Overview

Sheraton New York Times Square Hotel

811 7th Avenue 53rd Street, New York, NY 10019, United States
+1 212 581 1000

S$ 335+

Overall guest ratings

7.8/10 Good
based on 4,519 reviews

Review highlights

  • 9.6
  • 7.4
  • 6.1
  • 5.6

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

    show all

    About

    A $180 million renovation has reinvigorated the Sheraton New York Times Square Hotel, between Central Park and Times Square in the Midtown business and entertainment district. Go from a crucial meeting to a famous uptown eatery without missing a beat. Your next event will be a complete success in our newly-renovated meeting space totaling 60,000 square feet. Energize in our 4,000-square-foot state-of-the-art Sheraton Fitness center. Computer workstations, located in the lobby, make it easy to stay productive while traveling. A polished, contemporary flair is evident throughout the hotel. All guest rooms feature the ultra-comfortable pillow-top Sheraton Signature Sleep Experience and a host of thoughtful, innovative touches, including ergonomic desk chairs and extra storage.

    Less More
    Starwood Hotels

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Sauna
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Spa
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 4,519 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "Easily accessible by car, said 83%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.4 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      8.8 "88% said the concierge service was amazing."
      7.3 "Hotel security was great, thought 73%."
      10.0 "100% said the recreation staff was great."
    • 6.7 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.2 "Bar is ok."
      6.0 "Bar service was average, according to 60%."
    • 6.2 "Vibe was decent."
      6.7 "67% considered the lobby entrance to be so-so."
    • 6.1 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
    • 5.6 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 5.5 "Internet is average."
      6.4 "64% thought it was adequately priced."
    • 5.4 "Average value."
      6.4 "64% thought it was adequately priced."
    • 4.3 "Not very comfortable."
      3.1 "69% said rooms were small."
      4.1 "59% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
    View all review categories

    Overall rating

    7.9 Good
    based on 1,762 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      9.9 "99% liked the proximity to shopping."
    • 6.8 "Service is ok."
      5.7 "57% said the reception staff was ok."
      6.5 "Only 65% thought the service was professional."
      7.0 "Housekeeping was great, according to 70%."
    • 6.5 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.2 "Bar is ok."
    • 6.1 "Food is average."
    • 5.9 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 5.3 "Breakfast is mediocre."
    • 5.2 "Internet is average."
      6.0 "60% thought it was adequately priced."
    • 5.0 "Average value."
      6.0 "60% thought it was adequately priced."
    • 4.8 "Not very comfortable."
      2.9 "71% said rooms were small."
      3.7 "63% thought it was too noisy."
      1.1 "89% criticized the small bathroom."
    View all review categories

    Overall rating

    7.6 Good
    based on 2,078 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to shopping."
    • 6.3 "Service is ok."
      5.6 "56% said the reception staff was ok."
      6.9 "Only 69% thought the service was professional."
      6.7 "Housekeeping was ok, according to 67%."
    • 6.1 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.8 "Food is average."
    • 5.7 "Internet is average."
      6.3 "63% thought it was adequately priced."
    • 5.5 "Vibe was decent."
      6.3 "63% considered the lobby entrance to be so-so."
    • 4.9 "Value below average."
      4.4 "56% said the breakfast was too expensive."
      2.7 "The price was too high for 73%."
    • 4.9 "Breakfast is below average."
      4.4 "56% said the breakfast was too expensive."
    • 4.2 "Rooms are not good."
      2.4 "76% said rooms were small."
      2.0 "80% complained about the bathroom."
      2.4 "76% thought they were poorly maintained."
      0.8 "92% criticized the small bathroom."
      3.4 "For 66%, the rooms looked old."
      2.0 "80% said the bathroom was dirty."
      4.2 "58% were disappointed with the minibar."
      1.9 "81% had problems with the shower."
    • 3.1 "Quite uncomfortable."
      2.4 "76% said rooms were small."
      4.1 "59% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
    View all review categories

    Overall rating

    7.5 Good
    based on 271 reviews
    • 9.7 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 7.5 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 6.0 "Vibe was decent."
      6.3 "63% considered the lobby entrance to be so-so."
    • 5.8 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      6.5 "Only 65% said rooms were clean enough."
    • 5.6 "Average value."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
    • 4.4 "Not very comfortable."
      3.3 "67% said rooms were small."
    View all review categories

    Overall rating

    7.5 Good
    based on 406 reviews
    • 9.7 "Terrific location."
    • 6.7 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 6.5 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.0 "Food is average."
    • 5.7 "Vibe was decent."
    • 5.7 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.2 "Only 62% said rooms were clean enough."
    • 5.3 "Internet is average."
      5.8 "58% thought it was adequately priced."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.9 "Breakfast is below average."
    • 4.6 "Not very comfortable."
      3.1 "69% said rooms were small."
      4.1 "59% thought it was too noisy."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    hotel and location
    close to the theater
    great location
    nice room
    line to check
    times square
    small room
    location was excellent
    free wifi
    staff was very helpful
    check-in staff
    store luggage
    check their bag
    long lines
    lines at check-in
    location and room
    helpful staff and location
    location and cleanliness
    room and great location
    close to time square
    More

    Photos
    Map

    Map

    Close