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Pros: Some staff were good others could not be bothered.

Cons: Nicer staff

Pros: The crew was excellent, however I had a very serious problem upon checking in as I DISCOVERED AM NOT ALLOWED A SINGLE KG OF LUGGAGE.THE AIRLINE ASKED ME TO INFORM THE AGENT WHO DID NOT MAKE IT CLEAR WHEN I WAS BUYING THE TICKET.THAT HAS COST ME A LOT OF ANXIETY AND BIG$$

Cons: TICKETS ON SALE THAT HAS NOT LUGGAGE MUST BE CLEARLY STATED THAT NO LUGGAGE ALLOWED

Pros: The flight was on time.

Cons: Bathrooms could be cleaner.

Pros: The people at the check-in desk.

Cons: A light snack and drinks would have been good. Even just water.

Pros: Flight on time and without problems.

Cons: My seat was broken and can not put it in a relaxed position wich is unomfortable to sleep.

Pros: Nothing

Cons: Everything

Pros: After missing my connecting flight united booked me on ANA was the best part of my 20+ hour day .

Pros: The airlines was on-time and provided a lot more service to passengers than do American airlines (including a meal on a 3 hour flight).

Cons: Boarding was a mess with everyone lining up at one time and pushing to get on the plane. Not very organized.

Pros: Nothing.

Cons: Everything. Boarding on time for starters

Cons: You can't even supply the flight yet constantly send e-mails asking how the flight was. You shouldn't offer flights if you can't book them. Then sending constant e-mails making it seem like they're booked.

Pros: It got me there.

Cons: Vintage plane.

Pros: Was an ok flight experience. Boarding was smooth and the cabin staff were pleasant.

Cons: Not one of my 4 flight legs were on time. The flight I was on was advertised as non stop flight but what is not made clear is the flight has to make a stop for passengers to clear immigration and customs - which is ok but they should make it clear. They also have a wierd policy of not allowing use of phones or tablets even on flight safe mode which if you aren't prepared for makes a boring flight.

Pros: The worst air travel experience I’ve ever had.

Pros: Nothing

Cons: It was a disaster from the time I boarded the flight, worst ever experience. Ground staff need to be trsined in English nd to greet eitha smile in the face.

Pros: Great seat

Cons: Not good food in Business Class. Below average.

Cons: The crew’s English was awful; this making this Cartier a bad choice for non-Mandarin speaking travelers. The power port is throttled at 20W, make my sleep therapy machine inoperablere so I got no sleep on a 12 hour flight. Food was mediocre at best. Never flying China Eastern again.

Pros: Cabin crew was amazing!

Cons: Food was mediocre and we've had better on Singapore Airlines before.

Pros: Amazing crew. Seat needs more padding.

Cons: Memory foam seats

Pros: Good food. Friendly staff efficient airports.

Cons: Confusion at check in on baggage constrains. Conflict between what the agent told us and what was documented on our ticket contract. Plane very cold Unable to recline seats for much of the flight under guidance of flight attendants. Unable to sleep as a result.

Cons: Nothing much

Cons: Delayed too much except that, everything was good

Pros: Nice entertainment on this flight, modern movies and TV programs. The food was good, more than enough to fill you up on a 4.5 hr flight.

Cons: The business class configuration on the 777s operates on this flight is not worth the extra price paid. I found that the level of recline (120 degrees) made my back ache and it just wasn’t comfortable. I’ve flown this flight several times now and this is an issue for me. I’d like to arrive refreshed

Pros: Crew was courteous.

Cons: Seat needs to be much roomier. Entertainment and Food should be good and more options.

Pros: Comfortable seats in Premium Economy.

Cons: Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad.

Pros: The flight attendants were very nice and efficient. Food was good and the wine selections were appropriate for the type of food served.

Pros: Everything

Cons: Nothing

Pros: crew service was good and friendly

Cons: baggage unloading was very slow.

Pros: 787 Plane, leg space, polite and beautiful staff + service.

Cons: Need to improve on food

Cons: They could improve on the entertainment and service.

Cons: Boarding was announced for gate 27, then 22 on th Board, then back to 27 so we ran around a bit.

Pros: The check-in staff at SGN domestic were efficient in getting us on to our connecting flight despite the late arrival from Sydney.

Cons: Communication. Our plane had a malfunction at Sydney which caused a delay. After it was repaired, we are then told of further delays due to the pilot now running out of hours, delays in sourcing a new pilot, and then having to resupply all the catering. 26 hour delay.

Pros: The flights left and arrived on time.

Cons: When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues.

Pros: Staff

Cons: Better movies , better vegan food

Pros: Staff was nice

Cons: The food vegan Movies

Pros: Great airplane (787 Dreamliner), comfortable seats, lots of meals, no charge for beer & wine

Cons: IMO, the flight attendants should understand better english. It was clear they didn't understand much. I had to claim checked bags and recheck every flight segment. No abilty to reserve seats unless it was more than 72 hours before departing!

Pros: Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable.

Cons: The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection

Pros: The price was right and the aircraft are new B737s.

Cons: The snack provided was a pack of 3 oreos and some water. They had other snacks and meals available for sale.

Cons: Very little leg room, no complimentary water or snack.

Pros: On time

Cons: There baggage weights are ridiculous! 40 lbs for economy plus 30 lbs for economy..? Give me a break! Cost me the same amount for my baggage penalty for 5 lbs overweight as my tickets for two! Especially when they tell me to add the extra weight to my carry on... so what's the big deal? Same total baggage weight! I'll never fly with them again!

Pros: I would like my money back,because I paid almost 50$ for the travel insurance. Would you please help me. Thanks

Pros: TV was okay when it was working, however crew was not around when I needed help and it was no longer functioning the last 3 hours of the flight.

Cons: Food wasn't great. Not many options. Nothing vegetarian, of course I brought my own food, however it wasn't anything hot.

Pros: The food was excellent for airline food. The crew were very nice.

Cons: I couldn't get the wifi at Beijing Capital Airport to work with my American computer no matter what I did...

Cons: I was traveling with friends who's flight kept getting canceled without any notifications, only found out till check in. I had an added layover that I didn't know about. My friends and I will avoid China Southern airlines in the future

Cons: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

Pros: attentive and polite flight attendants

Cons: Hope to keep departure on time !!!!!!

Pros: Crew was friendly

Cons: To many transfers

Pros: I would like my money back,because I paid almost 50$ for the travel insurance. Would you please help me. Thanks

Pros: Crew, vegetarian food and entertainment all were good.

Cons: The seating is pretty cramped esp when seat ahead of you leans back.

Cons: I requested fruit platter as my food, but they did not have any information for that. So they did not give me any food for this 14+6 hours long flights

Pros: Great flighy

Pros: Check in is easy. Everything went smoothly. Food is like a roll stuffed with chicken and sauce. Really good actually. Kinda like a mini chicken bake from Costco They also have arcade games and a remote

Cons: Bay

Pros: Great

Cons: Services can be better

Pros: The seat was huge and super comfortable for economy. I slept very well on the overnight flight from Haneda to Bangkok.

Pros: The crew was very nice and the plane was comfortable. Would fly again anytime.

Pros: Uncomfortable seating that cannot recline on a red eye flight from S’pore to Shanghai

Pros: That the flight was on time

Cons: No drink. You can't change the chair position. And i'll never meet a airline luggage weight allowed 15 kg

Pros: Quick check-in and boarding.

Cons: Flight was delayed 30 minutes. No beverages served.