Overview

City Hotel Shanghai

5-7 Shan Xi Road South, Shanghai 200020, China
+86 216 255 1133

S$ 126+

Overall guest ratings

7.9/10 Good
based on 5,506 reviews

Review highlights

  • 9.1
  • 7.6
  • 5.7
  • 4.6

Good to know

  • Clean rooms
  • Great shopping

Nearby

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    About

    Putting you within a 10-minute drive of Jing An Temple and Flower, Bird, Fish & Insect Market, City Hotel Shanghai offers an airport pick-up service (available 24 hours) for CNY 600 per person. Guests can indulge in spa services, and City Restaurant, one of 3 restaurants, serves breakfast, lunch, and dinner. An indoor pool and a bar/lounge are other highlights, and rooms offer up nice touches like bathrobes and slippers.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Concierge service
    • Cribs available
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 5,506 reviews
    • 9.1 "Terrific location."
      9.4 "Easily accessible by car, said 94%."
      9.9 "99% liked the proximity to shopping."
      9.3 "City centre within easy reach, said 93%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
      8.6 "Good access to the airport, said 86%."
    • 7.6 "Good breakfast."
      9.4 "94% were happy with the price of the breakfast."
    • 7.3 "Good service."
      7.5 "75% found the staff to be very friendly."
      8.1 "Housekeeping was great, according to 81%."
      8.0 "80% said the concierge service was amazing."
      7.2 "Management was excellent, said 72%."
      8.2 "82% said the booking process went smoothly."
    • 6.8 "Pool is mediocre."
    • 6.0 "Sufficient wellness & sports facilities."
      6.4 "For only 64%, the fitness area was satisfactory."
    • 5.7 "Average value."
      5.0 "The price was ok for 50%."
    • 4.6 "Rooms are not good."
      1.6 "84% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      1.4 "86% thought they were poorly maintained."
      2.0 "80% found problems with the furniture."
      2.8 "Air conditioning was criticized by 72%."
      2.4 "76% said the bathroom was dirty."
      4.0 "60% had problems with the shower."
      4.2 "58% were disappointed with the minibar."
    • 2.9 "Disappointing internet connection."
      2.2 "78% thought it was overpriced."
      3.6 "64% said the wifi quality was bad."
    • 2.8 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      2.8 "Air conditioning was criticized by 72%."
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    Overall rating

    7.6 Good
    based on 991 reviews
    • 8.6 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      8.9 "City centre within easy reach, said 89%."
    • 7.9 "Good breakfast."
    • 6.7 "Pool is mediocre."
    • 5.9 "Sufficient wellness & sports facilities."
      6.4 "For only 64%, the fitness area was satisfactory."
    • 5.7 "Service is ok."
      6.5 "Only 65% thought the service was professional."
    • 5.5 "Average value."
    • 5.4 "Rooms are ok."
    • 3.2 "Disappointing internet connection."
      2.7 "73% thought it was overpriced."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 715 reviews
    • 9.2 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      9.9 "99% liked the proximity to shopping."
    • 7.8 "Good breakfast."
    • 7.6 "Good service."
      7.5 "75% found the staff to be very friendly."
    • 6.8 "Pool is mediocre."
    • 5.6 "Average value."
    • 4.1 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 3.9 "Rooms are not good."
      1.2 "88% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
    • 2.8 "Disappointing internet connection."
      2.1 "79% thought it was overpriced."
    • 2.6 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
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    Overall rating

    8.6 Excellent
    based on 2,697 reviews
    • 9.4 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.9 "99% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "Business sites within easy reach, said 100%."
      9.4 "City centre within easy reach, said 94%."
    • 8.8 "Generally very clean."
      8.7 "87% said rooms were clean."
      8.6 "86% thought it was clean."
    • 7.9 "Good breakfast."
    • 7.7 "Good service."
      7.6 "76% found the staff to be very friendly."
      7.8 "Management was excellent, said 78%."
    • 6.5 "Sufficient wellness & sports facilities."
      6.7 "For only 67%, the fitness area was satisfactory."
    • 6.2 "Average value."
    • 4.9 "Rooms are not good."
      1.4 "86% said rooms were small."
      2.6 "74% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      2.7 "Air conditioning was criticized by 73%."
    • 2.6 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      2.6 "74% didn't like the uncomfortable beds."
      2.7 "Air conditioning was criticized by 73%."
    • 2.6 "Disappointing internet connection."
      1.9 "81% thought it was overpriced."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    based on 1,101 reviews
    • 8.8 "Location is great."
      9.1 "Easily accessible by car, said 91%."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.3 "City centre within easy reach, said 93%."
    • 7.2 "Good breakfast."
    • 7.0 "Good pool."
    • 6.8 "Service is ok."
    • 6.1 "Sufficient wellness & sports facilities."
      6.5 "For only 65%, the fitness area was satisfactory."
    • 5.7 "Average value."
    • 5.2 "Rooms are ok."
    • 4.0 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 3.3 "Not very comfortable."
      2.8 "72% didn't like the uncomfortable beds."
      2.2 "78% said rooms were small."
      3.0 "Air conditioning was criticized by 70%."
    • 3.0 "Disappointing internet connection."
      3.5 "65% said the wifi quality was bad."
      2.4 "76% thought it was overpriced."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Great shopping"
    data provided by TrustYou

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