Find cheap flights on Aeromexico

Cons: I was told at the check in counter that I had to pay for baggage even though I had made the trip from Chicago to Santiago via Mexico City ten days prior and was able to check two suitcases without having to pay for baggage. Also, both of my suitcases were damaged during this flight.

Had a death in the family and no one would help me get back home

Cons: Death in the family and no one would help me get back home

Cons: Gate was changed before bording, gates closed before plane departure time regardless of not all passengers present. Missed the flight and Aeromexico made us pay to grab another flight while it was Aeromexico personel that refused to allow us in even though it was not yet departure time and said plane doors were closed.

Missed Connection . . .

Cons: . . . because of delays. Cannot comment but see above.

Avoid AeroMexico

Pros: 1. Decent movie selection 2. Ground connection support knew of our situation on arrival.

Cons: No communication via intercom about delay both on the ground at departure and landing in Mexico City. Unhelpful crew (except for one fine gentleman who happily served tea to my son), dirty plane, missed connection without willingness to put us up for the night or any accommodation, failure to seat my son next to me despite repeated requests.

Pros: Thr dervicr

Cons: I have to pay $60. Dollars