Palermo hotels near Santa Maria dello Spasimo

Cons: We should have been informed at check-in about that there was no hot water and no heat. We overheard a guest complaining at check-in and we where sold that it was resolved and everything would be OK within a few hours. To add insult to injury I was given a room that did not resemble anything that I booked although immediately after complaining I was shown another room that was what I did book. (And it was spectacular.) But this new room was cold, very cold, we went out to diner and when we returned a couple of hours later it was still cold. They did immediately help by providing us another room that was much hotter. I understand that issues such as this happens, what I find distasteful was that the gentleman at check-in downplayed it and was deceptive about reality. We should have been informed and allowed us to have a choice.

Cons: Nothing

Cons: not their fault, but there was a power blackout one night.

Cons: Italian military vehicles parked outside hotel day and night. Bad feeling. Wanted to stay 3 more days but hotel got expensive and felt unsafe walking around

Cons: room was very good but the bathroom clean but poorly maintained

Cons: Small shower

Cons: Nothing

Cons: Breakfast was poor, coffee was bad, selection was poor

Cons: Nothing really

Cons: The Shower was very small.

Cons: 1. Front desk guys lacked customer service skills. They were rude and unwelcoming. 2. Overall appearance of hotel looks old and dirty. It would benefit from major renovations. The furnishings, fixtures and decor were outdated, the bed was uncomfortable. the bed spread looked old and dinghy. 3. Thank goodness we stayed only 1 night.