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The crew was great and handled our unexpected detour with proactive communication.

My seat was so uncomfortable, and the headrest was broken. Very very disappointing for the price I paid.

Even though my seat is a paid seat, I was told to give up my seat to a passenger. I tried to ask the CA to negotiate, and when I spoke in Japanese, the CA fled. I had to find a Japanese CA and ask them to deal with it. . After takeoff, I spilled my coffee, and when I asked the flight attendant for a towel, she told me to wipe it off with a wet tissue. My clothes got wet, so I asked CA for an extra blanket, but I had to wait for an hour.

Please serve no god if you must serve dog food

Flight was more then 3 hour late and I did not get my luggages

I paid extra for a seat with more leg room but they changed the plane and found myself in an ordinary seat. This is expensive at 50€

Not the best crew. Extremely annoying with mask wearing. Even when I was eating and drinking they would come up to you to tell you to wear your mask. Extremely annoying.

Pros: The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services

Cons: The premium economy should be eliminated and should be labeled for what it is: couch class with some perks

Pros: The crew is nice

Cons: No respect of distancing the seats ; all the seats were occupied. No wifi

Pros: Feel like reacist Company

Cons: I didnt like the treatment of the crew.

Pros: Poor

Cons: Poor

Pros: El entretenimiento

Cons: Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas

Pros: Easy boarding, entertainment

Cons: Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future.

Pros: Nice crew

Cons: Not loose my luggage:)