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Cancún Cargo Van Hire

Driver's age: 26-65

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Cheap Cargo Van & Moving Truck Hire in Cancún

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Nissan Caravan car
Nissan Caravan
or similar COMMERCIAL
2
2
2/4
M
S$ 130/day
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Nissan Caravan car
Nissan Caravan
or similar COMMERCIAL
2
2
2/4
M
S$ 132/day
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Best prices found by KAYAK users in the past 48 hours.

Top Tips for Hiring a Cargo Van in Cancún

  • Cancun Cargo Van Rentals is the perfect solution for your transport or moving needs. Whether it's to transport personal or business cargo of whatever size or fragility, Cancun cargo van rentals have you covered. Cancun cargo van rentals provide reliable vans with ample cargo space for items of all sizes. Not only are there different varieties to choose from, but also affordable rental packages and customer service that is friendly to all renters. All cargo van rentals are equipped with safety measures ensuring your items reach the desired destination safely and in great shape.
  • Cancun International Airport (CUN) is a popular rental place for Cancun cargo van rentals. The rental car center is located within the airport complex. Here you can find both international and local car rental agencies. Some car rental agencies located at the airport include Budget, Europcar, Avis, Alamo, and National. The car rental agencies are quite considerate to their customers with policies such as a free cancelation of up to 48 hours after booking your rental cargo van. Most companies operate on a 24/7 basis making picking up and dropping off your rental cargo van convenient.
  • Cancun is known for its prominence as a tourist attraction destination. Because of the many movements you may find it challenging to drive in the city due to increased traffic congestion. The rush hour in Cancun is usually between 7 am and 9 am in the morning and between 4 pm to 6 pm in the evening. Some highways that experience traffic congestion during these hours include Blvd Colosio, which gets heavy traffic because it links with the Cancun International Airport (CUN).
  • Cargo van renters in Cancun should be aware that speed limits are posted in kilometers. Renters that are used to miles should consider using a converter to get the correct readings in the speedometer. The speed limit on highways is usually 100 km/h (62 mph) and 60 km/h (37 mph) near municipalities. The terrain in Cancun is mainly flat, and the roads are usually straight, giving a sense of safety to new drivers.

FAQs About Hiring a Cargo Van in Cancún

  • What are the requirements to rent a cargo van in Cancun?

    The requirements to rent a cargo van in Cancun vary depending on the car rental agency. Most agencies will ask for a valid driver's license from your home state or country. Age requirements may vary from one company to another. Most companies require renters to be at least 21 years while some agencies like Budget have set the minimum age at 18. Young drivers below 25 years are required to pay a young driver's fee, which varies from one provider to another. You will also need a credit card in your name for payment purposes. Ensure it's a major credit card like Visa, American Express, and Mastercard.

  • What is the most reliable type of cargo van to rent in Cancun?

    When choosing a cargo van in Cancun, you need to consider the size and frailty of your cargo. Consider a high-roof cargo van if you have high-top cargo. One of the popular van types is the Toyota Sienna because of its compactness. Another reliable cargo van is the Mitsubishi Xander Cross.

  • Where are the best places to park a cargo van in Cancun?

    Book a hotel with on-site parking to avoid challenges when parking your rental cargo van. Parking lots in Cancun are scarce, and you might have difficulty finding parking spaces. If you miss a hotel with on-site parking, you need to budget for parking. The Cancun International Airport offers parking at a rate of approximately $1.75 (30MXN) per hour. After 60 hours, the cost per day will be applied, which is $13.52 (235MXN).

  • How does KAYAK find such low cargo van hire prices?

    KAYAK compares cargo van hire prices from all major car hire companies such as Thrifty, Dollar, Enterprise, Hertz, Payless and more to find you the best deal.

Cancún Cargo Van Hire Company Reviews 
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

Alamo

5.2

Fair

Read 88 reviews
Best rated

Cleanliness

5.8

Comfort

5.6

Pick-up/Drop-off

5.3

Value for money

4.8

5 locations in Cancún

Show locations

Locations in Cancún

Av Tulum Sm 4 La Quinta Inn

+52 998 884 8427

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Blvd Kukulcan Km 13, La Isla

+52 998 176 8137

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Blvd Kukulcan Km9.5 Condominio

+52 998 883 3621

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Intl And Domestic Arrivals

+52 998 886 0100

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Lot 4 Main Office.

+52 998 886 0101

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

8.0 Very Good

Cem, Apr 2024

Standard SUV

KAYAK
The pickup is not at the airport but a 4-5 min shuttle away. The pickup is straightforward, they have enough staff to minimize wait times. They did not have our reserved childseats which made the trip unsafe but we managed. They also try to upsell insurance and other add ons, we stood firm and got what we agreed/paid for minus the carseats. Overall I'd give this experience a 6/10.

4.0 Mediocre

Anonymous, Feb 2024

Standard SUV

KAYAK
I rent the same time every year with them in Mexico - for an extended amount of time approx 24-30 days, this year it was an additional $1,000 more!!! I had them pull up last years and sure enough it showed it was less. I truly like the convenience of the location and service but to get stuck with double what I typically pay is not worth it. We use to rent from Hertz and there was a lawsuit for inflation I wonder if that’s the case here?

2.0 Poor

Anonymous, Dec 2023

Intermediate SUV

KAYAK
Their insurance cost was outrageous. Never will I use Alamo again.

4.0 Mediocre

Anonymous, Jun 2021

KAYAK

Pros:

Car was good

Cons:

Pick up and drop off was very slow, line was long. At drop off they made you wait in the same line to return the car as the people waiting in line to pick up the car. Car return took 30 minutes. Also Kayak did not make Car insurance policies clear, and staff at Alamo were very aggressive at pushing their Insurance options. Their arguments with customers about insurance was one of the things slowing down the pickup/drop off line.

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

Nothing. They did not have a car even though we booked one. We had to change our entire travel plans because of that. Horrible.

Cons:

Uhm, maybe having a car available when you've booked one?

2.0 Poor

Anonymous, Apr 2021

KAYAK

Pros:

Even though we had a reservation, there were no cars available when we arrived. We had to rent from another vendor for a much higher price.

Cons:

Honoring a reservation would have been the right thing to do.

1 out of 30

MEXRENTACAR

3.9

Poor

Read 69 reviews

Cleanliness

5.0

Comfort

4.9

Pick-up/Drop-off

3.9

Value for money

3.9

One location in Cancún

Show locations

Locations in Cancún

Aeropuerto Intl. de Cancún

+52 334 170 8243

Opening times not available

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Reviews

2.0 Poor

Anonymous, Jul 2024

Standard

KAYAK
The customer service representative demonstrated unprofessional behavior. There were undisclosed fees totaling $270. The provided rental car was in poor condition, with low tire pressure, insufficient fuel, and a rough paint job. I will not rent from or recommend this establishment in the future.

4.0 Mediocre

Anonymous, Jul 2024

Intermediate

KAYAK
A lot of waste of time to pick up and drop the car, around 2 hours to pick up the car with just 5 people in line and more than 1 hour with nobody in line for drop off. Never comeback.

6.0 Okay

anwesh, May 2021

KAYAK

Cons:

We purchased full bumper to bumper coverage with roadside assistance and when we called the number after our tire was flat, no one was available to answer (not sure if they were only open during office hours) - which doesn’t make any sense to me.

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

The staff sucks. They lied to me multiple times. Ridiculous! There was no car there. I didn’t get a car. Totally messed up my 25th wedding anniversary. Avoid at all cost. Go with Costco.

Cons:

Everything. I didn’t get a car. They totally suck. They had no intention of holding my reservation that I made months in advance. Then they try to upgrade for $300 more. Then that’s not available. What a joke. Then I’m order to get a taxi they want me to go to a timeshare presentation 50 miles from where I’m staying. Avoid. Avoid. Avoid

8.0 Very Good

Andrew, May 2021

KAYAK

Pros:

Location was convenient,

Cons:

Vehicle could have been cleaned, didn’t have full tank gas when we got it. Price of insurance a day was high almost cost the same as the rental it’s self.

4.0 Mediocre

Anonymous, May 2021

KAYAK

Cons:

If they explain car insurance before getting the car

1 out of 23

Europcar

3.7

Poor

Read 78 reviews

Cleanliness

5.5

Comfort

5.0

Pick-up/Drop-off

4.0

Value for money

3.6

13 locations in Cancún

Show locations

Locations in Cancún

Av Bonamak Y Cazon

+52 998 892 8952

Opening times not available

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Av. Bonampak Y Cazon, Sm 3 L 40 #95

+52 998 892 8952

Opening times not available

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Av. Lopez Portillo Mza 7 Lt 5, Local 8 SMZA 85

+52 998 880 4848

Opening times not available

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Blvd Kukulcan Km 14 5 Lote 40 A

+52 998 881 2000

Opening times not available

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Blvd Kukulcan Km 20 Zona Hotelera

+52 998 848 7400

Opening times not available

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Blvd Kukulcan Km13.5 Zona Hotelera

+52 998 885 0483

Opening times not available

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Blvd. Kukulcan Km 9.7, Punta Cancun, Zona Hotelera, Cancún, Q.R.

+52 998 577 3403

Opening times not available

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Blvd. Kukulcan, Km 5

+52 998 240 3339

Opening times not available

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Boulevard Vialidad Paseo Mujeres Sm 3 MZ 1 Lt 10

+52 998 227 4179

Opening times not available

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Ctra. Cancún - Chetumal Km 22, Col. Aeropuerto Internacional.

+52 998 886 0063

Opening times not available

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Km 12 5 Blvd Kukulcan Lt18

+52 998 891 4200

Opening times not available

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Milla De Oro Carretera Federal 307, Km 332 Carretera Playa Del Carmen, Plaza 101 Puerto Morelos Qroo

Opening times not available

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Punta Sam Carretera Mza 002

+52 998 227 4179

Opening times not available

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Reviews

2.0 Poor

Anonymous, Nov 2024

Intermediate SUV

KAYAK
Eventually I ended up not getting the car because they were trying to get additional money for the insurance with some crazy amounts of deposit. They were asking to pay $24,000 deposit for the car or another option to pay additional $1,000 insurance.. it was to much and they saw we don’t buy it and started to negotiate and eventually we went to another car rental company. Is just ashamed that we pre booked everything and then to see how they are trying to rip you off, left a bitter taste but that is Mexic!

2.0 Poor

Anonymous, Oct 2024

Intermediate SUV

KAYAK
Terrible. Was overcharged at pickup. Poor customer service. The car received smelled like a smoker’s lungs. And calling Europe car whilst abroad for help was useless.

2.0 Poor

Patrick, Aug 2024

Standard

KAYAK
We didn't got the car! They refused to fulfill the contract!

2.0 Poor

Anonymous, Jul 2024

Intermediate

KAYAK
I have a very old car (more than 10 years), dirty, very used tires and be asked to pay for an insurance or make a 5kUSD deposit. Very disappointed for that. Never I’ll choose Europcar again

2.0 Poor

Anonymous, Mar 2023

Economy

KAYAK
The worst car rental experience of my life. I have rented cars in Mexico before, and this was by far the most miserable pickup experience. I'd rather travel on a donkey than rent from Europcar again. They are thieves trying to take advantage of tourists by upselling useless insurance products. They should all be in jail.

4.0 Mediocre

Anonymous, May 2021

KAYAK

Pros:

Drop off was super easy and streamlined

Cons:

Europcar in Cancun refused to accept my CDW, collusion damage waiver. Even though i had all the correct paperwork and even called the company who handled the coverage. Apparently even though it states they will accept CDW, they will not and they will give you a huge runaround as to why which isn't true, but when you are there, you basically have no choice but to accept whatever they charge for the extra coverage. My rental was $94, they charged an additional $250. This should just be charged up front to avoid all the hassle

1 out of 26

Enterprise Rent-A-Car

5.4

Fair

Read 4 reviews

Cleanliness

6.3

Comfort

5.8

Pick-up/Drop-off

5.9

Value for money

5.1

5 locations in Cancún

Show locations

Locations in Cancún

Av Acanceh Local No 2

+52 998 885 3526

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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Blvd Kukulcan 11.5 Km

+52 998 881 5500 ext. 2055

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Blvd Kukulcan Mz 51 Punta

+52 998 846 9606

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Blvd Kukulkan Km 12.5

+52 998 176 8117

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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International Airport

+52 998 881 8767

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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Reviews

10.0 Wonderful

Victoria, Oct 2024

Full-size

KAYAK
The team was so very helpful and did their best to provide the best car for our family. We highly recommend this staff and company.

6.0 Okay

Anonymous, Feb 2021

KAYAK

Cons:

First car would not lock and had a previously patched tire that blew out on us half way on our trip. Replacement car was excellent.

1 out of 2

National

5.1

Fair

Read 13 reviews

Cleanliness

5.8

Comfort

5.8

Pick-up/Drop-off

5.4

Value for money

4.7

6 locations in Cancún

Show locations

Locations in Cancún

Av Acanceh Local No 2

+52 998 885 3526

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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Blvd Kukulcan 11.5 Km

+52 998 881 5500 ext. 2055

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Blvd Kukulcan Mz51 Punta

+52 998 846 9606

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Blvd Kukulkan Km 12.5

+52 998 176 8117

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Boulevard Kukulkan Km 14

+52 998 176 8117

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

International Airport

+52 998 881 8767

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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Reviews

8.0 Very Good

Miguel, Jun 2021

KAYAK

Pros:

Staff service was great. Rental and dropoff was easy.

Cons:

Cars are a little worn out and need some cleaning.

4.0 Mediocre

Robert, May 2021

KAYAK

Pros:

The staff was amazing. It was very easy to pick up and drop off

Cons:

I was quoted 22 dollars a day. I ended up paying more than double that. I didn’t even pay for the insurance and I still payed more than double. It would be nice if the quote told you about fees instead of misleading you to think you’re getting a great deal.

2.0 Poor

Anonymous, Apr 2021

KAYAK

Cons:

Bad service, you’re obligated to buy an insurance, car broke down and they didn’t take responsibility. Bad experience!

10.0 Wonderful

Jan, Feb 2021

KAYAK

Cons:

Price

10.0 Wonderful

Scott, Jan 2021

KAYAK

Pros:

Friendly employees--very helpful. Car was clean and in good shape.

Cons:

The car we thought we were getting would have been a little roomier. Wish they would say the actual car model when booking. Insurance was a bit high.

1 out of 5

Avis

5.0

Fair

Read 21 reviews

Cleanliness

6.6

Comfort

5.9

Pick-up/Drop-off

5.3

Value for money

5.4

12 locations in Cancún

Show locations

Locations in Cancún

Aeropuerto Intl Cancun

+52 998 886 0221

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Aquaworld - Zona Hotelera Km 14.5

+52 998 840 7216

Monday08:00 - 17:0015:00 - 18:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday15:00 - 18:0008:00 - 17:00
Thursday15:00 - 18:0008:00 - 17:00
Friday08:00 - 17:0015:00 - 18:00
Saturday15:00 - 18:0008:00 - 17:00
Sunday08:00 - 17:0015:00 - 18:00
View deals

Blvd Kukulcan Km 14

+52 998 848 9400

Monday08:00 - 17:0015:00 - 18:00
Tuesday15:00 - 18:0008:00 - 17:00
Wednesday15:00 - 18:0008:00 - 17:00
Thursday15:00 - 18:0008:00 - 17:00
Friday08:00 - 17:0015:00 - 18:00
Saturday08:00 - 17:0015:00 - 18:00
Sunday15:00 - 18:0008:00 - 17:00
View deals

Blvd Kukulcan Km 16.5

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Blvd Kukulcan Km 8.5

+52 998 848 7600

Monday15:00 - 18:0008:00 - 17:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday08:00 - 17:0015:00 - 18:00
Thursday15:00 - 18:0008:00 - 17:00
Friday08:00 - 17:0015:00 - 18:00
Saturday08:00 - 17:0015:00 - 18:00
Sunday15:00 - 18:0008:00 - 17:00
View deals

Blvd Kukulcan Km. 12.4

+52 998 883 1436

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
View deals

Blvd Kukulkan,km 16.5

+52 998 885 1449

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
View deals

Carretera Federal Libre 307

+52 998 283 3600

Monday15:00 - 18:0008:00 - 17:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday08:00 - 17:0015:00 - 18:00
Thursday15:00 - 18:0008:00 - 17:00
Friday15:00 - 18:0008:00 - 17:00
Saturday08:00 - 17:0015:00 - 18:00
Sunday15:00 - 18:0008:00 - 17:00
View deals

Km 16.5 Blvd. Kukulcan

+52 998 885 1449

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Km 4.6 Blvd.Kukulcan

+52 998 883 1436

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Lote 1-03, Manzana 12

+52 998 881 5333

Monday15:00 - 18:0008:00 - 17:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday08:00 - 17:0015:00 - 18:00
Thursday08:00 - 17:0015:00 - 18:00
Friday15:00 - 18:0008:00 - 17:00
Saturday08:00 - 17:0015:00 - 18:00
Sunday08:00 - 17:0015:00 - 18:00
View deals

Playa Mujeres Rth 7

+52 998 234 0300

Monday08:00 - 17:0015:00 - 18:00
Tuesday15:00 - 18:0008:00 - 17:00
Wednesday15:00 - 18:0008:00 - 17:00
Thursday08:00 - 17:0015:00 - 18:00
Friday15:00 - 18:0008:00 - 17:00
Saturday08:00 - 17:0015:00 - 18:00
Sunday15:00 - 18:0008:00 - 17:00
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Reviews

2.0 Poor

Anonymous, Mar 2024

Passenger van

KAYAK
We waited more then an hour for the vehicle. Then when we finally recieved it was dirty and smelled really bad. Overall a terrible exprience

10.0 Wonderful

Anonymous, Feb 2024

Economy

KAYAK
Good

10.0 Wonderful

Anonymous, Jan 2024

Passenger van

KAYAK
Nice staffs and good service. I recommend.

2.0 Poor

Anonymous, Jan 2024

Passenger van

KAYAK
The car has a roof cargo carrier butt they'd lost the keys. These carriers use a lot of gas and made it difficult to park some places. And we barely had room for luggage in the car.

2.0 Poor

Anonymous, Dec 2023

Passenger van

KAYAK
Everything about our experience was awful.

2.0 Poor

Dorothy, Oct 2022

KAYAK
The fees charged by Avis for the vehicle were extremely high!! Avis in Mexico needs a better system for explaining the fees and why customers are charged an airport fee, rental phone fee ( which was never mentioned and not used by me), The fee for the small scratch on the vehicle was outrageous.

1 out of 7

Budget

4.3

Mediocre

Read 32 reviews

Cleanliness

4.9

Comfort

4.9

Pick-up/Drop-off

4.5

Value for money

4.5

6 locations in Cancún

Locations in Cancún

Av Yaxchilan #160 Colonia Cntr

+52 998 886 0252

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Blvd Kukulkan Km 17

+52 998 884 4549

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Blvd Kululkan Km 13.5 Locl 1-B

+52 998 884 4549

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Calle Sierra Sobre Av Bonampak

+52 998 886 0252

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Carratera Cancun Chetumal Km22

+52 998 478 0014

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Paseo Kukulcan Km 10.5

+52 998 246 1350

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

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Reviews

2.0 Poor

Anonymous, Dec 2023

Economy

KAYAK
This company has a counter on the airport without any personnel. They only have a paper on the counter that said to call a number for a representative assistance, but when you call, no one answer. So this makes everything useless. This Cancun office is the worts I have ever seen from this company.

8.0 Very Good

Anonymous, Oct 2023

Standard SUV

KAYAK
The car was in regular condition but drives, the personal was helpful and respectful, the overall was good.

2.0 Poor

Lewis, Oct 2022

KAYAK
Just too much chaos. Hot…no indoor seating, long line and too long to pick up and drop off reservations. 20-30 min at counter for them to process card then drop off to release hold on credit cards etc…CRAZY

8.0 Very Good

Anonymous, Aug 2022

KAYAK
Beware of the insurance issues. Even if you choose the Collision Damage waiver because your credit card covers it, they will absolutely charge an outrageous deposit if you don't buy there's. That's the deal in Mexico. It's a rip-off which will cost you an extra $20 a day that you won't be able to avoid.

6.0 Okay

Shannon, Apr 2021

KAYAK

Pros:

The staff was friendly and very helpful.

Cons:

The car radio was broken, and the car was rather low end/ poor quality. It was difficult to pass because the car took a lot of time to accelerate.

4.0 Mediocre

Jonah, Apr 2021

KAYAK

Pros:

The staff was friendly.

Cons:

The car was terrible. It was completely beat up with significant dents on every panel. The right side mirror did not work. The battery connection was loose and the car didn’t start on multiple occasions. The tires had a slow leak. The car price as quoted should include the mandatory cost of insurance for non Mexicans and not just say it’s extra.

Hertz

3.7

Poor

Read 31 reviews

Cleanliness

5.7

Comfort

5.1

Pick-up/Drop-off

3.8

Value for money

3.3

12 locations in Cancún

Locations in Cancún

Av Leyes De Reforma

+52 800 709 5000

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Av.xcaret Lt2 Mz2 Smz 21

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Avenue Yaxchilan#27

+52 800 709 5000

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Blvd Costa Mujeres

+52 800 709 5000

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Blvd Kukulcan Km 12.5

+52 999 911 8040

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Blvd Kukulcan Km 3.5

+52 800 409 5000

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Blvd Kukulkan Km 11.5

+52 55 9128 9000

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Blvd Kukulkan Km 12

+52 998 176 8077

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Blvd.kukulcan Km 8.5 Zona

+52 998 883 0573

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Boulevard Kukulkan Km 5.5 Zona

0180 0709 5000

Opening times not available

Carr Cancun-pto Morelos Km21

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Intl Airport Of Cancun

+52 999 911 8040

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Reviews

2.0 Poor

Anonymous, Dec 2021

KAYAK
Poor service.

2.0 Poor

Omar, Nov 2021

KAYAK
insurance values ​​are theft

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

Car worked fine

Cons:

2 hour wait, others waited longer, didn't have the car I reserved, had to find a car for me. Overall really annoying. Having the car you rented and getting it to you should be pretty automatic.

2.0 Poor

Nechemia, May 2021

KAYAK

Pros:

The friendliness

Cons:

The wait for pick up is the worst I have ever seen and they are having a group of time share people waiting for you on the way out to trap you into scamming people

2.0 Poor

Jessica, Apr 2021

KAYAK

Cons:

This place is a racket. There is no pricing transparency once you enter the doors to pick up your car. The whole process took an hour and a half, we literally walked out at one point because it was such a Scam. The car we received was definitely not cleaned. I will never rent here again.

2.0 Poor

Anonymous, Mar 2021

KAYAK

Cons:

The line for picking up a car took over 2 hours, the rental team was taking 15 dollars cash from people to cut the line. I’d understand if it was busy, but there were 6 open kiosks and I was maybe 15th in line, and had to keep watching people get bumped to the front. For drop off, I had to wait 10+ minutes for I’m not even sure what- I think an additional car wellness check? Overall, this was an awful experience, and I’m not someone who complains about things ever. Have a great day

Ace

3.3

Poor

Read 19 reviews

Cleanliness

4.2

Comfort

4.2

Pick-up/Drop-off

3.3

Value for money

3.1

2 locations in Cancún

Locations in Cancún

Blvd. Luis Donaldo Colosio 5

Opening times not available

Carretera Cancun Chetumal Km22

+52 33 4624 2114

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Reviews

8.0 Very Good

Anonymous, Mar 2021

KAYAK

Pros:

Staff was very friendly and were accommodating. But when I reserve a vehicle, I expect that vehicle to be there, ready to go. Don’t tell me that I have to wait 30t to 45 minutes for my vehicle to be “approved”! Whatever that means. It’s already a long day traveling with a baby.

Cons:

What I said above. Reserved vehicles should be ready to go.

2.0 Poor

Greg, Jan 2021

KAYAK

Pros:

This is one of those schemes you occasionally find in Mexico where they charge a low price for rental plus mandatory insurance, and then force you to buy the non mandatory insurance at a high price when you check in to pick up your car.

Cons:

This is one of those schemes you occasionally find in Mexico where they charge a low price for rental plus mandatory insurance, and then force you to buy the non mandatory insurance at a high price when you check in to pick up your car.

2.0 Poor

Ivan, Dec 2019

KAYAK

Cons:

Have a car for the customer. I booked a car online and when I got to rental I was told there were no cars available for me. So I have never even renter from Ace Car Rental and expecting to receive a full refund.

Economy Rent a Car

3.1

Poor

Read 59 reviews

Cleanliness

3.9

Comfort

3.7

Pick-up/Drop-off

3.4

Value for money

3.1

3 locations in Cancún

Locations in Cancún

Av. Tulum SM 05 Mza 01 lte 13 local 02

Opening times not available

Blvd. Kukulcan Km 11.5

Opening times not available

Calle acceso a las bodegas Sm 301 mz 30 lote 30

+52 998 253 6112

Opening times not available

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Reviews

1.9 Poor

Diana, Jun 2021

KAYAK
The shuttle was good to airport and back... we got to car rental place and they tell us they don’t have what we wanted. We paid for a 7 seater Dodge Journey new model. We got there and they said they have no 7 seater and gave us two rly old model Chevy car it was either that or a 5 seater. Okay we’ll make it work plus they added like $300 on Imsurance.. so on our trip we get a flat tire my husband fixes it so be it when we go to return the car we tell them and they charge us $200 for a tire that I cannot even exagérate the spare tire and other tires are all the same so $200 for a freaking tire that we couldn’t help popped on us while driving. So I am livid never in my life of renting cars are we made to pay for something that we had no control over. My mother has issues with the car rental too. We will never rent a car in Mexico again or from this company. Worst service we have gotten. The only reason we paid for the tire was bc we didn’t want to miss our flight and had to get to the airport.

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

We cancelled the rental car. They wants $284.00 US for Insurance and a $4,500.00 deposit. It is not on Cancun Airport property a 15 min cab ride.

6.0 Okay

Anonymous, Apr 2021

KAYAK

Cons:

They wanted an $8000 usd deposit because i didn't want to buy their additional insurance. I ended up purchasing an insurance from them that was more than the cost of the entire rent.

2.0 Poor

Mikey, Mar 2021

KAYAK

Pros:

Nothing

Cons:

They did not have a shuttle at the airport and we could not reach anyone at the phone

2.0 Poor

Anonymous, Feb 2021

KAYAK

Pros:

Cheap but didn’t end up getting the car. It took 2 hours from my day to try and get this rental and they weren’t able to get me the vehicle. They didn’t have the vehicle I reserved.

Cons:

Don’t book here. Pay more somewhere else where the process will be smooth.

8.0 Very Good

Anonymous, Jan 2021

KAYAK

Pros:

Drop off was fast and easy

Cons:

The process of picking up the car took a very long time (about an hour) and we were charged an extra $110 from what we were guaranteed. The cancun location did not accept the insurance that was sold to us but when we called kayak, they refunded that

Fox

3.1

Poor

Read 35 reviews

Cleanliness

4.0

Comfort

3.7

Pick-up/Drop-off

3.3

Value for money

3.2

3 locations in Cancún

Locations in Cancún

Blvd. Kukulcan Km 13.5, Zona Hotelera

+52 323 593 7486

Opening times not available

Cancun Airport CUN

0180 0225 4369

Opening times not available

Europcar Av Bonampak Y Cazon Sm 3 L 40 Number 95

+52 323 593 7486

Opening times not available

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Reviews

2.0 Poor

Anonymous, Dec 2023

Compact

KAYAK
Terrible from beginning to end. These people are con artist. I’m not sure how you even have them working on kayak.

2.0 Poor

Casey, Mar 2021

KAYAK

Cons:

FYI pricing online is not accurate. the rate online was for $9 a day but ended up being closer to $75 a day with insurance they make you purchase (can't use your own). We ended up asking to return to the airport and taxi everywhere for our trip using the collectivo for about $1-2 a ride

2.0 Poor

Anonymous, Mar 2021

KAYAK

Cons:

They tried to cheat me with insurance. Rental price each day was 10$ but insurance up to 100 a day... I should pay for the plate on the car as well (7$ a day) and give 14000 USAd deposit for smallest car..

2.0 Poor

Anonymous, Mar 2021

KAYAK

Pros:

nothing. Eurocar in cancun is horrible and they rob youre money

Cons:

EVERYTHING

2.0 Poor

Marcos, Jan 2021

KAYAK

Cons:

Never rent a car in this place, the people stolen you

Thrifty

2.5

Poor

Read 4 reviews

Cleanliness

4.3

Comfort

4.0

Pick-up/Drop-off

3.0

Value for money

2.4

8 locations in Cancún

Locations in Cancún

Av.xcaret Lt2 Mz2 Smz 21

+52 800 021 2277

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Avenue Yaxchilan#27

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Blvd Kukulcan Km 11.5

+52 998 881 7300

Monday16:00 - 18:0008:00 - 17:00
Tuesday16:00 - 18:0008:00 - 17:00
Wednesday16:00 - 18:0008:00 - 17:00
Thursday16:00 - 18:0008:00 - 17:00
Friday16:00 - 18:0008:00 - 17:00
Saturday16:00 - 18:0008:00 - 17:00
Sunday16:00 - 18:0008:00 - 17:00

Blvd Kukulkan Km 12

+52 800 021 2277

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Blvd Kukulkan Mza 51 Lt7

+52 998 848 7000

Monday08:00 - 17:0016:00 - 18:00
Tuesday08:00 - 17:0016:00 - 18:00
Wednesday08:00 - 17:0016:00 - 18:00
Thursday08:00 - 17:0016:00 - 18:00
Friday08:00 - 17:0016:00 - 18:00
Saturday08:00 - 17:0016:00 - 18:00
Sunday08:00 - 17:0016:00 - 18:00

Carr, Cancun Chetumal Km 22

+52 800 365 1111

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Presidente Intercontinental Hotel

+52 800 021 2277

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Westin Regina Hotel

+52 998 885 0086

Monday08:00 - 17:0015:00 - 18:00
Tuesday15:00 - 18:0008:00 - 17:00
Wednesday08:00 - 17:0015:00 - 18:00
Thursday08:00 - 17:0015:00 - 18:00
Friday15:00 - 18:0008:00 - 17:00
Saturday15:00 - 18:0008:00 - 17:00
Sunday15:00 - 18:0008:00 - 17:00

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Reviews

2.0 Poor

Anonymous, Jan 2021

KAYAK

Pros:

Waited in line for 3 hours to get car! Was scammed into buying insurance otherwise the put a $15,000 hold on your credit card.

Cons:

Terrible experience from start to finish.

2.0 Poor

Vladislav, Jan 2021

KAYAK

Pros:

everything

2.0 Poor

Anonymous, Jan 2021

KAYAK

Cons:

To have the car The reservation was not respected and not even an alert Just learn at the last minute Never more in my life would ever use your company neither my network and would discourage everybody I know to do not use your company

GREEN MOTION

2.5

Poor

Read 10 reviews

Cleanliness

3.3

Comfort

3.0

Pick-up/Drop-off

2.4

Value for money

2.5

4 locations in Cancún

Locations in Cancún

Av. Tulum y Claveles No. 1 MZ.5

+52 998 449 9841

Opening times not available

Blvd. Kukulcan Km. 9 Mz. 48 Lt. 8-1

Opening times not available

Cancun airport

+52 (998) 889 98 41

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Hotel Four Points Sheraton

Opening times not available

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Reviews

2.0 Poor

Richard, Apr 2024

Compact SUV

KAYAK
I couldn’t find the location and no shuttle to the location of the car. The website description makes it seem as though it’s the airport area. It is not. Tried to call the facility but no answer. Ended up getting a rental from hertz which provides transportation to car rental area. DONT PURCHASE FROM THIS VENDER.

2.0 Poor

Anonymous, Jan 2024

Full-size

KAYAK
Nothing about it

2.0 Poor

Dan, Dec 2023

Full-size

KAYAK
Very poor experience. No one was at the airport to meet us. Tried for hours and finally got Green Motion on the phone. We rented two cars and they did not have any. They told us to take a taxi 2 hours away to Tulum and get cars there. Sounded like another scam in Mexico. We cancelled and paid for rentals at Hertz. We are trying to get our money back and having trouble. I would Never recommend Green Motion and I’ll likely never go to Mexico again.

2.0 Poor

CHATORCHAND, Nov 2023

Intermediate SUV

KAYAK
Company refuses to give us a car at the airport, they didn't have car at all but they accepted booking and left out entire family stranded at the airport

2.0 Poor

Anonymous, Apr 2021

KAYAK

Pros:

Absolutely NOTHING!

Cons:

I never even got the car, we waited for 2 HOURS and no one answered the phone or anything so we had to go with another agency that was way more expensive

E-Z Rent-A-Car

10.0

Wonderful

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Cancún

Locations in Cancún

Cancun International Airport

+52 998 892 7017

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

America Car Rental

4.1

Mediocre

Read 7 reviews

Cleanliness

5.6

Comfort

4.3

Pick-up/Drop-off

4.7

Value for money

4.3

5 locations in Cancún

Locations in Cancún

Av. Tulum SM 05 Mza 01 Lte 13 Local 02

+52 998 886 2025

Opening times not available

Blvd. Kukulcan, Km. 11.5 Loc. 101-B

+52 998 883 0160

Opening times not available

Calle Acceso a las bodegas SM 301 Mza 30 Lte 30 Bodega F-1

+52 998 253 6100

Opening times not available

Carretera 180 entre Cancun- Tulum, Km 307

Opening times not available

Zona Hotelera Mz 48 Lote 8 Km 9, Cancun Q. Roo

+52 998 217 6396

Opening times not available

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Reviews

8.0 Very Good

Anonymous, Dec 2024

Compact

KAYAK
Not the newest cars but it was okay

4.0 Mediocre

MAURICIO, Sept 2024

Economy

KAYAK
Good service at the counter but excessive insurance costs for a very poor quality vehicle.

2.0 Poor

Max, Jul 2024

Passenger van

KAYAK
Bad experience overall. They make customers sign a contract that is not applicable in a lot of cases and use that to extract more money from people renting. The issue evolves around insurance; they ask for a huge deposit if you have a 3rd party insurance or ask that you take an insurance with them but you have to fight to get the insurance to apply in case of damage, and will most likely lose like us. We’re not renting with them ever again.

4.0 Mediocre

Cameron, Jun 2024

Intermediate SUV

KAYAK
Car had ZERO fuel in it when we picked up. The low fuel warning light was on and the distance estimate on the dash read “0 Km”. Washer fluid was empty @ the beginning of rainy season in Yucatán. Dash had a loud annoying rattle from the display screen.

2.0 Poor

Anonymous, Jun 2024

Economy

KAYAK
Hidden fees, manipulation on what we got. Felt like a scam.

2.0 Poor

Anonymous, May 2024

Economy

KAYAK
I got involved in a car accident on Friday. However, I got insurance via this company. The agent was trying to send me to jail if I don’t pay bribe to him and the police

Sixt

4.1

Mediocre

Read 10 reviews

Cleanliness

4.9

Comfort

4.1

Pick-up/Drop-off

3.6

Value for money

4.4

2 locations in Cancún

Locations in Cancún

Carretera A Aeropuerto Cancun

+52 998 886 2427

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Carretera Cancun-Tulum KM 17

+52 998 886 2427

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Reviews

2.0 Poor

Anonymous, Oct 2022

KAYAK
When I arrived they tried to charge me $2000 for a deposit on a $200 reservation, citing that it’s Mexican law to charge for a deposit of 20% of the value of the vehicle if you don’t get an extra $400 insurance plan (outside of “full coverage” included in my reservation). That’s a total lie, I’ve rented from Cancun Hertz multiple times and never paid more than $200 for a deposit. I left and went to Hertz and immediately got the same deal for a better car with only a $200 deposit.

6.0 Okay

Chad, Jun 2022

KAYAK
Great price…out of their control due to extreme traffic at the airport, picking up took nearly an hour.

Mas By Mex

3.8

Poor

Read 4 reviews

Cleanliness

5.8

Comfort

5.4

Pick-up/Drop-off

4.3

Value for money

4.7

One location in Cancún

Locations in Cancún

Carretera Cancun Chetumal Km 22. .

+52 33 4170 8243

Opening times not available

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Reviews

2.0 Poor

Xinia, Mar 2022

KAYAK
I made 2 reservations, and in one of them I DIDNT GET THE CAR. Their argument: my Id and drivers license are from a different country than my credit card. SUCKS BIG TIME. I was literally left on the street. Stop dealing with them.

6.0 Okay

Saied, Mar 2022

KAYAK
The counter at Cancun Airport told us that the pickup shuttle will be there in 6 to 7 minutes. It did not arrive till 45 minutes after! The car was not ready and we had to wait 15 minutes for it.

2.0 Poor

David, Mar 2022

KAYAK
We arrived in the terminal at the MEX desk at 13:00 but were told to return to the desk once our luggage had been collected. When we returned we then had to wait for another group to decide whether they wanted to use MEX. We then had to wait for the shuttle to arrive and go via the International terminal before finally getting to the Car Hire station. Waited 15mins before being seen to then be told that the car had been released because we had not presented ourselves at the station, not at the desk in the arrivals/baggage hall, at 1pm. Terminal staff should have alerted us to the fact as they were shown the booking details at the desk. According to the agent the car was released at 3pm. We had arrived at the car rental kiosk by 3pm. We were given the options of a) paying an extra $342 for a larger vehicle which was at the car hire station; b) wait a MINIMUM of 90 minutes until a car of the grade we had booked turned up; c) go to another company. The justification given was that all conditions were stated in the booking email. Conditions WERE stated but didn’t fully relate to the experience at the airport. Having chosen to take the larger vehicle, all paperwork was completed by 15:29 but the vehicle was not actually presented until 1550. The condition of the car was reasonable, one of the wind mirror covers was missing, but overall we would be extremely reluctant to use MEX by CAS ever again.

8.0 Very Good

Robert, Jan 2022

KAYAK
We went for the cheap and cheerful option and this was spot on. No frills but the pick up and drop off was extremely quick and easy.

NU Car

3.7

Poor

Read 3 reviews

Cleanliness

4.9

Comfort

4.6

Pick-up/Drop-off

3.8

Value for money

3.5

2 locations in Cancún

Locations in Cancún

Av. Tulum SM 05, Mza 01, Lte 13, Location 2

+52 998 253 6121

Monday07:30 - 19:00
Tuesday07:30 - 19:00
Wednesday07:30 - 19:00
Thursday07:30 - 19:00
Friday07:30 - 19:00
Saturday07:30 - 19:00
Sunday07:30 - 19:00

Parque Logistico SMZA 301. LT 8. MZA 8 BODEGA 33-A

+52 998 886 3145

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Filters

Reviews

2.0 Poor

Anonymous, Jun 2024

Passenger van

KAYAK
Nothing to like. Over an hour to get shuttle to car rental place. Upon arrival they said it would be another $400 for mandatory insurance even though my credit card provides insurance. We had eight kids under 7 so we were stuck paying. When we got van it was dented everywhere , filthy , and had less than a quarter tank of fuel. Not to mention no horn, parking brake would get stuck and air conditioner would not go to highest level. Oh ya, also no fluid in windshield wiper tank and wipers old along with all tires low on air. I will never use Kayak or NU car rental again

Advantage

3.3

Poor

Read 1 review

Cleanliness

2.6

Comfort

3.3

Pick-up/Drop-off

3.3

Value for money

2.6

One location in Cancún

Locations in Cancún

Cancun Int`l Airport - Europcar Carretera Cancun Chetumal KM 22

+52 669 913 3368

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

2.0 Poor

mohamed, Jan 2024

Luxury

KAYAK
Ripped off was nad experience people tal an advantage they cancel my booking for no reason just to sell for you different policy with four times the prices and they do it as normal for many customers

keddy by Europcar

3.1

Poor

Read 12 reviews

Cleanliness

4.0

Comfort

3.8

Pick-up/Drop-off

3.0

Value for money

2.9

12 locations in Cancún

Locations in Cancún

Av Bonamak Y Cazon Sm3 L40 95

+52 998 892 8952

Opening times not available

Av. Bonampak Y Cazon, Sm 3 L 40 #95

Opening times not available

Av. López Portillo, Mza. 7 Lt. 5

Opening times not available

Av.Tankah Esq.Av Coba Sm35 Mza1- Lote 3 Col.Centro

Opening times not available

Blvd Kukulcan Km 20 Zona Hotelera Cancun Q Roo

+52 998 848 7400

Opening times not available

Blvd. Kukulcan Km 13.5, Zona Hotelera

+52 998 885 0483

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Boulevard Vialidad Paseo Mujeres

+52 998 227 4179

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Carretera Cancun - Chetumal Km 22- Col.Aeropuerto Internacional

Opening times not available

Carretera Cancun - Tulum Km 45- Riviera Maya,Solidaridad

Opening times not available

Km 12.5, Blvd Kukulcan Lt18

+52 998 891 4200

Monday07:30 - 19:00
Tuesday07:30 - 19:00
Wednesday07:30 - 19:00
Thursday07:30 - 19:00
Friday07:30 - 19:00
Saturday07:30 - 19:00
Sunday07:30 - 19:00

Punta Sam, Carrertera

Opening times not available

Super Manzana 0 Zona Hotelera Manza- Na 9 Lotte10 Hacienda Estefania

Opening times not available

Filters

Reviews

2.0 Poor

Anonymous, Nov 2021

KAYAK
This company are thieves, straight up. The rental fee was incredibly low, but they screw you on insurance, and if you haven't been diligent in taking pictures/videos they try to screw you on the return too. I get free rental insurance through my credit card. To use this though and waive Keddy's insurance I had to put down a deposit of 9000USD. When I said yes to this, they said I also needed a signed letter from my bank in Canada confirming they would cover the full value of the car. When I couldn't produce this (as we were in Mexico at the time) they said I had to pay for their insurance. When we brought the car back, they tried to charge us for fuel and for damage. The only reason they couldn't is because we had pictures of the fuel gauge and videos of the damage from when we picked it up. Also, to print a piece of paper, as in if you want a paper copy of your contract, its 11USD

2.0 Poor

Anonymous, Nov 2021

KAYAK
Waited for over an hour to be Ickes up at Eurocar, never told Fox was the name not Kety. Get to actual rental site an there were 34 people waiting for cars with one person working. I gave up after waiting another 3 hours and walked back to Eurocar where I actually rented a vehicle. Absolutely the worst experience of my entire life and people should avoid like the plague. 2 parties were refused rental due to refusing additional insurance

2.0 Poor

Anonymous, Nov 2021

KAYAK
It was a terrible experience they ripped us off for extra insurance and tried to charge us 100 dollars for water that dropped from a water bottle off the seat! It’s a total scam do not rent a car here it’s not worth it!

6.0 Okay

Caroline, May 2021

KAYAK

Pros:

Car worked.

Cons:

They insisted I pay $190 for “insurance” before they would give me the car! No cruise control. Very basic car.

4.0 Mediocre

Rich, May 2021

KAYAK

Pros:

Not much

Cons:

Was ripped off. Price doubled at pick up. Had two choices, pay their extortion fee or be stuck at the airport with no car

2.0 Poor

Anonymous, Apr 2021

KAYAK

Pros:

Nothing. Very dishonest. The insurance I bough through the website I was directed through Kayak ended up not being accepted. They didn't provide a phone to call.

Cons:

Everything.

Dollar

2.9

Poor

Read 11 reviews

Cleanliness

5.1

Comfort

4.2

Pick-up/Drop-off

3.2

Value for money

2.9

9 locations in Cancún

Locations in Cancún

Av Leyes De Reforma

+52 800 365 1111

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Av.xcaret Lt2 Mz2 Smz 21

+52 800 365 1111

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Avenue Yaxchilan#27

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Blvd Kukulkan Km 12

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Blvd Kukulkan Lote 64

+52 998 848 8400

Monday16:00 - 18:0008:00 - 17:00
Tuesday08:00 - 17:0016:00 - 18:00
Wednesday16:00 - 18:0008:00 - 17:00
Thursday08:00 - 17:0016:00 - 18:00
Friday16:00 - 18:0008:00 - 17:00
Saturday16:00 - 18:0008:00 - 17:00
Sunday16:00 - 18:0008:00 - 17:00

Blvd Kukulkan Mza 43 Lote 40

+52 998 881 3600

Monday16:00 - 18:0008:00 - 17:00
Tuesday16:00 - 18:0008:00 - 17:00
Wednesday16:00 - 18:0008:00 - 17:00
Thursday08:00 - 17:0016:00 - 18:00
Friday08:00 - 17:0016:00 - 18:00
Saturday16:00 - 18:0008:00 - 17:00
Sunday16:00 - 18:0008:00 - 17:00

Blvd.kukulcan Km 8.5 Zona

+52 800 365 1111

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Boulevard Kukulkan Km 9.5

+52 998 881 3200

Monday08:00 - 17:0015:00 - 18:00
Tuesday15:00 - 18:0008:00 - 17:00
Wednesday15:00 - 18:0008:00 - 17:00
Thursday15:00 - 18:0008:00 - 17:00
Friday15:00 - 18:0008:00 - 17:00
Saturday08:00 - 17:0015:00 - 18:00
Sunday08:00 - 17:0015:00 - 18:00

Carretera Cancun-Chetumal Km 22

+52 800 365 1111

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Reviews

2.0 Poor

Bit, May 2021

KAYAK