Toledo hotels near Iglesia de Santiago del Arrabal

Cons: Some staffs were very very rude. Which ruined our stay overall. The person working at the reception was rude and also at the breakfast cafeteria.

Cons: A few small things that can be improved: 1) in a five star Hotel I expect at least two free bottles of water every day 2) no Kleenex box in the bathroom 3) staff was overwhelmed during busy breakfast hours. Breakfast items running out fast and being replaced only very, very slowly and after asking for them. 4) staff answering incoming calls did not make any effort to locate us in the breakfast room when an international call came in for us. As I said, nothing important, but should be improved.

Cons: I was in a wing that was warmer than the part nearer the elevators. They were not running the air cond. Yet and there was no breeze because the window faced a small alcove. Also the internet connection was too weak in my room, Nbr 229. So I sat near the elevator to upload my photos where I was cooler and the internet was stronger.

Cons: Staff were rude and seemed annoyed at simple requests. Requests also ignored a few times.

Cons: Staff was quite unhelpful. Breakfast was a mediocrity, almost ludicrous for a five-star hotel, with industrialized orange juice and a poor choice of cold cuts. Facilities seem quite dates, the last renovation probably took place some twenty years ago. Pricey and definitely not worth your dollar...

Cons: There is no free WiFi in the rooms, although there is WiFi in the lobby. Breakfast from the restaurant was very expensive ($15), and a lot of the services were closed since it's the off season.

Cons: Arnljótur Arnarson. We bought standard room with king size bed for 3 nights paying 90£ per night. Buying room in 4 star rated hotel you don´t expect to be put in a celler. In a room with small window faceing a wall. This room 114 should be priced down a lot. When we complain we were informed that the hotel was full, but we could try to talk to the staff the day after. In my opinion should the staff, if they care about their customer offer them to change roomms, and in my mind giving a discount, when they knew about our wish to change from this 114 celler room.