Overview

Palace Court Hotel

64-65 Princes Square, London, W2 4PX, United Kingdom
+44 207 727 4412

S$ 59+

Overall guest ratings

5.8/10 OK
based on 2,415 reviews

Review highlights

  • 9.5
  • 4.9
  • 4.3
  • 3.4

Nearby

    show all

    About

    Located in London City Centre, this hotel is within a 15-minute walk of Diana Memorial Playground and Portobello Road Market. Kensington Palace and Kensington Gardens are also within 1 mi (2 km).

    Less More
    Expedia

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Bicycle hire
    • No smoking
    • 24 Hour Front Desk
    • Storage available
    • Concierge service
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    based on 2,415 reviews
    • 9.5 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "86% thought it was easy to get to the train station."
      9.2 "Easily accessible by car, said 92%."
    • 4.9 "Service is below average."
      3.6 "64% indicated the reception staff was not good."
      3.8 "Bad housekeeping, according to 62%."
      2.7 "73% didn't like the management."
      2.0 "80% complained about the restaurant service."
    • 4.3 "Breakfast is below average."
    • 3.4 "Disappointing food."
      3.6 "64% did not like what was on the menu."
      3.8 "62% found the side dishes unedible."
      2.9 "For 71%, the dining experience was not enjoyable."
      1.8 "82% did not enjoy the desserts."
      3.3 "67% were unsatisified with the snacks."
      2.9 "71% did not like the vegetable dishes."
      0.0 "Unclean dining area, according to 100%."
    • 2.8 "Awful rooms."
      2.5 "75% complained about the bathroom."
      1.0 "90% said rooms were small."
      4.6 "54% said rooms were dirty."
      4.8 "52% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      0.4 "96% found problems with the furniture."
      4.2 "58% said the bathroom was dirty."
      1.5 "For 85%, the rooms looked old."
      0.8 "92% criticized the small bathroom."
      2.2 "78% thought the tv was sub-standard."
      1.9 "Air conditioning was criticized by 81%."
    • 2.8 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."

    Overall rating

    5.7 OK
    based on 627 reviews
    • 9.6 "Terrific location."
    • 4.5 "Breakfast is below average."
    • 4.5 "Service is below average."
      4.2 "58% indicated the reception staff was not good."
      3.4 "Bad housekeeping, according to 66%."
    • 3.7 "Not very clean."
      3.8 "62% said rooms were dirty."
      3.9 "61% said the bathroom was dirty."
    • 3.3 "Disappointing food."
      3.7 "63% did not like what was on the menu."
    • 2.5 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."

    Overall rating

    5.9 OK
    based on 1,231 reviews
    • 9.5 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      8.9 "Easily accessible by car, said 89%."
    • 5.1 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
      5.2 "Only 52% thought the service was professional."
    • 3.7 "Breakfast is below average."
    • 3.4 "Disappointing food."
      4.1 "59% found the side dishes unedible."
      3.4 "66% did not like what was on the menu."
    • 3.1 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 2.7 "Awful rooms."
      1.9 "81% complained about the bathroom."
      0.9 "91% said rooms were small."
      4.5 "55% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      1.9 "81% had problems with the shower."
      4.0 "60% said the bathroom was dirty."
      0.4 "96% found problems with the furniture."
      0.6 "94% criticized the small bathroom."
      1.6 "For 84%, the rooms looked old."
      2.0 "80% thought the tv was sub-standard."
      2.2 "Air conditioning was criticized by 78%."
    • 1.8 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      0.6 "For 94%, the lobby entrance was sub-standard."
      3.5 "Unfriendly atmosphere, according to 65%."
      2.6 "74% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    4.3 OK
    based on 48 reviews
    • 9.6 "Terrific location."
    • 8.3 "Good value."
    • 5.1 "Service is ok."
    • 4.9 "Breakfast is below average."
    • 2.7 "Awful rooms."
    • 1.7 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.2 "98% complained about the elevator."

    Overall rating

    5.9 OK
    based on 507 reviews
    • 9.4 "Terrific location."
      9.5 "Near to public transport, according to 95%."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 5.4 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      5.8 "Only 58% thought the service was professional."
    • 4.1 "Breakfast is below average."
    • 3.4 "Not very comfortable."
      1.0 "90% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      1.1 "89% criticized the small bathroom."
    • 3.3 "Disappointing food."
    • 3.1 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 2.8 "Awful rooms."
      2.8 "72% complained about the bathroom."
      1.0 "90% said rooms were small."
      4.9 "51% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      1.9 "81% had problems with the shower."
      1.6 "For 84%, the rooms looked old."
      4.5 "55% said the bathroom was dirty."
      0.3 "97% found problems with the furniture."
      1.1 "89% criticized the small bathroom."
      1.9 "81% thought the tv was sub-standard."
    View all review categories
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close