Guest reviews
Overall rating
6.4
Good
Based on 5,369 reviews
Overall
6.5
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.2
Food
6.0
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China Eastern traveller reviews
Pros
"The crew was very nice"
(in 55 reviews)
"Good space, good food, good entertainment!."
(in 16 reviews)
"Great value business class!."
(in 19 reviews)
Cons
"Delayed bad service poor food"
(in 17 reviews)
"Flight was almost 3 hours late."
(in 19 reviews)
"The food was not bad."
(in 32 reviews)
Recent reviews
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- Neutral
- Negative
Find reviews that mention:
customer service
business class
airplane mode
speak english
entertainment options
crew was friendly
good food
connecting flight
good flight
flight was cancelled
flight entertainment
bad service
worst airline
hours late
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3.6
Horrible transfer
Pros: The flight is not too busy
Cons: I have to checked my all suitcase out and re-check in again even thought I am transfer. This is horrible!! Nobody informed me, I have to go back to customs and get my suitcase.
review from
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10.0
Great airline with amazing entertainment
Pros: Very comfortable seat in the exit row and entertainment to choose from offered a wide variety of current and older movies, I was very impressed and will for sure book through China Eastern for my next flight to Hong Kong next month
Cons: Breakfast was a bit bland but nothing bad
review from
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10.0
Great airline
Pros: Check in and boarding was very efficient and timely
review from
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8.0
Pros: On time flights
Cons: All was good
review from
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5.6
Avoid unless desperate
Pros: Nice new airframe, for what that's worth. Staff are attentive, friendly.
Cons: Atrocious legroom & my legs are NOT long; like being in a stress position entire haul. BRUTAL. Flown many airlines to SEA, this was so bad it shocked me. The food (every 'meal' was poor, gross all-around but the "bacon & eggs" ....the egg didn't taste like real egg, bacon left raw. Inedible. The one exception was the chicken breast, that was actually a good standard... but they never have enough for everyone, and the rest of the meal was inedible. Almost no snacks offered, variety of drinks non-existent.
review from
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9.3
Pros: Full plane yet service went well.
Cons: Pulling out of charge cords and ear phone so early in the landing process. Both time 30 minutes before landing. Should do landing check closer to touchdown.
review from
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9.6
Pros: All is good. Check in great. Boarding great.
Cons: Don't like crew pulling out my charge cords or ear phone jack so early into the landing process.
review from
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5.3
Cheap and acceptable
Pros: Friendly staff
Cons: Taking a bus to the plane
review from
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10.0
Cons: Great !
review from
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8.0
Good enough
Pros: New planes
Cons: Entertainment selection, regular food and beverages
review from
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4.6
Turbulent flight
Cons: Turbulent flight
review from
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4.6
Turbulent flight
Pros: On time
Cons: Turbulence most of the time Crew not courteous
review from
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10.0
Great airline with amazing entertainment
Pros: Very comfortable seat in the exit row and entertainment to choose from offered a wide variety of current and older movies, I was very impressed and will for sure book through China Eastern for my next flight to Hong Kong next month
Cons: Breakfast was a bit bland but nothing bad
review from
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10.0
Great airline
Pros: Check in and boarding was very efficient and timely
review from
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9.3
Pros: Full plane yet service went well.
Cons: Pulling out of charge cords and ear phone so early in the landing process. Both time 30 minutes before landing. Should do landing check closer to touchdown.
review from
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9.6
Pros: All is good. Check in great. Boarding great.
Cons: Don't like crew pulling out my charge cords or ear phone jack so early into the landing process.
review from
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10.0
Cons: Great !
review from
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3.6
Horrible transfer
Pros: The flight is not too busy
Cons: I have to checked my all suitcase out and re-check in again even thought I am transfer. This is horrible!! Nobody informed me, I have to go back to customs and get my suitcase.
review from
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5.6
Avoid unless desperate
Pros: Nice new airframe, for what that's worth. Staff are attentive, friendly.
Cons: Atrocious legroom & my legs are NOT long; like being in a stress position entire haul. BRUTAL. Flown many airlines to SEA, this was so bad it shocked me. The food (every 'meal' was poor, gross all-around but the "bacon & eggs" ....the egg didn't taste like real egg, bacon left raw. Inedible. The one exception was the chicken breast, that was actually a good standard... but they never have enough for everyone, and the rest of the meal was inedible. Almost no snacks offered, variety of drinks non-existent.
review from
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5.3
Cheap and acceptable
Pros: Friendly staff
Cons: Taking a bus to the plane
review from
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4.6
Turbulent flight
Cons: Turbulent flight
review from
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4.6
Turbulent flight
Pros: On time
Cons: Turbulence most of the time Crew not courteous
review from
Flight status
China Eastern route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
5993
Lijiang
LJG
Jinghong
JHG
288
Okinawa
OKA
Shanghai
PVG
287
Shanghai
PVG
Okinawa
OKA
2930
Shenyang
SHE
Wuxi
WUX
2929
Wuxi
WUX
Shenyang
SHE
2931
Wuxi
WUX
Taipei
TPE
577
Shanghai
PVG
Los Angeles
LAX
588
Shanghai
PVG
Fuzhou
FOC
9712
Xingyi
ACX
Kunming
KMG
5539
Anqing
AQG
Guilin
KWL
5540
Anqing
AQG
Shanghai
SHA
2754
Beihai
BHY
Changsha
CSX
2078
Bangkok
BKK
Guangzhou
CAN
2584
Bangkok
BKK
Kunming
KMG
2072
Bangkok
BKK
Beijing
PEK
9749
Baoshan
BSD
Chengdu
CTU
2077
Guangzhou
CAN
Bangkok
BKK
5322
Guangzhou
CAN
Chengdu
CTU
5288
Guangzhou
CAN
Hefei
HFE
5212
Guangzhou
CAN
Hangzhou
HGH
2870
Guangzhou
CAN
Huai'an
HIA
2475
Guangzhou
CAN
Taizhou
HYN
5232
Guangzhou
CAN
Nanchang
KHN
5746
Guangzhou
CAN
Kunming
KMG
2306
Guangzhou
CAN
Lanzhou
LHW
9730
Guangzhou
CAN
Dehong
LUM
5240
Guangzhou
CAN
Ningbo
NGB
2808
Guangzhou
CAN
Nanjing
NKG
5310
Guangzhou
CAN
Shanghai
SHA
5258
Guangzhou
CAN
Qingdao
TAO
5260
Guangzhou
CAN
Jinan
TNA
9605
Guangzhou
CAN
Weihai
WEH
2491
Guangzhou
CAN
Wenzhou
WNZ
2621
Guangzhou
CAN
Wuhan
WUH
2673
Guangzhou
CAN
Yichang
YIH
554
Paris
CDG
Shanghai
PVG
5575
Zhengzhou
CGO
Kunming
KMG
2196
Zhengzhou
CGO
Lanzhou
LHW
5396
Zhengzhou
CGO
Shanghai
SHA
2195
Zhengzhou
CGO
Wenzhou
WNZ
5576
Zhengzhou
CGO
Yantai
YNT
2142
Changchun
CGQ
Ordos City
DSN
2272
Changchun
CGQ
Xi'an
XIY
2370
Chifeng
CIF
Tianjin
TSN
2969
Chongqing
CKG
Changzhou
CZX
5484
Chongqing
CKG
Hefei
HFE
2995
Chongqing
CKG
Kunming
KMG
5864
Chongqing
CKG
Lijiang
LJG
2835
Chongqing
CKG
Nanjing
NKG
2866
Chongqing
CKG
Beijing
PEK
5422
Chongqing
CKG
Shanghai
PVG
5432
Chongqing
CKG
Shanghai
SHA
2996
Chongqing
CKG
Wuxi
WUX
2268
Chongqing
CKG
Xi'an
XIY
5863
Chongqing
CKG
Yantai
YNT
206
Chiang Mai
CNX
Shanghai
PVG
2753
Changsha
CSX
Beihai
BHY
9733
Changsha
CSX
Dali
DLU
5750
Changsha
CSX
Kunming
KMG
2754
Changsha
CSX
Nanjing
NKG
5368
Changsha
CSX
Shanghai
PVG
5324
Changsha
CSX
Shanghai
SHA
2727
Changsha
CSX
Sanya
SYX
2966
Changsha
CSX
Wuxi
WUX
2384
Changsha
CSX
Xi'an
XIY
5749
Changsha
CSX
Yancheng
YNZ
2965
Changsha
CSX
Zhuhai
ZUH
9750
Chengdu
CTU
Baoshan
BSD
5321
Chengdu
CTU
Guangzhou
CAN
9746
Chengdu
CTU
Shangri-La
DIG
9744
Chengdu
CTU
Dali
DLU
2229
Chengdu
CTU
Hefei
HFE
5495
Chengdu
CTU
Hangzhou
HGH
573
Chengdu
CTU
Phuket City
HKT
5846
Chengdu
CTU
Kunming
KMG
2471
Chengdu
CTU
Lanzhou
LHW
5473
Chengdu
CTU
Lhasa
LXA
2816
Chengdu
CTU
Nanjing
NKG
2220
Chengdu
CTU
Shanghai
SHA
5319
Chengdu
CTU
Shenzhen
SZX
Top flight routes
Top airports served by China Eastern
- Shanghai Pu Dong Airport (PVG)
- Kunming Changshui Airport (KMG)
- Shanghai Hongqiao & other airports Airport (SHA)
- Beijing Capital Airport (PEK)
- Xi'an Xianyang Airport (XIY)
- Los Angeles Airport (LAX)
- Chengdu Airport (CTU)
- Guangzhou Baiyun Airport (CAN)
- New York John F Kennedy Intl Airport (JFK)
- Qingdao Airport (TAO)
- Sydney Kingsford Smith Airport (SYD)
- Taiyuan Airport (TYN)
- Wuhan Airport (WUH)
- Hangzhou Airport (HGH)
- Yantai Laishan Airport (YNT)
China Eastern contact information
- MU IATA code
- +65-62223456 Call
- ceair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
