Guest reviews
Overall rating
7.3
Good
Based on 2,225 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.7
Food
7.0
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Philippine Airlines information
| IATA code | PR |
| Routes | 324 |
| Top route | Manila Ninoy Aquino Intl to Honolulu |
| Airports served | 118 |
| Top airport | Manila Ninoy Aquino Intl |
Philippine Airlines traveller reviews
Pros
"Timely
Good Service
Smily Crew."
(in 22 reviews)
"Flight crew services are good."
(in 33 reviews)
"Business class comfortable with friendly staff."
(in 5 reviews)
Cons
"Worst airline I've ever flown."
(in 7 reviews)
"Narrow seat and no leg room"
(in 7 reviews)
"One hour delay starting and 45 min."
(in 12 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
customer service
business class
food was good
crew was friendly
good service
delayed flight
hour delay
great flight
good but no entertainment
worst airline
small seats
-
10.0
Row to myself
Pros: The flight was underbooked so I had a row to myself. That always makes a happy flight.
review from
-
7.0
Good Experience
Pros: Everything was smooth - no issues or delays. Food was great Would fly with them again for short distances.
Cons: Apparently if you book with a third party booking Philippine Airlines does not provide you with meal or hotel voucher in Manila for long layover (22 hours). Had I booked directly through them they would have provided meals/hotel for the night. Instead we had to get two rooms for our family of 6. For this, I wouldn’t recommend them (if using third party booking).
review from
-
7.0
Great Experience
Pros: One of the smoothest landings I’ve ever extin my life! The food was excellent- all our children ate from 17 down to 2. We were provided blankets and pillows (which you sometimes can’t get on other airlines). Would fly with them again for sure - great budget airline
Cons: We had about a 35 minute wait once on the plane before we could take off. Not sure why it took so long (other than they said we were number 7 for takeoff). Also once we went through airport security and sat around we had to go through security again before getting to our waiting area (or hold area) but we had to throw out our water. Not sure why seeing as we purchased the water in the airport.
review from
-
10.0
Pros: Im comfortable
Cons: The food
review from
-
8.0
It was good
Pros: Services
Cons: Nothing
review from
-
9.0
Very family friendly
Pros: Crew and check in were very accommodating to our family with two small children.
Cons: Food served did not have any vegetarian choices.
review from
-
10.0
Excellent service
Pros: Well organize & very courteous..
Cons: So far no complaint
review from
-
9.3
Reasonable business class
Pros: Business class from Bangkok to San Francisco was good overall, especially for $1400 one way. Food was not very good for business class, was more in line with JAL, EVA, Korean or ANA econo class but again, for the price, no complaints. Great friendly service, quick boarding. Priority Pass didn't have a lounge in Manila but thankfully, Philippines Air had their own lounge with great food and drinks for 1st Class and Business class ticket holders. Plane from BKK to Manila was NICE and comfy, all latest technology with beautiful fully adjustable chairs that lay flat. Would fly with them again!
review from
-
9.0
Older plane from Manila to SFO
Pros: Business class from Bangkok to San Francisco was good overall, especially for $1400 one way. Food was not very good for business class, was more in line with JAL, EVA, Korean or ANA econo class but again, for the price, no complaints. Great friendly service, quick boarding. Priority Pass didn't have a lounge in Manila but thankfully, Philippines Air had their own lounge with great food and drinks for 1st Class and Business class ticket holders. Plane from Manila to SFO was older, screen way too far away, not even reachable without getting out of the seat. Business class seats don't quite lay flat but no complaints for the price. Would fly with them again!
review from
-
7.3
Food not good, needs improvement
Pros: Stewards service.
Cons: Food
review from
-
9.6
15 Hours Went by Somewhat Quickly
Pros: The TV has a great interface with a vast selection of movies, TV, and music. It'd be nice if the hour-long music stations had the songs listed.
Cons: They could have served drinks a couple more times
review from
-
9.6
Wonderful Experience
Pros: The safety video shown before the flight is the best I have ever seen, highlighting so much that is amazing in the country!
review from
-
10.0
Row to myself
Pros: The flight was underbooked so I had a row to myself. That always makes a happy flight.
review from
-
10.0
Pros: Im comfortable
Cons: The food
review from
-
9.0
Very family friendly
Pros: Crew and check in were very accommodating to our family with two small children.
Cons: Food served did not have any vegetarian choices.
review from
-
10.0
Excellent service
Pros: Well organize & very courteous..
Cons: So far no complaint
review from
-
9.3
Reasonable business class
Pros: Business class from Bangkok to San Francisco was good overall, especially for $1400 one way. Food was not very good for business class, was more in line with JAL, EVA, Korean or ANA econo class but again, for the price, no complaints. Great friendly service, quick boarding. Priority Pass didn't have a lounge in Manila but thankfully, Philippines Air had their own lounge with great food and drinks for 1st Class and Business class ticket holders. Plane from BKK to Manila was NICE and comfy, all latest technology with beautiful fully adjustable chairs that lay flat. Would fly with them again!
review from
-
9.0
Older plane from Manila to SFO
Pros: Business class from Bangkok to San Francisco was good overall, especially for $1400 one way. Food was not very good for business class, was more in line with JAL, EVA, Korean or ANA econo class but again, for the price, no complaints. Great friendly service, quick boarding. Priority Pass didn't have a lounge in Manila but thankfully, Philippines Air had their own lounge with great food and drinks for 1st Class and Business class ticket holders. Plane from Manila to SFO was older, screen way too far away, not even reachable without getting out of the seat. Business class seats don't quite lay flat but no complaints for the price. Would fly with them again!
review from
-
9.6
15 Hours Went by Somewhat Quickly
Pros: The TV has a great interface with a vast selection of movies, TV, and music. It'd be nice if the hour-long music stations had the songs listed.
Cons: They could have served drinks a couple more times
review from
-
9.6
Wonderful Experience
Pros: The safety video shown before the flight is the best I have ever seen, highlighting so much that is amazing in the country!
review from
-
7.0
Good Experience
Pros: Everything was smooth - no issues or delays. Food was great Would fly with them again for short distances.
Cons: Apparently if you book with a third party booking Philippine Airlines does not provide you with meal or hotel voucher in Manila for long layover (22 hours). Had I booked directly through them they would have provided meals/hotel for the night. Instead we had to get two rooms for our family of 6. For this, I wouldn’t recommend them (if using third party booking).
review from
-
7.0
Great Experience
Pros: One of the smoothest landings I’ve ever extin my life! The food was excellent- all our children ate from 17 down to 2. We were provided blankets and pillows (which you sometimes can’t get on other airlines). Would fly with them again for sure - great budget airline
Cons: We had about a 35 minute wait once on the plane before we could take off. Not sure why it took so long (other than they said we were number 7 for takeoff). Also once we went through airport security and sat around we had to go through security again before getting to our waiting area (or hold area) but we had to throw out our water. Not sure why seeing as we purchased the water in the airport.
review from
-
8.0
It was good
Pros: Services
Cons: Nothing
review from
-
7.3
Food not good, needs improvement
Pros: Stewards service.
Cons: Food
review from
Flight status
Philippine Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
313
Hong Kong
HKG
Manila
MNL
2286
Bacolod
BCD
Cebu City
CEB
2362
Butuan
BXU
Cebu City
CEB
2285
Cebu City
CEB
Bacolod
BCD
2393
Cebu City
CEB
Butuan
BXU
2929
Cebu City
CEB
Mambajao
CGM
2297
Cebu City
CEB
Cagayan de Oro
CGY
2345
Cebu City
CEB
Davao City
DVO
2382
Cebu City
CEB
General Luna
IAO
2386
Cebu City
CEB
Iloilo City
ILO
2368
Cebu City
CEB
Malay
MPH
436
Cebu City
CEB
Tokyo
NRT
2238
Cebu City
CEB
Tacloban City
TAC
2682
Cebu City
CEB
Busuanga
USU
2930
Mambajao
CGM
Cebu City
CEB
2316
Cagayan de Oro
CGY
Cebu City
CEB
2875
Angeles City
CRK
General Luna
IAO
2678
Angeles City
CRK
Busuanga
USU
2346
Davao City
DVO
Cebu City
CEB
2383
General Luna
IAO
Cebu City
CEB
2876
General Luna
IAO
Angeles City
CRK
2387
Iloilo City
ILO
Cebu City
CEB
312
Manila
MNL
Hong Kong
HKG
654
Manila
MNL
Riyadh
RUH
511
Manila
MNL
Singapore
SIN
2369
Malay
MPH
Cebu City
CEB
655
Riyadh
RUH
Manila
MNL
512
Singapore
SIN
Manila
MNL
2237
Tacloban City
TAC
Cebu City
CEB
2681
Busuanga
USU
Cebu City
CEB
2679
Busuanga
USU
Angeles City
CRK
423
Tokyo
HND
Manila
MNL
2965
Angeles City
CRK
Naga City
WNP
683
Dammam
DMM
Manila
MNL
682
Manila
MNL
Dammam
DMM
591
Manila
MNL
Ho Chi Minh City
SGN
592
Ho Chi Minh City
SGN
Manila
MNL
2966
Naga City
WNP
Angeles City
CRK
232
Cebu City
CEB
Kalibo
KLO
358
Manila
MNL
Beijing
PEK
359
Beijing
PEK
Manila
MNL
685
Doha
DOH
Manila
MNL
233
Kalibo
KLO
Cebu City
CEB
684
Manila
MNL
Doha
DOH
2895
Cebu City
CEB
Ozamiz
OZC
2896
Ozamiz
OZC
Cebu City
CEB
2936
Virac
VRC
Angeles City
CRK
2675
Angeles City
CRK
Catarman
CRM
2676
Catarman
CRM
Angeles City
CRK
2372
Davao City
DVO
Tagbilaran
TAG
428
Manila
MNL
Tokyo
NRT
427
Tokyo
NRT
Manila
MNL
2373
Tagbilaran
TAG
Davao City
DVO
435
Tokyo
NRT
Cebu City
CEB
2332
Bacolod
BCD
Angeles City
CRK
2134
Bacolod
BCD
Manila
MNL
733
Bangkok
BKK
Manila
MNL
2697
Basco
BSO
Angeles City
CRK
2968
Butuan
BXU
Manila
MNL
2960
Cotabato City
CBO
Manila
MNL
2833
Cebu City
CEB
Angeles City
CRK
484
Cebu City
CEB
Seoul
ICN
2927
Cebu City
CEB
Legazpi City
LGP
2880
Cebu City
CEB
Manila
MNL
2347
Cebu City
CEB
Puerto Princesa
PPS
2352
Cagayan de Oro
CGY
Angeles City
CRK
2520
Cagayan de Oro
CGY
Manila
MNL
2331
Angeles City
CRK
Bacolod
BCD
2696
Angeles City
CRK
Basco
BSO
2834
Angeles City
CRK
Cebu City
CEB
2351
Angeles City
CRK
Cagayan de Oro
CGY
831
Angeles City
CRK
Davao City
DVO
492
Angeles City
CRK
Seoul
ICN
2546
Dumaguete City
DGT
Manila
MNL
2558
Dipolog
DPL
Manila
MNL
538
Denpasar
DPS
Manila
MNL
832
Davao City
DVO
Angeles City
CRK
2820
Davao City
DVO
Manila
MNL
659
Dubai
DXB
Manila
MNL
485
Seoul
ICN
Cebu City
CEB
493
Seoul
ICN
Angeles City
CRK
489
Seoul
ICN
Kalibo
KLO
467
Seoul
ICN
Manila
MNL
2142
Iloilo City
ILO
Manila
MNL
897
Osaka
KIX
Taipei
TPE
488
Kalibo
KLO
Seoul
ICN
2928
Legazpi City
LGP
Cebu City
CEB
2922
Legazpi City
LGP
Manila
MNL
2131
Manila
MNL
Bacolod
BCD
732
Manila
MNL
Bangkok
BKK
2967
Manila
MNL
Butuan
BXU
2959
Manila
MNL
Cotabato City
CBO
1849
Manila
MNL
Cebu City
CEB
2521
Manila
MNL
Cagayan de Oro
CGY
2545
Manila
MNL
Dumaguete City
DGT
2557
Manila
MNL
Dipolog
DPL
537
Manila
MNL
Denpasar
DPS
1811
Manila
MNL
Davao City
DVO
658
Manila
MNL
Dubai
DXB
424
Manila
MNL
Tokyo
HND
466
Manila
MNL
Seoul
ICN
2141
Manila
MNL
Iloilo City
ILO
2921
Manila
MNL
Legazpi City
LGP
438
Manila
MNL
Nagoya
NGO
2889
Manila
MNL
Ozamiz
OZC
2203
Manila
MNL
Roxas City
RXS
2981
Manila
MNL
Tacloban City
TAC
2773
Manila
MNL
Tagbilaran
TAG
896
Manila
MNL
Taipei
TPE
2997
Manila
MNL
Zamboanga City
ZAM
437
Nagoya
NGO
Manila
MNL
2890
Ozamiz
OZC
Manila
MNL
2348
Puerto Princesa
PPS
Cebu City
CEB
2204
Roxas City
RXS
Manila
MNL
2982
Tacloban City
TAC
Manila
MNL
2778
Tagbilaran
TAG
Manila
MNL
896
Taipei
TPE
Osaka
KIX
897
Taipei
TPE
Manila
MNL
2998
Zamboanga City
ZAM
Manila
MNL
2358
General Santos
GES
Cebu City
CEB
117
Vancouver
YVR
Manila
MNL
113
Los Angeles
LAX
Manila
MNL
112
Manila
MNL
Los Angeles
LAX
104
Manila
MNL
San Francisco
SFO
116
Manila
MNL
Vancouver
YVR
105
San Francisco
SFO
Manila
MNL
101
Honolulu
HNL
Manila
MNL
2199
Laoag
LAO
Manila
MNL
100
Manila
MNL
Honolulu
HNL
2198
Manila
MNL
Laoag
LAO
383
Guangzhou
CAN
Manila
MNL
382
Manila
MNL
Guangzhou
CAN
2614
Angeles City
CRK
Tuguegarao City
TUG
2615
Tuguegarao City
TUG
Angeles City
CRK
127
New York
JFK
Manila
MNL
126
Manila
MNL
New York
JFK
216
Port Moresby
POM
Manila
MNL
536
Jakarta
CGK
Manila
MNL
215
Manila
MNL
Port Moresby
POM
2378
Davao City
DVO
General Luna
IAO
2593
Davao City
DVO
Zamboanga City
ZAM
2379
General Luna
IAO
Davao City
DVO
2891
Iloilo City
ILO
General Santos
GES
535
Manila
MNL
Jakarta
CGK
330
Manila
MNL
Xiamen
XMN
331
Xiamen
XMN
Manila
MNL
2594
Zamboanga City
ZAM
Davao City
DVO
118
Manila
MNL
Toronto
YYZ
218
Manila
MNL
Auckland
AKL
739
Bangkok
BKK
Cebu City
CEB
219
Auckland
AKL
Manila
MNL
738
Cebu City
CEB
Bangkok
BKK
2671
Angeles City
CRK
Calbayog City
CYP
2672
Calbayog City
CYP
Angeles City
CRK
399
Beijing
PEK
Kalibo
KLO
2935
Angeles City
CRK
Virac
VRC
398
Kalibo
KLO
Beijing
PEK
721
London
LHR
Manila
MNL
720
Manila
MNL
London
LHR
418
Manila
MNL
Busan
PUS
2970
Kalibo
KLO
Manila
MNL
2787
Manila
MNL
Puerto Princesa
PPS
214
Sydney
SYD
Manila
MNL
213
Manila
MNL
Sydney
SYD
357
Quanzhou
JJN
Manila
MNL
356
Manila
MNL
Quanzhou
JJN
410
Cebu City
CEB
Osaka
KIX
409
Osaka
KIX
Cebu City
CEB
2969
Manila
MNL
Kalibo
KLO
210
Melbourne
MEL
Manila
MNL
209
Manila
MNL
Melbourne
MEL
657
Abu Dhabi
AUH
Manila
MNL
656
Manila
MNL
Abu Dhabi
AUH
419
Busan
PUS
Manila
MNL
526
Kuala Lumpur
KUL
Manila
MNL
525
Manila
MNL
Kuala Lumpur
KUL
2041
Manila
MNL
Malay
MPH
2042
Malay
MPH
Manila
MNL
407
Osaka
KIX
Manila
MNL
2788
Puerto Princesa
PPS
Manila
MNL
408
Manila
MNL
Osaka
KIX
2357
Cebu City
CEB
General Santos
GES
111
Tamuning
GUM
Manila
MNL
454
General Santos
GES
Manila
MNL
453
Manila
MNL
General Santos
GES
353
Macau
MFM
Manila
MNL
110
Manila
MNL
Tamuning
GUM
352
Manila
MNL
Macau
MFM
425
Fukuoka
FUK
Manila
MNL
426
Manila
MNL
Fukuoka
FUK
222
Brisbane
BNE
Manila
MNL
336
Manila
MNL
Shanghai
PVG
337
Shanghai
PVG
Manila
MNL
221
Manila
MNL
Brisbane
BNE
2662
Angeles City
CRK
Spanish Wells
SWL
2663
Spanish Wells
SWL
Angeles City
CRK
2872
Tagbilaran
TAG
Angeles City
CRK
2376
Angeles City
CRK
Malay
MPH
2340
Angeles City
CRK
Puerto Princesa
PPS
2610
Angeles City
CRK
San Jose
SJI
2871
Angeles City
CRK
Tagbilaran
TAG
405
Sapporo
CTS
Manila
MNL
2892
General Santos
GES
Iloilo City
ILO
406
Manila
MNL
Sapporo
CTS
2377
Malay
MPH
Angeles City
CRK
2341
Puerto Princesa
PPS
Angeles City
CRK
2611
San Jose
SJI
Angeles City
CRK
119
Toronto
YYZ
Manila
MNL
480
Cebu City
CEB
Nagoya
NGO
479
Nagoya
NGO
Cebu City
CEB
2612
Angeles City
CRK
Cauayan
CYZ
2613
Cauayan
CYZ
Angeles City
CRK
Top flight routes
Top airports served by Philippine Airlines
- Manila Ninoy Aquino Intl Airport (MNL)
- Cebu City Mactan International Airport (CEB)
- Angeles City Clark Intl Airport (CRK)
- Davao City Francisco Bangoy Airport (DVO)
- Iloilo City Mandurriao Airport (ILO)
- Cagayan de Oro Laguindingan Airport (CGY)
- Bacolod Airport (BCD)
- Seoul Incheon Intl Airport (ICN)
- Kuala Lumpur Intl Airport (KUL)
- Kalibo Airport (KLO)
- Busuanga Airport (USU)
- Malay Godofredo P. Ramos Airport (MPH)
- Hong Kong Intl Airport (HKG)
- Tokyo Narita Airport (NRT)
- Tagbilaran Airport (TAG)
Philippine Airlines contact information
- PR IATA code
- +63 2 818 0111 Call
- philippineairlines.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
