Overview

The Pelham Hotel
Top City Hotel

15 Cromwell Place, London, SW7 2LA, United Kingdom
+44 207 589 8288

S$ 338+

Overall guest ratings

8.7/10 Excellent
based on 1,044 reviews

Review highlights

  • 9.7
  • 8.8
  • 6.2
  • 6.1

Good to know

  • Professional service
  • Comfortable beds
  • Friendly service
  • Close to public transport

Nearby

    show all

    About

    The Pelham Hotel puts you in a great location, within just a 10-minute walk of Natural History Museum and Imperial College London. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. Rooms at this luxurious hotel get the details right with nice touches like Frette Italian sheets, premium bedding, and pillow menus.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Business centre
    • No smoking
    • Express check out
    • Coffee shop
    • Safe
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 1,044 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      9.7 "97% said the concierge service was amazing."
      7.9 "Housekeeping was great, according to 79%."
    • 8.2 "Vibe was good."
      9.1 "91% said it was a stylish hotel."
      9.2 "92% enjoyed the friendly atmosphere."
      8.9 "89% thought the hotel was luxurious."
      8.5 "85% enjoyed the lobby entrance."
    • 7.3 "Good amenities."
      7.3 "73% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
      8.5 "85% enjoyed the lobby entrance."
    • 6.4 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      6.2 "Only 62% said rooms were clean enough."
      6.8 "Only 68% thought the furniture was functional."
      5.7 "Only 57% thought the shower was ok."
    • 6.2 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
    • 6.1 "Breakfast is mediocre."
    • 4.3 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.6 "Value below average."
      2.0 "80% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    based on 448 reviews
    • 9.6 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.0 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
    • 5.8 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      6.6 "Only 66% said rooms were clean enough."
      6.5 "Only 65% thought the furniture was functional."
    • 4.0 "Internet is poor."
    • 3.5 "Value below average."
      2.3 "77% said the breakfast was too expensive."
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    Overall rating

    8.7 Excellent
    based on 417 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 6.1 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      6.8 "Only 68% thought the furniture was functional."
      5.5 "Only 55% said rooms were clean enough."
    • 4.7 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 3.6 "Value below average."

    Overall rating

    8.6 Excellent
    based on 20 reviews
    • 9.7 "Terrific location."
    • 6.1 "Rooms are ok."

    Overall rating

    8.5 Excellent
    based on 156 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 6.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.0 "For only 60%, the bathroom was ok."
    • 6.4 "Breakfast is mediocre."
    • 3.9 "Value below average."
    • 3.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Comfortable beds"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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