Find cheap flights on American Airlines

Cons: Every seat sold. No social distancing. Mask rule not enforced.

Pros: That we got there on time. And landed safely.

Cons: Honestly I have no complaints but they could at least serve something for a 6 hour flight

Pros: Nothing

Cons: Passengers were not wearing the mask appropriately and the AA crew didn’t do anything about it. The flight was so packed that was not space for social distancing. As a healthcare professional I just feel that AA is not really concerned with doing their part to avoid the spread of the virus and minimize the number of deaths from the actual pandemic. As a professional that has been in the frontline to combat this pandemic I don’t feel safe traveling in the AA flights anymore. I don’t feel that AA cares abouymy well-being and health to keep going where is need to fight this cause. I’m sorry I’m very disappointed and frustrated after this experience.

Cons: Full flight

Pros: I used my miles to get the tickets.

Cons: None of the crew smiled. They seemed like TSA agents that wanted to stop us from coming in. They seemed mad that we were using their airline.

Pros: I used frequent flyer miles for the tickets.

Cons: The crew was late getting to the gate. All of them talked to me like I was a child they were disappointed in. No one smiled. I thought all of the crew was mad at us for using their airline.

Pros: Entertainment

Cons: Social distancing

Cons: This was the most uncomfortable flight of my life. We were packed in like sardines during COVID. This was the least amount of legroom I've ever had on a flight.

Pros: Fast flight

Cons: Boarding and deboarding takes too long. If you H‑E‑B a full flight in Covid, social distancing is a joke while deboarding the plane. It was a waste of time.

Cons: They claim to be cleaning these planes but I find that hard to believe when there is Gum on the window sill. We were also delayed quite a bit in the boarding process. Also I would imagine that during Covid-19 these companies would do a better job of not overbooking flights but all of my flights with American this past weekend were overbooked. Which delayed us even longer as they searched for volunteers to adjust their flights. In today's age of technology the idea that they are still overbooking planes makes no sense to me in the slightest. I will be walking, driving or taking a boat before I fly American Airlines again.

Pros: The fact that no one sat next to me believe me it was not a my choice there was just not a body to put in the seat

Cons: The staff was not friendly or say hello or goodbye

Pros: That the flight was a very reasonable price

Cons: The flight was packed there was no separation of people for the convir 19 the seats were very close together my knees were touching the seat in front of me

Pros: Nothing

Cons: Everything

Cons: More sanitation efforts. Stop overselling flight to help stop the spread of COVID-19

Cons: They need to stop selling the flights at full capacity

Pros: They looked for 18 people to get off the plane because of weight restrictions and the process was very disorganized

Cons: Organization

Cons: Flight was delayed due to weather. That is understandable. However the crew was not helpful in sharing any information with customers about changes to connecting flights. Much time was wasted and I had to reschedule my flight. The staff members that booked my hotel and my new flight were short and brief and not very helpful or accommodating or informative. Overall I didn’t not feel like a welcomed guest and I do not feel enough compensation was offered for such an inconvenience. Not being able to have my bag overnight was a hassle. I had no clean clothes and had to throw out my contacts because I had no solution. I also couldn’t use the meal voucher they gave me because everywhere in the airport was closed by that time. No stipend was given for toiletries or food delivery. Very unimpressed.

Cons: Flight was delayed due to weather. That is understandable. However the crew was not helpful in sharing any information with customers about changes to connecting flights. Much time was wasted and I had to reschedule my flight. The staff members that booked my hotel and my new flight were short and brief and not very helpful or accommodating or informative. Overall I didn’t not feel like a welcomed guest and I do not feel enough compensation was offered for such an inconvenience. Not being able to have my bag overnight was a hassle. I had no clean clothes and had to throw out my contacts because I had no solution. I also couldn’t use the meal voucher they gave me because everywhere in the airport was closed by that time. No stipend was given for toiletries or food delivery. Very unimpressed.

Pros: Crew was amazing, seats were comfortable. Only negative is out of your control - bad weather in DFW held up departure 5-6 hours. Much of that was on the plane, but crew kept us notified. We had to return to the gate and wait another couple of hours. Awful trip, but not your fault. What I was surprised by was no comp hotel, and the discounts were not rally good discounts.

Cons: Most of my issues were ATC problems, not AA. The AA personnel kept us informed, etc. The one thing you can control is hotels if delayed to the point of missing all connection until the next afternoon. I understand not compi9ng BUT, when google maps shows better rates at local hotels than your "discount" program, that's sad.

Pros: Flight was super short.

Cons: Flight attendant stated that phones couldn’t be used for the duration of the flight; even in airplane mode The gate and terminal changed at least 5 separate times before boarding.

Pros: Great crew, clean plane

Cons: Plane was late getting in so boarding was an hour late

Cons: Flight attendant was very aggressive and confrontational.

Pros: The crew was amazing. It would be nice to be informed that although beverage service is suspended, you can still request drinks that are available. I had to find this on the website and didn't get anything by a tiny water bottle for both of my 3+ hour flights.

Cons: I understand main cabin isn't supposed to be as upscale as 1st class, but it would do well if the seats were a bit more comfortable and the headrest was softer, it feels like a lump or sack of potatoes. Very stiff and hard. Also, having enough arm room would be nice so you're not fighting the person next to you for space on the armrest.

Cons: Flight was rerouted to another airport due to poor weather at Philly. 3 hours later we arrived at Philly, but I missed my connecting flight.

Cons: It being on time

Pros: They were ensuring everyone wore the requirements of masks on the flight or you didn't fly.

Cons: There was no social distancing on the flight due to it being full. We had to switch out planes which caused an hour delay. No food and no one came for trash which I just left my empty cup on the seat. No flight attendants came through during the duration of the flight. The Wifi didn't work but I didn't need that for once.

Cons: I almost lost my coincidence with my other flight