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Salt Lake City Cargo Van Hire

Driver's age: 25-65

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Which commercial car rental company in Salt Lake City is best rated?

Based on ratings and reviews from real users on KAYAK, the best commercial car rental companies in Salt Lake City are Fox (5.9/10, 188 reviews), Enterprise Rent-A-Car (8.2/10, 68 reviews) and Avis (6.5/10, 139 reviews).

Fox

Rated 5.9/10

Enterprise Rent-A-Car

Which company has the most cargo van hire locations in Salt Lake City?

Enterprise Rent-A-Car has the most cargo van hire locations in Salt Lake City with 4 locations, followed by Hertz (4 locations) and Thrifty (3 locations).

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How does KAYAK find such low cargo van hire prices?
KAYAK compares cargo van hire prices from all major car hire companies such as Thrifty, Dollar, Enterprise, Hertz, Payless and more to find you the best deal.

Avis

6.5

Okay

Cleanliness

7.4

Comfort

7.4

Pick-up/Drop-off

6.6

Value for money

6.7

2 locations in Salt Lake City

Locations in Salt Lake City

255 South West Temple

+1 801 359 2177

Monday	08:00 - 16:00
Tuesday	08:00 - 16:00
Wednesday	08:00 - 16:00
Thursday	08:00 - 16:00
Friday	08:00 - 16:00
Saturday	08:00 - 14:00
Sunday	08:00 - 12:00

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3921 West Terminal Drive

+1 801 258 5238

Monday	05:00 - 23:5900:00 - 02:00
Tuesday	00:00 - 02:0005:00 - 23:59
Wednesday	05:00 - 23:5900:00 - 02:00
Thursday	05:00 - 23:5900:00 - 02:00
Friday	05:00 - 23:5900:00 - 02:00
Saturday	05:00 - 23:5900:00 - 02:00
Sunday	05:00 - 23:5900:00 - 02:00

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Reviews

2.0 Poor

Matthew, Jun 2026

Intermediate SUV

They oversold their vehicles as left me without a car, had to stay in the city for another day, come back to the airport the next day and rent a car from National, also had to get another hotel room by the rental location at Salt Lake City airport due to not being able to drive to the city my hotel was in. Total experience was horrible.

8.0 Very Good

Anonymous, Jun 2026

Intermediate SUV

The rental pick-up was a bit tedious...very long wait in line...

4.0 Mediocre

Anonymous, May 2026

Intermediate SUV

Our pickup time was at 10am and we did not receive a car in SLC until 3:30pm. This caused us to have quite a bit of inconvenience in having to leave the AVIS rental location and wait until they called us later in the day when a car was ready. While we received a nice rental vehicle, it wasn’t overly clean. The dropoff in Omaha went smoothly.

8.0 Very Good

Nikki, May 2026

Full-size

Counter staff were very friendly & helpful

4.0 Mediocre

Anonymous, May 2026

Economy

Pickup took over an hour.

8.0 Very Good

Anonymous, Apr 2026

Compact

Convenient location, great car, very clean. Pick up can be more smooth. Not sure why it took so long to enter my details in the computer (since I already entered them online). Took 15 minutes to get my drivers license registered, fill out forms, texting on cellphone, scanning QR codes. Not sure what was happening since i already had a reservation and filled out my details online, but took way too long. Anyway. I am thankful and appreciative of the service. Drop off at the airport was excellent.

Fox

5.9

Fair

Best rated

Cleanliness

6.2

Comfort

6.5

Pick-up/Drop-off

6.1

Value for money

6.4

One location in Salt Lake City

Locations in Salt Lake City

460 South Redwood Road

+1 801 316 2790

Monday	05:00 - 23:59
Tuesday	05:00 - 23:59
Wednesday	05:00 - 23:59
Thursday	05:00 - 23:59
Friday	05:00 - 23:59
Saturday	05:00 - 23:59
Sunday	05:00 - 23:59

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Reviews

10.0 Wonderful

Anonymous, Dec 2025

Supplier choice

Great value rate shuttles great service

2.0 Poor

Anonymous, Jul 2025

Standard SUV

The front desk clerk made it seem like it was required for me to carry their insurance. Her question was, "Do you want just the basic insurance, or do you want the premium insurance." At first I told her just the Basic, but then as I was filling out the initials on the sheet I asked her, "But insurance isn't required if I have my own, right?" She said, "As long as your insurance covers it, no, it isn't required." I told her, "Okay, so my insurance will cover it, so I don't want the insurance coverage." She snatched the sheet off of the counter and said, "No worries.. that will just be refunded with your deposit." Instead, she turned in the sheet. I inquired with the manager when I got back and she was going to look into it and give me a call back, which has never happened. The front desk rep was there at the time I was talking with the Manager and we brought her over to get her memory of the situation. The rep said, "Yeah, that conversation is vaguely familiar. I do recall something like that happening", but that was it. The manager said she'd talk with her General Manager and return my call, which has never happened. The shuttle ride was fine, but the driver didn't get up and offer help for us to get onto or off of the shuttle. Throughout the experience, I felt like a Dollar Sign and not a human. As long as I'm out of their site, and they got their money, apparently they're good.

10.0 Wonderful

Anonymous, Jan 2025

Intermediate

Fast getting to airport and back

2.0 Poor

Anonymous, Oct 2024

Compact

Had hidden charges

10.0 Wonderful

Martha, Aug 2024

Standard SUV

I loved the price and the fact that the shuttle service was quick.

2.0 Poor

Anonymous, Mar 2024

Full-size SUV

Terrible. I reserved a car with them for a noon pickup and arrived early evening of the same day and they said since I was late the car was no longer available and I had to pay $400.00 more dollars for the same car.

Hertz

5.9

Fair

Cleanliness

7.3

Comfort

6.8

Pick-up/Drop-off

6.1

Value for money

6.0

4 locations in Salt Lake City

Locations in Salt Lake City

75 S West Temple

+1 801 355 8427

Monday	08:00 - 16:00
Tuesday	08:00 - 16:00
Wednesday	08:00 - 16:00
Thursday	08:00 - 16:00
Friday	08:00 - 16:00

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750 S Main Street

+1 801 596 2670

Monday	08:00 - 17:30
Tuesday	08:00 - 17:30
Wednesday	08:00 - 17:30
Thursday	08:00 - 17:30
Friday	08:00 - 17:30
Saturday	09:00 - 12:00

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750 S. Main Street

+1 801 596 2670

Monday	08:00 - 17:30
Tuesday	08:00 - 17:30
Wednesday	08:00 - 17:30
Thursday	08:00 - 17:30
Friday	08:00 - 17:30
Saturday	09:00 - 12:00

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775 North Terminal Drive

+1 800 654 3131

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

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Reviews

2.0 Poor

Anonymous, Jul 2026

Compact

They had no cars for people that reserved them. No notification that they were out. Just a sign up list in case they got more in that day. Ridiculous.

2.0 Poor

Anonymous, Jul 2026

Intermediate SUV

Staff was fine but location seemed extremely disorganized. Received notification that car was ready for pickup three times but this was not the case. Took 30-40 minutes to get car. Advise working with some other organization rather than Hertz.

2.0 Poor

kishore, Jul 2026

Intermediate SUV

They gave me a bad car to begin with. The car already had an Oil change required warning sign. The car had an empty red bull can. When I complained the same to the Hertz customer operations manager at Salt Lake City, he was least interested in listening to what I was saying and was very adamant in accepting the fault. When I said the vipers were making a screeching sound and the viper auto mode was not working and I had to manually move it up and down, he said that Hertz does not guarantee the working of auto vipers and some cars don't even have that feature. I am renting cars since ages and never felt experienced such a terrible customer service. Never choosing Hertz again in my life.

10.0 Wonderful

Linda, Jun 2026

Compact SUV

It was so quick and easy using the contactless checkin. The car was great. The whole process was quick and easy. Will tent through Hertz again!

2.0 Poor

Anonymous, Jun 2026

Intermediate SUV

No car was available after being told there was one available.

6.0 Okay

Anonymous, Mar 2026

Compact SUV

Car selection was disappointing. We had either a huge truck or a sion

Alamo

9.0

Wonderful

Cleanliness

9.1

Comfort

9.1

Pick-up/Drop-off

9.1

Value for money

8.5

One location in Salt Lake City

Locations in Salt Lake City

3923 West Terminal Dr

+1 844 942 0335

Monday	07:00 - 23:59
Tuesday	07:00 - 23:59
Wednesday	07:00 - 23:59
Thursday	07:00 - 23:59
Friday	07:00 - 23:59
Saturday	07:00 - 23:59
Sunday	07:00 - 23:59

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Reviews

10.0 Wonderful

mehran, Oct 2025

Standard SUV

Great customer service

8.0 Very Good

Anonymous, Jul 2024

People carrier

The car could’ve been cleaner when we got it but we knew we would soon get it dirty anyway. We had 7 people in a Chrysler Pacifica and it worked well for us and our luggage. Personnel were friendly and helpful at SLC airport.

10.0 Wonderful

Anonymous, Mar 2024

Full-size

It was a very nice experience. I will rent again from them in the future.

10.0 Wonderful

Donald, Jan 2024

Full-size

Good

10.0 Wonderful

Anonymous, Jan 2024

Full-size

Service was friendly, professional and effectively expedient for what I considered a fair price in the end.

10.0 Wonderful

Anonymous, Dec 2023

Premium SUV

Everything was easy and uncomplicated.

Enterprise Rent-A-Car

8.2

Very Good

Cleanliness

8.5

Comfort

8.4

Pick-up/Drop-off

8.0

Value for money

7.8

4 locations in Salt Lake City

Locations in Salt Lake City

302 W 1700 S

+1 801 412 9285

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday

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3923 West Terminal Dr

+1 844 942 0337

Monday	07:00 - 23:59
Tuesday	07:00 - 23:59
Wednesday	07:00 - 23:59
Thursday	07:00 - 23:59
Friday	07:00 - 23:59
Saturday	07:00 - 23:59
Sunday	07:00 - 23:59

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404 South 300 West

+1 801 534 1888

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 14:00
Sunday

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843 S State St

+1 801 534 1622

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday

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Reviews

10.0 Wonderful

Anonymous, Jun 2026

People carrier

All excellent

8.0 Very Good

Carol, Apr 2026

Intermediate

The in airport pickup was great. The agent was great. The car worked great for me. The only reason why it didn’t get the top-top rating was because the poor desk agent had to switch between programs for 3rd party purchases (like kayak) and that took quite a while. For their sake I’d like to point out that’s inconvenient and not the way that most rental companies work. But it was a minor thing and overall I was very happy

2.0 Poor

Anonymous, Feb 2026

Pick-up truck

We got cancelled 2 hrs before picking up our vehicle.

2.0 Poor

Anonymous, Jan 2026

People carrier

CHECK CLOSING TIME! We booked the car for a 2pm pick-up, and this Enterprise closed at 2pm so I'm not sure why that was even an option. I was Ubering from Provo to get this Enterprise with 5 kids in tow. We arrived a few minutes late, and there was nobody there. Which meant we were stranded, and needed to get back to Boise that day. Ended up having to dish out more than $500 to get a car and get back to Boise. Yes, we should have been on time to our pick-up, unfortunately, circumstances didn't allow it. But again, I'm not sure why they would allow us to set a 2pm pick-up if they were closing at 2pm. Maybe this is a KAYAK problem.

10.0 Wonderful

D, Jul 2024

Intermediate

Staff were friendly. Car was great. Good value. Easy pickup and drop off. The only thing we had difficulty with was trying to see if we could change drop-off locations. We could not get in touch with anyone directly, other than a calling service who only was able to leave a message. We never did hear back on that, but it all worked out anyway.

10.0 Wonderful

Anonymous, May 2024

Compact

Nice car and comfortable

Payless

5.8

Fair

Cleanliness

6.7

Comfort

6.8

Pick-up/Drop-off

6.1

Value for money

5.8

One location in Salt Lake City

Locations in Salt Lake City

3921 West Terminal Drive

+1 801 258 5239

Monday	07:00 - 22:00
Tuesday	07:00 - 22:00
Wednesday	07:00 - 22:00
Thursday	07:00 - 22:00
Friday	07:00 - 22:00
Saturday	07:00 - 22:00
Sunday	07:00 - 22:00

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Reviews

8.0 Very Good

Carol, Oct 2024

Pick-up truck

We had to wait in the Avis lineup at the Salt Lake City airport when picking up the vehicle, even though there wasn't anyone waiting for the Payless representative. It took a long time. There should be a separate Payless line.

2.0 Poor

Anonymous, Jul 2024

Pick-up truck

Rude staff. Long waits. Rental was unclean and gas tank was only 3/4 full. 0/10 stars, would not recommend.

10.0 Wonderful

Anonymous, Jul 2024

Economy

Luis at the rental counter was fantastic.

2.0 Poor

Ron, Jun 2024

Full-size

Low fuel light came in when on got on the freeway. Outside was filthy!

2.0 Poor

dave, Jun 2024

Pick-up truck

Two hour wait. One person at counter. Was unable to complete transaction. Will dispute charge with American Express assistance

Thrifty

5.7

Fair

Cleanliness

7.2

Comfort

6.6

Pick-up/Drop-off

5.9

Value for money

6.2

3 locations in Salt Lake City

Locations in Salt Lake City

3920 Terminal Drive

+1 866 434 2226

Monday	07:00 - 23:00
Tuesday	07:00 - 23:00
Wednesday	07:00 - 23:00
Thursday	07:00 - 23:00
Friday	07:00 - 23:00
Saturday	07:00 - 23:00
Sunday	07:00 - 23:00

750 Souh Main Street

+1 801 596 2670

Monday	08:00 - 17:30
Tuesday	08:00 - 17:30
Wednesday	08:00 - 17:30
Thursday	08:00 - 17:30
Friday	08:00 - 17:30
Saturday	09:00 - 12:00

776 North Terminal Drive

Opening times not available

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Reviews

4.0 Mediocre

Nissim, Apr 2026

Full-size SUV

the don't hold the advertised car (nissan pathfinder in that category, and only hold poorer cars) had to escalate several times to solve the problem

2.0 Poor

Anonymous, Dec 2025

Compact

They took my reservation but when I got my uber there they didnt have a car for me when I showed up. Why allow me to make a reservation if you dont have a car for me?!

2.0 Poor

Anonymous, Jun 2025

Compact SUV

They were closed when I showed up, despite accepting the reservation at that time and sending numerous confirmation messages. When I called, I was told to "come back tomorrow", even though I had already paid for the first day (and, of course, I couldn't come back the next day). No apology was offered. Still waiting on a refund, but fully prepared to need to contest the charge through my bank due to the horrid customer service.

2.0 Poor

Catherine, Aug 2024

Intermediate

No one was at the car lot. The car was dirty and we had no option to switch out the car.

2.0 Poor

Anonymous, Aug 2024

Intermediate

Had to wait an hour and fifteen minutes for the car to be ready

10.0 Wonderful

Anonymous, Mar 2024

Supplier choice

It took a while to get the car, but the car was really clean. It was exactly what we needed and everything was great.

NU Car

5.2

Fair

Cleanliness

6.7

Comfort

6.3

Pick-up/Drop-off

5.3

Value for money

5.7

One location in Salt Lake City

Locations in Salt Lake City

72 North 2400 W

+1 801 359 4269

Monday	08:00 - 23:30
Tuesday	08:00 - 23:30
Wednesday	08:00 - 23:30
Thursday	08:00 - 23:30
Friday	08:00 - 23:30
Saturday	08:00 - 23:30
Sunday	08:00 - 23:30

Filters

Reviews

2.0 Poor

Jean-Paul, Sept 2026

Compact SUV

NU Car Rentals – Salt Lake City Airport | Formal Complaint & Demand for Refund Reservation: 6750285640NU | Agreement: SLC01-52068 Dates: September 26–27, 2026 | Paid: $136.93 Reserved: Compact SUV (Nissan Kicks class) Received: 2024 BMW 228i AWD sedan I am demanding a FULL REFUND of $136.93 for what I believe was a potentially deceptive bait-and-switch sales practice involving misrepresentation of vehicle availability, coercive upselling, and threatened cancellation of my prepaid reservation. I reserved and prepaid for a SUV because I am 6’8” and require an SUV to accommodate my height. Instead, I received a sedan after declining a paid upgrade. WHAT HAPPENED While waiting in line, I watched the female counter employee tell three customers ahead of me that their reserved SUVs were ready and available. Each was immediately offered a larger SUV for an additional fee. All three accepted and paid for the upgrades. When it was my turn, the employee told me my SUV was ready and offered the same upgrade. I declined and said I would keep the SUV I had already reserved and paid for. She walked to the back, as she had with each customer before me, returned, and suddenly announced that my SUV was unavailable. She offered me a sedan instead. I explained that I am 6’8” tall and would not fit in the sedan. She responded that this was precisely why I “have to” pay for the larger SUV upgrade. I told her I did not have to pay more. I had reserved and paid for an SUV and would gladly accept ANY SUV (compact or other) available. I was not asking for a particular make or model, only the vehicle category (SUV) to be honored which I had purchased. I pointed out that she had just told three customers their original SUVs were available, that all three had accepted paid upgrades, and that numerous SUVs were in the lot being offered as upgrades. She said the company was a small, family-owned operation and that I would take what they gave me or they had the right to refuse service and cancel my reservation. I warned the customers behind me in line that they might be given sedans if they declined the upgrade. The employee then threatened to cancel my reservation and told me to take a shuttle back to the airport and rent elsewhere. After I requested a manager, Shane intervened and allowed the rental to proceed. I ultimately received a sedan instead of the SUV I had reserved. WHY THIS IS SERIOUS The sequence raises legitimate concerns about potential bait-and-switch conduct: customers were told their original SUVs were available, offered paid upgrades, and I was told mine was unavailable only after I declined. Providing a sedan instead of the reserved SUV category, insisting I pay more to obtain an SUV, and threatening cancellation raises concerns about potentially deceptive or unfair trade practices. A disclaimer that makes and models are not guaranteed does not, by itself, resolve whether the reserved vehicle CATEGORY was fulfilled. I am requesting an investigation into whether this is an isolated incident or a broader practice across your locations, including whether employees are instructed or incentivized to withhold reserved vehicle categories to induce paid upgrades. FORMAL DEMANDS 1. Full refund of $136.93 to the original payment method. 2. Written confirmation that the $300 authorization hold has been released and no further charges will be assessed. 3. A written explanation of why my SUV was initially represented as available, why it became unavailable after I declined the upgrade, and why no other SUV was offered. 4. A formal review of the female employee’s conduct, the cancellation threat, and manager Shane’s handling of the substitution, including appropriate corrective action and employee coaching for the female employee. 5. Preservation of relevant reservation, inventory, vehicle assignment, upgrade transaction, incentive, internal communication, and available surveillance records from September 26, 2026. NOTICE OF ESCALATION If this matter is not resolved satisfactorily, I am prepared to file complaints with the Federal Trade Commission, Utah Division of Consumer Protection, and Better Business Bureau, and to seek legal advice regarding potential claims under applicable consumer protection laws. I reserve all rights and remedies available to me. Please provide a substantive written response within 10 business days, addressing each demand and explaining the basis for any refusal to issue a full refund. I am sharing this experience so other travelers can make an informed decision before booking with NU Car Rentals. I expect NU Car Rentals to take responsibility, issue the full refund, and provide a meaningful written explanation.

2.0 Poor

Anonymous, Sept 2026

Premium

An upfront recitation of restrictions....especially those not common in the area. NU asked that we not leave pavement.....Wyoming has a LOT of unpaved roads. We canceled our resevation upon learningof the restriction. This caused a lot of lost time and hurried booking elsewhere. Not a great way to start a vacation.

2.0 Poor

Anonymous, Jul 2026

Luxury SUV

My experience was awful. My flight was delayed, so I arrived about 5-6 hours after my scheduled pickup. Apparently, after 2 hours they put the car I reserved "back out for rent." I had paid for a luxury suv, but they only gave me a standard SUV. They did not refund me for the upgrade I had already paid for. And they had the luxury SUV available, because they offered it to me as long as I paid another upcharge. All I got from the customer service person was "I don't make the rules." Also, their lot is not actually at SLC airport. It's a short uber drive or about a 2 1/2 mile walk from the terminals. They do have a shuttle, but it does not start running until 6a.m., so if you have a 7a.m. or earlier flight like I did, you'll have to drop off before they open and get an Uber to the terminal......or walk 2 1/2 miles. Fortunately, I was warned about this. As my Uber was pulling away, we were flagged down by two people (who look like they got the luxury suv I paid for) who asked if there was a shuttle. They had apparently not been told about the 6a.m. start time (it was around 5:30a.m at this point). Had I listened to the person behind the counter who told me to just get there at 6 and take the shuttle, I would have definitely missed my flight, because getting through baggage check and security took almost an hour. I believe the shuttle ends at 6p.m. as well, so make sure to check on that before your trip if you have a late arriving/departing flight. You might have to Uber to the rental then as well. Despite all that, the shuttle to the rental place (I at least got to take the shuttle on the day I arrived in SLC)was nice and clean and the driver was friendly and helpful. The car was decent, and seemed new, but my wife said it smelled like jagermeister to her. If you're going up in the mountains, I'd highly suggest something with a stronger engine than the Chevy Trailblazer. It struggled getting up. Also, the change engine oil light came on as soon as we got in the car, which left me wondering how well they keep up the maintenance. They were the cheapest option, so you get what you pay for. I will not choose NU the next time I'm in SLC.

8.0 Very Good

Anonymous, Mar 2026

Supplier choice

Friendly staff. Convenient pick up and drop off. Didn't try to pressure me to buy add ons.

10.0 Wonderful

Anonymous, Mar 2026

Intermediate SUV

I loved the experience. However the intake took an hour in line. One very friendly experience girl behind the counter and a line out the door. She looked exhausted but as friendly and had excellent customer service skills. There needs to be at lease another clerk helping the customers

10.0 Wonderful

Anonymous, Jul 2025

Standard SUV

NU Car really stepped in for me because I had to rent a car last minute because my previous company dropped the ball and didn’t have inventory. The rep was really kind and worked with me to find a great car for my trip that best fit my needs. She asked about the number of people, where I was going, etc. so she knew what to offer. It ended up being more expensive that I planned but for being a day of rental and for the higher tier we ended up going with, it was a good deal. Also for off airport rental companies, the NU Car shuttle runs really often. Twice as often as another one I tried. I would rent again

Budget

4.9

Mediocre

Cleanliness

6.7

Comfort

6.3

Pick-up/Drop-off

5.2

Value for money

5.2

2 locations in Salt Lake City

Locations in Salt Lake City

235 West 500 South

+1 801 322 5582

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	08:00 - 16:00

3974 West 500 North

+1 801 736 0890

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Filters

Reviews

2.0 Poor

Anonymous, Jun 2026

Compact SUV

The worst! way expensive and it took us an hour an half to get our car

2.0 Poor

Anonymous, Apr 2026

Compact SUV

I attempted to rent a car using Kayak. Pick up was scheduled for 3pm. I received a call from budget at 1pm stating that they were overbooked and that they may have a car at 6pm. While inconvenient, I agreed to pick up at 6 instead of 3. I ask if they would definitely have a car by 6 if I waited m, he said no, not a guarantee since they were overbooked. I ended up cancelling

4.0 Mediocre

Steven, Feb 2026

Intermediate SUV

I could not get the car I reserved. Too long at the counter.

2.0 Poor

Anonymous, Oct 2025

Compact SUV

Arrived 10 pm. Reservation was made in March. Three preregister e mails were sent. When I went to get the car I was told we have no cars. I said I have a reservation and was told we have no cars. I asked when they would have a car - 1 hour, 2 hours, the next morning. I was told they have no cars and that the employee did not work tomorrow. We had to try the other rental counters until one was able to rent us a car for 2 weeks. Another customer had the same experience at Budget. I will never rent from Budget again. They did not care about my reservation or problems at all.

2.0 Poor

Dave, Mar 2025

Intermediate SUV

No cars available for 15-20 customers, myself included. Had to wait an hour before I was finally assigned a car due to my FastBreak status, which I had to let the front counter know about - the system didn’t automatically detect my status.

2.0 Poor

Anonymous, Feb 2025

Supplier choice

I waited 90 minutes to get my car and they never gave me my receipt

Dollar

4.7

Mediocre

Cleanliness

6.3

Comfort

6.0

Pick-up/Drop-off

5.1

Value for money

5.3

3 locations in Salt Lake City

Locations in Salt Lake City

3920 Terminal Drive

+1 866 434 2226

Monday	07:00 - 23:00
Tuesday	07:00 - 23:00
Wednesday	07:00 - 23:00
Thursday	07:00 - 23:00
Friday	07:00 - 23:00
Saturday	07:00 - 23:00
Sunday	07:00 - 23:00

750 Souh Main Street

+1 801 596 2670

Monday	08:00 - 17:30
Tuesday	08:00 - 17:30
Wednesday	08:00 - 17:30
Thursday	08:00 - 17:30
Friday	08:00 - 17:30
Saturday	09:00 - 12:00

776 North Terminal Drive

Opening times not available

Filters

Reviews

2.0 Poor

Anonymous, Feb 2025

Compact

No one at the Dollar counter so directed to hertz. Hertz said they could not access dollar’s system… so I went and rented with Alamo.

2.0 Poor

Heather, Jan 2025

Compact

My experience was unacceptable. I arrived from my flight and the counter was closed. Even though my rental was booked for 8pm, they apparently aren’t open at that hour. I called customer service and they had no resolutions except coming back to the airport the following day, so I ended up having to pay twice the price at another company last minute so I could get to my child’s sports tournament. I will never use them again.

2.0 Poor

Anonymous, Oct 2024

Passenger van

When we got to Salt Lake City to pick up the rental car that we had reserved, they did not have a vehicle to accommodate the amount of passengers as the rental car that we reserved. When we asked if they could accommodate us with two cards instead of one, the woman said no and walked away.

2.0 Poor

Gotmath8, Oct 2024

Intermediate

On the flight Dollar emailed "Slelect your car now" and go straight to your car. The SLC pickup island was vacant. Walked all the way back to the rental counter and found a line of 25-30 people waiting and one associate. We just left. We won't be back.

2.0 Poor

Anonymous, Oct 2024

Standard SUV

Although I confirmed ahead of my reservation time, and attempted to use the online checkin and pickup, I arrived to find a long line, one employee at the desk, and learned there was no inventory at the airport location. I’m just grateful that Dollar and Expedia gave me no problems in canceling my reservation.

2.0 Poor

Jenaro, Jul 2024

Intermediate

I wanted to switch drivers and instead they charged me for an additional driver. Never knew the charges until my wife returned the vehicle.

Easirent

3.8

Poor

Cleanliness

4.5

Comfort

4.6

Pick-up/Drop-off

3.8

Value for money

5.0

2 locations in Salt Lake City

Locations in Salt Lake City

756 S Redwood Rd

+1 801 889 1805

Opening times not available

Salt Lake City International Airport

Opening times not available

Filters

Reviews

2.0 Poor

Kirsten, Jul 2025

Intermediate SUV

I booked the rental for 8:30 pm. I called for the shuttle to take me from the airport to the rental office from the airport. It never came. By then, it was 9 pm and the rental desk was closed for the night. I was stuck at the airport with my children, suitcases and no rental. I had to do a last minute rental at another company for much more money. I’m never renting through a third party vendor, like kayak or Expedia ever again.

2.0 Poor

Anonymous, Apr 2025

Intermediate SUV

I never got the rental because the shuttle never picked me up. Had to rent with Avis.

2.0 Poor

Anonymous, Mar 2025

Intermediate

I had a reservation. They ran out of cars. Refused to provide an upgrade at the same price. I had to go elsewhere. AVOID!

2.0 Poor

Anonymous, Jan 2025

Full-size SUV

Car wasn’t ready even though we arrived 1.5 hours after our established pick up time. Kept saying it would be only 5-10 minutes longer, due to the car being dirtier than they thought. Confusion between check in agent & the rep that hands customer the keys over; needing additional signatures and logging the VIN & plates after we left the lot. Apparently they require you to take a video of the car before leaving, which we were not told. Confrontational drop off/check in rep because we didn’t have video. Felt very unprofessional & shady, won’t use again.

8.0 Very Good

Anonymous, Jan 2025

Standard SUV

The van driver was very informative. It was c a long distance from the airport, but it worked out. My car was a beater.old and run down.

2.0 Poor

Anonymous, Sept 2024

Intermediate SUV

1. The website said they were located IN the SLC airport. They weren’t. 2. Went to the pick up point and had to wait 45 for their shuttle. Repeatedly tried to call and no answer. 3. Go there, hours are 8am-6pm. My departure flight left at 6am. I asked how am I supposed to get to the airport. They said get an Uber. At 4am?? 4. When the lady in front of me came back in and said the car they just gave her had a cracked windshield and the check engine light was on, i decided to forgo renting from them and called a friend for a ride. I went without a rental the entire visit because I was worried about my safety in a sketchy car they may give me and trying to find a safe Uber at 4am in the city. The location was a good 5+miles from the airport, so not even close.

National

10.0

Wonderful

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

9.5

One location in Salt Lake City

Locations in Salt Lake City

3923 West Terminal Dr

+1 844 942 0336

Monday	07:00 - 23:59
Tuesday	07:00 - 23:59
Wednesday	07:00 - 23:59
Thursday	07:00 - 23:59
Friday	07:00 - 23:59
Saturday	07:00 - 23:59
Sunday	07:00 - 23:59

Filters

No reviews available

Sixt

9.8

Wonderful

Cleanliness

9.8

Comfort

9.8

Pick-up/Drop-off

9.8

Value for money

9.4

One location in Salt Lake City

Locations in Salt Lake City

3921 W Terminal Dr

+1 888 749 8227

Monday	07:00 - 23:59
Tuesday	07:00 - 23:59
Wednesday	07:00 - 23:59
Thursday	07:00 - 23:59
Friday	07:00 - 23:59
Saturday	07:00 - 23:59
Sunday	07:00 - 23:59

Filters

Reviews

10.0 Wonderful

Karen, Jul 2025

Intermediate

Sixt ar SLC has been great. The pickup and drop off are quick, easy, and friendly. I have both times received an upgrade on the vehicle. The shuttle has always been right there for me both directions. The one downside the first time I rented from SIXT was that there's no signage to tell me where to find the shuttle. I had to ask lots of questions to find it. And it's a bit of a walk away, past all the rental cars and out to the curb, in case that makes a difference to someone.

10.0 Wonderful

Annette, Jan 2025

Premium SUV

Great customer service. I had to change my car for a 4WD, contacted Sixt via email, got an answer immediately. When I arrived to the airport took the shuttle, arrived in no time, the driver was very helpful and nice, at the office Antonio assisted us, very professional gave us all the options. I returned the car a different city, same excellent service, they took us to our hotel at the airport. Will definitely book my next rental with Sixt. Simply excellent!

10.0 Wonderful

Steve, Mar 2024

Premium SUV

Everything was great

Ace

9.5

Wonderful

Cleanliness

9.5

Comfort

9.5

Pick-up/Drop-off

9.5

Value for money

9.5

One location in Salt Lake City

Locations in Salt Lake City

2740 California Ave #2

+1 801 977 9111

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	09:00 - 17:00
Saturday	09:00 - 16:00

Filters

No reviews available

Advantage

8.0

Very Good

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

8.0

One location in Salt Lake City

Locations in Salt Lake City

72 N 2400 West

+1 801 521 1761

Monday	07:00 - 23:59
Tuesday	07:00 - 23:59
Wednesday	07:00 - 23:59
Thursday	07:00 - 23:59
Friday	07:00 - 23:59
Saturday	07:00 - 23:59
Sunday	07:00 - 23:59

Filters

No reviews available

Economy Rent a Car

6.3

Okay

Cleanliness

7.7

Comfort

7.3

Pick-up/Drop-off

5.8

Value for money

6.5

One location in Salt Lake City

Locations in Salt Lake City

1974 W North Temple

Opening times not available

Filters

Reviews

6.0 Okay

Dora, Oct 2024

Full-size

Would have liked to have known that they do not have a shuttle waiting for passengers but they are on call only. It was cold, raining and windy and had to wait until I pulled up my email to call the customer service number and then be told going to be another 15 minutes before someone came for us.

2.0 Poor

Anonymous, Jun 2024

Compact

Slowwww pickup and dropoff

10.0 Wonderful

Anonymous, Jun 2024

Intermediate

The car I rented before this one in West Palm was the worst experience I ever had in my life and I’ve been running cars for 50 years. And I guess that’s why I was blessed with one of the best experiences I ever had with the car. Pick up was so easy the girls upfront were smart and easy-going. It was really a really relief that this Rental was so smooth.ahhhhhh

10.0 Wonderful

vicki, Jun 2024

Standard SUV

The staff were incredibly helpful & friendly. The pick-up & drop-off was easy & quick.

10.0 Wonderful

Anonymous, May 2024

Full-size

perhaps have the shuttle pick up instructions online

2.0 Poor

Wilberto, Mar 2024

Full-size

I have rented dozens of cars over the past few years and have never ever had an experience this bad. Terrible. Do not book a car here especially if you're a local. I went to pick up the car I reserved and pre-paid, I had a valid driver's license and my credit card with me but they wouldn't give me the car. They said they required a secondary proof of address ONLY FOR LOCALS, but wouldn't take my bank statements or my car insurance bill or my renter's insurance bill. They said it had to be a utility bill. I didn't have any, my utilities are included in rent so obviously I don't have utility bills. They didn't listen to anything I said and were extremely rude and inflexible. The manager was so rude I couldn't believe it. Had to take another Uber back to my office and now I'm fighting for a refund.

Europcar

4.8

Mediocre

Cleanliness

5.5

Comfort

5.9

Pick-up/Drop-off

4.8

Value for money

5.1

One location in Salt Lake City

Locations in Salt Lake City

460 South Redwood Road

+1 801 316 2790

Opening times not available

Filters

Reviews

6.0 Okay

Anonymous, Jan 2025

Intermediate SUV

There was an extra driver charge for my wife because she didn't change her last name. No wiper fluid

4.0 Mediocre

Anonymous, Apr 2024

Intermediate SUV

The lights didn’t work and we had to refill the air in the tires twice in a week

Ace Rent-a-Car

10.0

Wonderful

Cleanliness

8.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

8.0

One location in Salt Lake City

Locations in Salt Lake City

2740 California Ave #2

+1 801 977 9111

Opening times not available

Filters

No reviews available

Drive Rental Cars

6.0

Okay

Cleanliness

6.7

Comfort

6.9

Pick-up/Drop-off

5.3

Value for money

6.4

One location in Salt Lake City

Locations in Salt Lake City

72 North 2400 W

Opening times not available

Filters

No reviews available

York Car Rental

3.2

Poor

Cleanliness

4.7

Comfort

4.6

Pick-up/Drop-off

3.3

Value for money

3.6

One location in Salt Lake City

Locations in Salt Lake City

2200 West North Temple Street Salt Lake City Utah,Salt Lake City,UT,US

Opening times not available

Filters

No reviews available

Elita Rent A Car

2.0

Poor

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Salt Lake City

Locations in Salt Lake City

Salt Lake City Airport International SLC

+1 801 322 6090

Opening times not available

Filters

No reviews available

Eagle Rent A Car

No score available yet

3 locations in Salt Lake City

Locations in Salt Lake City

1360 S Redwood Road

Opening times not available

2476 West California Ave

Opening times not available

Salt Lake City airport

Opening times not available

Filters

No reviews available

Affordable

No score available yet

2 locations in Salt Lake City

Locations in Salt Lake City

1974 W North Temple

+1 801 288 2277

Opening times not available

4000 South State Street

+1 801 266 7368

Opening times not available

Filters

No reviews available

Airport Van

No score available yet

2 locations in Salt Lake City

Locations in Salt Lake City

1659 West Temple

Opening times not available

758 South Redwood Road

Opening times not available

Filters

No reviews available

Rugged

No score available yet

2 locations in Salt Lake City

Locations in Salt Lake City

2740 W California Ave

+1 801 977 9111

Opening times not available

Salt Lake City Int'l Airport

+1 801 977 9111

Opening times not available

Filters

No reviews available

Ace Rental Cars

No score available yet

One location in Salt Lake City

Locations in Salt Lake City

2740 California Ave #2

+1 801 977 9111

Opening times not available

Filters

No reviews available

Advance Car And Truck Rental

No score available yet

One location in Salt Lake City

Locations in Salt Lake City

298 2400 W, Salt Lake City, Salt Lake County, Utah

+1 801 322 6090

Opening times not available

Filters

No reviews available

Advance Van Rental

No score available yet

One location in Salt Lake City

Locations in Salt Lake City

758 South Redwood Road

+1 801 441 6040

Opening times not available

Filters

No reviews available

Avr

No score available yet

One location in Salt Lake City

Locations in Salt Lake City

Salt Lake City Airport

Opening times not available

Filters

No reviews available

DRIVALIA

No score available yet

One location in Salt Lake City

Locations in Salt Lake City

72 North 2400 W

Opening times not available

Filters

No reviews available

E-Z Rent-A-Car

No score available yet

One location in Salt Lake City

Locations in Salt Lake City

72 N 2400 West

+1 801 521 1761

Monday	07:00 - 23:59
Tuesday	07:00 - 23:59
Wednesday	07:00 - 23:59
Thursday	07:00 - 23:59
Friday	07:00 - 23:59
Saturday	07:00 - 23:59
Sunday	07:00 - 23:59

Filters

No reviews available

Econorent

No score available yet

One location in Salt Lake City

Locations in Salt Lake City

Salt Lake City Airport SLC

+1 801 288 2277

Opening times not available

Filters

No reviews available

Firefly

No score available yet

One location in Salt Lake City

Locations in Salt Lake City

775 N Terminal Dr

+1 888 296 9135

Monday	07:00 - 23:5900:00 - 01:00
Tuesday	00:00 - 01:0007:00 - 23:59
Wednesday	07:00 - 23:5900:00 - 01:00
Thursday	07:00 - 23:5900:00 - 01:00
Friday	07:00 - 23:5900:00 - 01:00
Saturday	00:00 - 01:0007:00 - 23:59
Sunday	07:00 - 23:5900:00 - 01:00

Filters

No reviews available

Fox Autorent

No score available yet

One location in Salt Lake City

Locations in Salt Lake City

Salt Lake City Airport International SLC

+1 855 849 4209

Opening times not available

Filters

No reviews available

Goldcar Rental SP

No score available yet

One location in Salt Lake City

Locations in Salt Lake City

460 South Redwood Road / (off Airport) Salt Lake City Ut

+1 801 316 2790

Opening times not available

Filters

No reviews available

keddy by Europcar

No score available yet

One location in Salt Lake City

Locations in Salt Lake City

2375 W North Temple, Salt Lake City

+1 801 322 6090

Opening times not available

Filters

No reviews available

North Car Rental

No score available yet

One location in Salt Lake City

Locations in Salt Lake City

775 North Terminal Drive

+1 800 654 3131

Opening times not available

Filters

No reviews available

Rhodium

No score available yet

One location in Salt Lake City

Locations in Salt Lake City

Salt Lake City Airport. Off-airport. 460 South Redwood Road

+1 801 316 2790

Monday	04:00 - 23:59
Tuesday	04:00 - 23:59
Wednesday	04:00 - 23:59
Thursday	04:00 - 23:59
Friday	04:00 - 23:59
Saturday	04:00 - 23:59
Sunday	04:00 - 23:59

Filters

No reviews available

Silvercar

No score available yet

One location in Salt Lake City

Locations in Salt Lake City

1785 S 4130 W

+1 855 359 2227

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	08:00 - 18:00

Filters

No reviews available

Sunnycars

No score available yet

One location in Salt Lake City

Locations in Salt Lake City

3920 West Terminal Dr

Opening times not available

Filters

No reviews available

VIPCars Recommendation

No score available yet

One location in Salt Lake City

Locations in Salt Lake City

776 N Terminal Dr Salt Lake City, UT US

+1 914 368 0091

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

Filters

No reviews available

1004 travellers who rented a car in Salt Lake City gave the car agency they used an average rating of 5.7

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