shoppers
Cons: Slow swerve
8.0 Excellent
Pros: Location is good
Cons: Price
8.0 Excellent
Pros: I liked the location.
Cons: The bathroom could have been a bit cleaner. The maid service did not come in between the 2 days we were there.
7.0 Good
Pros: Conveniences
Cons:
10.0 Excellent
Pros: This was our first time staying at this hotel and it was exceptional! Will definitely be back!
Cons:
8.0 Excellent
Pros: Location. Room size.
Cons: Construction. Access to hotel from parking garage.
10.0 Excellent
Pros: Can't choose one thing. My entire stay was phenomenal!
Cons:
6.0 Good
Pros: The room was a good size and the shower was great, the view was beautiful.
Cons: Sheets were stained, and didn't fit the bed well, they didn't have fitted sheets on the bed
10.0 Excellent
Pros: excellent really comfortable and location
Cons:
9.0 Excellent
Pros: Clean rooms, good restaurants, connected to mall
Cons: parking to hotel on Saturday, directions to get to lobby from parking lot, active construction on 3rd floor
8.0 Excellent
Pros: Great location
Cons: Yes there refrigerator did not work and they did not fix it
10.0 Excellent
Pros: Wow! This hotel was awesome! Staff was nice and accommodating and the location (galleria) was amazing! Traffic was difficult, but in all fairness, we were there during holiday rush. The hotel was actually worth driving through Houston traffic!
Cons: Nothing. It was perfect!
The best of Houston, Texas is at your fingertips at the newly renovated Westin Oaks Houston at the Galleria, a AAA Four Diamond hotel. Attached to The Galleria — one of the city's most beloved retail destinations — we offer a perfect location from which to explore Uptown and beyond. Spend the day relishing in Uptown's legendary shopping, dining and entertainment, moments from our hotel's front doorstep; once ready to relax, settle into our redesigned hotel rooms and suites, all of which feature a king-sized Westin Heavenly® Bed, a 55-inch smart TV and a revitalizing Westin Heavenly® Bath. Find your balance in our WestinWORKOUT® Fitness Studio or make a splash at our outdoor pool. When hunger strikes here in Texas, White Oak Kitchen + Drinks features nourishing, wholesome cuisine. A unique Uptown business destination, we offer 93,000 square feet of modern event space in concert with our sister hotel, The Westin Galleria Houston. Chart your own Texas adventure at The Westin Oaks Houston at the Galleria.
Transform how you work and play in the business district of Houston when you stay at Sheraton Suites Houston Near the Galleria. Our hotel in Uptown Houston features all suites providing versatile accommodations to meet your individual needs and all the contemporary amenities you expect. Spend an afternoon walking through the Bayou Bend Gardens or viewing your favorite animals at the Houston Zoo. Upon your return, Sage Restaurant serves Texas-inspired American cuisine, the Wild Plum Lounge offers various drink options, or take a dip in our outdoor pool to cool you off on hot days. Your thoughtfully designed hotel room is a personal environment for completing job-related tasks using our high-speed Wi-Fi, and relaxing however you prefer in the separate living area. Whether you are visiting Houston for professional purposes or a leisurely getaway, Sheraton Suites Houston Near the Galleria is your centrally located hotel where you thrive every day.
Overall 8.6 Excellent
Based on 1,194 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Poor
1.0
Pros: The room was nice if a bit dated oh but wait my sink broke (pipes burst and faucet stuck on) night 1 and despite the "engineers" trying was not fixed and he worked through my in room meal.
Excellent
9.0
Pros: Staff, staff, staff!
Poor
1.0
Pros: It being clean
Excellent
9.0
Pros: Staff was amazing as always! Awesome location. Enjoy the hot tub and workout room. It was Valentines Day and they gave the ladies a carnation. The bathroom area & closet space is perfect for a couple to use.
Good
7.0
Pros: Location and the suite room. Staff was very helpful, friendly and professional.
Excellent
8.3
Pros: Excellent location. The rooms are huge. It is a little old but the beds and pillows are really comfortable.
Excellent
10.0
Pros: All of the above and the bed was nice and fluffy.
Good
7.0
Pros: The front desk attendant was super personable and helpful.
Mediocre
2.0
Pros: helpless staff
Excellent
9.0
Pros: Location and lots of room.
Excellent
10.0
Pros: Suite was cool
Excellent
8.0
Pros: I loved the extra seating area of the room.
Details
Reviews
Overall 8.6 Excellent
Based on 1,194 reviews
Service
8.6
Location
8.1
Comfort
7.9
Room
7.9
Breakfast
6.7
WiFi
5.4
Value
4.7
Location
8.3
Service
8.2
Comfort
7.6
Room
7.4
Service
8.7
Location
7.9
Room
7.4
Cleanliness
7.3
Service
8.8
1.0 Poor
Pros: The room was nice if a bit dated oh but wait my sink broke (pipes burst and faucet stuck on) night 1 and despite the "engineers" trying was not fixed and he worked through my in room meal.
Cons: Hotel employee and rude employees who talk down to guests and when you meet the hotel manager you immediately understand why. Watch out for the $150 per night non-refundable pet cleaning fee.
9.0 Excellent
Pros: Staff, staff, staff!
Cons: Accessing the gym from outdoors. The jacuzzi was not warm. Bathroom floor needs deeper cleaning.
1.0 Poor
Pros: It being clean
Cons: Had a hidden fee of $30 a night fir parking after I already paid for the hotel
9.0 Excellent
Pros: Staff was amazing as always! Awesome location. Enjoy the hot tub and workout room. It was Valentines Day and they gave the ladies a carnation. The bathroom area & closet space is perfect for a couple to use.
Cons: Rusty drain & hair on the floor in the bathroom.
7.0 Good
Pros: Location and the suite room. Staff was very helpful, friendly and professional.
Cons: Many things did not work in the room- table lamps, clock ( did not keep time But alarm went twice in the middle of the night), sink dripped, toilet handle would stick, TV remote. Management did address these issues.
8.3 Excellent
Pros: Excellent location. The rooms are huge. It is a little old but the beds and pillows are really comfortable.
Cons: The shower needed a little refurbishing it was too old. And it would be nice to have free wi fi.
10.0 Excellent
Pros: All of the above and the bed was nice and fluffy.
Cons: Floors carpet in room could have been cleaner
7.0 Good
Pros: The front desk attendant was super personable and helpful.
Cons: The 'coffee station' (if you could call it that) up front in the morning was below average. There clearly wasn't someone attending to it frequently, so it was dirty, missing cup lids and just not appetizing.
2.0 Mediocre
Pros: helpless staff
Cons: Not giving deposit back more than 5 business days!!!
9.0 Excellent
Pros: Location and lots of room.
Cons:
10.0 Excellent
Pros: Suite was cool
Cons: no
8.0 Excellent
Pros: I loved the extra seating area of the room.
Cons: No
Transform how you work and play in the business district of Houston when you stay at Sheraton Suites Houston Near the Galleria. Our hotel in Uptown Houston features all suites providing versatile accommodations to meet your individual needs and all the contemporary amenities you expect. Spend an afternoon walking through the Bayou Bend Gardens or viewing your favorite animals at the Houston Zoo. Upon your return, Sage Restaurant serves Texas-inspired American cuisine, the Wild Plum Lounge offers various drink options, or take a dip in our outdoor pool to cool you off on hot days. Your thoughtfully designed hotel room is a personal environment for completing job-related tasks using our high-speed Wi-Fi, and relaxing however you prefer in the separate living area. Whether you are visiting Houston for professional purposes or a leisurely getaway, Sheraton Suites Houston Near the Galleria is your centrally located hotel where you thrive every day.
Experience the beautiful,newly renovated, Hilton Houston Post Oak by the Galleria hotel boasting spacious new guest rooms, a new fitness center with modern equipment, a sophisticated yet comfortable lobby and inviting restaurants. Located just one block from the prestigious Houston Galleria and in the center of the Uptown Houston business district, our hotel offers a shuttle service for your convenience. Soak up the sun at our outdoor pool area, grab a cocktail at The Brittany Bar or enjoy a tasty meal at The Promenade. We offer everything you need for a great stay in Houston. This Houston hotel is only 30 minutes from both the George Bush Intercontinental (IAH) and Houston Hobby (HOU) airports, and a 15-minute drive from Reliant Park, the downtown Houston business center, Texas Medical Center and the George R. Brown Convention Center. Numerous oil and energy companies and worldwide corporate headquarters are in our backyard including: AIG, Apache, BHP Billiton, ExxonMobil Training Center, General Electric, Marathon Oil Company, Shell, Stewart Title, Suez, United Health Group. Minute Maid Park, Toyota Center, Memorial Park, the Houston Arboretum, the Museum District and Hermann Park. Our award-winning hotel offers 448 guest rooms, including our 3,050 square foot Texas-sized Presidential Suite. All rooms have step-out balconies with impressive views of the Houston, Texas skyline. Our Hilton Houston Post Oak hotel room amenities include coffee makers, hair dryers, iron/ironing boards, two-line telephones, wireless high-speed Internet access, safes and remote control TVs. The hotel also features: Complimentary shuttle service within a 3-mile radius of the hotel; wireless high-speed Internet access in meeting rooms and public areas; full concierge and 24-hour room service; fitness center open 24-hours daily; 24-hour business center; and 30,000 square feet of flexible meeting space including 23 meeting rooms.
Overall 8.5 Excellent
Based on 1,841 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: The property is beautiful. The pool view room was wonderful and the size of the room with separate bathroom areas was really helpful. Hotel location is great. Staff was very friendly.
Excellent
10.0
Pros: Great location, friendly staff. Will continue to stay here.
Excellent
9.0
Pros: The room was very big
Excellent
9.0
Pros: Breakfast was great. The staff helped us get adjoining rooms, which we needed as a family of five. Room service was good.
Excellent
9.0
Pros: Very helpful staff.
Good
7.0
Pros: It is a nice place..
Excellent
10.0
Pros: Loved the whole experience
Okay
4.0
Pros: Friendly and helpful staff
Okay
5.0
Good
7.0
Excellent
10.0
Pros: Most amazing experience!
Excellent
10.0
Pros: The staff
Details
Reviews
Overall 8.5 Excellent
Based on 1,841 reviews
Pool
9.3
Location
8.6
Service
7.8
WiFi
7.3
Breakfast
7.3
Room
7.0
Comfort
6.4
Value
4.5
Location
8.7
Service
7.7
Comfort
6.2
Room
6.0
Cleanliness
5.9
Value
4.2
Location
8.6
Service
7.3
Breakfast
7.1
Room
5.9
Service
7.6
Room
6.4
Comfort
6.1
Service
7.9
Room
5.8
8.0 Excellent
Pros: The property is beautiful. The pool view room was wonderful and the size of the room with separate bathroom areas was really helpful. Hotel location is great. Staff was very friendly.
Cons: Parking was way too expensive. Beds were uncomfortable. Breakfast buffet needs waffles. Door to the shower/toilet area squeaked really loud every time we opened or closed the door.
10.0 Excellent
Pros: Great location, friendly staff. Will continue to stay here.
Cons: Nothing
9.0 Excellent
Pros: The room was very big
Cons: Parking $26 a night!
9.0 Excellent
Pros: Breakfast was great. The staff helped us get adjoining rooms, which we needed as a family of five. Room service was good.
Cons: No hot tub. We still got charged for overnight parking at the gate when leaving even though the hotel debited us for the amount when paying for the rooms on our first night. Luckily, a staff let us out with their staff card.
9.0 Excellent
Pros: Very helpful staff.
Cons: Nothing
7.0 Good
Pros: It is a nice place..
Cons: They gave me a roll away bed... This was supposed to be the king bed..
10.0 Excellent
Pros: Loved the whole experience
Cons: Nope
4.0 Okay
Pros: Friendly and helpful staff
Cons: No hot water at my sink, room service food was bad, room safe didn’t work at all
5.0 Okay
Pros:
Cons: Cost of parking. Your site should advise prospective clients about parking costs. At $28 a day I will never book there again
7.0 Good
Pros:
Cons: The beds are very soft Low water pressure in the shower
10.0 Excellent
Pros: Most amazing experience!
Cons:
10.0 Excellent
Pros: The staff
Cons: No
Experience the beautiful,newly renovated, Hilton Houston Post Oak by the Galleria hotel boasting spacious new guest rooms, a new fitness center with modern equipment, a sophisticated yet comfortable lobby and inviting restaurants. Located just one block from the prestigious Houston Galleria and in the center of the Uptown Houston business district, our hotel offers a shuttle service for your convenience. Soak up the sun at our outdoor pool area, grab a cocktail at The Brittany Bar or enjoy a tasty meal at The Promenade. We offer everything you need for a great stay in Houston. This Houston hotel is only 30 minutes from both the George Bush Intercontinental (IAH) and Houston Hobby (HOU) airports, and a 15-minute drive from Reliant Park, the downtown Houston business center, Texas Medical Center and the George R. Brown Convention Center. Numerous oil and energy companies and worldwide corporate headquarters are in our backyard including: AIG, Apache, BHP Billiton, ExxonMobil Training Center, General Electric, Marathon Oil Company, Shell, Stewart Title, Suez, United Health Group. Minute Maid Park, Toyota Center, Memorial Park, the Houston Arboretum, the Museum District and Hermann Park. Our award-winning hotel offers 448 guest rooms, including our 3,050 square foot Texas-sized Presidential Suite. All rooms have step-out balconies with impressive views of the Houston, Texas skyline. Our Hilton Houston Post Oak hotel room amenities include coffee makers, hair dryers, iron/ironing boards, two-line telephones, wireless high-speed Internet access, safes and remote control TVs. The hotel also features: Complimentary shuttle service within a 3-mile radius of the hotel; wireless high-speed Internet access in meeting rooms and public areas; full concierge and 24-hour room service; fitness center open 24-hours daily; 24-hour business center; and 30,000 square feet of flexible meeting space including 23 meeting rooms.
Daily Mandatory Charge will be added to the room rate and includes: Texas Recovery Fee Admire city views from Homewood Suites by Hilton® Houston Near the Galleria hotel. Our award-winning high-rise hotel is across the street from the Galleria Mall in uptown Houston, Texas, and 25 miles from Houston Intercontinental Airport. Our 162 room all-suite hotel completed a renovation in April 2018. Our studios, accessible, one and two bedroom suites feature fully equipped kitchens including all new stainless steel appliances, cabinets, granite counter tops and floors, perfect to cook and bake in style. Start each day with a hot full breakfast buffet and come home to evening social served Monday through Thursday, all included with your stay. Keep in touch using complimentary WiFi. Relax in our indoor swimming pool or catch a quick workout in our newly equipped fitness center. Enjoy a location close to downtown Houston and all of its great attractions including Houston’s renowned Medical Center, Texas Children's Hospital, the George R. Brown Convention Center, NRG Center and Stadium, Rice University, and NASA Space Center. Schedule your stay to coincide with events such as the Offshore Technology Conference, Houston Livestock Show & Rodeo or the Shell Houston Open golf tournament. Our 24 hour business center makes it easy to get your work done and business travelers can easily connect with companies located close by including Bechtel, Chevron, IBM, Marathon Oil, and Capital One. We can also accommodate your small meetings in one of our three meeting rooms. TripAdvisor Certificate of Excellence Award. * Local and state laws apply
Overall 8.5 Excellent
Based on 1,113 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Excellent
9.6
Pros: Comfortable beds
Excellent
10.0
Pros: The staff made us feel very welcome and made arrangements for us to park our over-sized vehicle which was very much appreciated.
Good
7.9
Pros: Close to the Galleria
Excellent
10.0
Pros: The location.
Good
7.0
Pros: Location and the fact that they offered happy hour
Excellent
8.8
Pros: Hotel management at check-out was so cooperative to solve this mistake Although not confirmed to be solved, they gave me contacts to pursue the case
Excellent
10.0
Pros: Very helpful and friendly staff.....Specially hotel employee and her manager took great care of us. Good options for breakfast. Nice room . Definitely going to stay there again :)
Excellent
8.3
Pros: The hotel was clean and quiet.
Poor
1.0
Pros: Bad expirience
Good
7.0
Pros: Friendly, helpful staff! Breakfast was great and had a lot of different choices! Possible to make your own waffles! Coffee was always on and chilled fresh water at the check in was a very good option!
Excellent
10.0
Pros: The neatness and location.
Details
Reviews
Overall 8.5 Excellent
Based on 1,113 reviews
Location
8.6
Service
8.0
Breakfast
7.9
Room
7.7
WiFi
5.6
Amenities
3.5
Wellness
2.8
Location
8.8
Service
8.2
Breakfast
7.8
Room
7.7
Comfort
7.5
Amenities
4.1
Location
8.7
Breakfast
8.0
Comfort
7.5
Service
7.3
Value
7.1
Room
6.8
Vibe
3.9
Service
8.0
Breakfast
7.8
Room
7.0
Service
7.4
Room
6.9
10.0 Excellent
Pros:
Cons: The extra fees that I still don’t what what they are!! I paid for two nights and I am still getting money taken out of my account!
9.6 Excellent
Pros: Comfortable beds
Cons: One elevator was down
10.0 Excellent
Pros: The staff made us feel very welcome and made arrangements for us to park our over-sized vehicle which was very much appreciated.
Cons: The second suite was not ready at 3:00 so we settled for 2 individual rooms but this worked out well for us. The cost for each room was $--- per room and the suite cost was $----
7.9 Good
Pros: Close to the Galleria
Cons: Had to Pay 19.00 for parking
10.0 Excellent
Pros: The location.
Cons: No. Everything was great!
7.0 Good
Pros: Location and the fact that they offered happy hour
Cons: A/C and remote control device did not work on the first night, and the hotel nightly cost was higher than the quality of the hotel.
8.8 Excellent
Pros: Hotel management at check-out was so cooperative to solve this mistake Although not confirmed to be solved, they gave me contacts to pursue the case
Cons: Check-in clerk made some mistakes
10.0 Excellent
Pros: Very helpful and friendly staff.....Specially hotel employee and her manager took great care of us. Good options for breakfast. Nice room . Definitely going to stay there again :)
Cons: Paid parking for 16.50 per day
8.3 Excellent
Pros: The hotel was clean and quiet.
Cons: The breakfast was great! The drinks and food were delicious. The bed was also comfortable. We stayed in a one bedroom suite.
1.0 Poor
Pros: Bad expirience
Cons:
7.0 Good
Pros: Friendly, helpful staff! Breakfast was great and had a lot of different choices! Possible to make your own waffles! Coffee was always on and chilled fresh water at the check in was a very good option!
Cons: Was only one working elevator for staff and guests waited up to 10 minutes for the elevator! The second elevator should be repaired as soon as possible! this is why I rated my stay 7/10!! 10/10 with working elevators!!!
10.0 Excellent
Pros: The neatness and location.
Cons: I had no idea that I had to pay to park until checkout. 19.00
Daily Mandatory Charge will be added to the room rate and includes: Texas Recovery Fee Admire city views from Homewood Suites by Hilton® Houston Near the Galleria hotel. Our award-winning high-rise hotel is across the street from the Galleria Mall in uptown Houston, Texas, and 25 miles from Houston Intercontinental Airport. Our 162 room all-suite hotel completed a renovation in April 2018. Our studios, accessible, one and two bedroom suites feature fully equipped kitchens including all new stainless steel appliances, cabinets, granite counter tops and floors, perfect to cook and bake in style. Start each day with a hot full breakfast buffet and come home to evening social served Monday through Thursday, all included with your stay. Keep in touch using complimentary WiFi. Relax in our indoor swimming pool or catch a quick workout in our newly equipped fitness center. Enjoy a location close to downtown Houston and all of its great attractions including Houston’s renowned Medical Center, Texas Children's Hospital, the George R. Brown Convention Center, NRG Center and Stadium, Rice University, and NASA Space Center. Schedule your stay to coincide with events such as the Offshore Technology Conference, Houston Livestock Show & Rodeo or the Shell Houston Open golf tournament. Our 24 hour business center makes it easy to get your work done and business travelers can easily connect with companies located close by including Bechtel, Chevron, IBM, Marathon Oil, and Capital One. We can also accommodate your small meetings in one of our three meeting rooms. TripAdvisor Certificate of Excellence Award. * Local and state laws apply
Feel empowered in Houston. Our enterprising, four-star hotel unlocks the Uptown district with free shuttles to The Galleria and a close location to I-610. Theaters, malls, arenas and museums dot the landscape at Afton Oaks while popular attractions tantalize in downtown Houston. Visit Toyota Center, Minute Maid Park and Houston Zoo. Attend conferences at George R. Brown Convention Center or host your own at Glass Palace, our light-filled atrium with 4,200 square feet of space. Houston Marriott West Loop by The Galleria makes every moment count, from our 24-hour fitness center to the full-service business center. Collect your thoughts at the indoor pool and fuel up at 17Fifty Bistro/Lounge, our signature Southwestern restaurant. Every jet-set needs time to rejuvenate, which is why our hotel rooms offer marble bathrooms and floor-to-ceiling windows. Call room service, sink into your soft duvet, watch premium movies on a flat-screen TV and store leftovers in the mini-fridge. Travel brilliantly in Uptown Houston.
Overall 8.5 Excellent
Based on 697 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8.0
Excellent
8.0
Pros: The location.
Excellent
10.0
Pros: The hotel was very clean. The room smelled clean and was very nice.
Excellent
10.0
Pros: An excellent hotel within walking distance of many amenities. Extremely clean and well maintained!!
Excellent
10.0
Pros: Staff was great!
Good
6.7
Pros: Good location. Close to the mall
Excellent
10.0
Pros: convenient parking.
Excellent
9.0
Pros: It was all great
Excellent
10.0
Pros: Everything about this hotel was perfect!
Good
7.0
Pros: Had a house keeper named Maria was very friendly and welcoming without being over bearing. Clearly well trained. Other staff as well.
Excellent
10.0
Pros: Location
Good
7.0
Pros: Staff was Outstanding, lobby with food, bar and Starbucks was great.
Details
Reviews
Overall 8.5 Excellent
Based on 697 reviews
Bar
9.4
Food
8.4
Service
8.4
Location
7.3
Amenities
7.2
WiFi
7.0
Breakfast
6.8
Room
6.2
Value
6.0
Vibe
5.6
Comfort
4.3
Service
8.5
Room
5.6
Service
8.5
Service
8.3
8.0 Excellent
Pros:
Cons: Peloton bike has not been registered so I couldn’t log on to my unique account and gain access to all it has to offer. The way it’s currently set up I only had the choice of 4 rides. Other Marriott I’ve stayed at have it set correctly.
8.0 Excellent
Pros: The location.
Cons: The parking.
10.0 Excellent
Pros: The hotel was very clean. The room smelled clean and was very nice.
Cons:
10.0 Excellent
Pros: An excellent hotel within walking distance of many amenities. Extremely clean and well maintained!!
Cons:
10.0 Excellent
Pros: Staff was great!
Cons:
6.7 Good
Pros: Good location. Close to the mall
Cons: The stuff not very friendly
10.0 Excellent
Pros: convenient parking.
Cons: no usb ports in the room. if the front desk is unattended, anyone can walk straight in and to the elevator. seems a little bit of a security risk.
9.0 Excellent
Pros: It was all great
Cons: A few cost overruns, but they were part of a Christmas splurge so this isn't major.
10.0 Excellent
Pros: Everything about this hotel was perfect!
Cons: The cost of parking is too expensive
7.0 Good
Pros: Had a house keeper named Maria was very friendly and welcoming without being over bearing. Clearly well trained. Other staff as well.
Cons:
10.0 Excellent
Pros: Location
Cons: Nothing
7.0 Good
Pros: Staff was Outstanding, lobby with food, bar and Starbucks was great.
Cons: Bathroom in our room was only disappointing area. Shower too small and there was an open tile above with a HVAC overflow or something above our head... with everything else being great or outstanding it made the bathroom that much more disappointing.
Feel empowered in Houston. Our enterprising, four-star hotel unlocks the Uptown district with free shuttles to The Galleria and a close location to I-610. Theaters, malls, arenas and museums dot the landscape at Afton Oaks while popular attractions tantalize in downtown Houston. Visit Toyota Center, Minute Maid Park and Houston Zoo. Attend conferences at George R. Brown Convention Center or host your own at Glass Palace, our light-filled atrium with 4,200 square feet of space. Houston Marriott West Loop by The Galleria makes every moment count, from our 24-hour fitness center to the full-service business center. Collect your thoughts at the indoor pool and fuel up at 17Fifty Bistro/Lounge, our signature Southwestern restaurant. Every jet-set needs time to rejuvenate, which is why our hotel rooms offer marble bathrooms and floor-to-ceiling windows. Call room service, sink into your soft duvet, watch premium movies on a flat-screen TV and store leftovers in the mini-fridge. Travel brilliantly in Uptown Houston.
Located in Houston (Uptown), Omni Houston Hotel is within a 5-minute drive of Houston Arboretum and Nature Center and Uptown Park. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Houston? This hotel has facilities measuring 32000 square feet (2973 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 1,249 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Poor
1.0
Pros: Nothing
Excellent
9.0
Pros: Location and service Aldo ir has à very nice view.
Excellent
9.0
Pros: Price. Fitness center
Excellent
10.0
Pros: Everything was great. People were great.
Excellent
10.0
Pros: It is far from everywhere but they have a shuttle to the Galleria which was very helpful.
Good
6.0
Pros: Bathroom was spacious and beds comfortable.
Excellent
10.0
Pros: comfortable stay.
Excellent
8.0
Pros: Good location, higher end area with restaurants. Free shuttle within 3 mile from hotel. Great breakfast (not included)
Excellent
10.0
Pros: The service was great
Excellent
8.0
Pros: Amenities and the staff
Mediocre
3.0
Pros: Public areas
Excellent
9.0
Pros: Bathroom space
Details
Reviews
Overall 8.4 Excellent
Based on 1,249 reviews
Pool
9.0
Service
7.8
Location
7.1
Breakfast
6.7
Food
6.6
Bar
6.5
Room
6.3
Value
5.2
WiFi
5.1
Pool
9.2
Service
7.6
Location
6.8
Breakfast
6.3
Food
6.2
Room
6.0
Value
5.3
Service
8.0
Location
6.9
Comfort
6.5
Vibe
6.4
Cleanliness
5.3
Room
4.9
Wellness
8.4
Service
7.9
Comfort
7.1
Vibe
7.0
Room
5.2
1.0 Poor
Pros: Nothing
Cons: Expensive for being so outdated. No hot tub, no free breakfast, and parking was an additional $25! Terrible
9.0 Excellent
Pros: Location and service Aldo ir has à very nice view.
Cons: The rooms were not dusted.
9.0 Excellent
Pros: Price. Fitness center
Cons: The wifi situation is inconvenient. Also the rooms are outdated compared to the renovated lobby.
10.0 Excellent
Pros: Everything was great. People were great.
Cons: No.
10.0 Excellent
Pros: It is far from everywhere but they have a shuttle to the Galleria which was very helpful.
Cons:
6.0 Good
Pros: Bathroom was spacious and beds comfortable.
Cons: Hotel is a little far from shopping. Overall, the hotel is a little dated.
10.0 Excellent
Pros: comfortable stay.
Cons: no free breakfast, no fridge.
8.0 Excellent
Pros: Good location, higher end area with restaurants. Free shuttle within 3 mile from hotel. Great breakfast (not included)
Cons: Minimal facilities; no fridge in room without asking, no key to mini-bar without asking. No in hotel convenience store. Only one restaurants and bar that closes @ 12am.
10.0 Excellent
Pros: The service was great
Cons:
8.0 Excellent
Pros: Amenities and the staff
Cons: Washroom needed minor upgrades. Bathtub didn't keep water in. Toilet rocked back and forth.
3.0 Mediocre
Pros: Public areas
Cons: The room was filthy and the housekeeping service inexistente. Carpet was a mess . Bed linen was a mess. Bathroom was dirty. We found lettuce under the desk.
9.0 Excellent
Pros: Bathroom space
Cons: Nothing was complimentary, not even the bottled water in the room. Smoking section was in the front of the hotel, so to go through the lobby in a robe was very embarrassing, to say the least.
Located in Houston (Uptown), Omni Houston Hotel is within a 5-minute drive of Houston Arboretum and Nature Center and Uptown Park. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Houston? This hotel has facilities measuring 32000 square feet (2973 square meters), including conference space. Self parking (subject to charges) is available onsite.
With a stay at Sonesta ES Suites Houston Galleria in Houston (The Galleria), you'll be within a 5-minute drive of Greenway Plaza and Lakewood Church. Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
Overall 8.5 Excellent
Based on 1,047 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Excellent service .. breakfast was very good..the location was perfect within walking distance to The Galleria Mall and other attractions
Excellent
8.0
Pros: Location. Friendly staff.
Poor
1.0
Pros: The location was good
Excellent
10.0
Pros: Location is quite convenient for evening walks and shopping; I was very satisfied with the Breakfasts, as well as free dinners, which was fully unexpected - offered on Wednesday and Thursday - Thank you Sonesta:)
Excellent
9.0
Pros: Its cleanliness and closeness to Houston Galleria makes it unique for holiday makers. Cool drinking water spiced with natural fruits, welcomes guests at the front desk. The breakfast menu is also commendable.
Excellent
10.0
Pros: The location,the pillows, good service.
Excellent
9.0
Pros: I liked the location of the hotel best, we were close to everything.
Excellent
10.0
Pros: Everything was as accepted to be from staff to cleanliness on so on...
Good
7.0
Pros: Bed was nice and room clean
Excellent
9.0
Pros: The room is large than I expected, and is equipped with kitchen, refrigerator and micro wave oven. The location is neighboring to the Galleria shopping mall. At the front desk, chilled water cooler is served everyday.
Excellent
8.0
Pros: Love the room setups.
Excellent
9.0
Pros: Location , parking,breakfast
Details
Reviews
Overall 8.5 Excellent
Based on 1,047 reviews
Location
9.6
Value
9.5
Service
8.2
Food
8.1
Breakfast
8.0
Room
7.7
WiFi
6.8
Wellness
3.6
Location
9.8
Value
9.7
Food
8.4
Service
8.4
Breakfast
8.1
Room
7.7
Amenities
6.7
Comfort
6.4
WiFi
5.2
Location
9.6
Value
9.5
Service
8.0
Breakfast
7.7
Room
7.3
Comfort
6.5
Location
9.6
Value
9.5
Service
8.0
Breakfast
7.6
Room
7.2
Comfort
6.3
Location
9.7
Breakfast
8.0
Service
7.8
Room
7.2
10.0 Excellent
Pros: Excellent service .. breakfast was very good..the location was perfect within walking distance to The Galleria Mall and other attractions
Cons:
8.0 Excellent
Pros: Location. Friendly staff.
Cons: Safety bolt on my door broken. That’s creepy. They did get it fixed. Road noise was VERY loud.
1.0 Poor
Pros: The location was good
Cons: The breakfast was horrible my room was horrible we had toilet issues we had water issues this place is just a dump
10.0 Excellent
Pros: Location is quite convenient for evening walks and shopping; I was very satisfied with the Breakfasts, as well as free dinners, which was fully unexpected - offered on Wednesday and Thursday - Thank you Sonesta:)
Cons: Everything was fully appropriate
9.0 Excellent
Pros: Its cleanliness and closeness to Houston Galleria makes it unique for holiday makers. Cool drinking water spiced with natural fruits, welcomes guests at the front desk. The breakfast menu is also commendable.
Cons: Nothing in particular.
10.0 Excellent
Pros: The location,the pillows, good service.
Cons:
9.0 Excellent
Pros: I liked the location of the hotel best, we were close to everything.
Cons: There was some construction going on and it was impairing when trying to bring in our luggage and our sheets were not clean upon arrival.
10.0 Excellent
Pros: Everything was as accepted to be from staff to cleanliness on so on...
Cons:
7.0 Good
Pros: Bed was nice and room clean
Cons: Thin walls and ceilings - you hear everything
9.0 Excellent
Pros: The room is large than I expected, and is equipped with kitchen, refrigerator and micro wave oven. The location is neighboring to the Galleria shopping mall. At the front desk, chilled water cooler is served everyday.
Cons: Not so much I did not like.
8.0 Excellent
Pros: Love the room setups.
Cons: Told Breakfast staff they were out of (ceramic) bowls by the oatmeal. She just picked up the disposable styrofoam bowls over. Thought that was kinda lazy. Front desk at checkin was not engaged. Felt like he did not want to be there at 9:30 at night
9.0 Excellent
Pros: Location , parking,breakfast
Cons:
With a stay at Sonesta ES Suites Houston Galleria in Houston (The Galleria), you'll be within a 5-minute drive of Greenway Plaza and Lakewood Church. Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
Take in all the city has to offer from the Courtyard Houston by the Galleria. Unique among Houston Galleria hotels, we offer accommodations just one block from the premier shopping and dining destination. Spread out in stylish rooms with flat-panel TVs and free WiFi. Upgrade to a suite for access to an in-room microwave and mini-refrigerator. Our onsite Bistro restaurant serves up tasty selections for breakfast and dinner. During downtime, stop by the indoor pool for a relaxing swim or maintain your workout routine in our 24-hour fitness center. If you need a place to meet, reserve one of our event spaces with AV equipment and custom catering for productive team gatherings or vibrant social celebrations. Convenient parking is available for $21 a day in our attached garage. In addition to our close proximity to The Galleria mall, our location is within walking distance of several consulates. NRG Stadium and the Houston Zoo are only a short drive away.
Overall 8.4 Excellent
Based on 918 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7.0
Pros: The staff was extremely polite and helpful.
Excellent
9.2
Pros: The location was great!
Excellent
10.0
Pros: The room was beautiful and spacious.
Excellent
9.0
Pros: Very nice hotel overall
Excellent
10.0
Mediocre
3.7
Excellent
10.0
Pros: Location
Okay
5.0
Pros: Nice staff.
Poor
1.0
Pros: I hated every minute. The hotel is ran like a SRO. Stranger who are not guests of the hotel use the pool. They sneak in daily. Complete shambles I wanted my money backI hated every minute. The hotel is ran like a SRO. Stranger who are not guests of
Excellent
10.0
Pros: Everything
Excellent
9.0
Pros: Quality of the food was very good. I would have liked to have had a few more options, but considering it was free ( due to a complimentary gify card from the staff ), it was fine. Overall, I give it a 9
Excellent
10.0
Pros: Great location!
Details
Reviews
Overall 8.4 Excellent
Based on 918 reviews
Wellness
9.0
Service
8.6
Location
8.5
WiFi
7.5
Room
7.0
Breakfast
6.9
Pool
6.4
Value
5.3
Bar
3.8
Location
8.5
Service
7.9
Breakfast
7.7
Comfort
6.3
Pool
6.1
Room
5.7
Cleanliness
5.7
Service
8.6
Location
8.6
Breakfast
6.8
Room
6.6
Service
8.8
7.0 Good
Pros: The staff was extremely polite and helpful.
Cons: The inside parking FEE was outrageous - $40.00 a day. The restaurant prices were out of line.
9.2 Excellent
Pros: The location was great!
Cons: What i didn’t like about the property was that we they didn’t come clean the room during our stay and didn’t give us clean towels.
10.0 Excellent
Pros: The room was beautiful and spacious.
Cons: No it was perfect
9.0 Excellent
Pros: Very nice hotel overall
Cons: $19 per night for parking is too expensive and is misleading when you book the room rate
10.0 Excellent
Pros:
Cons: It is a little hard to see from the road. The hotel is actually behind another hotel.
3.7 Mediocre
Pros:
Cons: Maid service is pretty bad. They don't deliver the requested standard amenities. Gym is very small. Parking lot has very very narrow spots.
10.0 Excellent
Pros: Location
Cons: Parking garage is not big truck friendly
5.0 Okay
Pros: Nice staff.
Cons: There was sand on the bed two days in a row. Some got in my eye and I had to call the front desk to get a change of sheets. The floor of the hot tub and pool were both rough and I cut my foot.
1.0 Poor
Pros: I hated every minute. The hotel is ran like a SRO. Stranger who are not guests of the hotel use the pool. They sneak in daily. Complete shambles I wanted my money backI hated every minute. The hotel is ran like a SRO. Stranger who are not guests of
Cons: I hated every minute. The hotel is ran like a SRO. Stranger who are not guests of the hotel use the pool. They sneak in daily. Complete shambles I wanted my money back
10.0 Excellent
Pros: Everything
Cons: No
9.0 Excellent
Pros: Quality of the food was very good. I would have liked to have had a few more options, but considering it was free ( due to a complimentary gify card from the staff ), it was fine. Overall, I give it a 9
Cons: Can't really say there was anything I didn't like. The Ice-Maker on my floor wasn't working, but the machine on the next floor was, so no big deal there. Other than that, no real complaints.
10.0 Excellent
Pros: Great location!
Cons: Little tricky to find the entrance.
Take in all the city has to offer from the Courtyard Houston by the Galleria. Unique among Houston Galleria hotels, we offer accommodations just one block from the premier shopping and dining destination. Spread out in stylish rooms with flat-panel TVs and free WiFi. Upgrade to a suite for access to an in-room microwave and mini-refrigerator. Our onsite Bistro restaurant serves up tasty selections for breakfast and dinner. During downtime, stop by the indoor pool for a relaxing swim or maintain your workout routine in our 24-hour fitness center. If you need a place to meet, reserve one of our event spaces with AV equipment and custom catering for productive team gatherings or vibrant social celebrations. Convenient parking is available for $21 a day in our attached garage. In addition to our close proximity to The Galleria mall, our location is within walking distance of several consulates. NRG Stadium and the Houston Zoo are only a short drive away.
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