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Pros: Crew was very helpful with boarding and very friendly and hard-working.

Cons: Entertainment system kept resetting duing the first couple of hours during the flight but otherwise was good.

Pros: The crew was very friendly, the plane was clean, the food was ok. The portions were great but the food selection was very ethnic and not neutral. The set was not y’all friendly. Couldn’t sleep all 14 hrs.

Cons: Seat tailored to accommodate a taller customer. 6.2 Nanjing Airport was terrible (customs) more Shanghai connection.

Pros: good seat in business class. Outstanding crew.

Cons: The food for dinner was tasteless, and the breakfast was incredibly greasy.

Cons: The food was uninspiring, to say the least.

Cons: A little bit of more room not eve a lot like a nuther cter miter or so

Pros: Flight was quick

Cons: Chairs were small and uncomfortable.

Pros: Good food. Wine was excellent. Good service.

Cons: There were issues with the headset provided. It did not connect properly therefore sound was very poor. The programs system was not operating the first hour of the flight.

Pros: For the price, expectations were exceeded. Food was adequate, entertainment was adequate (bring your own ear buds or headphones; older 2-prong connection so took a bit of wiggling to get sound from both ears), seats were adequate with a bit of legroom (I'm 6'-1" and fit okay, but with shorter legs)

Cons: It is a Chinese airline, so rules are very rigid (no handheld or earphones 30 minutes before landing, seatbacks up 30 minutes, etc.). Boarding was mass boarding for an A330.

Pros: Remarkably few in flight announcements, which made it easier to sleep on the redeye. The bathroom was kept pretty clean.

Cons: The food was pretty bad. The flight attendants were helpful, but not friendly. The other flyers were pretty active all night, with quite a few seat changes, which was distracting.

Cons: Rear business class seats don't recline much. Crew are surly! About what I expected. Not the airline I choose when I have a choice.

Pros: OK

Cons: Ground service staff (not individual) in PVG showed poker face to customers not only to me.

Cons: MU ground service in PVG was fair during check in, it was not as polite as in HK.

Pros: The food was delicious and of high quality. I enjoyed the entertainment selection. I flew business class. The flight attendants were excellent and gracious. I would fly China Eastern Airlines again.

Cons: Passengers making a connecting flight to Bangkok (BKK) at Nanjing (NKG) were gathered together, escorted through customs, to baggage claim, to the ticketing counter, and back through customs. One of the passenger had to call out each person from their passport. The process took 2 1/2 hours.

Pros: Entertainment was beyond excellent. It had all the latest movies from around the world

Cons: Leg rooms are small, similar to other flights

Pros: Straightforward, get-what-you-pay-for experience. Fairly standard seats, personal entertainment options on the trans-pacific flight, but not within asia. Food served on all flights. Check-in at the airport was also straightforward.

Cons: Would not recommend connecting in Nanjing, as the airport handles international transfers a bit oddly. Expect to wait in a group in a handful of different lines, while being herded quite closely by a customs agent from point to point, passports collected when you get off the plane.

Pros: Very nice equipment A330. Service was very good and angle seats were acceptable in room amd comfort.

Cons: Plugin got power didnt work in my seat. Poor quality headphones and movies were average at best. My meal was terrible.

Pros: The frights were pretty comfortable. They provided drinks and food in proper time. Crews were very nice.

Cons: I wanted to gave 5 star if only some of my personal items weren’t missing from checked in luggage.

Pros: It was a better experience (no screen that turns off and on by itself, no lopsided tray table) than my outbound flights, so kudos for that. The crew was very pleasant.

Cons: Food/snacks. I know people usually complain about airplane food, but I am not a picky eater and usually eat whatever is provided. I ended up picking at what was served. Perhaps I’m just not used to the selection since I usually fly American planes.