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Pros: Very professional, courteous, and helpful crew. Especially the 2nd flight.

Cons: Another pre- wrapped snack later on.

Cons: Multiple bathroom facilities throughout flight very dirty, unclean, unsanitary. Bathroom deemed at back of plane was deemed “out of order” off limits because it was being used by AA staff. No issues with this but operable bathrooms should have been cleaned. Very nasty!

Pros: Jason the flight attendant made the flight very enjoyable and pleasant. I was a bit sad saying good bye to my family but Jason’s upbeat-positive energy brought so much happiness to my day. Exceptional employee! Thank you for hiring such a kind spirited person!

Cons: 101% satisfied with the flight! No issues!

Pros: Super friendly crew and comfy seats. Will definitely book again!

Cons: Nothing I can think of.

Cons: Nothing--everything was great--perhaps the best service I've ever received.

Pros: Most people were so relaxed and pretty easy going about the whole thing

Pros: Thanks Jennifer, my flight attendant

Cons: Under the current health emergency the whole crew went above and beyond. Thank you!

Cons: Nothing

Pros: The crew was extra helpful - Help was easy to find and the crowds manageable. As a bonus, our flight arrived at the destination 30 minutes early.

Pros: Seats were comfortable didn’t have to pay extra for my personal day crew was polite

Pros: Great crew

Pros: Everything great

Pros: I got there safe!

Cons: I f plane had slowed downed during turbulence.

Pros: I got an unexpected box lunch. Food was good. Thanks.

Cons: Seats were cramped. A little more elbow room would be welcome.

Pros: everything....staff, atmosphere, food, services.

Pros: Great crew, very efficient

Pros: No one within 6 feet of me.

Pros: On time flight

Cons: Honestly, I think it was a great flight. I’m used to rude flight attendants, but this crew were great. Probably some of the best flight service I’ve had. I’m going to try to keep flying AA from now on.

Pros: The crew was incredibly attentive and helpful.

Pros: Wonderful crew, Shefan provided excellent service. This was my first time flying first class and my expectations were exceeded.

Pros: excellent service very happy with the crew

Cons: Better food

Pros: The food and the crew totally good

Cons: Maybe the toilets, need to be clean at least once in a flight

Pros: The plane was super comfortable

Cons: The crew of boarding was very rude

Pros: It was a small jet but the first class section was extremely nice.

Cons: Small jets have limited overhead space and most roller bags have to be gate checked for pickup when you exit the plane. My roller bag is small to fit under a seat, and it fit in the overhead.

Cons: Great flight

Cons: Someone stole flight attendants wallet, the plane was fairly empty but they still crammed us in the back. Had to wait for police to board plane to find out who stole wallet.

Pros: Plane wasn’t full, they allowed everyone to spread out in the plane

Pros: Attentive crew very appreciated!

Cons: Individual TVs, perhaps

Pros: I did not take the flight, I stopped in Miami instead.

Cons: Don’t know because I did not take this flight.

Cons: Lots of turbulence, but well-handled by the pilot. All lights in cabin were left on from takeoff to cruising, which made two infants cry that entire hour.

Pros: Yes

Cons: Nothing. Great flight