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Pros: Nothing

Cons: The food, the entertainment

Pros: I liked nothing, and am sorry for the time i waist it with Alitalia. Especially after not letting me use the lounge even thought I am an elite plus with skyteam and Alitalia is one of the alliance member.

Cons: Applying the rules and respect my skyteam elite plus membership.

Cons: changed 2 times the departure time and I lost my train to Rapallo, having to sleep in Genova. Had to buy other ticket to Milan and loose this ticket I had bought.,...

Cons: Crew didn’t show up. They later said it that they weren’t picked up. Weak excuse since they’re probably near the airport/airline could have informed us/flight could have been delayed properly. Everyone was there, plane was locked and departure delayed by some 36-40 minutes

Cons: Strike delay. Very poor food. Cramped chairs. I flight entertainment

Pros: Boarding was ok compared to other Alitalia flights

Cons: A snack between the meals. More food options for the second meal.

Pros: Crews are nice n snacks are okay.

Cons: Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!

Pros: Snacks were okay.

Cons: Purchased my luggage fee online and for some reason they don’t have it on their computer. Had to pay a higher price at the counter and come to find out my account still got charged for the luggage fee.

Cons: El avión, en especial los baños, muy mal estado La tripulación con poco tacto para atender La comida en primera muy poco apetitosa

Pros: Nothing

Cons: Hour delay getting on the plane, after going through boarding. No explanation as to why.

Pros: Ground staff

Cons: More baggage checking counters.

Cons: Seat assignments sucked. Could not seat together

Pros: The crew was not grntle

Cons: Delayed takeoff. That happens but very poor communication about the delay.

Cons: OK flight, evening Business class

Cons: The seats aren’t comfortable, the entertainment system is finicky, not much leg room.

Pros: Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda

Cons: Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible.

Cons: As so often with Alitalia the flight was delayed by 1 hr 20 mins

Cons: they must work on quality and price

Cons: No food

Cons: Don’t let me book my seats on line and then tell me “not for this fare” ($1700) at the airport. We have special needs and were not accommodated

Pros: Even though the plan was full, the boarding process was quick.

Cons: Extremely old plain. The worst entertainment center i’ve ever seen: it was just ok for the 80’s. The crew seems to not knowing how to smile.

Pros: on time departure and arrival

Cons: price for baggage, water is only “service” on board

Cons: Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move.

Pros: Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,

Pros: People next to me

Cons: Seat, food , no fee for bag, and service

Pros: the flight was on time

Cons: for sure the seats, the screens and bathrooms. the plane was so old!

Pros: the flight was on time

Cons: for sure the seats, the screens and the bathrooms. the plane was soooo old!

Cons: Snack was packaged bread stick bits. No flavor. Must take of headsets for take off and landing.

Pros: Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible.

Cons: It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future.

Cons: O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia.

Cons: Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais.

Pros: nice crew on the Rome to US leg

Cons: Airline food is usually bad but this was inedible. Tiniest seats ever. Outdated entertainment selection. Obscene baggage fees. Never ever again- not worth the ‘deal’

Cons: Seating, food, entertainment, communication and comfort

Cons: The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle

Cons: Alitalia is the worst airline company

Cons: Alitalia is the worst airline company