Guest reviews
Overall rating
7.9
Good
Based on 3,803 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.3
Food
7.5
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Austrian Airlines traveller reviews
Pros
"Good service on time arrival."
(in 20 reviews)
"The flight was very smooth."
(in 14 reviews)
"The crew is very nice."
(in 53 reviews)
Cons
"My flight was cancelled!"
(in 7 reviews)
"Small seats, no leg room, very crowded together."
(in 10 reviews)
"Bad ground crew luggage problems because their web payment service is not working."
(in 4 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
flight was cancelled
leg room
business class
short flight
good food
crew was very friendly
great flight
good service
ground crew
flight was smooth
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3.3
Cons: very late
review from
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5.0
Cons: late flight once again
review from
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6.3
Pros: Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star.
Cons: I wish there was an option of a sandwich vice sweet or pretzels.
review from
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8.6
Pros: The boarding process was short and quick. Entertainment choices were excellent.
Cons: I was hoping for a more traditional Austrian meal but the food was just fine.
review from
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8.0
Pros: Service was outstanding!
review from
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8.0
Pros: Service was outstanding!
review from
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10.0
smooth flight, smooth landing
Pros: good food, drinks, good entertainment options
review from
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8.0
Pros: Service was good and the crew was courteous and friendly
Cons: Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!
review from
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8.0
Pros: Flight was on time and we arrived on time Service was good and the crew was courteous and friendly
Cons: long layover before my next flight to Chicago
review from
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10.0
Cons: There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min
review from
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7.0
Pros: Landing was a disaster
review from
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6.6
Austrian cuisine in decline! About as bad as their seat cushions!
Pros: Flight on time, and luggage was at destination. Crew OK
Cons: Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats.
review from
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8.6
Pros: The boarding process was short and quick. Entertainment choices were excellent.
Cons: I was hoping for a more traditional Austrian meal but the food was just fine.
review from
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10.0
smooth flight, smooth landing
Pros: good food, drinks, good entertainment options
review from
-
10.0
Cons: There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min
review from
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8.0
Pros: Service was outstanding!
review from
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8.0
Pros: Service was outstanding!
review from
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8.0
Pros: Service was good and the crew was courteous and friendly
Cons: Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!
review from
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8.0
Pros: Flight was on time and we arrived on time Service was good and the crew was courteous and friendly
Cons: long layover before my next flight to Chicago
review from
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7.0
Pros: Landing was a disaster
review from
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6.6
Austrian cuisine in decline! About as bad as their seat cushions!
Pros: Flight on time, and luggage was at destination. Crew OK
Cons: Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats.
review from
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3.3
Cons: very late
review from
-
5.0
Cons: late flight once again
review from
-
6.3
Pros: Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star.
Cons: I wish there was an option of a sandwich vice sweet or pretzels.
review from
Flight status
Austrian Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
318
Stockholm
ARN
Vienna
VIE
802
Athens
ATH
Vienna
VIE
412
Paris
CDG
Vienna
VIE
256
Frankfurt am Main
FRA
Graz
GRZ
284
Frankfurt am Main
FRA
Innsbruck
INN
262
Frankfurt am Main
FRA
Salzburg
SZG
255
Graz
GRZ
Frankfurt am Main
FRA
970
Graz
GRZ
Vienna
VIE
283
Innsbruck
INN
Frankfurt am Main
FRA
906
Innsbruck
INN
Vienna
VIE
940
Klagenfurt
KLU
Vienna
VIE
600
Krakow
KRK
Vienna
VIE
832
Larnaca
LCA
Vienna
VIE
382
Lviv
LWO
Vienna
VIE
688
Minsk
MSQ
Vienna
VIE
332
Oslo
OSL
Vienna
VIE
786
Sibiu
SBZ
Vienna
VIE
263
Salzburg
SZG
Frankfurt am Main
FRA
924
Salzburg
SZG
Vienna
VIE
313
Vienna
VIE
Stockholm
ARN
801
Vienna
VIE
Athens
ATH
411
Vienna
VIE
Paris
CDG
977
Vienna
VIE
Graz
GRZ
903
Vienna
VIE
Innsbruck
INN
939
Vienna
VIE
Klagenfurt
KLU
597
Vienna
VIE
Krakow
KRK
381
Vienna
VIE
Lviv
LWO
687
Vienna
VIE
Minsk
MSQ
335
Vienna
VIE
Oslo
OSL
785
Vienna
VIE
Sibiu
SBZ
923
Vienna
VIE
Salzburg
SZG
527
Vienna
VIE
Venice
VCE
732
Dubrovnik
DBV
Vienna
VIE
731
Vienna
VIE
Dubrovnik
DBV
548
Bologna
BLQ
Vienna
VIE
572
Geneva
GVA
Vienna
VIE
547
Vienna
VIE
Bologna
BLQ
681
Vienna
VIE
Zagreb
ZAG
682
Zagreb
ZAG
Vienna
VIE
676
Dnipro
DNK
Vienna
VIE
675
Vienna
VIE
Dnipro
DNK
464
Manchester
MAN
Vienna
VIE
463
Vienna
VIE
Manchester
MAN
860
Tel Aviv
TLV
Vienna
VIE
859
Vienna
VIE
Tel Aviv
TLV
608
Krasnodar
KRR
Vienna
VIE
64
Beijing
PEK
Vienna
VIE
607
Vienna
VIE
Krasnodar
KRR
63
Vienna
VIE
Beijing
PEK
642
Yerevan
EVN
Vienna
VIE
641
Vienna
VIE
Yerevan
EVN
571
Vienna
VIE
Geneva
GVA
668
Boryspil
KBP
Vienna
VIE
830
Erbil
EBL
Vienna
VIE
706
Prague
PRG
Vienna
VIE
829
Vienna
VIE
Erbil
EBL
742
Kosice
KSC
Vienna
VIE
741
Vienna
VIE
Kosice
KSC
705
Vienna
VIE
Prague
PRG
625
Vienna
VIE
Warsaw
WAW
90
Newark
EWR
Vienna
VIE
89
Vienna
VIE
Newark
EWR
528
Venice
VCE
Vienna
VIE
626
Warsaw
WAW
Vienna
VIE
831
Vienna
VIE
Larnaca
LCA
798
Sofia
SOF
Vienna
VIE
797
Vienna
VIE
Sofia
SOF
424
Nice
NCE
Vienna
VIE
714
Budapest
BUD
Vienna
VIE
423
Vienna
VIE
Nice
NCE
774
Belgrade
BEG
Vienna
VIE
532
Florence
FLR
Vienna
VIE
872
Tehran
IKA
Vienna
VIE
778
Prishtina
PRN
Vienna
VIE
773
Vienna
VIE
Belgrade
BEG
531
Vienna
VIE
Florence
FLR
777
Vienna
VIE
Prishtina
PRN
621
Vienna
VIE
Odessa
ODS
864
Cairo
CAI
Vienna
VIE
863
Vienna
VIE
Cairo
CAI
Top flight routes
Top airports served by Austrian Airlines
- Vienna International Airport (VIE)
- Frankfurt am Main Airport (FRA)
- Munich Franz Josef Strauss Airport (MUC)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- London Heathrow Airport (LHR)
- Newark Airport (EWR)
- Washington Dulles Intl Airport (IAD)
- Toronto Pearson Intl Airport (YYZ)
- Kastrup Copenhagen Airport (CPH)
- Chicago O'Hare International Airport (ORD)
- Zurich Airport (ZRH)
- Graz Thalerhof Airport (GRZ)
- Los Angeles Airport (LAX)
- Warsaw Frederic Chopin & other airports Airport (WAW)
- Dusseldorf Duesseldorf International Airport (DUS)
Austrian Airlines contact information
- OS IATA code
- +43 5 1766 1001 Call
- austrian.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
