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The Pelham Hotel
Top City Hotel

15 Cromwell Place, London, SW7 2LA, United Kingdom
+44 207 589 8288

S$ 283+

Overall guest ratings

8.5/10 Excellent
based on 1,100 reviews

Review highlights

  • 9.8
  • 8.8
  • 8.7
  • 6.0

Good to know

  • Comfortable beds
  • Friendly atmosphere
  • Friendly service
  • Close to public transport

Nearby

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    About

    With a stay at The Pelham Hotel in London (South Kensington), you'll be minutes from Natural History Museum and Victoria and Albert Museum. This 5-star hotel is within close proximity of Imperial College London and Harrods.

    Rooms

    Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this Georgian hotel include babysitting/childcare (surcharge) and a fireplace in the lobby.

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and express check-in. Planning an event in London? This hotel has facilities measuring 570 square feet (53 square meters), including meeting rooms.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Business centre
    • No smoking
    • Express check out
    • Coffee shop
    • Safe
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,100 reviews
    • 9.8 "Terrific location."
    • 8.8 "Vibe was good."
    • 8.7 "Great service."
    • 8.0 "Very nice wellness & sports facilities."
    • 6.2 "Average comfort."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Internet is average."
    • 3.7 "Value below average."
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    Overall rating

    8.5 Excellent
    based on 506 reviews
    • 9.6 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
    • 6.2 "Breakfast is mediocre."
    • 5.7 "Internet is average."
    • 5.6 "Average comfort."
      5.3 "For only 53%, the noise level was all right."
      5.4 "54% thought the bathroom was big enough."
    • 5.6 "Rooms are ok."
      6.9 "For only 69%, the bathroom was ok."
      7.0 "70% said rooms were clean."
      5.4 "54% thought the bathroom was big enough."
      6.6 "Only 66% thought the furniture was functional."
    • 3.7 "Value below average."
      3.0 "70% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    based on 396 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
    • 8.4 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 6.3 "Average comfort."
      6.0 "For only 60%, the noise level was all right."
    • 6.1 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.9 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      6.1 "Only 61% said rooms were clean enough."
    • 3.7 "Value below average."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 11 reviews
    • 6.7 "Rooms are ok."

    Overall rating

    8.3 Excellent
    based on 187 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
    • 5.3 "Internet is average."
    • 4.0 "Value below average."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly atmosphere"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews


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