Find cheap flights on Aeromexico

Respect the offers they make. speed up boarding

Flight was delayed 1.5 hrs because the “new pilot” didn’t have his paperwork. There were ZERO food options . Check in process was too long. The app and customer service is marginal at best. I used to love AM , but I was super disappointed with this entire Roundtrip experience.

Horrible flight

Terrible ground service. Denied boarding and no refund or reprogramming. Robbed by Aeromexico

Don’t respond to bad service or complaints. Steal money

I paid for my seat next 2 seats were opened and they moved 2 other guest into the premium seats without charging them.. I asked if these seats were premium and the said no seat 15 D E F so why do I pay when others didn’t pay for the premium seats

Areomexico siempre te trata como una maleta más

Our connecting flight in Mexico City was a horrible experience. There was not a gate assigned. We literally had to walk endlessly until we reached An airline representative and asked if we were even going in the right direction. After an endless walk we finally came to the ground level where a bus was waiting for us to take us to the remote area where we weee to board.

The Aeromexico ground crew is not very helpful and not very informative at all. I know the México airport is very crowded but they should explain better to the their customers.

Lost flight

In Mexico City they need more workers to help you get to your gate.Lost my connection due to bad communication on screen changing departure gate in Mexico City .They admitted there was a change but said it was my responsibility of asking ,I could not get information there was not enough employees to ask. I end up going with a different airline early morning next day..or I would of been there till Tuesday night!

The plane never took off.

Check in was a nightmare. Waited in line fir two hours. Check in earlier did not made any difference. Had to stand in line and go though the the process.

Thifty, Budget .. and all rental car companies are unethical in Mexico. They make the booking through american companies like Kayak, Priceline, Orbitz.. Upon arrival to Mexico and other latin American destinations there is a standard plot "we do not to have what you have booked "customer have not returned the car" like BS ...and always sells to much more expensive product and services and taking advantage. The American CEOs for the rental companies need to crack down on this malpractices.

tv did not work. earphones broken. too much kids. crying