Guest reviews
Overall rating
7.1
Good
Based on 1,157 reviews
Overall
7.1
Boarding
7.2
Comfort
7.1
Crew
7.5
Entertainment
6.9
Food
6.6
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Malaysia Airlines traveller reviews
Pros
"Good in flight entertainment ."
(in 7 reviews)
"The cabin crew was welcoming."
(in 8 reviews)
"Free beer and wine."
(in 5 reviews)
Cons
"Very old plane equipment
Short seat pitch limits economy class passenger comfort"
(in 3 reviews)
"Luggage was lost."
(in 5 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
connecting flight
business class ticket
short flight
good flight
beer and wine
comfortable seats
cabin crew
lost baggage
mediocre flight
inflight entertainment
good service
seat pocket
good food
comfortable flight
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10.0
Pros: Everything was great!
Cons: Nothing!
review from
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10.0
Pros: Excellent as well!
Cons: Everything good as well.
review from
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7.3
Pros: New plane and spacious.
Cons: No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it.
review from
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6.3
Cons: No onboard entertainment
review from
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10.0
A flight as you would expect it to be
Pros: Everything. Just a simple, very short haul flight: nothing too complicated.
Cons: There was nothing to fault.
review from
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7.6
Cons: Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available.
review from
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3.6
Malaysian Airlines changed my seat without informing me
Cons: They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline
review from
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5.3
An ordinary operation with 1.5 hrs delay
Pros: Nothing special
Cons: At least, they let me know the first delay but no further information was given to the 2nd delay. Also, neither the ground not on board staff seemed to be interested in Passagiers. Was a short flight interrupted by diverse visual ads and PRs..
review from
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4.0
Fight delay with very poor information
Pros: Crew on board did their best.
Cons: Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry.
review from
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8.0
Every thing good except the airport tax incharge cheating
Cons: He is cheating telling normal taxi cant for two adualt and three chalidren to buy taket for double price for min bus or van , that person in charge is laieing and not respecting i hope to take acsing because they are the face of malysia visitor and i think no boday will except cheating even for one ringet . If need any details for the person can contact me.
review from
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9.3
Pros: We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!
review from
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6.0
Cons: Food Seats cramped
review from
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10.0
Pros: Everything was great!
Cons: Nothing!
review from
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10.0
Pros: Excellent as well!
Cons: Everything good as well.
review from
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10.0
A flight as you would expect it to be
Pros: Everything. Just a simple, very short haul flight: nothing too complicated.
Cons: There was nothing to fault.
review from
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9.3
Pros: We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!
review from
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7.3
Pros: New plane and spacious.
Cons: No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it.
review from
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7.6
Cons: Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available.
review from
-
8.0
Every thing good except the airport tax incharge cheating
Cons: He is cheating telling normal taxi cant for two adualt and three chalidren to buy taket for double price for min bus or van , that person in charge is laieing and not respecting i hope to take acsing because they are the face of malysia visitor and i think no boday will except cheating even for one ringet . If need any details for the person can contact me.
review from
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6.3
Cons: No onboard entertainment
review from
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3.6
Malaysian Airlines changed my seat without informing me
Cons: They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline
review from
-
5.3
An ordinary operation with 1.5 hrs delay
Pros: Nothing special
Cons: At least, they let me know the first delay but no further information was given to the 2nd delay. Also, neither the ground not on board staff seemed to be interested in Passagiers. Was a short flight interrupted by diverse visual ads and PRs..
review from
-
4.0
Fight delay with very poor information
Pros: Crew on board did their best.
Cons: Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry.
review from
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6.0
Cons: Food Seats cramped
review from
Flight status
Malaysia Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
2803
Miri
MYY
Kuching
KCH
755
Phnom Penh
PNH
Kuala Lumpur
KUL
870
Surabaya
SUB
Kuala Lumpur
KUL
69
Taipei
TPE
Kota Kinabalu
BKI
190
Kuala Lumpur
KUL
New Delhi
DEL
1286
Kuala Lumpur
KUL
Kuantan
KUA
764
Kuala Lumpur
KUL
Siem Reap
REP
360
Kuala Lumpur
KUL
Beijing
PEK
860
Kuala Lumpur
KUL
Medan
KNO
1209
Alor Setar
AOR
Kuala Lumpur
KUL
3435
Bario
BBN
Miri
MYY
3327
Kota Kinabalu
BKI
Bintulu
BTU
2807
Kota Kinabalu
BKI
Kuching
KCH
2607
Kota Kinabalu
BKI
Kuala Lumpur
KUL
3071
Kota Kinabalu
BKI
Labuan
LBU
3018
Kota Kinabalu
BKI
Lahad Datu
LDU
3183
Kota Kinabalu
BKI
Sibu
SBW
3095
Kota Kinabalu
BKI
Sandakan
SDK
68
Kota Kinabalu
BKI
Taipei
TPE
3051
Kota Kinabalu
BKI
Tawau
TWU
785
Bangkok
BKK
Kuala Lumpur
KUL
3324
Bintulu
BTU
Kota Kinabalu
BKI
3807
Bintulu
BTU
Kuching
KCH
2743
Bintulu
BTU
Kuala Lumpur
KUL
3804
Bintulu
BTU
Miri
MYY
3383
Bintulu
BTU
Sibu
SBW
720
Jakarta
CGK
Kuala Lumpur
KUL
178
Colombo
CMB
Kuala Lumpur
KUL
197
Dhaka
DAC
Kuala Lumpur
KUL
852
Denpasar
DPS
Kuala Lumpur
KUL
753
Hanoi
HAN
Kuala Lumpur
KUL
791
Phuket City
HKT
Kuala Lumpur
KUL
1034
Johor Bahru
JHB
Kuala Lumpur
KUL
1397
Kota Bharu
KBR
Kuala Lumpur
KUL
2806
Kuching
KCH
Kota Kinabalu
BKI
3804
Kuching
KCH
Bintulu
BTU
3417
Kuching
KCH
Mukah
MKM
2802
Kuching
KCH
Miri
MYY
3692
Kuching
KCH
Sibu
SBW
643
Kuching
KCH
Singapore
SIN
865
Medan
KNO
Kuala Lumpur
KUL
1281
Kuantan
KUA
Kuala Lumpur
KUL
1208
Kuala Lumpur
KUL
Alor Setar
AOR
2606
Kuala Lumpur
KUL
Kota Kinabalu
BKI
784
Kuala Lumpur
KUL
Bangkok
BKK
192
Kuala Lumpur
KUL
Bengaluru
BLR
2742
Kuala Lumpur
KUL
Bintulu
BTU
721
Kuala Lumpur
KUL
Jakarta
CGK
179
Kuala Lumpur
KUL
Colombo
CMB
853
Kuala Lumpur
KUL
Denpasar
DPS
752
Kuala Lumpur
KUL
Hanoi
HAN
790
Kuala Lumpur
KUL
Phuket City
HKT
1063
Kuala Lumpur
KUL
Johor Bahru
JHB
1450
Kuala Lumpur
KUL
Langkawi Island
LGK
4
Kuala Lumpur
KUL
London
LHR
180
Kuala Lumpur
KUL
Chennai
MAA
704
Kuala Lumpur
KUL
Manila
MNL
1162
Kuala Lumpur
KUL
Penang
PEN
762
Kuala Lumpur
KUL
Phnom Penh
PNH
388
Kuala Lumpur
KUL
Shanghai
PVG
2712
Kuala Lumpur
KUL
Sibu
SBW
2710
Kuala Lumpur
KUL
Sandakan
SDK
758
Kuala Lumpur
KUL
Ho Chi Minh City
SGN
611
Kuala Lumpur
KUL
Singapore
SIN
871
Kuala Lumpur
KUL
Surabaya
SUB
2664
Kuala Lumpur
KUL
Tawau
TWU
3070
Labuan
LBU
Kota Kinabalu
BKI
3217
Labuan
LBU
Miri
MYY
3011
Lahad Datu
LDU
Kota Kinabalu
BKI
1
London
LHR
Kuala Lumpur
KUL
3475
Limbang
LMN
Miri
MYY
3519
Lawas
LWY
Miri
MYY
3414
Mukah
MKM
Kuching
KCH
3552
Mukah
MKM
Miri
MYY
705
Manila
MNL
Kuala Lumpur
KUL
3434
Miri
MYY
Bario
BBN
3206
Miri
MYY
Kota Kinabalu
BKI
3807
Miri
MYY
Bintulu
BTU
Top flight routes
Top airports served by Malaysia Airlines
- Kuala Lumpur Intl Airport (KUL)
- Los Angeles Airport (LAX)
- Dubai International Airport (DXB)
- Kota Kinabalu Airport (BKI)
- Chicago O'Hare International Airport (ORD)
- Singapore Changi Airport (SIN)
- Miri Airport (MYY)
- Amsterdam Schiphol Airport (AMS)
- Kuching Airport (KCH)
- Abu Dhabi Intl Airport (AUH)
- Tokyo Narita Airport (NRT)
- Miami Airport (MIA)
- Penang International Airport (PEN)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- New York John F Kennedy Intl Airport (JFK)
Malaysia Airlines contact information
- MH IATA code
- +65 6541 6800 Call
- malaysiaairlines.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
