Austrian Airlines OS - Flights, Reviews & Cancellation Policy

Austrian Airlines (OS)

Best airline

No. 1 airline in Austria

What travellers say about Austrian Airlines

"Clean aircraft, polite crew"

Austrian Airlines (OS)

Best airline boarding

No. 1 airline in Austria

What travellers say about Austrian Airlines

"Nice service easy flight."

Austrian Airlines (OS)

Best airline comfort

No. 1 airline in Austria

What travellers say about Austrian Airlines

"Good food for airline food."

Austrian Airlines (OS)

Best airline crew

No. 1 airline in Austria

What travellers say about Austrian Airlines

"Nice flight attendants, ."

Austrian Airlines (OS)

Best airline entertainment

No. 1 airline in Austria

What travellers say about Austrian Airlines

"Flight time was quite good."

Austrian Airlines (OS)

Best airline food

No. 1 airline in Austria

What travellers say about Austrian Airlines

"Seat was very comfortable."

☰ MENU

About

Austrian Airlines information

IATA code	OS
Routes	239
Top route	Vienna Intl to Berlin Brandenburg
Airports served	113
Top airport	Vienna Intl

Austrian Airlines traveller reviews

Pros

"Seat was very comfortable." (in 28 reviews)

"The crew was nice." (in 462 reviews)

"Nice flight attendants, ." (in 30 reviews)

Cons

"Flight attendants often seemed very rushed." (in 18 reviews)

"Food could have been better" (in 242 reviews)

"I missed my connecting flight" (in 34 reviews)

Traveller reviews

Overall rating

7.8 Good

Based on 4,759 reviews

Boarding

8.1

Comfort

7.8

Crew

8.4

Entertainment

7.3

Food

7.4

Recent reviews

Traveller rating

505

328

202

141

Find reviews that mention:

business class

leg room

flight attendants

short flight

flight was cancelled

flight was delayed

connecting flight

good food

crew was great

great flight

friendly staff

small seats

10.0

Pros: Perfect

Cons: More food

Reviewed Sep 2020

review from
10.0

Cons: Cannot ask for more

Reviewed Sep 2020

review from
4.5

Pros: Quick Trip, Friendly Staff

Cons: Spacing of seating due to covid.

Reviewed Sep 2020

review from
10.0

Pros: fast and friendly checkin, fast boarding, easy transmit

Cons: food

Reviewed Jul 2020

review from
7.6

Pros: Boarding a smooth flight

Cons: Food absolutely

Reviewed Mar 2020

review from
10.0

Pros: Austrian Airlines is the best! Crew, food, drinks, entertainment, and plugins were all provided, and it was all very nice (and delicious food!).

Cons: Nothing! Love Austrian Airlines!

Reviewed Mar 2020

review from
9.6

Pros: The raw was empty and I could sleep whole 10 hours

Cons: Choice of movies and TV programs

Reviewed Feb 2020

review from
8.3

Pros: The crew members were so sweet.

Cons: Flight was late. I missed my connection.

Reviewed Feb 2020

review from
10.0

Pros: yes, seat is always ok , I'm not overweight

Cons: basically, nothing, just keep smiling

Reviewed Feb 2020

review from
6.8

Pros: Nice service easy flight

Cons: Hot, ridiculously warm on the plane

Reviewed Feb 2020

review from
8.6

Pros: The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum.

Cons: Food and seat comfort.

Reviewed Jan 2020

review from
10.0

Pros: Everything

Reviewed Jan 2020

review from
7.0

Pros: The seat i got was great

Cons: There was a delay

Reviewed Jan 2020

review from
8.6

Pros: The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient.

Cons: Food could have been better

Reviewed Dec 2019

review from
9.6

Pros: Super friendly and efficient crew. Tasty food, excellent, first rate service (business class).

Cons: Business class seat was comfortable, though a bit too narrow; when seat was horizontal my arm was constantly falling in the aisle.

Reviewed Dec 2019

review from
8.0

Cons: Comfort mostly

Reviewed Dec 2019

review from
6.0

Cons: lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase.

Reviewed Dec 2019

review from
8.6

Pros: Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight.

Cons: Movies available weren't to my taste, which isn't of great importance anyway.

Reviewed Dec 2019

review from
8.0

Pros: Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew.

Cons: Movies available weren't to my taste, which isn't important anyway.

Reviewed Dec 2019

review from
7.0

Cons: Boarding tool a long time and late take off

Reviewed Dec 2019

review from
8.3

Pros: Stewards dis perfect job

Reviewed Nov 2019

review from
5.0

Pros: uncomfortable seats

Reviewed Nov 2019

review from
2.0

Cons: Mi s-au pierdut bagajele !

Reviewed Nov 2019

review from
7.6

Pros: Although economy, it was pleasant and okay

Cons: I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high.

Reviewed Nov 2019

review from
9.5

Pros: The crew was kind, the flight was on time and alll in all was just as expected.

Reviewed Nov 2019

review from
10.0

Pros: Just in time take of and landing, staff friendliness

Cons: Snack

Reviewed Oct 2019

review from
8.0

Pros: Overall Austrian was fine. Smaller plane and people were professional.

Cons: Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines

Reviewed Oct 2019

review from
6.6

Cons: Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine.

Reviewed Oct 2019

review from
5.0

Cons: Landing

Reviewed Oct 2019

review from
10.0

Cons: Everything

Reviewed Oct 2019

review from
10.0

Cons: Thank you

Reviewed Oct 2019

review from
8.0

Pros: Very good

Cons: Hi am happy

Reviewed Oct 2019

review from
7.0

Pros: The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt.

Cons: It’s standard European airline. Don’t expect Cathay, Singapore or Emirates.

Reviewed Oct 2019

review from
8.0

Pros: I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price.

Reviewed Oct 2019

review from
10.0

Pros: Great crew

Reviewed Oct 2019

review from
10.0

Cons: an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates

Reviewed Sep 2019

review from
10.0

Pros: They vere OK!

Cons: Food and drinks!

Reviewed Sep 2019

review from
10.0

Pros: Seat was very comfortable. Crew was great.

Reviewed Sep 2019

review from
10.0

Pros: Seat was very comfortable. Crew was great.

Reviewed Sep 2019

review from
10.0

Pros: Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines

Reviewed Sep 2019

review from
4.6

Pros: Nice crew

Cons: You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc.

Reviewed Sep 2019

review from
7.6

Pros: Check in was swift

Cons: Friendlier approach from the crew

Reviewed Sep 2019

review from
6.3

Cons: Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs

Reviewed Sep 2019

review from
6.0

Pros: One hour delay after boarding due to loosing our “slot”

Cons: Timing!!!

Reviewed Sep 2019

review from
10.0

Pros: The crew. The punctuality.

Reviewed Sep 2019

review from
8.3

Pros: Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game.

Cons: The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)

Reviewed Sep 2019

review from
5.2

Cons: To arrive on time

Reviewed Sep 2019

review from
5.2

Cons: To arrive on time.

Reviewed Sep 2019

review from
3.0

Cons: Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up.

Reviewed Sep 2019

review from
8.0

Pros: Friendly crew

Cons: We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi.

Reviewed Sep 2019

review from
2.0

Cons: Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again.

Reviewed Sep 2019

review from
8.0

Pros: Professional crew

Cons: Depart on time

Reviewed Sep 2019

review from
9.5

Cons: 40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration...

Reviewed Sep 2019

review from
10.0

Pros: Service was very good

Reviewed Sep 2019

review from
10.0

Pros: .

Cons: .

Reviewed Aug 2019

review from
10.0

Pros: Everything was excellent . I was very happy with this flight.Thank you so much.

Reviewed Aug 2019

review from
9.0

Cons: Seat spacing

Reviewed Aug 2019

review from
2.3

Pros: Nothing

Cons: Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits

Reviewed Aug 2019

review from
10.0

Pros: Seat was very comfortable and lots of leg room. Food was good.

Reviewed Aug 2019

review from
2.0

Cons: very rude and extremely racist group. I will not fly them again.

Reviewed Aug 2019

review from

Flight status

Arrivals Departures

Austrian Airlines

Austrian Airlines route map

Top airports served by Austrian Airlines

Austrian Airlines contact information

OS IATA code
+43 5 1766 3100 Call
austrian.com Visit

Overview of Austrian Airlines

Even though this airline has its hub in Austria, it flies to over 120 international destinations that are located across the globe. If you would like to explore Europe, you can book flights to destinations like Belgium, France, and Greece. For those hoping to travel to Asia, countries like Nepal, Japan, and India are popular options.

Austrian Airlines is a member of Star Alliance, one of the largest airline groups in the world that has many members, including Avianca and Asiana Airlines. Additionally, the company has created codeshare agreements with other airlines in order to diversify its flight paths, with some examples being Air Canada and Thai Airways.

When flying with this airline, there are three classes for you to choose from: Economy, Premium Economy, and Business. While Economy offers standard amenities, including snacks and drinks, Premium Economy will provide you with a particularly comfortable seat that has extra legroom. If you are interested in additional perks, opt for Business instead, as you will have priority boarding, a gourmet meal, free alcoholic beverages, pillows, and blankets.

Composed of over 80 planes, Austria Airlines’ fleet primarily features Airbus, Boeing, and Embraer. The Airbus A320-200 is used the most often and is reserved for medium-range voyages, due to the fact that it can fit approximately 160 to 180 passengers. For longer flights, the company chooses to use the Boeing 777-200ER, as it has an impressive fuel capacity and can fit over 300 passengers. For short domestic flights, the De Havilland Dash 8-400 is a popular option.

Austrian Airlines Cancellation Policy

As the situation changes with coronavirus (COVID-19), Austrian Airlines will continually update its policies accordingly. Please contact Austrian Airlines directly for the latest information about cancellation fees. You can find the most up-to-date information on Austrian Airlines policies here: Austrian Airlines Travel Advisories & Policies

Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.

Austrian Airlines (OS)

Best airline

What travellers say about Austrian Airlines

Austrian Airlines (OS)

Best airline boarding

What travellers say about Austrian Airlines

Austrian Airlines (OS)

Best airline comfort

What travellers say about Austrian Airlines

Austrian Airlines (OS)

Best airline crew

What travellers say about Austrian Airlines

Austrian Airlines (OS)

Best airline entertainment

What travellers say about Austrian Airlines

Austrian Airlines (OS)

Best airline food

What travellers say about Austrian Airlines

Find cheap flights on Austrian Airlines

Austrian Airlines information

Austrian Airlines traveller reviews

Pros

Cons

Traveller reviews

Overall rating

Recent reviews

Traveller rating

Flight status

Austrian Airlines route map

Top airports served by Austrian Airlines

Austrian Airlines contact information

Overview of Austrian Airlines

Austrian Airlines Cancellation Policy