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JW Marriott Hotel Kuala Lumpur

183 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
+60 327 159 000

S$ 151+

Mon 5-12 Check in
Tue 6-12 Check out

Overall guest ratings

8.9/10 Excellent
based on 2,858 reviews

Review highlights

  • 10.0
  • 9.7
  • 9.2
  • 7.0

Good to know

  • Professional service
  • Friendly service
  • Great shopping

Nearby

    show all

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Non-smoking rooms available
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 2,858 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Terrific location."
    • 9.2 "World class service."
    • 8.3 "Generally very clean."
    • 8.2 "Food is delicious."
    • 7.0 "Nice rooms."
    • 2.6 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 1,114 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      9.2 "Housekeeping was great, according to 92%."
      8.2 "82% were happy with the room service."
    • 8.3 "Generally very clean."
      8.4 "84% said rooms were clean."
    • 7.6 "Nice rooms."
      7.1 "71% were happy with the bathroom."
      8.4 "84% said rooms were clean."
      8.1 "81% thought rooms were spacious."
    • 7.3 "Good breakfast."
      7.3 "73% were happy with the price of the breakfast."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 2.6 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.9 Excellent
    based on 971 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.4 "84% said the reception staff was great."
      9.0 "Housekeeping was great, according to 90%."
      8.3 "83% were happy with the room service."
    • 8.1 "Generally very clean."
      8.0 "80% said rooms were clean."
      8.9 "89% thought it was clean."
    • 7.3 "Good breakfast."
      7.1 "71% were happy with the price of the breakfast."
    • 7.0 "Nice rooms."
      8.1 "81% thought rooms were spacious."
      8.0 "80% said rooms were clean."
    • 2.6 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."

    Overall rating

    9.1 Excellent
    based on 400 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "Easily accessible by car, said 99%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.6 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 8.5 "Food is delicious."
    • 7.9 "High value."
    • 6.8 "Rooms are ok."
    • 6.4 "Average comfort."
    • 5.3 "Vibe was decent."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 371 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 8.0 "Generally very clean."
      7.9 "79% said rooms were clean."
    • 7.3 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.4 "For only 64%, the bathroom was ok."
    • 2.8 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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