Traveller reviews
Overall rating
7.1
Good
Based on 289 reviews
Boarding
7.4
Comfort
7.3
Crew
7.8
Entertainment
5.8
Food
6.9
Atlasglobal information
| IATA code | KK |
|---|---|
| Routes | 52 |
| Top route | Amsterdam Schiphol to Istanbul |
| Airports served | 23 |
| Top airport | Istanbul |
Atlasglobal traveller reviews
Pros
"Good crew, clean plane, good food."
(in 11 reviews)
"Great food and great staff/ service!"
(in 12 reviews)
"the flight was short."
(in 8 reviews)
Cons
"The flight was delayed"
(in 6 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
cabin crew
zero entertainment
flight attendants were not nice
mediocre airline
crew is best
worse airline
good food
speak english
boarding long
flight was cancelled
flight to tel
nice sincere and friendly crew
airport counter
-
10.0
Pros: Amazing crew, outstanding landing by pilot!
Cons: Everything was wonderful
review from
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7.0
Pretty good !!
Pros: Nothing really dislike, just an average flight that was delayed forty five minutes.
Cons: The departure from Antalya was delayed which meant that from leaving the aircraft to sitting on the next flight to Stansted to fourty minutes and included immigration and security. Well done the ground staff at Istanbul.
review from
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7.6
Good fligh
Pros: I had a row of three seats to myself, so being 6'2" I could sit sideways and spread out a bit. The beef with rice was pretty good for a economy cabin meal.
Cons: Total lack of entertainment on a 3.5 hour flight not good, glad I had a good Kindle book !!
review from
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7.3
Very good on time comfortable flight
Pros: At the Stansted check in I asked if there were any extra leg room seats available, luckily there were both for the flight to Istanbul and onto Antalya. Very attentive crew and comfortable seats.
Cons: The food was pretty dire. I asked for beef which had all gone so had to have chicken something. Whether the meat had ever seen a chicken is questionable. It the rice and vegetables were all cold. The red wine however was very nice !!
review from
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8.0
Good flight
Pros: Short flight, hot sandwich and coffee served which were edible and drinkable.
Cons: Slightly late leaving.
review from
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2.0
Pros: Nothing! Your system told the airline I am going to tel-aviv, and this costed me the flight.
Cons: I missed this flight due to a mistake on my boarding pass- I got turned away at security. The kiosk would not print a new pass. The help desk was rude and unhelpful saying I am supposed to bebon telaviv flight (not true) They kept me at security checkpoint until I missed the flight and then tell me it is my fault. I was not issued another ticket nor a hotel voucher. They told me i need to enter france to get a new ticket or flight. I obviously cannot enter france because it is not my destination and I have no visa. Airport hotel was booked full. I got stuck in paris with no clothes, and nowhere to stay. I had to buy a new ticket via stupid hotel wifi (this time from priceline) and priceline got it right immediately ; I smoothly went to gate for next flight. Never again with you guys. I still dont know where my luggage is.
review from
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6.0
London to istambul
Pros: Entrada rapida e bancos nao tao apertados comida de aviao nada de mais.
Cons: Vc Nao sabe onde vc esta numa viagem de 4 hrs nao tem as telas que normalmente te mostra no mapa a localizacao .
review from
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6.6
Cons: The flight was delayed
review from
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2.6
Cons: The flight was delayed for more than 3 hours and for some reason Kayak application was showing it as on time
review from
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8.6
Good
Pros: Good
review from
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10.0
Pros: my little daughter did not feel good during the descent and one of the staff sat with hwe and try to calm her down. she was lovely but I don"t remember her name.
review from
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6.0
Pros: baggage
review from
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6.3
Cons: no kosher meal spare on a flight to Tel Aviv ...
review from
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8.6
Good airlines
Pros: The airlines is very good in timing, price, meal and staff
Cons: Boarding 5 counters boarding 4 airplanes to 4 countries at the same time, it was the longest line i have ever stand in Wish they increase counters at ataturk airport in the future
review from
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3.0
mediocre airline
Pros: the flight was short
Cons: huge line to check-in and the attendants were waiting for some signal from manemente to actually start processing passengers; awful food; flight attendants were not nice; baggage took 55 minutes to be delivered
review from
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3.3
mediocre airline
Pros: boarding: a very long line, all the airline checking personnel waiting for some signal from management to start processing passengers, a very strange and ineficient system; one of the flight attendants was nice and professional; the others almost rude; food is the worse i have seen; zero entertainment
Cons: boarding: a very long line, all the airline checking personnel waiting for some signal from management to start processing passengers, a very strange and ineficient system; one of the flight attendants was nice and professional; the others almost rude; food is the worse i have seen; zero entertainment
review from
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5.6
Air conditioning is not functioning
Cons: It was hot inside
review from
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5.3
It was nice 6.0
Pros: Food was hot but there was no variety you are stuck with only one type. The plane was almost empty so the cabinets were too.
Cons: No variety of food, entertainment is limited to one tv for 15 people.
review from
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3.3
Not that nice 3.0
Pros: The only nice things was few of the crew members smiling.
Cons: Not enough cabinet space (bad management), not enough food for the passengers (meat ran out), no pillows, and few crew members were mean to people and couldn’t manage situations.
review from
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2.0
I want to reimburse you at your company.
Pros: I want to reimburse you at your company.
Cons: I want to reimburse you at your company.
review from
-
4.0
Pros: I've lost my suitcase and I'm still waiting for her to come
Cons: On the flight the flight attendants were really unpleasant
review from
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8.8
Pros: I was impressed by how much space there was in economy!
review from
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8.0
Pros: price affordable comparing to other companies
Cons: no tv or music
review from
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6.0
لابأس
Pros: السعر منافس بصراحة
Cons: الترفيه ع الطاىٔرة معدوم وخدمة الضيافة ضعيفة
review from
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2.6
Cons: The problem was that the airplane was changed just before the boarding. Apparently it was a problem with the original airplane. This is OK but we never received an explanation from the Turkish Airlines about what was going on. We had to wait a long time, change the gate, new aircraft was smaller etc. and not a word explanation or excuse from the Turkish airlines. Terrible experience
review from
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10.0
Cons: Nothing
review from
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10.0
Cons: more than 90 minutes on the runway to take off
review from
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2.0
Pros: Nothing
Cons: I lost my luggage and the stuff were not helpful.
review from
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3.0
Cons: The plane took off after 2 hours, there were weird noises and no one explained what was going on and what is the reason behind the latency. Then 10 mins before the take off the captain apologized and said it was because of turbulence. Weather was bad, so the plane was shaking all the time and it was a very horrible flight!
review from
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6.6
Good for it’s price
Pros: Food
Cons: No entertainment
review from
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10.0
Pros: Super nice, gentell, carismatic, Nice fly, wonderful landing...
Cons: ----------------------------------------------------
review from
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10.0
Great Value for Money
Pros: Good crew, clean plane, good food. It was a cheap, direct flight that didn't feel like an economy no-frills airline. Excellent value for the small budget i had.
review from
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2.6
No assistance at the airport
Pros: Very few things!
Cons: At the airport staff is not duppportive at all. They dont have information. They can be much more polite. Food at bussines class was terible. no entrrtainment at all!
review from
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6.0
Cons: Food was horrible
review from
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10.0
Good service
Pros: Helpfull staff
review from
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2.0
It was really Bad
Pros: Nothing I liked as I went to the Airport and found no reservation
Cons: The reservation on your Kayak didnt show up at the atlas system in the airport and i missed my trip...
review from
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10.0
Pros: They had sandwich & snack for a short flight that was nice
review from
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4.6
Pros: 30 kg baggage allowance. Reasonable price.
Cons: No entertainment. Food
review from
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4.6
No English or Arabic spoken!
Pros: 30 kg baggage allowance. Reasonably priced ticket. Cabin crew were calm & polite.
Cons: For safety reasons the announcements & directions by cabin crew should have been in Arabic as well as the Turkish & English. Most of the passengers were Arab on the flight to Kuwait. The crew seemed to struggle communicating with passengers as they appeared to have a low level of English and no Arabic language.
review from
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10.0
Pros: Great food and great staff/ service!!!
review from
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8.6
Pros: Nice food. Pleasant flight.
review from
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7.3
Cons: Most of the crew does not speak English!!!
review from
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7.6
Perfect flight
Pros: The timing was superb , perfect service .. and the updates from KAYAK was wonderful
Cons: N/A
review from
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8.0
Canceled Flight
Cons: My flight was cancelled and no one contacted me.
review from
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9.6
Pros: Everything was great and I fly with them every time. Great Airline... Thank you
review from
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3.0
First time on Atlas aire
Pros: Price of the flight was irresistible and timing of the flight was suitable for us at the time of flinging
Cons: The crow was existed from all trips on the same day (we can see that from there eyes and attitude) the seats where so small can't fit even a slim person , there is no entertainment on the airplane.
review from
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7.0
Pros: Friendly and helpful crew
Cons: Too many questions by security prior to check-in and double check of documents during check-in
review from
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10.0
Cons: Everything
review from
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2.0
Kayak is a prank
Cons: No ticket
review from
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2.0
Kayak is fake
Cons: The ticket wasn't booked the first time and I had to book all over again. The second time I booked they sent me an email 6 hours later apologising for the price change and that they didn't reach me and canceled again. Kayak and both the website are just a waste of money and time
review from
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6.0
Delayed
Cons: 30 minutes late
review from
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10.0
Pleasure
Pros: On-time, friendly stuff, good service and delicious food
Cons: None
review from
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10.0
Thank you very much KAYAL administration
Pros: I will travel with you in the coming times thank you and all thanks to your administration wonderful
Cons: No thing
review from
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10.0
One hour sitting in the aircraft and waiting when
Pros: Cabin crew were good for there job, they were very nice and sweat
Cons: Landing was very professional, thank you for that, food was not very good but safety was good.
review from
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10.0
Pros: Food, crew and flight was nice
Cons: Istanbul airport is so big and no one was telling me where to go it was really bad, but thanks for the passenger which show me the way
review from
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3.0
Cons: All
review from
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10.0
Pros: Everything great service
review from
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2.0
The worst airlines i ever tried
Pros: Nothibg
Cons: The airlines did not stick to the time for the flight that is shown in the airport screens and took off before that time. And when i went and asked for another ticket or a refund they told me that its the airport mistake and that they are not responsible for it. Wordt airlines ever. Above all of this my flight was supposed to be a day after this incident but the flight was cancelled so they changed my ticket flight to a day before.
review from
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9.3
Cons: The food tasted as if it came from a vending machine.
review from
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4.0
Cons: my luggage Losers in Istanbul an four days ago and still I don't garret. I call them no answer
review from
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10.0
Pros: Amazing crew, outstanding landing by pilot!
Cons: Everything was wonderful
review from
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8.6
Good
Pros: Good
review from
-
10.0
Pros: my little daughter did not feel good during the descent and one of the staff sat with hwe and try to calm her down. she was lovely but I don"t remember her name.
review from
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8.6
Good airlines
Pros: The airlines is very good in timing, price, meal and staff
Cons: Boarding 5 counters boarding 4 airplanes to 4 countries at the same time, it was the longest line i have ever stand in Wish they increase counters at ataturk airport in the future
review from
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8.8
Pros: I was impressed by how much space there was in economy!
review from
-
10.0
Cons: Nothing
review from
-
10.0
Cons: more than 90 minutes on the runway to take off
review from
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10.0
Pros: Super nice, gentell, carismatic, Nice fly, wonderful landing...
Cons: ----------------------------------------------------
review from
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10.0
Great Value for Money
Pros: Good crew, clean plane, good food. It was a cheap, direct flight that didn't feel like an economy no-frills airline. Excellent value for the small budget i had.
review from
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10.0
Good service
Pros: Helpfull staff
review from
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10.0
Pros: They had sandwich & snack for a short flight that was nice
review from
-
10.0
Pros: Great food and great staff/ service!!!
review from
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8.6
Pros: Nice food. Pleasant flight.
review from
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9.6
Pros: Everything was great and I fly with them every time. Great Airline... Thank you
review from
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10.0
Cons: Everything
review from
-
10.0
Pleasure
Pros: On-time, friendly stuff, good service and delicious food
Cons: None
review from
-
10.0
Thank you very much KAYAL administration
Pros: I will travel with you in the coming times thank you and all thanks to your administration wonderful
Cons: No thing
review from
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10.0
One hour sitting in the aircraft and waiting when
Pros: Cabin crew were good for there job, they were very nice and sweat
Cons: Landing was very professional, thank you for that, food was not very good but safety was good.
review from
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10.0
Pros: Food, crew and flight was nice
Cons: Istanbul airport is so big and no one was telling me where to go it was really bad, but thanks for the passenger which show me the way
review from
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10.0
Pros: Everything great service
review from
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9.3
Cons: The food tasted as if it came from a vending machine.
review from
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7.0
Pretty good !!
Pros: Nothing really dislike, just an average flight that was delayed forty five minutes.
Cons: The departure from Antalya was delayed which meant that from leaving the aircraft to sitting on the next flight to Stansted to fourty minutes and included immigration and security. Well done the ground staff at Istanbul.
review from
-
7.6
Good fligh
Pros: I had a row of three seats to myself, so being 6'2" I could sit sideways and spread out a bit. The beef with rice was pretty good for a economy cabin meal.
Cons: Total lack of entertainment on a 3.5 hour flight not good, glad I had a good Kindle book !!
review from
-
7.3
Very good on time comfortable flight
Pros: At the Stansted check in I asked if there were any extra leg room seats available, luckily there were both for the flight to Istanbul and onto Antalya. Very attentive crew and comfortable seats.
Cons: The food was pretty dire. I asked for beef which had all gone so had to have chicken something. Whether the meat had ever seen a chicken is questionable. It the rice and vegetables were all cold. The red wine however was very nice !!
review from
-
8.0
Good flight
Pros: Short flight, hot sandwich and coffee served which were edible and drinkable.
Cons: Slightly late leaving.
review from
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6.6
Cons: The flight was delayed
review from
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8.0
Pros: price affordable comparing to other companies
Cons: no tv or music
review from
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6.6
Good for it’s price
Pros: Food
Cons: No entertainment
review from
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7.3
Cons: Most of the crew does not speak English!!!
review from
-
7.6
Perfect flight
Pros: The timing was superb , perfect service .. and the updates from KAYAK was wonderful
Cons: N/A
review from
-
8.0
Canceled Flight
Cons: My flight was cancelled and no one contacted me.
review from
-
7.0
Pros: Friendly and helpful crew
Cons: Too many questions by security prior to check-in and double check of documents during check-in
review from
-
2.0
Pros: Nothing! Your system told the airline I am going to tel-aviv, and this costed me the flight.
Cons: I missed this flight due to a mistake on my boarding pass- I got turned away at security. The kiosk would not print a new pass. The help desk was rude and unhelpful saying I am supposed to bebon telaviv flight (not true) They kept me at security checkpoint until I missed the flight and then tell me it is my fault. I was not issued another ticket nor a hotel voucher. They told me i need to enter france to get a new ticket or flight. I obviously cannot enter france because it is not my destination and I have no visa. Airport hotel was booked full. I got stuck in paris with no clothes, and nowhere to stay. I had to buy a new ticket via stupid hotel wifi (this time from priceline) and priceline got it right immediately ; I smoothly went to gate for next flight. Never again with you guys. I still dont know where my luggage is.
review from
-
6.0
London to istambul
Pros: Entrada rapida e bancos nao tao apertados comida de aviao nada de mais.
Cons: Vc Nao sabe onde vc esta numa viagem de 4 hrs nao tem as telas que normalmente te mostra no mapa a localizacao .
review from
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2.6
Cons: The flight was delayed for more than 3 hours and for some reason Kayak application was showing it as on time
review from
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6.0
Pros: baggage
review from
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6.3
Cons: no kosher meal spare on a flight to Tel Aviv ...
review from
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3.0
mediocre airline
Pros: the flight was short
Cons: huge line to check-in and the attendants were waiting for some signal from manemente to actually start processing passengers; awful food; flight attendants were not nice; baggage took 55 minutes to be delivered
review from
-
3.3
mediocre airline
Pros: boarding: a very long line, all the airline checking personnel waiting for some signal from management to start processing passengers, a very strange and ineficient system; one of the flight attendants was nice and professional; the others almost rude; food is the worse i have seen; zero entertainment
Cons: boarding: a very long line, all the airline checking personnel waiting for some signal from management to start processing passengers, a very strange and ineficient system; one of the flight attendants was nice and professional; the others almost rude; food is the worse i have seen; zero entertainment
review from
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5.6
Air conditioning is not functioning
Cons: It was hot inside
review from
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5.3
It was nice 6.0
Pros: Food was hot but there was no variety you are stuck with only one type. The plane was almost empty so the cabinets were too.
Cons: No variety of food, entertainment is limited to one tv for 15 people.
review from
-
3.3
Not that nice 3.0
Pros: The only nice things was few of the crew members smiling.
Cons: Not enough cabinet space (bad management), not enough food for the passengers (meat ran out), no pillows, and few crew members were mean to people and couldn’t manage situations.
review from
-
2.0
I want to reimburse you at your company.
Pros: I want to reimburse you at your company.
Cons: I want to reimburse you at your company.
review from
-
4.0
Pros: I've lost my suitcase and I'm still waiting for her to come
Cons: On the flight the flight attendants were really unpleasant
review from
-
6.0
لابأس
Pros: السعر منافس بصراحة
Cons: الترفيه ع الطاىٔرة معدوم وخدمة الضيافة ضعيفة
review from
-
2.6
Cons: The problem was that the airplane was changed just before the boarding. Apparently it was a problem with the original airplane. This is OK but we never received an explanation from the Turkish Airlines about what was going on. We had to wait a long time, change the gate, new aircraft was smaller etc. and not a word explanation or excuse from the Turkish airlines. Terrible experience
review from
-
2.0
Pros: Nothing
Cons: I lost my luggage and the stuff were not helpful.
review from
-
3.0
Cons: The plane took off after 2 hours, there were weird noises and no one explained what was going on and what is the reason behind the latency. Then 10 mins before the take off the captain apologized and said it was because of turbulence. Weather was bad, so the plane was shaking all the time and it was a very horrible flight!
review from
-
2.6
No assistance at the airport
Pros: Very few things!
Cons: At the airport staff is not duppportive at all. They dont have information. They can be much more polite. Food at bussines class was terible. no entrrtainment at all!
review from
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6.0
Cons: Food was horrible
review from
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2.0
It was really Bad
Pros: Nothing I liked as I went to the Airport and found no reservation
Cons: The reservation on your Kayak didnt show up at the atlas system in the airport and i missed my trip...
review from
-
4.6
Pros: 30 kg baggage allowance. Reasonable price.
Cons: No entertainment. Food
review from
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4.6
No English or Arabic spoken!
Pros: 30 kg baggage allowance. Reasonably priced ticket. Cabin crew were calm & polite.
Cons: For safety reasons the announcements & directions by cabin crew should have been in Arabic as well as the Turkish & English. Most of the passengers were Arab on the flight to Kuwait. The crew seemed to struggle communicating with passengers as they appeared to have a low level of English and no Arabic language.
review from
-
3.0
First time on Atlas aire
Pros: Price of the flight was irresistible and timing of the flight was suitable for us at the time of flinging
Cons: The crow was existed from all trips on the same day (we can see that from there eyes and attitude) the seats where so small can't fit even a slim person , there is no entertainment on the airplane.
review from
-
2.0
Kayak is a prank
Cons: No ticket
review from
-
2.0
Kayak is fake
Cons: The ticket wasn't booked the first time and I had to book all over again. The second time I booked they sent me an email 6 hours later apologising for the price change and that they didn't reach me and canceled again. Kayak and both the website are just a waste of money and time
review from
-
6.0
Delayed
Cons: 30 minutes late
review from
-
3.0
Cons: All
review from
-
2.0
The worst airlines i ever tried
Pros: Nothibg
Cons: The airlines did not stick to the time for the flight that is shown in the airport screens and took off before that time. And when i went and asked for another ticket or a refund they told me that its the airport mistake and that they are not responsible for it. Wordt airlines ever. Above all of this my flight was supposed to be a day after this incident but the flight was cancelled so they changed my ticket flight to a day before.
review from
-
4.0
Cons: my luggage Losers in Istanbul an four days ago and still I don't garret. I call them no answer
review from
Flight status
Atlasglobal route map
Top airports served by Atlasglobal
- Istanbul Airport (IST)
- Nicosia Ercan Airport (ECN)
- Adana Airport (ADA)
- Beirut Airport (BEY)
- Antalya Airport (AYT)
- Baghdad Intl Airport (BGW)
- Paris Charles de Gaulle Airport (CDG)
- London Stansted Airport (STN)
- Amsterdam Schiphol Airport (AMS)
- Erbil Intl Airport (EBL)
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Duesseldorf Intl Airport (DUS)
- Izmir Adnan Menderes Arpt Airport (ADB)
- Kuwait City Airport (KWI)
- Milas–Bodrum Airport (BJV)
Atlasglobal contact information
- KK IATA code
- +90 (216) 588 89 12 Call
- atlasglb.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.