Find cheap flights on Air China

Pros: Boarding process may have been the best thing possible.

Cons: Customer service could be a whole lot better. Seats very uncomfortable for extended flights.

Pros: None

Cons: .

Pros: Noon

Cons: .

Pros: na

Pros: na

Cons: no space to store carry on bag food, crew's service, delay to depart

Pros: na

Cons: same as the previous ones

Pros: NA

Cons: If Crews could speak English, Crews not readily available, Hope there are more choices for food, So small portion of drink, Ordor needs to be controlled

Pros: Flight was canceled, air China communication to passengers was terrible. Took me 48 hours to get home with miscommunications all along the line.

Cons: Traffic on the strip made us sit in our seats for a long time, about an hour and I had my infant on my lap who had peed through his pants but I wasn’t allowed to go to the lavatory and change his diaper or clothes! This was to Seoul not Beijing.

Cons: Traffic on the take off strip made us sit in our seats for a long time, about an hour and I had my infant on my lap who had peed through his pants but I wasn’t allowed to go to the lavatory and change his diaper or clothes! Not just this but I also had a very important meeting to attend in Seoul for business and the flight delay made me late! Unacceptable

Cons: Because the first flight was delayed, we had to run like mad men to our connecting flight or else we wouldve missed it.

Pros: Poor fight (delay)

Cons: Not on time, food was too little provided on 4 hour flight.

Pros: Nothing

Cons: The food was disgusting. I couldn't even eat as it was terrible and the worse I ever had on a plane. The crew were very rude and the seats were incredibly small. They put the 2 biggest guys sitting in front of one another and all the small people together. They dont care about customer service. Just a cheap flight with nothing extra.

Pros: Landing

Cons: The food was terrible, the crew was rude, the seats were small, the plane was dirty inside

Pros: Not a full flight, seat next to me was empty which was good for a 12 hour.

Cons: Better selection of movies, real window shades instead of the transparent ones.

Pros: Aircraft is new

Cons: Transfer was very bad , have to walk half hour in Chengdu airport to transfer the flight to Sydney

Pros: Even woth premium economy it still wasnt as good as thought it was going to be.

Cons: Planes need to update seats

Pros: The crew was adequate.

Cons: The airplane was old and dirty.

Pros: Crew was alright, food okay, leg room acceptable. Good part, plane was so big that enable us to pick and choose where to sit.

Cons: For instance be more careful with the luggage. They lost my luggage and don't know where it is.

Pros: Air China did an excelent job to get me to my destination.

Cons: Kayak.com did not notify me my flight was cancelled. By my own dumb luck I showed up early enough for Air China to put me on a plane that was boarding. Come on kayak. You failed to provide details that could have ruined my trip. Get it together.

Cons: got crushed here at airport. There was a lot of people here at 5am. No one was at the ticket counter and all check-ins were automated. So no staff available at ticket counter. The auto system didn’t recognize my passport with the ticket. Then I had to go to duty manager who was not helpful.

Pros: 拿不到行李，需要等下一班飞机

Cons: 拿不到行李，需要等待下一班飞机

Pros: Seats was ok not very comfortable . They don’t understand English . Before food served there is announcement for apologies for not choice. I ask her about food , what is this she said I don’t know. They don’t know what they are serving. It taste was horrible. That was the desert with food.

Cons: They have to learn English and serve the better quality of food.

Pros: Nothing it was awful

Cons: Everything they are racist.

18 hours stay at Beijing without hotel room omg

Pros: What a bad experience People who are more then 60 y old and on wheel chair can’t speak English well crew and team should take charge and handle the situation.

Cons: Quit difficult to travel on air China it was first experience At least they should nice care and show genuine hospitality and respect.

Delayed flight

Pros: I booked this time China air for my parents and because of delayed flight we had very bad experience. Japanese boarding ticking staff were cooperative but seems they don’t have power

Cons: They said they understand situation but they were afraid to solve but there were staff name Ms. Umeda Ms. Yasukawa and Ms. Ai were very nice trying to handling the situation but as we were very cooperative and understanding that not their fault. My parents are old my mother can’t walk probably and Blood pleasure patient. I ask for room in Beijing because of 18 hours delayed stay. But they failed for get Hotel. But Japanese staff were nice also crew. I would love to give 5/5 rating but honestly was bad experience only because of delayed flight and couldn’t get recovery.

Cons: Couldn't reach airline by phone to change my flight. After several attempts and an hour on hold they disconnected. Website won't help. Air China isn't a reliable airline.