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Cons: PAL is literally never on time. The terminal process was absurd - 300 person line to check in and print a boarding pass. Then it was 1hr late to boars and then >90 mins waiting on the tarmac. Just a terrible on-time performance and inconvenient process that is typical of PAL

Pros: None

Cons: My first flight was delayed by 2 hours, so I didn’t make it to my connecting flight. The airline put me on the next available flight, but that one got delayed too. As a matter of fact, I’m still sitting on my connecting flight waiting to take off and I boarded an hour ago.

Pros: None

Cons: I am Filipino and would really love to support this airline, but I can’t help it; the airline really needs to get it together. This is the second and the last time I’ll be flying with this airline internationally.

Pros: Good food.

Cons: The lost my luggage from Manila to Bangkok. I had to travel on to Phuket without my luggage for 4 days. It was mind over matter to get to speak to anyone. I called 3 to 4 times a day to get my luggage. What a nightmare. I had to by extra clothes to survive. Nothing like flying 15.5 hrs, 5 hrs.

Pros: Not much. Both flights to and from Manila were delayed. The flight out was delayed pre-boarding by about 15-min and then about 30-min in the plane on the tarmac. Leaving Manila was delayed boarding by about 1-hr and we landed about 30-min late. Philippine Airlines operation has gotten so much worse.

Cons: Everything. From the chaos at Check-in on the Manila side from the understaffed and overwhelmed employees, to the gate control and communication with passengers at a reasonable time for the delays. Staff at MNL Terminal 2 for PA seem not to care and there seems to be no management that exists.

Pros: Helpful staffs

Cons: Flight delayed.

Pros: The plane itself was very clean and well maintained

Cons: Staff was rude to customers, with poor responses and a lack of customer service skills. After a long delay of over two hours, you would have thought they would've have been more understanding and accomadating. They also displayed poor communication through all stages of the flight.

Pros: Sit is average small

Cons: Food was terrible, need to improve for the food quality

Pros: Leg room was small.

Pros: No and No

Cons: Was in business class and service is poor. Food was mediocre and service was not at par as other business class airlines. Toilet is dirty most times and lacking toiletries. Very unsanitary. Only thing good is all service staff always smile but lack proper and on time service training.

Pros: Short leg room

Cons: Better snack and more leg room

Cons: Ventilation/in flight air conditioning, checkin lanes and waiting time

Pros: another Airline

Pros: The steward and stewardess were very nice.

Cons: The plane was late, making a long day much longer. Worse still, I waited another 30 minutes for the luggage, making it almost 2 hours later before I got to the hotel.

Pros: nothing good about this airlines they sell cheap fares and overcrowded planes

Cons: they do not offer any veg food

Pros: Horrible airline.

Cons: tiny seats for tiny people, crappy food, cold in the jet, Really a low class airline.

Cons: The PAL terminal in MNL is one of the worst airports in the world. PAL's in flight service is fine. But they really need to improve their terminal if they want to keep customers

Cons: Seat was uncomfortable and fake leather. Staff were surly.

Pros: The most unorganized airline

Cons: Better staff and communication.

Pros: Crew was great.

Cons: We didn’t appreciate the delay.