Guest reviews
Overall rating
7.1
Good
Based on 22,561 reviews
Overall
7.3
Boarding
7.4
Comfort
7.1
Crew
7.8
Entertainment
6.6
Food
6.6
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.6
Pros: The crew was awesome.
Cons: You guys lost our luggage!
review from
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10.0
Excllent
Pros: Excellent
review from
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10.0
Pros: Very nice in flight staff
review from
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4.6
Disorganized
Pros: Flight crew was friendly.
Cons: We taxied on the runway for over an hour. The plane was uncomfortably hot while we taxied. They could have waited to board the flight or served drinks while we waited.
review from
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2.6
The worst experience with American Airlines
Pros: I am happy to have made it to my final destination.
Cons: This was a disappointing experience to say the very least. The boarding process in Quito was chaotic to say the least. The AA staff did not make an effort to maintain any kind of order. My husband and I are both enrolled in the AA frequent flyer program and had at least 6 people cut in front of us while on-line. When we finally approached the AA representative, Dayana Gómez, She was rude and not helpful. Our seats on the UIO-Dallas flight did not even recline. We sat completely upright for the duration of the 6 hour overnight night flight into Dallas.
review from
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7.0
Cattle Class
Pros: New aircraft with good entertainment system. Did not crash.
Cons: Very tight seat spacing in pitch and width. Screen did not tilt so even with the very minimal backrest recline viewing was not ideal. This was to "punish" me for not buying the various seating upcharges American tag onto the ticket price. It was a low cost ticket on a very convenient transatlantic flight from RDU, "Easyjet" pricing brings "Easyjet" seating. I have flow a lot, 3MM miles on UA alone, and this reminded me why AA did not get much of my business! I will have to revert to the "Continentalised" UA (another sore point!).
review from
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10.0
Pros: Comfortable, very friendly helpful staff
Cons: Nothing, well I miss the movies shown on their divides rather than my tablet
review from
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8.0
Good flight
Pros: Flight only half full. Had both seats near window so could almost lay down to sleep. Crew was very helpful.
review from
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6.6
Decent enough flight
Pros: It was nice that plane wasn't full so I had an empty seat next to me. Crew was nice.
Cons: AA trying to sell seat "upgrades" during online checking.
review from
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10.0
American Airlines
Pros: The flight attendants were very nice and helpful and the flight was smooth as expected.
Cons: Nothing the airlines caused. I would however like to know if the plane will have screens and plugs on the plane before hand. Our flight coming had it and our flight home didn't and my phone was dead :-(
review from
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10.0
Cons: Oh Gina, I would have checked my bag if only you had looked up from your phone for a second!
review from
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9.0
Pros: it was fine. flight left on time and the crew was nice.
Cons: that you have to pay $100+ for economy plus to get the legroom you used to get for a regular ticket.
review from
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10.0
Excllent
Pros: Excellent
review from
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10.0
Pros: Very nice in flight staff
review from
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10.0
Pros: Comfortable, very friendly helpful staff
Cons: Nothing, well I miss the movies shown on their divides rather than my tablet
review from
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10.0
American Airlines
Pros: The flight attendants were very nice and helpful and the flight was smooth as expected.
Cons: Nothing the airlines caused. I would however like to know if the plane will have screens and plugs on the plane before hand. Our flight coming had it and our flight home didn't and my phone was dead :-(
review from
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10.0
Cons: Oh Gina, I would have checked my bag if only you had looked up from your phone for a second!
review from
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9.0
Pros: it was fine. flight left on time and the crew was nice.
Cons: that you have to pay $100+ for economy plus to get the legroom you used to get for a regular ticket.
review from
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6.6
Pros: The crew was awesome.
Cons: You guys lost our luggage!
review from
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7.0
Cattle Class
Pros: New aircraft with good entertainment system. Did not crash.
Cons: Very tight seat spacing in pitch and width. Screen did not tilt so even with the very minimal backrest recline viewing was not ideal. This was to "punish" me for not buying the various seating upcharges American tag onto the ticket price. It was a low cost ticket on a very convenient transatlantic flight from RDU, "Easyjet" pricing brings "Easyjet" seating. I have flow a lot, 3MM miles on UA alone, and this reminded me why AA did not get much of my business! I will have to revert to the "Continentalised" UA (another sore point!).
review from
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8.0
Good flight
Pros: Flight only half full. Had both seats near window so could almost lay down to sleep. Crew was very helpful.
review from
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6.6
Decent enough flight
Pros: It was nice that plane wasn't full so I had an empty seat next to me. Crew was nice.
Cons: AA trying to sell seat "upgrades" during online checking.
review from
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4.6
Disorganized
Pros: Flight crew was friendly.
Cons: We taxied on the runway for over an hour. The plane was uncomfortably hot while we taxied. They could have waited to board the flight or served drinks while we waited.
review from
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2.6
The worst experience with American Airlines
Pros: I am happy to have made it to my final destination.
Cons: This was a disappointing experience to say the very least. The boarding process in Quito was chaotic to say the least. The AA staff did not make an effort to maintain any kind of order. My husband and I are both enrolled in the AA frequent flyer program and had at least 6 people cut in front of us while on-line. When we finally approached the AA representative, Dayana Gómez, She was rude and not helpful. Our seats on the UIO-Dallas flight did not even recline. We sat completely upright for the duration of the 6 hour overnight night flight into Dallas.
review from
Flight status
American Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
5436
Allentown
ABE
Charlotte
CLT
4177
Allentown
ABE
Philadelphia
PHL
1030
Albuquerque
ABQ
Chicago
ORD
3503
Alexandria
AEX
Dallas
DFW
3521
Albany
ALB
Chicago
ORD
4811
Albany
ALB
Philadelphia
PHL
2959
Waterloo
ALO
Chicago
ORD
4312
Watertown
ART
Philadelphia
PHL
5064
Atlanta
ATL
Charlotte
CLT
139
Atlanta
ATL
Miami
MIA
3156
Atlanta
ATL
Chicago
ORD
3933
Appleton
ATW
Chicago
ORD
1036
Oranjestad
AUA
Miami
MIA
4857
Scranton
AVP
Philadelphia
PHL
1124
Barranquilla
BAQ
Miami
MIA
1325
Hamilton
BDA
Miami
MIA
225
Hamilton
BDA
Philadelphia
PHL
4747
Hartford
BDL
Philadelphia
PHL
2725
Bridgetown
BGI
Miami
MIA
4537
Bangor
BGR
Philadelphia
PHL
5748
Bloomington
BMI
Dallas
DFW
916
Bogotá
BOG
Miami
MIA
2179
Boise
BOI
Dallas
DFW
2251
Boston
BOS
Dallas
DFW
1086
Boston
BOS
Miami
MIA
2847
Baton Rouge
BTR
Charlotte
CLT
2830
Baton Rouge
BTR
Dallas
DFW
4481
Burlington
BTV
Washington
DCA
4628
Burlington
BTV
Philadelphia
PHL
5935
Burbank
BUR
Phoenix
PHX
1049
Baltimore
BWI
Miami
MIA
2732
Cap Haitien
CAP
Miami
MIA
914
Caracas
CCS
Miami
MIA
5075
Charlottesville
CHO
Charlotte
CLT
3110
Charlottesville
CHO
Chicago
ORD
5041
Charleston
CHS
Charlotte
CLT
4502
Charleston
CHS
Miami
MIA
3656
Cedar Rapids
CID
Dallas
DFW
4656
Cleveland
CLE
Miami
MIA
4948
Cleveland
CLE
Philadelphia
PHL
920
Cali
CLO
Miami
MIA
5601
Charlotte
CLT
Allentown
ABE
5545
Charlotte
CLT
Atlanta
ATL
4439
Charlotte
CLT
Nashville
BNA
5223
Charlotte
CLT
Akron
CAK
5041
Charlotte
CLT
Charleston
CHS
5423
Charlotte
CLT
Cedar Rapids
CID
4446
Charlotte
CLT
Columbus
CMH
5347
Charlotte
CLT
Charleston
CRW
5244
Charlotte
CLT
Cincinnati
CVG
5045
Charlotte
CLT
Daytona Beach
DAB
5123
Charlotte
CLT
Dayton
DAY
651
Charlotte
CLT
Denver
DEN
404
Charlotte
CLT
Dallas
DFW
5533
Charlotte
CLT
Greenville
GSP
5422
Charlotte
CLT
Huntsville
HSV
5153
Charlotte
CLT
Lexington
LEX
2062
Charlotte
CLT
New York
LGA
5033
Charlotte
CLT
Little Rock
LIT
4935
Charlotte
CLT
Lynchburg
LYH
1729
Charlotte
CLT
Orlando
MCO
5318
Charlotte
CLT
Memphis
MEM
5089
Charlotte
CLT
Manchester
MHT
1877
Charlotte
CLT
Miami
MIA
5345
Charlotte
CLT
Milwaukee
MKE
5437
Charlotte
CLT
Madison
MSN
5530
Charlotte
CLT
Myrtle Beach
MYR
5278
Charlotte
CLT
Jacksonville
OAJ
5258
Charlotte
CLT
Oklahoma City
OKC
5504
Charlotte
CLT
Omaha
OMA
4152
Charlotte
CLT
Norfolk
ORF
4797
Charlotte
CLT
Greenville
PGV
869
Charlotte
CLT
Philadelphia
PHL
5441
Charlotte
CLT
Peoria
PIA
5212
Charlotte
CLT
Pensacola
PNS
5372
Charlotte
CLT
Richmond
RIC
540
Charlotte
CLT
San Diego
SAN
5185
Charlotte
CLT
Savannah
SAV
5300
Charlotte
CLT
Louisville
SDF
3727
Charlotte
CLT
Springfield
SGF
Top airports served by American Airlines
- Dallas/Ft Worth & other airports Airport (DFW)
- Charlotte Douglas Airport (CLT)
- Chicago O'Hare International Airport (ORD)
- Philadelphia Airport (PHL)
- Miami Airport (MIA)
- London Heathrow Airport (LHR)
- Phoenix Sky Harbor Intl Airport (PHX)
- Washington Reagan-National Airport (DCA)
- Los Angeles Airport (LAX)
- New York LaGuardia Airport (LGA)
- New York John F Kennedy Intl Airport (JFK)
- Madrid Barajas Airport (MAD)
- Boston Logan International Airport (BOS)
- Seattle/Tacoma Intl Airport (SEA)
- San Francisco Airport (SFO)
- Toronto Pearson Intl Airport (YYZ)
- Lambert-St Louis Airport (STL)
- Orlando Airport (MCO)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Raleigh-Durham Airport (RDU)
- Las Vegas McCarran Airport (LAS)
- Nashville Intl Airport (BNA)
- Pittsburgh Airport (PIT)
- Columbus Airport (CMH)
- Indianapolis Airport (IND)
- Detroit Metro Airport (DTW)
- San Diego Airport (SAN)
- Houston George Bush Intcntl Airport (IAH)
- Tampa Airport (TPA)
- Denver International Airport (DEN)
- Minneapolis St Paul Airport (MSP)
- Austin Bergstrom Airport (AUS)
- Cleveland Hopkins Intl Airport (CLE)
- Portland Airport (PDX)
- Cincinnati Cinci./N. Kentucky Airport (CVG)
- Newark Airport (EWR)
- New Orleans Louis Armstrong Airport (MSY)
- Sydney Kingsford Smith Airport (SYD)
- Kansas City Airport (MCI)
- Hong Kong Intl Airport (HKG)
- São Paulo Guarulhos Intl Airport (GRU)
- Norfolk Airport (ORF)
- Baltimore/Washington Airport (BWI)
- Louisville Standiford Field Airport (SDF)
- Jacksonville Airport (JAX)
- Hartford Bradley Intl Airport (BDL)
- Dayton Airport (DAY)
- San Antonio Airport (SAT)
- Memphis Airport (MEM)
- Greensboro/H. Point Airport (GSO)
- Richmond Byrd International Airport (RIC)
- Tokyo Narita Airport (NRT)
- San Jose Airport (SJC)
- Fort Lauderdale Airport (FLL)
- San Juan Luis Munoz Marin International Airport (SJU)
- Helsinki-Vantaa Airport (HEL)
- Cancun Airport (CUN)
- Birmingham Airport (BHM)
- Charleston AFB-Municipal Airport (CHS)
- Milwaukee-Mitchell Airport (MKE)
- Bentonville Northwest Arkansas Airport (XNA)
- Santa Ana J. Wayne/Orange Cnty Airport (SNA)
- Greenville Airport (GSP)
- Washington Dulles Intl Airport (IAD)
- Mexico City Benito Juarez Airport (MEX)
- Honolulu Airport (HNL)
- Providence-TFGreen Airport (PVD)
- Salt Lake City Airport (SLC)
- Calgary Airport (YYC)
- Montreal Elliott Trudeau Airport (YUL)
- Sacramento Intl Airport (SMF)
- Albuquerque Airport (ABQ)
- El Paso Airport (ELP)
- Knoxville McGhee Tyson Airport (TYS)
- Syracuse Hancock Intl Airport (SYR)
- Rochester Greater Rochester International Airport (ROC)
- Buffalo Airport (BUF)
- Omaha Eppley Airfield Airport (OMA)
- Oklahoma City Will Rogers World Airport (OKC)
- Vancouver Intl Airport (YVR)
American Airlines contact information
- AA IATA code
- +65 6349 8444 Call
- AA.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.