Overview

Norfolk Plaza Hotel

29-33 Norfolk Square, London, W2 1RY, United Kingdom
+44 207 723 0792

S$ 98+

Overall guest ratings

6.5/10 Good
based on 1,248 reviews

Review highlights

  • 9.7
  • 7.8
  • 4.1
  • 3.7

Nearby

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    About

    Set on a quiet square, this modern London hotel occupies three Edwardian townhouses, and is located 200 meters from Paddington Station, which serves many of the London underground lines (Circle, District, Hammersmith & City and Bakerloo) and also the Heathrow Express. Hyde Park and Marble Arch are also within walking distance.

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Laundry facilities
    • Laundry service
    • Bar/Lounge
    • 24 Hour Front Desk
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    based on 1,248 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 7.3 "Good breakfast."
    • 4.1 "Not very clean."
      3.8 "62% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
    • 3.7 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 2.8 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      3.4 "66% thought the facilities needed updating."
      2.8 "For 72%, the lobby entrance was sub-standard."
      1.9 "81% didn't like the architecture."
    • 2.8 "Awful rooms."
      3.1 "69% didn't like the uncomfortable beds."
      2.6 "74% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      3.8 "62% said rooms were small."
      1.0 "For 90%, the rooms looked old."
      0.9 "91% found problems with the furniture."
      0.6 "94% thought the tv was sub-standard."
      3.3 "67% said the bathroom was dirty."
      1.6 "84% criticized the small bathroom."
      3.1 "Air conditioning was criticized by 69%."
      4.4 "56% were disappointed with the minibar."
    • 1.8 "Bar is disappointing."
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    Overall rating

    6.4 Good
    based on 586 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to sightseeing."
    • 7.4 "Good breakfast."
    • 7.3 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 3.5 "Not very clean."
      3.5 "65% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
      3.2 "68% said the bathroom was dirty."
    • 3.2 "Quite uncomfortable."
      2.8 "72% didn't like the uncomfortable beds."
      3.7 "63% said rooms were small."
      4.7 "53% thought it was too noisy."
      1.6 "84% criticized the small bathroom."
    • 3.2 "Disappointing internet connection."
      3.2 "68% said the wifi quality was bad."
    • 2.7 "Awful rooms."
      3.5 "65% said rooms were dirty."
      2.8 "72% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.7 "63% said rooms were small."
      0.8 "For 92%, the rooms looked old."
      0.7 "93% found problems with the furniture."
      0.5 "95% thought the tv was sub-standard."
      3.2 "68% said the bathroom was dirty."
      1.6 "84% criticized the small bathroom."
    • 2.5 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      2.9 "71% thought the facilities needed updating."
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    Overall rating

    6.8 Good
    based on 436 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
    • 8.0 "Great service."
      8.2 "82% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 4.4 "Not very clean."
      4.2 "58% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
    • 3.2 "Disappointing internet connection."
      3.2 "68% said the wifi quality was bad."
    • 2.5 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      1.3 "87% didn't like the architecture."
      3.6 "64% thought the facilities needed updating."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 2.5 "Awful rooms."
      2.7 "73% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      4.2 "58% said rooms were dirty."
      1.5 "For 85%, the rooms looked old."
      0.9 "91% found problems with the furniture."
      0.9 "91% thought the tv was sub-standard."
      3.5 "65% said the bathroom was dirty."
    • 1.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      2.3 "77% didn't like the unstylish hotel."
      2.8 "For 72%, the lobby entrance was sub-standard."
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    Overall rating

    4.7 OK
    based on 12 reviews
    • 9.7 "Terrific location."
    • 3.8 "Not very comfortable."
    • 2.7 "Awful rooms."
    • 1.6 "Horrible vibe."

    Overall rating

    6.4 Good
    based on 212 reviews
    • 9.7 "Terrific location."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 4.2 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.3 "Not very comfortable."
      2.9 "71% didn't like the uncomfortable beds."
      4.6 "54% thought it was too noisy."
      3.3 "67% said rooms were small."
    • 2.8 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    • 2.4 "Awful rooms."
      0.8 "92% thought they were poorly maintained."
      2.9 "71% didn't like the uncomfortable beds."
      2.6 "74% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      1.1 "89% found problems with the furniture."
      0.5 "95% thought the tv was sub-standard."
      0.9 "For 91%, the rooms looked old."
      3.3 "67% said rooms were small."
    View all review categories
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