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Connecting flight departed

Pros: The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you.

Cons: The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process.

Pros: The crew

Cons: Boarding

Poor food

Pros: Crew was polite and helpful

Cons: Long boarding time. Pasengers with huge bags as hand luggage. This should be controled.

The worst flight I have ever had!

Pros: Nothing

Cons: Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!

Pros: Nothing

Cons: The service with an awful crew !!! Just plain spiteful and arogant even if we flew in Business class

Pros: One crew member in the OTP-VIE flight that was great in service .

Cons: The delaying of both flights . The crew service on the VIE-NICE flight was awful .

Pros: They have Economy class seats on the business class. Uncomfortable.

Pros: The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her.

Cons: 1. no air conditioning until the plane was in the air. It was STIFLING on the runway. 2. no power sockets to charge devices

Pros: Why the 3 hours delay?

Cons: Be on time

Pros: The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average.

Cons: The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate.

Pros: No wifi or any entertainment. Flight delays and lost baggage!

Cons: No wifi or any entertainment. Flight delays and lost baggage!

Pros: Nice flight attendants,

Cons: Timeliness

Separated from my wife

Pros: Crew

Cons: My wife and I were separated by six rows. Unacceptable!

Pros: In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!

Cons: I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere

Pros: Plane was clean. Staff helpful

Cons: We booked our seats online and later at check in received boarding passes with totally different seats. Ordered kids meals and was informed that they dont have any for our kids :(

Pros: Will never purchase tickets through kayak ever again

Pros: Nothing. I will never put her tickets from From here again.

Cons: 1:20 min delay for a 35 min flight (less then 200km on the road). It is even worse if it is during the night (aircraft landed at 0:40 instead of 23:20

Cons: Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse.

Cons: Boarding crew was nasty will never fly with you guys again

Pros: Perfect timing between flights.

Cons: A small sandwich would have been nice:)

Pros: Noting outstanding.

Cons: Seat comfort.

Cons: Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was.

Cons: They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier.

Pros: Nothing.

Cons: They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th...

Cons: Mechanical problems caused a 5+ hour delay. Very poor communication regarding what was happening. It was my first—and last—time flying with Austrian Airlines.

Cons: Everything

Cons: The crew kept the temperature in cabin at 26 or 28 degrees Celsius. Whole trip felt like being in the oven. I will NEVER EVER FLY AUSTRIAN AIRLINES AGAIN.