Pros: Pricing seemed reasonable and I was able to drop the car off at a different location.
Cons: Felt like I was being upsold quite a bit. Somewhat annoying.
The car was supposed to be able to play my music via bluetooth and from the usb docking station. I took time to set everything up prior to leaving. Could only get the phone calls to work, was never able to get the audio to work. I wouldn't normally care but I was listening to a book that I was hoping would help pass the time driving.
7 Nov 2016
Easy, fast pick-up, and drop-off
Pros: The customer service was efficient and friendly at pick-up and drop-off and they were conveniently located at the airport!
Cons: Nothing-everything was great!
30 Jan 2017
Hertz was Great -
Pros: No wait at the Hertz counter. Friendly and efficient rep. The only problem was that they didn't have any record of my reservation thru Kayak. Not sure who's side the glitch was on and thankfully I had a copy of my reservation on hand. They didn't miss a beat, gave me exactly what I'd been promised. I would give them 5 stars if they had my reservation, would not have been happy if they didn't have a car for me as it's a smaller market.
Cons: Didn't have a record of my reservation, otherwise a 5 star experience.
19 Mar 2017
Pros: Reserved a small car. Ended up with small SUV. Nice
25 Apr 2017
BEST DEAL EVER!!
Pros: I got my rental for $12/day, which was great..and then when I arrived to pick up my car from Hertz I also received a FREE UPGRADE! So I ended up with a full-size car for $12/day.
The service I received at Hertz was professional and friendly. All in all, one of my best rental car experiences from start to finish!
Cons: The car was the worst I've rented in years. Very uncomfortable and couldn't adjust seats. A/C was mediocre. Car had big burn in seat and smelled strongly of disinfectant. Also, didn't tell me that I could only extend my previous car certain # of times plus the $10 admin fee per day of extension, so had to drive 40 miles 1-way to turn in my decent car and pick up this disaster.
8 Sep 2016
Best Price but nothing fancy
Pros: Very affordable. Easy to book. Fast check in and drop off. Very friendly staff (Avis counter). Didn't pressure me on add-ons. Found someone's beef jerky bag between the seats. Still had some left so bonus for me.
Cons: Had to check in at Avis counter but no big deal. Car was a little older but drove fine and hey, I was looking for the cheapest deal around.