Book National hire cars in Cancún

Cancún, QR, Mexico
26 Sep — 3 Oct
Cancún, QR, Mexico
Sun 26-9
Noon
Sun 3-10
Noon
Driver's age:

Pros

" with low mileage"(in 349 reviews)
"Easy off"(in 174 reviews)
"e, with great efficiency.""(in 185 reviews)

Cons

"No despite confirmation."(in 276 reviews)
" had terrible smell."(in 269 reviews)
" had terrible smell."(in 273 reviews)

Reviews for National in Cancún

Overall rating4.5 OkayBased on 86 reviews
Cleanliness
5.4
Comfort
5.1
Overall
4.3
Pick-up/Drop-off
4.5
Value for money
3.8

Recent reviews

Traveller rating
6
2
7
16
0
Find reviews that mention:
2.0
Cons:I book the car online for $100 something for a week and additional I purchased the full coverage insurance for another $120. When I get to National car rental in Cancun the lady at the front desk tried to rip me off for $530 and she told me that I have to make another reservation which is walk in. I told her that I already paid through the online but she refused and told me to take the car that she was offering. So as we talk she went down from $530 to $256 without any insurance. So it was some fishy and I canceled and did not take any car from her. My advise once you book online print it and show it to herReviewed 25 Jan 2021
review fromkayak
2.0
Cons:They did not honor our reservation as they said it was over the holidays (week between Christmas and New Years) and so there were not enough cars available. This was never communicated to us before our arrival at the pickup desk. They made no effort to arrange for an alternative, and all other car rental places were sold out at that point, leaving us to resort to taxis for our entire week-long vacation. On top of that, the staff was rude and would not even let me speak to the manager in person when I asked to speak with him.Reviewed 2 Jan 2020
review fromkayak
2.0
Car wasn't available and lot wasn't in the terminaPros:NothingCons:We made reservations early in the morning to pick up the car in the evening. When we arrived, we were told that they didn't know if there was a car available or how much it would cost, regardless of what we had reserved online, because they wouldn't honor any reservations not made at least 48 hours in advance. Furthermore, the person at the counter couldn't tell us there were even any cars available or call the lot to find out. So, the solution we were given was to take the shuttle to the lot to find out if there was a car available and what we would be charged. Fortunately, there were numerous other competitors' counters in the terminal that were able to tell us if they had cars to rent and what they would charge us and we ended up renting from Dollar instead.Reviewed 14 Jul 2016
review fromkayak
10.0
An easy service for smart travelersPros:There are many complaints on the internet about rental car services in Central and South America, mostly from people claiming to have been scammed. However, if the reviews are read carefully, most "scams" could have been easily avoided if the customer had been paying attention to every detail and had performed a thorough walkthrough complete with pictures. Every staff member at National -- Cancun airport was polite and professional. My rental experience was easy, fast and courteous. Just make sure to note every single scrape, scratch, dent and bump and use your phone to take pictures.Reviewed 10 May 2016
review fromkayak
10.0
Pros:Friendly employees--very helpful. Car was clean and in good shape.Cons:The car we thought we were getting would have been a little roomier. Wish they would say the actual car model when booking. Insurance was a bit high.Reviewed 2 Jan 2021
review fromkayak
2.0
Pros:When I arrived they immediately tried to upsell me and would not accept the insurance policy. They then tried to sell me a phony government tax. When I finally refused to pay, I took the shuttle back to the airport, went online, booked Hertz and like magic, no insurance problem and no bogus government tax. I want to get my money back immediately from Hotwire.Cons:Going to hertz or avis or alamo or dollar.Reviewed 11 Jan 2021
review fromkayak
2.0
Pros:Never got my carCons:having somebody at the counter in working hours.Reviewed 12 Aug 2020
review fromkayak
10.0
Cons:PriceReviewed 24 Feb 2021
review fromkayak
4.4
Cons:Picking and dropping off car is a nightmare as almost nothing is computerized and very few people are working the counters. Also beware the rental will not be the price that you book on here, you can not decline insurance unless you have a credit card limit large enough to put a substantial hold on. A thirty dollar rental will turn into $300 to $350 dollars for a week. If you do decide to rent ensure that you note any little defect on the vehicle even if you don't think it is a defect. If not you will be charged for it when you bring the car back (it is 20 time worse than any inspection at a rental agency in the states)Reviewed 25 Jan 2016
review fromkayak
2.0
Pros:The staff told us that despite the reservation I made through kayak, they did not have a car for usCons:It would be better if we could have gotten the car we reserved! This was a waste of time and we had to book last minute thru another companyReviewed 4 Apr 2021
review fromkayak
2.0
Cons:Bad service, you’re obligated to buy an insurance, car broke down and they didn’t take responsibility. Bad experience!Reviewed 5 Apr 2021
review fromkayak
2.0
Pros:Nothing good.Cons:I made reservation using kayak for a car with National. When I arrived at Cancun Airport the person at the counter told me they were out of cars and they had no other alternative.Reviewed 5 Apr 2021
review fromkayak

Where can I find National hire cars in Cancún?

Blvd Kukulkan Km 12.5, National car hires

Address

Blvd Kukulkan Km 12.5

Hours

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+52 998 176 8117

Address

International Airport

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+52 998 881 8767

Address

Av Acanceh Local No.2

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+52 998 885 3526

Address

Blvd Kukulcan Mz51 Punta

Hours

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+52 998 846 9606

Address

Blvd Kukulcan 11.5 Km

Hours

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+52 998 881 5500 ext. 2055

Good to know

Most popular location

International Airport

Most popular car type

Economy

Top tips for hiring a car from National in Cancún

  • Economy car hires from National in Cancún are around 55% cheaper than other car types, on average

FAQs about hiring a car from National in Cancún

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from National in Cancún.

  • National has 5 car hire locations in Cancún. Take a look at our National hire location map to find the best car hires near you.

  • Yes

  • Yes