Overview

DoubleTree by Hilton London - West End
Top Boutique Hotel

92 Southampton Row, London, WC1B 4BH, United Kingdom
+44 207 242 2828

S$ 213+

Overall guest ratings

8.1/10 Excellent
based on 2,480 reviews

Review highlights

  • 9.8
  • 9.1
  • 4.6
  • 4.5

Good to know

  • Great reception
  • Great desserts & fruits
  • Friendly service

Nearby

    show all

    About

    The DoubleTree by Hilton London - West End hotel is ideally located in London's historic Bloomsbury district, between Holborn and Russell Square underground stations. Our full service hotel offers business and leisure travelers the perfect hotel only a stone's throw from the British Museum and walking distance to top attractions such as Covent Garden, the West End and the shops of Oxford Street. Heathrow International (LHR) and Gatwick (LGW) airports are easily accessible by tube, rail and bus. With its beautiful Edwardian façade, our newly renovated West End hotel retains its historic charm without sacrificing modern convenience. Inviting guest rooms, suites and executive accommodations include pampering bath amenities, generous work surfaces, LCD TVs, our luxurious Sweet Dreams® bedding and wireless high-speed internet access. In addition, our guests will appreciate: * A well-equipped Fitness Center by Precor® * Internet kiosks * Concierge services * 24-hour in room dining After a day's business or sightseeing enjoy a light bite, afternoon tea or evening cocktails at Bar 92, where you can watch the news or sporting events on our lounge TVs. Join us at The Level Restaurant for sleek and modern hotel dining, serving a selection of international cuisines. And don't forget to start the day right with our extensive Doubletree Breakfast Buffet. The DoubleTree Hotel in London's West End enjoys a superior location between the Financial District and popular West End attractions and neighborhoods like Soho and the theatre district. Our Bloomsbury hotel is also close to many wonderful cafés and restaurants offering a variety of cuisines, from casual eateries to fine dining. Our hotel is also situated in close proximity to three colleges, including University College London. For business meetings, conferences, weddings and receptions the Doubletree by Hilton offers attractive and flexible meeting room spaces, a professional banquet staff and creative menus. Whether you visit London for business, vacation or a family get-together, our friendly and attentive staff looks forward to welcoming you to Bloomsbury in the West End with our signature, warm Doubletree Chocolate Chip Cookie at check-in.

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    Hilton

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Free Internet
    • Pets not allowed
    • Storage available
    • Wedding services
    • Parking
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 2,480 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      9.7 "Great parking, according to 97%."
      9.3 "Easily accessible by car, said 93%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      8.9 "City centre within easy reach, said 89%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.8 "Management was excellent, said 78%."
    • 9.1 "Excellent breakfast."
      7.1 "71% were happy with the price of the breakfast."
    • 8.2 "Food is delicious."
      9.5 "Yummy desserts, said 95%."
      8.2 "82% were happy with the price."
    • 4.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.5 "Rooms are not good."
      2.7 "73% said rooms were small."
      2.8 "72% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      2.3 "77% had problems with the shower."
      2.9 "Air conditioning was criticized by 71%."
      3.7 "For 63%, the rooms looked old."
      3.9 "61% were disappointed with the minibar."
      2.0 "80% criticized the small bathroom."
      2.1 "79% said the bathroom was dirty."
      2.9 "71% found problems with the furniture."
      2.3 "77% were unhappy with the view."
    • 4.4 "Not very comfortable."
      2.7 "73% said rooms were small."
      2.9 "Air conditioning was criticized by 71%."
      2.0 "80% criticized the small bathroom."
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    Overall rating

    8.3 Excellent
    based on 1,562 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "Great parking, according to 96%."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "Easily accessible by car, said 94%."
      9.2 "City centre within easy reach, said 92%."
    • 9.2 "Excellent breakfast."
      7.0 "70% were happy with the price of the breakfast."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 5.0 "Internet is average."
      3.5 "65% said the wifi quality was bad."
    • 4.4 "Rooms are not good."
      2.7 "73% said rooms were small."
      2.8 "72% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      4.1 "For 59%, the rooms looked old."
      3.3 "Air conditioning was criticized by 67%."
      2.7 "73% found problems with the furniture."
      1.9 "81% said the bathroom was dirty."
      2.2 "78% criticized the small bathroom."
      3.9 "61% were disappointed with the minibar."
      2.3 "77% were unhappy with the view."
    • 4.0 "Not very comfortable."
      2.7 "73% said rooms were small."
      5.0 "For only 50%, the noise level was all right."
      3.3 "Air conditioning was criticized by 67%."
      2.2 "78% criticized the small bathroom."

    Overall rating

    8.3 Excellent
    based on 471 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
    • 9.2 "Excellent breakfast."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 5.7 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.1 "Rooms are not good."
      2.5 "75% said rooms were small."
      2.6 "74% complained about the bathroom."
      2.6 "Air conditioning was criticized by 74%."
      1.4 "86% thought they were poorly maintained."
      2.0 "80% were unhappy with the view."
      2.0 "80% said the bathroom was dirty."
      1.7 "83% criticized the small bathroom."
    • 3.9 "Not very comfortable."
      2.5 "75% said rooms were small."
      2.6 "Air conditioning was criticized by 74%."
      1.7 "83% criticized the small bathroom."

    Overall rating

    7.8 Good
    based on 124 reviews
    • 9.8 "Terrific location."
    • 9.2 "Excellent breakfast."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.3 "High value."
    • 4.4 "Rooms are not good."
      2.6 "74% said rooms were small."
      2.7 "73% complained about the bathroom."
    • 4.3 "Not very comfortable."
      2.6 "74% said rooms were small."

    Overall rating

    7.7 Good
    based on 322 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Excellent breakfast."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 4.4 "Not very comfortable."
      2.7 "73% said rooms were small."
      3.2 "Air conditioning was criticized by 68%."
    • 3.9 "Rooms are not good."
      2.7 "73% said rooms were small."
      2.7 "73% complained about the bathroom."
      3.3 "For 67%, the rooms looked old."
      1.6 "84% thought they were poorly maintained."
      2.2 "78% said the bathroom was dirty."
      3.2 "Air conditioning was criticized by 68%."
      2.5 "75% found problems with the furniture."
      2.0 "80% had problems with the shower."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Great reception"
    "Great desserts & fruits"
    "Friendly service"
    data provided by TrustYou

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