Traveller reviews
Overall rating
7.9
Good
Based on 204 reviews
Boarding
8.2
Comfort
8.2
Crew
8.7
Entertainment
6.4
Food
7.6
Skip to main content
More
Find cheap flights on Bangkok Airways
Return
Economy
Bangkok Airways information
| IATA code | PG |
|---|---|
| Routes | 50 |
| Top route | Ko Samui to Bangkok Suvarnabhumi |
| Airports served | 20 |
| Top airport | Bangkok Suvarnabhumi |
Latest Bangkok Airways Flight Deals
Koh Samui
Direct from S$ 430
Bangkok Airways traveller reviews
Pros
"Crew was nice and friendly."
(in 11 reviews)
"Friendly and attentive flight crew."
(in 51 reviews)
"The crews made good service"
(in 48 reviews)
Cons
"Flight was 4 hours late."
(in 5 reviews)
"Was a short flight."
(in 82 reviews)
"Food just ok. No complaints"
(in 8 reviews)
Recent reviews
Traveller rating
13
2
0
2
0
-
6.0
The food was inedible- The rice was hard as a rock The chicken was hard and could not chew Horrible meal. Don’t even serve it. It was an insult to think that you would have even served it.
review from
-
10.0
I fly Bangkok Air regularly. Could say I am loyal to their airlines and program. The only two comments of critique I could offer is (1) using the credits from accumulated miles is not as streamlines as some of the other airlines programs I am or have been a member of... and have lost opportunity to use them before expiration. (2) Sometimes, the plane is boarded / un-boarded with a service bus that has to navigate the airport and adds unwelcomed overhead time (especially during de-boarding). If have checked luggage this is transparent; if only have carry-on will slow your departure from Suvarnabhumi by ~20 minutes or more. Otherwise, a fine airline.
review from
-
10.0
Nice comfortable flight with snacks included 👍👍👍
review from
-
8.0
Should be better if they provide more decent snacks. Also my flight took off was delayed by 15 minutes. I'd like them to improve to more punctual timing.
review from
-
6.0
Good for short flights
review from
-
10.0
Everything was great
review from
-
8.0
Plane a bit old, no entertainment service.
review from
-
10.0
Bangkok Air has been hit with the challenge of flying during COVID like everyone else. Still, they are early to get started again and offer normal services when possible. It is nice to have a lounge for all passengers vs. going to gate and sitting to stare out at planes.
review from
-
10.0
Pros: Overall, the staff managed well the extra challenge of shutdowns and restrictions introduced by COVID. No complaints from me!
Cons: Honestly, Bangkok Air is one of my preferred regional carriers. "Normally" the food served is tasty, the plane is comfortable and the staff quite efficient. I have travelled a lot in my life and if there was a shortfall, would say so. Then again, I don't nitpick what professionals need to do to accomplish their jobs.review from
-
7.0
Cons: Very good food and launch in gate but in check in they took my powerbank.
review from
-
10.0
Cons: Couldn’t have gone better. Great lounge at kbv. Everything on time. Even food for a 1hr flight!
review from
-
9.3
Pros: in time, good service, well informed.
Cons: nothingreview from
-
9.3
Pros: we had 5 domestic flights with Bangkok Airways, all in time and good boarding.SUPER!!
Cons: nothingreview from
-
8.4
Pros: Quick and easy flight. Empty seat in my row was great!
Cons: Plane was noisy and clearly old, could use updatingreview from
-
10.0
Cons: One of the best experiences in short haul flights in years! Flew twice with them and the service was great. US based airlines could learn a lot from them.
review from
-
10.0
Pros: The staff and service were friendly and excellent. Flight was fast and efficient.
Cons: I can’t think of anything.review from
-
8.0
Pros: The seat that I picked had lots of leg room.
Cons: Better selection of movies.review from
-
9.3
Cons: Trat a great little airport .
review from
-
4.3
Pros: Nothing much to like about the flight. The only good thing probably would be the boarding process.
Cons: A lot of things could have been better. Crew: The crew failed to maintain a enjoyable flight experience. Crew failed to instruct the passengers playing videos/movies at loud volumes. Flight: The biggest blunder was they unloaded 21 check-in bags for some fuel logistics. 12 hours out and there's still no tracing available for the bags. Food: Food was decent for the price. Nothing much to complain there.review from
-
4.6
Pros: Nothing much to like about the flight. The only good thing was the boarding process probably. The Airport Staff was helping people to get to the connecting flight.
Cons: A lot of things could have been better. Crew: The crew failed to maintain a peaceful experience for a few people. There were people playing movies/videos on speakers and the crew didn't ask the passengers to stop it. They ignored it. Flight: The biggest blunder the flight created was unloading 21 check-in bags in order to save on some fuel logistics. More than 12 hours passed since landing, and there's still no tracing available for the bag. No in-flight entertainment. Food: Food was decent. Good for a cheap flight.review from
-
10.0
Pros: Crew was fantastic. Short flight yet they offered food, beer, wine, etc.
review from
-
10.0
Pros: Real food not only pastry meal.
review from
-
9.3
Pros: The airport was adorable and quaint
review from
-
7.6
Pros: They send you email to checkin online. You go through the entire process, enter all your details (although you already gave it when you made reservation and your frequent flyer account has it too) and at the very end you get greeted with the "no online checkin at this airport" message. Complete and utter failure!
review from
-
10.0
Pros: everything was perfect
Cons: would never go back to other low cost airlinereview from
-
9.3
Pros: Friendly and attentive flight crew. Excellent selection of nice wine.
Cons: Older model A-319 so there was a very small screen for the cabin.review from
-
2.0
Pros: Uniforms
Cons: Staff was rudereview from
-
10.0
Pros: Flight times are great, and flying from U-Tapao Airport, now that the new terminal is open was so simple, quick and easy. Plentiful cheap car parking available a very short walk from the airport building.
review from
-
9.5
Pros: Helpful staff, comfortable seating, but then we were both short.
review from
-
8.0
Pros: lounge access for everyone with snacks and free wifi
review from
Bangkok Airways FAQs
What is Bangkok Airways' carry-on size allowance?
Where does Bangkok Airways fly to?
What is Bangkok Airways’ primary hub?
How does KAYAK find such low prices on Bangkok Airways flights?
Flight status
Bangkok Airways route map
Top airports served by Bangkok Airways
- Bangkok Suvarnabhumi Airport (BKK)
- Ko Samui Airport (USM)
- Phuket City Airport (HKT)
- Chiang Mai Airport (CNX)
- Krabi Airport (KBV)
- Phnom Penh Pochentong Airport (PNH)
- Lampang Airport (LPT)
- Singapore Changi Airport (SIN)
- Siem Reap Airport (REP)
- Hat Yai Airport (HDY)
- Rayong Utapao Rayong Pattaya Airport (UTP)
- Trat Airport (TDX)
- Sukhothai Airport (THS)
- Luang Prabang Airport (LPQ)
- Yangon Mingaladon Airport (RGN)
Bangkok Airways contact information
- PG IATA code
- +65 6738 0063 Call
- bangkokair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.