|Top route||Kuala Lumpur Intl to Singapore Changi|
|Top airport||Singapore Changi|
One of the worst experiences with Singapore airlines. Flight was delayed, food service was very poor, no sanitizer and no masks. No condiments for kids.
Everything was perfect especially the attendants who were amazing
Wi fi broken
Alaska airlines cancelled my flight 5 times from LAX to Las Vegas. Instead of getting home today, I have to wait 10 hours here at LAX for a flight home. My Father passed away on 12/16/22 and I’ve been in the Philippines. This delay was very unexpected and stressful. I will NOT be booking on Alaska Air OR kayak again. I have learned my lesson to book with the airlines directly. A 20 hour flight has taken 2 days. I’m NOT HAPPY!!!!
I liked crew and impressed with their service, for entertainment, especially for Indians , need more movies.
Singapore airport is not traveller/transit friendly. Too much walking to board trains to terminals, poor directions and too much checking at security even for transit passengers by rude security personnel. Different lines for security by flight causing long ques. Airline was fine.
i am very up set because pay expensive Singapore airline ticket from JFK airport to Ho Chi Minh city airport ( with 2 hours layover at Changi Airport). But some how Singapore airline made me layover at Changi for 7 hours. I came to to the airport on time( at 5’50 am) but i cant take the flight to Ho Chi Minh city at 9’59 Am. I think with this mistake Singapore airline need to make up (free upgrade for my flight back to To JFK)
The crew was great. I believe that as a tall man, there should be more leg room on international flights. I was very cramped.
Food was not good, very distasteful. Boarding experience was bad too. I had one carry-on and one personal item (laptop bag) I was asked to check-in the carry-on, on the grounds that only one piece was allowed. Was this a recent change? None of the emails I received from kayak or Singapore air, mentioned this. It was quite a hassle to unpack at the airport, remove my second laptop from the carry-on and check in the bag. Will never fly singapore air again.
I’m judging Singapore Air on what they used to be, which was a top airline. And BTW, I fly a lot! Their planes back then had more room and their service was impeccable. That was then, this is now. Their planes are unbearably cramped, which is criminal on 16 hour flights such as our last one from Singapore to LA. This of course is true of most airlines now, and should be criminalized. Their crew cares more about enforcing idiotic airline rules like armrests down for takeoff like it matters, or in the case of flying into Singapore, mask rules in spite of the fact that your sitting on top of another person in economy, than it does serving you like they used to. On boarding they took my water I bought after security in the airport so I was thirsty the whole trip and they came for drinks 2 times in 16 hours. So for what I used to rate as the best airline in the world, I’d now say is mediocre and should take lessons from Emirates.
Absolutely hopeless. Singapore Airlines butchered our tickets by changing the connecting flight from Darwin to Changi to a day earlier and refused to rebook the tickets or change the date of the actual flight as we booked it through Kayak. Singapore Airlines blamed it on Kayak. We booked in May, they changed the flight in September and after lots of back and forth the money was refunded. We then booked through a competitor airline at double the initial cost. Totally ripped off and $7000 out of pocket.
Managing the complete itinerary end to end is important. The tie-up domestic flights are not worth the money. Also Singapore Airlines missed by baggage somewhere at Singapore and the system doesn't allow me to file a missing/delayed baggage. Overall no one is owning up the missing baggage issue and I have not received any help. Very upset with the way whole travel has been handled.
Lounge food. In flight food.
Just like mybother review. This bad rating is for kayak. Never again.
What a irony. Kayak didn't help me out rescheduling my original flight and now asking for feed back for the itinerary which I could never use due to their agents inability to rebook my flight. Rating is for kayak and their super bad service. I had to book entire flight with another agent by paying more amount than my original ticket. This experience with kayak is terrible and will never book again through kayak. Super negative rating for kayak service and their treatment of customer. Never again.
The bathroom is disgustingly dirty! Poo stain here and there!
We booked our flight to Manila via SQ 918 on Dec 21 last July. The flight was supposed to leave at 7:10PM but left at around 1AM which meant an 8 hour stopover in Singapore. All flights at least in December left at this time and we were never informed of the change in schedule. We learned that Singapore Airlines in notorious for changing schedules without informing their passengers. We will never ride Singapore Airlines again.
Food wasn't very good.
Could not reserve a seat in advance
Kayak, the Singapore airline website and the checkin desk did not inform us of the requirements for entry to Singapore. This caused lost time as well as frustration
My checked in luggage never made it to the connecting flight, and I had to wait for 2 hours after arrival in Melbourne for the luggage only to learn that it was never on the flight. There was no communication that my baggage was not loaded on the connecting flight.
My checked in luggage was left behind on the connecting flight and I had to spend about 2 hours on waiting for it on arrival, only later to learn it was never on the flight.
Best inflight service ever
The plane was very, very crowded. Seats were too close together. Couldn't get out to the aisle. Could not understand the announcements. We received a meal, but the other two people in our party did not get served anything. No snacks, no water, no meal. We were told when we purchased our tickets that a meal was included. My meal was good food. I had the pasta and it was very tasty.
Singapore Airlines offers direct flights to 77 cities in 34 different countries. Singapore, Kuala Lumpur, and Melbourne are the most popular cities covered by Singapore Airlines.
Singapore Airlines concentrates most of its flight operations in Singapore.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Singapore Airlines.
Renowned for first-class hospitality and service, Singapore Airlines holds a 5-star Skytrax rating. It has been awarded the Best Airline Cabin Crew on numerous occasions and has flight attendants who wear traditional colorful sarongs.
Departures are controlled through a primary hub in Singapore, with services available to more than 30 countries across the globe. It serves as a major transport link between Southeast Asia and the rest of the world, flying to Europe, North America and Africa. An expanded network of routes is offered through partnership with Star Alliance and subsidiaries Scoot, SilkAir and Vistara.
Wide-body aircrafts are chosen for the fleet, with a combination of Airbus and Boeing planes flown. Singapore Airlines was the launch carrier for both the Airbus A380 and Boeing 787-10 models, capable of carrying more than 330 passengers.
A broad range of fares are available on Singapore Airlines flights with Economy, Premium Economy, Business, First and Suite classes. Adjustable headrests and storage areas are provided in the basic Economy section, while Premium Economy has calf-rests built into the seats and more legroom. Upholstered leather and generous elbow space in Business Class makes working-on-the-go easy. Two Business Class seats on the A380 jets can be joined together to create a double bed for you and your partner to share.
The First Class section features sculpted headrests that form a cocoon, offering privacy and extra comfort. You can take luxurious travel to the next level by booking a Suite, which come equipped with a separate bed and private lavatory. A sliding door screens your personal cabin off from everyone else.