Car hire in Newhall / College Park (San Jose)
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Cheap car hire in Newhall / College Park (San Jose)
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Newhall / College Park (San Jose) car rental reviews and directory
Alamo
8.5
Very Good
401 reviewsCleanliness
8.7
Comfort
8.7
Pick-up/Drop-off
8.6
Value for money
8.1
One location in Newhall / College Park
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6.0 Okay
May 2021
Pros:
Check-in was easy and she/the agent was friendly.Cons:
Not a fan of NISSAN cars. Dash isn't intuitive and not the best car to drive. Found trash under the seat from a previous driver.10.0 Wonderful
Sep 2020
Pros:
The staff was amazing.8.0 Very Good
Sep 2020
Pros:
Vehicle fine. Check in process easyCons:
Explanation of car features as no vehicle manual supplied. Had no idea how to access gas tank4.4 Mediocre
Jul 2020
Cons:
The agent offered a upgrade for a fee for a jeep cherokee. I had an issue with my card and had to call them. I walked from the transaction to call the card provider and was assigned a Nissan Rogue. I have hated every Nissan I have driven and would never pay extra to drive one. It was past 9 pm and I still had to go home and load up before leaving on my 800 mile drive to be with my mom who's husband died the next morning. My back still hurts from the low quality nissan seating .8.0 Very Good
Jul 2020
Pros:
Ease of rentalCons:
Had to cross busy airport road to get to rental area. Maybe people bridge would be safer.2.0 Poor
Jun 2020
Cons:
My reservation was cancelled when I arrived. I paid more for a shittier car. Won’t rent cars through kayak again.Thrifty
7.9
Good
210 reviewsCleanliness
8.3
Comfort
8.0
Pick-up/Drop-off
7.6
Value for money
7.5
One location in Newhall / College Park
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4.4 Mediocre
Nov 2020
Pros:
Pick up has been painful. Drop off was cumbersome. Still awaiting my final receipts.7.2 Good
Oct 2020
Pros:
Straightforward process. Car feels cleanCons:
The hood of the car open but there was no indication of it on the car. Found out when it started moving on the freeway. This put my life in danger. Staff should have made sure that the hood was close and the car should have warned the driver that the hood is open.6.4 Okay
Sep 2020
Pros:
The staff were very friendly at pick up and drop off and the car was clean. It had a few scratches, but nothing too bad. Fuel economy was better than expected.Cons:
The price was significantly better than other companies for the same type of car and it would have rated a higher score on value for money if it were not for the fact that the car needed some TLC. The engine sounded rough under load (like it was knocking), it needed oil (which I added) and the convertible top had trouble locking properly when it was lowered. I noticed later that the key had a sticker on it that said "check engine", but it seems that was not done.9.2 Wonderful
Aug 2020
Pros:
Staff was very helpful and friendly at SJCCons:
Car wasn't in spot marked on envelope. Had to look around for a few minutes to find it.10.0 Wonderful
Jul 2020
Pros:
All aspects of this rental were wonderful. Typical pushy sales on upselling when you go to pickup, but that's expected and you can "nope" your way through it.10.0 Wonderful
Jul 2020
Pros:
YesEnterprise
7.9
Good
233 reviewsCleanliness
8.1
Comfort
8.2
Pick-up/Drop-off
7.9
Value for money
7.6
2 locations in Newhall / College Park
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4.8 Mediocre
Oct 2020
Cons:
We rented for a month an SUV in order to go from CA to FL. The internal electrical stopped working on our way there. When I called to alert the problem in California, they told me to go to the nearest airport enterprise location in FL. Here, their first answer was that I should take it to a Firestone store to get it checked. I called the nearest Firestone and they told me they couldn't touch the car being so new and low milage; it was the dealership's problem. I called enterprise again and they told me to take it to the nearest dealership. At the dealership they told me that they can't service a car brought in by the customer. With enough frustration built, and the original San Jose office shinning by their absence, I demanded a simple swap of the car but they made me call 4 different enterprise locations in FL looking for an SUV replacement. An assistant manager in Daytona finally managed to put us in a minivan, but all of this took 20 calls and 3 days of painful dodging by their representatives. I will definitely be dodging their service in their future. Not recommend.10.0 Wonderful
Aug 2020
Pros:
Staff was quick to help. Great car.Cons:
Nothing4.8 Mediocre
Jul 2020
Pros:
Friendly staff.Cons:
1. Someone picking up the phone (called two open locations, no answer, one said to leave a message). 2. Being given instructions for one-way drop off at airport at time of rental or at least posted in rental car drop off lot. I had to call Enterprise to find out what to do once I parked the car as there was no attendant (Medford, OR). 3. Receiving revised receipt. There "special" car was a huge, double-cab pick up truck. Basically, no trunk and this was an airport pick up. So, I upgraded to a Toyota Corolla. When I dropped off the car, I was told a receipt would automatically be emailed to me but I never received and had to contact customer report for a copy.5.6 Fair
Jan 2020
Pros:
Drop off was a nightmare. I dropped it off at another location as the original reservation was, but I was not registered in the system when I picked up the car. The manager and staff did not know what to do and couldn’t assist me. They could not get a hold of the original airport I rented from to finish my registration so they could close my account. I had to call enterprise customer service personally standing in the enterprise office to speak to customer service to help. I spent nearly 2 hours there just trying to drop off my car. Staff and manager were not helpful and did not apologize once.Cons:
The car was great and clean, no issues there. See above for why I am rating a poorly.2.0 Poor
Nov 2019
Pros:
when we returned the rental we received 50% off of the rental for the inconvenience.Cons:
Had mechanical problems with the rental, took over 17 hours to have someone call us back to exchange the rental and when we tried to go into another Enterprise to exchange the rental no one help us but instead told us to go back to the original Enterprise, which was 50 miles away. It should have been handled in less then 1hour, not 17 hours later.2.0 Poor
Nov 2019
Pros:
The customer service number was friendly when they answered but I called after 12 midnight with no response which is a pretty bad idea in the customer Service world.Cons:
There was no one at the counter when I called and they said they would wait. Their hours are from 5-1200 my flight ran late I got there at 1202 and no one was there. I never got to rent a car, had to go with someone else and it was expensive and a terrible car. Made the trip very stressful they could have just told me when I called they were closed.Budget
6.9
Okay
171 reviewsCleanliness
7.9
Comfort
7.5
Pick-up/Drop-off
6.8
Value for money
6.6
2 locations in Newhall / College Park
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2.0 Poor
Sep 2022
8.0 Very Good
Apr 2021
Pros:
Staff member just left the station saying he wioo up or be back and never came back. The other agent had to take over both lines8.0 Very Good
Apr 2021
Cons:
Better price and less wait time2.0 Poor
Jan 2021
Pros:
Guy in the booth was nice.Cons:
Loaded car up and drove off only to find they put the wrong car in the wrong parking spot. THEN AVIS Budget group has done this repeatedly. You drive less than 75 miles and THEY AUTOMATICALLY ADD A FUEL CHARGE, even if the guy at returns notes that you filled the tank. Most people won't complain and you will spend hours trying to resolve this with their Call Center, the Social Media Group and then the Executive TEAM, JUST SAVE TIME AND AVOID BUDGET AVIS AT ALL COST (or be prepared to be ripped off and spend hours needlessly.)5.2 Fair
Oct 2020
Pros:
Not much.Cons:
On the website, I had reserved a standard-size SUV. When I went to pick up the vehicle, they gave me one that I was not familiar with but which I soon learned was compact SUV. I did not have time to go back and complain, but it made our entire trip a bit harrowing, and I feel like I was ripped off by Budget. This felt like a bait-and-switch scam. When I picked up the car, it was clean, but it had that horrible "new car smell" in it that is really disgusting, especially for someone who has allergies. I ended up having to light a match inside the vehicle in order to subdue that grotesque smell. When I went to drop off the vehicle, the entrance to the Budget drop off location was closed and it pointed me to Avis. This forced me to backup in the wrong direction on a one-way street. There was a tiny sign at the Avis drop-off location for Budget but it was not visible unless you stopped at the Avis drop-off location and looked for it. Overall, this was not a pleasant experience and I cannot recommend either Budget or Kayak.4.4 Mediocre
Oct 2020
Pros:
Staff seemed tired and overworked.Cons:
The car was scary. It pulled hard to the right and the steering wheel would wobble at speed and when stoppingPayless
6.1
Okay
218 reviewsCleanliness
6.9
Comfort
6.6
Pick-up/Drop-off
5.7
Value for money
6.5
One location in Newhall / College Park
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10.0 Wonderful
Apr 2021
Pros:
Staff was excellent at pick up and drop offCons:
Had difficulty finding the actual registration desk. Confusing multiple floors/signing. Didn’t know Payless was also Avis.10.0 Wonderful
Mar 2021
Pros:
The staff was helpful. When I picked up the car, it had a half tank of gas. They told me to return it with the same amount, which I did. But when I got there, they charged me for the remainder for a full tank. I went to the desk and the agent there and guy who checked it out a few days before to me were very helpful and corrected it (refunded the difference).6.0 Okay
Mar 2021
Pros:
Clean car, employees at counter very politeCons:
For starters I thought I was renting car with kayak not with other party that I never heard of it. On paper it says I got car at 5:36 but reality was that car was no ready and got it at 5:59p not a problem understandable even if it delay me am put me to more traffic time but for them is not ok for us to turn late, I got there at 8;07p and seems I was charge another. My point is we don’t get discount for pick up late but get fully charged for being late “very fair”2.0 Poor
Oct 2020
Pros:
I can't cancel8.4 Very Good
Aug 2020
Cons:
The signs at the airport were poor. Luckily a security guard arrived and directed me to the 4th floor. I rented from Payless, a sign at their counter directed me to Budget and, in the end I got the car keys from Avis. Car was small, as ordered, so the comfort wasn't excellent, but as expected. The onboard computer and controls, in the Nissan Versa, are hard to understand and reset. I never trusted the distance-to-empty indicator/estimate and when driving almost 2,000 miles that is important. Had two cellphones connected, one for calls and one for audio. The incoming calls always kept going to voice mail after pausing the audio. Overall excellent, but quirky. Recommend9.6 Wonderful
Jul 2020
Pros:
The person that helped us was extremely helpful and friendly. She recognized it was my birthday on the day of pickup and greeted me. No issues at drop offCons:
Our pick up was scheduled for 9 and we came to the counter at 8:45, but no one was there. We waited until about 9:14 and decided to just go to the elevator to the lot since there was still no one there to help or no sign for instructionsSixt
7.8
Good
64 reviewsCleanliness
8.0
Comfort
7.9
Pick-up/Drop-off
7.7
Value for money
7.4
One location in Newhall / College Park
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10.0 Wonderful
Oct 2022
4.0 Mediocre
Oct 2022
10.0 Wonderful
Aug 2022
10.0 Wonderful
Jun 2022
10.0 Wonderful
Nov 2018
Pros:
Great services replace10.0 Wonderful
Sep 2017
Pros:
Cheap price and no wait. Because SixT is less well known than the others, the lines for pick up were atrocious at Hertz, Avis, etc but non-existent at SixT. Mildly slick attempt at getting us to choose un-needed insurance (aren't they all?) but otherwise super-attentive service. No prob with the car at all. Drop off was a breeze.Cons:
A couple of dents in the car not documented at pick-up - we had to note these and have them write then down before we took off with the vehicle.Avis
7.7
Good
37 reviewsCleanliness
8.4
Comfort
8.0
Pick-up/Drop-off
7.4
Value for money
7.9
2 locations in Newhall / College Park
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10.0 Wonderful
Aug 2020
Pros:
professional staff. very efficient checkin and return process. nice car in good shape and very clean. everything that I could ask for worked very well8.0 Very Good
Mar 2020
Cons:
Rented from San Jose airport but actually was recorded as one mile away at a hotel pickup9.6 Wonderful
Jul 2019
Pros:
Staff was great, price was good4.0 Mediocre
Jun 2019
Pros:
NothingCons:
I waited for over two hours to pickup my rental. When I finally got to the desk, all they had left was 12 person van.5.2 Fair
Jun 2019
Cons:
The wait time to get through this line was absurd given the limited number of people in line before me. In addition, certain fees were not disclosed at time of reservation resulting in charges higher than anticipated. Agent was also relentless on upselling optional services.6.0 Okay
Jan 2019
Cons:
Car had less than 1000 miles on it and has lots of exterior damage. Interior STUNK of cigarettes!!Airport Van
5.3
Fair
25 reviewsCleanliness
5.7
Comfort
5.7
Pick-up/Drop-off
4.5
Value for money
5.1
One location in Newhall / College Park
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10.0 Wonderful
Jul 2020
Cons:
Good overall2.0 Poor
May 2020
Cons:
Incorrect pick up address and contact information, no one there to assist4.8 Mediocre
Jun 2019
Pros:
The can was in good condition.Cons:
The offices were filthy, the line desperately long. I lined up for more than an hour to pick up the van. And no excuses were given by the staff.5.6 Fair
Jul 2018
Pros:
Lot of Van optionsCons:
Limited Mileage and long wait2.0 Poor
May 2018
Pros:
The rate appeared favorable for newer vehicle with unlimited mileage.Cons:
Did not rent from AVR when it turned out not to be unlimited mileage. My experience with Sixt was excellent.3.2 Poor
Apr 2018
Pros:
They did have availability of the van. Ran well.Cons:
wrong address was provided by Kayak. They gave us 15 seat passenger van with zero cargo space. They did not even tell us about this upfront. Also i had to wait 45 minutes at the rental space for them to finish cleaning up, and they changed the rental vehicle at the last minute. Van was not fully cleaned. The back seats were very dirty.Hertz
No score available yet
One location in Newhall / College Park
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9.2 Wonderful
Oct 2017
Pros:
Pick up was easy; car was clean and ran well.Cons:
I thought the overall cost was relatively high. It included a different drop off location, but still seemed high--$62/day for a small CRV.5.6 Fair
Mar 2017
Cons:
Pick up was terrible! The woman at the desk was helping a customer and socializing at the same time! She was even helping him w his itinerary. I stood in line for 20 minutes then she finally acknowledged me and told me to go to the kiosk to check in and get my car!!!!!! So rude!!! I will go back to Enterprise and pay a little more. Their service is so much better than Hertz.2.0 Poor
Mar 2017
Cons:
I know that all car rentals say (car model) "or similar", but Kayak misrepresented the size of the car in that class. Because of this, Hertz didn't have inventory to fill the reservation. I had to rent from another vendor to meet my needs and it cost more. Kayak, please get your act together.9.6 Wonderful
Mar 2017
Pros:
value for the moneyCons:
little bit dirty inside7.2 Good
Feb 2017
Pros:
Helpful staff, clean carCons:
The automated kiosk, even with a staffer to help get started, was poorly implemented. The process was very slow, and the machines had difficulty reading both my license and my credit card.4.0 Mediocre
Feb 2017
Pros:
I like how clean they leave there carsSunnycars
No score available yet
2 locations in Newhall / College Park
Avr
No score available yet
One location in Newhall / College Park
Eagle Rent A Car
No score available yet
One location in Newhall / College Park
One location in Newhall / College Park
Locations in Newhall / College Park (San Jose)
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One location in Newhall / College Park
Locations in Newhall / College Park (San Jose)
561 West Hedding St.
+1 866 932 0060
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One location in Newhall / College Park
Locations in Newhall / College Park (San Jose)
Please Go To Fox Counter
+1 408 709 2950
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One location in Newhall / College Park
Locations in Newhall / College Park (San Jose)
San Jose airport
+1 844 742 5870
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One location in Newhall / College Park
Locations in Newhall / College Park (San Jose)
1659 Airport Blvd Car Rental Center San Jose Ca
+1 408 709 2950
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One location in Newhall / College Park
Locations in Newhall / College Park (San Jose)
1701 Airport Blvd, San Jose, CA
+1 415 370 8478
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One location in Newhall / College Park
Locations in Newhall / College Park (San Jose)
San Jose Airport
+1 408 709 2950
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