Providence hotels in Downtown Providence

Cons: Stability ball in gym was deflated, so minor.

Cons: The front desk staff was a little slow when checking out. Other than that . . .it was all great.

Cons: Everything was ideal.

Cons: Nothing

Cons: The hotel staff/policies were incredibly unhelpful. We were informed when we checked in that if we had called and asked for the military/ government rate we would of paid less than 50% of what we were charged. Of course, there was nothing they could do about it now. What they didn't tell us at check in was that the deluxe king room we had reserved and paid twice what we should of for, was unavailable. They happily checked us in and sent us up to what I can only assume is the worst room in this 4 star hotel. The glass shelf in the bathroom was broken, there was a large stain on the carpet, the door was so crooked on the hinges there were cracks you could easily see through at the top and bottom. But worst of all, it was a QUEEN sized bed, not KING. Shouldn't be the end of the world, but paying double what we were supposed to and then not even getting what we payed for- not really okay. Assuming they gave us the wrong room unintentionally, we gathered our things and went back to check in, where we were told that A: they can't change our room because the hotel is completely booked. B: it was in the fine print of "whatever website" we booked on that the room wasn't guaranteed. C: there was no offer of a rate reduction or other forms of compensation. Well, after reading all the terms and conditions of the website, and finding nothing mentioning the room not being guaranteed, we called the website, who did everything in their power to help, but we ended up cancelling the hotel reservation (through the website, not the hotel) for a full refund. No complaints about the website, they even went so far as to call all the other 4 star hotels in the area trying to get us a transfer. The hotel on the other hand, is a buisness I hope never to meet again.

Cons: Older rooms; outdated decor

Cons: Some minor street noise on the alley side

Cons: The staff was very unorganized and were very easy to get confused. The valet parking was a joke.

Cons: The coffee.

Cons: Hotel was a bit below its normal price point in my opinion. Our suite was very nice but the shower sucked. I'm glad that we got a promotional/discount rate.

Cons: The booking never got through to the front desk, but they honored the price on my confirmation email.

Cons: More affordable parking options.

Cons: The Internet was too expensive and parking was a bit pricey as well.

Cons: Parking not i life’s whe. I paid almost 400 for my room. Toilet overflow late at night was not cool.

Cons: The hot tub didn't work :-(

Cons: Nothing special.

Cons: Only occasional chair in room needed to be changed or cleaned as stains on cream shows up unfortunately.

Cons: Breakfast in room was too expensive

Cons: Room was set to 80 degrees and when I turned the temp down it was impossible to tell if the temp was going down.

Cons: Give customers a discount or free parking. Had to pay 15$ just to leave the garage and come back minutes later.

Cons: Construction everywhere, no where near complete. Valet parking was assumed and made it difficult to undo and it was pricey at $28

Cons: The indoor pool is worthless. It is quite small and entirely overrun with noisy kids. We walked in and turned around immediately. The elevator was very frustrating. It requires key cards to select any floor that isn't the ground level. That wouldn't be a problem if the card reader worked flawlessly, but it didn't. It also did not stay on the current floor, while we selected where we wanted to go. This means, that although we were going up, the elevator would move to another floor before we could make our selection. People would get on going in the opposite direction, which was very annoying.

Cons: Nickel-and-dimed for EVERYTHING: WiFi, water, tea. The money pays for nothing but the location, bed, and keycard.

Cons: The staff was pretty pretentious.

Cons: Lack of coffee maker Small ironing board No closet

Cons: You wouldn't bring young children, I say, because of the lift.

Cons: The shower was a bit tricky to use. Cost of parking $26 was a bit high

Cons: Bed squeeked.

Cons: Tiny room, worn out carpets, very noisy

Cons: Very friendly staff, good restaurant, amenities such as health club and pool were well kept

Cons: Received statement from hotel showing a 0 balance. When I reviewed my credit card statement, a $50 charge from the Marriott showed up. Why???

Cons: Even though staff kept drying tile by inside pool it's extremely difficult to walk. Suggest different tile.

Cons: Rooms where old. The air conditioning was old and extremely loud in all rooms. I asked to be changed a couple of times and they were the same. Beds were very uncomfortable and room super outdated

Cons: Rooms only of average quality, sound insulation was absolutely terrible. Even normal conversation can be heard from the adjacent room. The price paid for our rooms was extremely high given the quality of the rooms and the noise issues. Doubt we will ever stay here again.