Find cheap flights on American Airlines

AA staff is “bland”. No effort to interact. Blank faces.

first of all you guys delayed my first flight 5 hours, then I missed the connection to London, placed me for one night in texas in which you did not allow me to take my check in bag. I had no extra clothes. The next day my flight to London was at 4pm and you guys only gave me 12 usd food coupon, totally unacceptable. Then I asked the boarding personal that I hope you guys will not lose my bag, as you guys did not allowed me to take it with me and re checked it back to London. Then when I arrived to London my bag was not in the baggage claim. You guys told once it will get located will send it to my hotel. I waited 3 days and never happened, I had no clothes nothing, you guys made me paid extra stuff and said your will refund, I am still waiting for that refund. This is the worst airline customer service I ever experienced in my life.

They canceled my flight

we missed our connecting flight in Chicago to salt lake because the first flight left late, the customs lines took over an hour, and the layover time was barely long enough to recheck our bags walk to our gate across the airport. WE NEED REIMBURSEMENT FOR THE NEW FLIGHT WE HAD TO BOOK TO GET HOME

We were informed that the plane "ran out of overhead bin space" halfway through boarding, and the rest of the passengers not yet boarded would have to check their bags, even if there were carry-on size. There were at least a few of us that were going overseas, with a good chance that checked luggage would get lost in multiple plane transitions. It was very frustrating to board the plane and realize that there were several bins completely empty and plenty of space for at least several suitcases. The staff just shrugged their shoulders and said "there's nothing we can do about it." As predicted, my husband and I arrived in Edinburgh without luggage and did not recover our bags for 3 days. Had we been allowed to bring our carry on luggage, this situation could have been avoided, as the remainder of our flights had plenty of bin space.

Initial flight was canceled less than 48 hrs prior. Was not able to check in online. We were downgraded from business class to economy with no compensation offered.

At the end of the flight we had to listen to an extended infomercial for the American Airlines credit card — this went on no less than 7 minutes for the first installment, followed by another addition of another 3-5 minutes or so. There’s no reason to do this. Also, this was a 7-hour flight across the Pacific and no food was offered for sale in coach — sorry, but this is riduculous, not even an option to buy a sandwich?

Tiny seats for international travel. Seat back tv didn’t work. Food was worse than what you’d get from other carriers doing trans-Atlantic flights. Even the tray tables on the seats were placed awkwardly and difficult to use comfortably. Will avoid American now for long haul international travel

Delayed for an hour because someone forgot that the intended aircraft was not available because of scheduled maintenance. Then they scrambled to find another aircraft.

8 hr delays. Lost luggage. No compensation. Nuff said.

The crew was very unwelcoming and rude. They served food right away and then never came back after that. It was a 10 hour flight. After they served food the first 2 hours they never came back, not even to clean up. I had to use the call button 15 min before landing for them to clear my tray if glasses and food. They were incredibly rude when you asked them for anything. Ridiculous. AA business class NOT Worth it! Seats were still tight and not very comfortable. Entertaining was scant.

Delayed and unorganized