Guest reviews
Overall rating
8.2
Excellent
Based on 1,326 reviews
Boarding
8.4
Comfort
8.3
Crew
8.8
Entertainment
7.1
Food
8.0
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Bangkok Airways information
| IATA code | PG |
|---|---|
| Routes | 80 |
| Top route | Ko Samui to Bangkok Suvarnabhumi & other airports |
| Airports served | 30 |
| Top airport | Bangkok Suvarnabhumi & other airports |
Recent reviews
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- Negative
Find reviews that mention:
short flight
flight with bangkok
flight was delayed
flight attendants
good food
minute flight
great airline
food provided
good service
hours late
flight entertainment
-
6.0
Pros: Crew was nice and friendly. Quick load in and fast departure. In the air 15 minutes ahead of schedule at 17:21
Cons: Since they had (unexpectedly) provided a meal on my previous trip (10am to 11:30) , I assumed a meal would d be provided given the time of travel. All we were given was an inedible pastry with chocolate. Plane landed at approximately 18:40 but not at gate until 19:20 - long taxi and shuttle ride
review from
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10.0
Pros: Easy all round
review from
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8.0
Pros: The crew team was very nice, a inflight meal was offered and baggage arrived within 10 minutes of being off the plane.
Cons: The plane was older and did not have any modern amenities. The seats were somewhat hard and not very comfortable. There was no inflight enterainment so be sure to bring a book.
review from
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10.0
Pros: Very good quick smooth flight. On time departure and arrival
review from
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10.0
Pros: Staff were so friendly!!
review from
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8.8
Cons: Nothing really, for a fair priced airline.
review from
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6.8
Pros: Very friendly crew! Good food! Boarding was a little confusing but it worked out. The plane was old but it wasn't bad. I'm fortunately tiny and fit into tiny Asian seats. The boutique airline marketing is super hipster in how ironic (inaccurate?) it is, but it was a cheap flight so...
Cons: The ATR-72 is a ROCKET PROPELLED TIN CAN IN THE CLOUDS. The pilot did his best to fly around the thunder clouds but the turbulence was absolutely terrifying. For this reason alone I'm probably going to skip this airline again to fly in something that won't make me throw up.
review from
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9.3
Cons: Es una aerolínea de muy buena atención. Los aviones son buenos y cómodos. Súper puntuales. Nos entraron a una sala VIP en el aeropuerto de Chian Mai aún volando en económica. Muy recomendable
review from
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10.0
Pros: Everything was good. Crew was nice. clean plane.
Cons: Maybe a little bit bigger airplane but that's still fine for 1 hour flight.
review from
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10.0
Pros: Everything was perfect. Crew was nice.
Cons: The one think i could think of is if the plane was a little bit bigger.
review from
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8.6
Pros: The Phuket ground staffs helped me and my family so much for boarding at the deadline time. They also waited until we passed the checked gate. This event is one of my appreciate trips.
review from
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8.8
Pros: The crews made good service.
Cons: Passengers should select more juices in a service
review from
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9.0
Pros: Crew was nice and helpful
review from
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10.0
Pros: New airplane. Nice crew. Nice food. Good wine.
Cons: Its a short flight. Not much could go wrong.
review from
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6.8
Cons: We got stuck sitting by an obese intimidating man who rs Sat in one of our seats rather than the middle seat he was assigned. So intimidating, did not feel comfortable addressing this with the stewardess
review from
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8.8
Pros: Sweet and professional staff
review from
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10.0
Pros: The seats were a good size and comfortable. I was surprised that with such a short flight we had drunk service and a light meal.
review from
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10.0
Pros: Everything
Cons: Nothing
review from
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10.0
Cons: Great meal service! Seats very comfortable and lots of leg room. Highly recommend ++
review from
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7.3
Cons: No entertainment
review from
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7.3
Cons: No entertainment
review from
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9.2
Cons: Everything was good for the most part. Seats are a little cramped so it is one arm rest per person.
review from
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2.0
Pros: Nothing!!!!!!!
Cons: The flight did not happen!!!!
review from
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10.0
Pros: I liked that they even offered food on a 1.5 hour flight. Appreciate that
Cons: N/a
review from
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10.0
Pros: Great costumer service
review from
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2.0
Pros: Nothing!
Cons: Be on schedule.
review from
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4.8
Pros: Our flight was delayed. I was not happy.
Cons: Be on time.
review from
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10.0
Pros: Great service, courteous crew.
review from
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8.0
Pros: Super quick flight - 40 minutes but they still passed out a snack which was a pumpkin pastry and a full bottle of water with coffee or tea. I didnt expect it but was appreciated!
review from
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10.0
Pros: Efficient crew with Thai graciousness, good service, unexpected snack and beverage service, on time departure.
review from
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10.0
Pros: Very good
Cons: Very good
review from
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10.0
Pros: Served food even on a short flight and the crew member are very nice!
review from
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8.6
Pros: Good leg room in economy
review from
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10.0
Pros: Good food, good service, comfy plane!
review from
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10.0
Pros: The flight had good food and service and was very comfortable!
review from
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6.3
Pros: The crew was amazing. The staff at ticketing was incredible.
Cons: The problem was with the lady at the transfer desk from international to domestic. Usually this is the simplest part of the process, but she refused to help and insisted I go through the ticketing and immigration at the main terminal, even though I often have my ticket printed there at the desk.
review from
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9.6
Cons: Again, gate change without notice. Very confusing!
review from
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10.0
Cons: Gate change without notification. Not good!
review from
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8.8
Pros: The crew saw that we couldn't order a vegetarian meal, so they brought us a couple extra fruit salads which was very thoughtful.
Cons: Web site did not allow us to select a special meal; it said that we are not eligible ( never saw that before).
review from
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8.0
Pros: Food catering during the short flight. Attentive staff and easy boarding.
review from
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9.2
Pros: Attendants are very courteous and professional. They served a hot meal within 30 minutes of take off.
review from
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10.0
Pros: Very fast boarding and de-boarding.
review from
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4.0
Cons: Delays
review from
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8.8
Pros: All Ok
Cons: Everything ok
review from
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3.3
Cons: Very delayed flight and bag was lost!
review from
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10.0
Pros: Yes, it was perfact!
review from
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7.6
Pros: Crew were very welcoming
Cons: Being on time.
review from
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9.2
Pros: Nice comfortable flight, food was good
review from
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8.0
Cons: Flight delayed
review from
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4.0
Cons: Our flight from Chiang rai to Bangkok was s delayed. In Bangkok we did not get any help to find our connecting flight to Phuket. We had to run to get to the departure gate. In Phuket we were told that our luggage were in Bangkok..... .
review from
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8.0
Pros: It was a very good flight and Bankok Airways does a good job working to make you happy
Cons: Better communication on the weight restrictions for carry on bags. As I booked via Kayak I had no idea there was a weight restriction. NOT a pleasant surprise.
review from
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8.6
Pros: The Crew was amazing, the Seat were the best Selling point for the business class
Cons: More leg Room, more arm rest space
review from
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9.2
Pros: Lovely fresh sandwich, water and tea on a 45 minute flight.
Cons: Maybe offering a juice.
review from
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6.4
Pros: Food snack / water is a plus.
Cons: Long wait and delayed. Better support on ground at destination. A bit confusing overall
review from
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9.2
Pros: Great crew. Clean plane. Food was ok.
review from
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8.0
Cons: There was about a 20 delay in the departure. Otherwise, everything was fine.
review from
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4.3
Cons: It's 2019 and this award winning boutique airline still can't figure out online checkin? Fail
review from
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5.3
Safety issues unacceptable
Pros: Food was OK.
review from
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2.0
Pros: On time. Food OK.
Cons: Checked in at domestic terminal to thrn go to international terminal to get a bus to my plane.. Probably at domestic terminal. Not much communication waiting for flight. Last minute announcement
review from
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7.0
Considering its a domestic flight,having only economy class service ,i
Cons: I did not like the enormos gigh price for a 45 minuts flight. As a reference the flight from Bangkok to chian mai last 70 minuts and cost less than a third of the flight from Bangkok to koh samui.No doubt Monoply does not support reasonable prices.
review from
-
10.0
Pros: Easy all round
review from
-
10.0
Pros: Very good quick smooth flight. On time departure and arrival
review from
-
10.0
Pros: Staff were so friendly!!
review from
-
8.8
Cons: Nothing really, for a fair priced airline.
review from
-
9.3
Cons: Es una aerolínea de muy buena atención. Los aviones son buenos y cómodos. Súper puntuales. Nos entraron a una sala VIP en el aeropuerto de Chian Mai aún volando en económica. Muy recomendable
review from
-
10.0
Pros: Everything was good. Crew was nice. clean plane.
Cons: Maybe a little bit bigger airplane but that's still fine for 1 hour flight.
review from
-
10.0
Pros: Everything was perfect. Crew was nice.
Cons: The one think i could think of is if the plane was a little bit bigger.
review from
-
8.6
Pros: The Phuket ground staffs helped me and my family so much for boarding at the deadline time. They also waited until we passed the checked gate. This event is one of my appreciate trips.
review from
-
8.8
Pros: The crews made good service.
Cons: Passengers should select more juices in a service
review from
-
9.0
Pros: Crew was nice and helpful
review from
-
10.0
Pros: New airplane. Nice crew. Nice food. Good wine.
Cons: Its a short flight. Not much could go wrong.
review from
-
8.8
Pros: Sweet and professional staff
review from
-
10.0
Pros: The seats were a good size and comfortable. I was surprised that with such a short flight we had drunk service and a light meal.
review from
-
10.0
Pros: Everything
Cons: Nothing
review from
-
10.0
Cons: Great meal service! Seats very comfortable and lots of leg room. Highly recommend ++
review from
-
9.2
Cons: Everything was good for the most part. Seats are a little cramped so it is one arm rest per person.
review from
-
10.0
Pros: I liked that they even offered food on a 1.5 hour flight. Appreciate that
Cons: N/a
review from
-
10.0
Pros: Great costumer service
review from
-
10.0
Pros: Great service, courteous crew.
review from
-
10.0
Pros: Efficient crew with Thai graciousness, good service, unexpected snack and beverage service, on time departure.
review from
-
10.0
Pros: Very good
Cons: Very good
review from
-
10.0
Pros: Served food even on a short flight and the crew member are very nice!
review from
-
8.6
Pros: Good leg room in economy
review from
-
10.0
Pros: Good food, good service, comfy plane!
review from
-
10.0
Pros: The flight had good food and service and was very comfortable!
review from
-
9.6
Cons: Again, gate change without notice. Very confusing!
review from
-
10.0
Cons: Gate change without notification. Not good!
review from
-
8.8
Pros: The crew saw that we couldn't order a vegetarian meal, so they brought us a couple extra fruit salads which was very thoughtful.
Cons: Web site did not allow us to select a special meal; it said that we are not eligible ( never saw that before).
review from
-
9.2
Pros: Attendants are very courteous and professional. They served a hot meal within 30 minutes of take off.
review from
-
10.0
Pros: Very fast boarding and de-boarding.
review from
-
8.8
Pros: All Ok
Cons: Everything ok
review from
-
10.0
Pros: Yes, it was perfact!
review from
-
9.2
Pros: Nice comfortable flight, food was good
review from
-
8.6
Pros: The Crew was amazing, the Seat were the best Selling point for the business class
Cons: More leg Room, more arm rest space
review from
-
9.2
Pros: Lovely fresh sandwich, water and tea on a 45 minute flight.
Cons: Maybe offering a juice.
review from
-
9.2
Pros: Great crew. Clean plane. Food was ok.
review from
-
8.0
Pros: The crew team was very nice, a inflight meal was offered and baggage arrived within 10 minutes of being off the plane.
Cons: The plane was older and did not have any modern amenities. The seats were somewhat hard and not very comfortable. There was no inflight enterainment so be sure to bring a book.
review from
-
6.8
Pros: Very friendly crew! Good food! Boarding was a little confusing but it worked out. The plane was old but it wasn't bad. I'm fortunately tiny and fit into tiny Asian seats. The boutique airline marketing is super hipster in how ironic (inaccurate?) it is, but it was a cheap flight so...
Cons: The ATR-72 is a ROCKET PROPELLED TIN CAN IN THE CLOUDS. The pilot did his best to fly around the thunder clouds but the turbulence was absolutely terrifying. For this reason alone I'm probably going to skip this airline again to fly in something that won't make me throw up.
review from
-
6.8
Cons: We got stuck sitting by an obese intimidating man who rs Sat in one of our seats rather than the middle seat he was assigned. So intimidating, did not feel comfortable addressing this with the stewardess
review from
-
7.3
Cons: No entertainment
review from
-
7.3
Cons: No entertainment
review from
-
8.0
Pros: Super quick flight - 40 minutes but they still passed out a snack which was a pumpkin pastry and a full bottle of water with coffee or tea. I didnt expect it but was appreciated!
review from
-
8.0
Pros: Food catering during the short flight. Attentive staff and easy boarding.
review from
-
7.6
Pros: Crew were very welcoming
Cons: Being on time.
review from
-
8.0
Cons: Flight delayed
review from
-
8.0
Pros: It was a very good flight and Bankok Airways does a good job working to make you happy
Cons: Better communication on the weight restrictions for carry on bags. As I booked via Kayak I had no idea there was a weight restriction. NOT a pleasant surprise.
review from
-
8.0
Cons: There was about a 20 delay in the departure. Otherwise, everything was fine.
review from
-
7.0
Considering its a domestic flight,having only economy class service ,i
Cons: I did not like the enormos gigh price for a 45 minuts flight. As a reference the flight from Bangkok to chian mai last 70 minuts and cost less than a third of the flight from Bangkok to koh samui.No doubt Monoply does not support reasonable prices.
review from
-
6.0
Pros: Crew was nice and friendly. Quick load in and fast departure. In the air 15 minutes ahead of schedule at 17:21
Cons: Since they had (unexpectedly) provided a meal on my previous trip (10am to 11:30) , I assumed a meal would d be provided given the time of travel. All we were given was an inedible pastry with chocolate. Plane landed at approximately 18:40 but not at gate until 19:20 - long taxi and shuttle ride
review from
-
2.0
Pros: Nothing!!!!!!!
Cons: The flight did not happen!!!!
review from
-
2.0
Pros: Nothing!
Cons: Be on schedule.
review from
-
4.8
Pros: Our flight was delayed. I was not happy.
Cons: Be on time.
review from
-
6.3
Pros: The crew was amazing. The staff at ticketing was incredible.
Cons: The problem was with the lady at the transfer desk from international to domestic. Usually this is the simplest part of the process, but she refused to help and insisted I go through the ticketing and immigration at the main terminal, even though I often have my ticket printed there at the desk.
review from
-
4.0
Cons: Delays
review from
-
3.3
Cons: Very delayed flight and bag was lost!
review from
-
4.0
Cons: Our flight from Chiang rai to Bangkok was s delayed. In Bangkok we did not get any help to find our connecting flight to Phuket. We had to run to get to the departure gate. In Phuket we were told that our luggage were in Bangkok..... .
review from
-
6.4
Pros: Food snack / water is a plus.
Cons: Long wait and delayed. Better support on ground at destination. A bit confusing overall
review from
-
4.3
Cons: It's 2019 and this award winning boutique airline still can't figure out online checkin? Fail
review from
-
5.3
Safety issues unacceptable
Pros: Food was OK.
review from
-
2.0
Pros: On time. Food OK.
Cons: Checked in at domestic terminal to thrn go to international terminal to get a bus to my plane.. Probably at domestic terminal. Not much communication waiting for flight. Last minute announcement
review from
Flight status
Bangkok Airways route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
733
Bangkok
BKK
Mumbai
BOM
233
Bangkok
BKK
Chiang Rai
CEI
217
Bangkok
BKK
Chiang Mai
CNX
947
Bangkok
BKK
Da Nang
DAD
275
Bangkok
BKK
Phuket City
HKT
261
Bangkok
BKK
Krabi
KBV
945
Bangkok
BKK
Luang Prabang
LPQ
207
Bangkok
BKK
Lampang
LPT
711
Bangkok
BKK
Malé
MLE
933
Bangkok
BKK
Phnom Penh
PNH
991
Bangkok
BKK
Phu Quoc
PQC
903
Bangkok
BKK
Siem Reap
REP
703
Bangkok
BKK
Yangon
RGN
307
Bangkok
BKK
Trat
TDX
213
Bangkok
BKK
Sukhothai
THS
119
Bangkok
BKK
Ko Samui
USM
943
Bangkok
BKK
Vientiane
VTE
734
Mumbai
BOM
Bangkok
BKK
234
Chiang Rai
CEI
Bangkok
BKK
220
Chiang Mai
CNX
Bangkok
BKK
995
Chiang Mai
CNX
Hanoi
HAN
353
Chiang Mai
CNX
Mae Hong Son
HGN
248
Chiang Mai
CNX
Phuket City
HKT
246
Chiang Mai
CNX
Krabi
KBV
242
Chiang Mai
CNX
Ko Samui
USM
998
Da Nang
DAD
Bangkok
BKK
996
Hanoi
HAN
Chiang Mai
CNX
299
Hat Yai
HDY
Phuket City
HKT
354
Mae Hong Son
HGN
Chiang Mai
CNX
874
Hong Kong
HKG
Ko Samui
USM
276
Phuket City
HKT
Bangkok
BKK
298
Phuket City
HKT
Hat Yai
HDY
258
Phuket City
HKT
Ko Samui
USM
282
Phuket City
HKT
Rayong
UTP
296
Krabi
KBV
Bangkok
BKK
266
Krabi
KBV
Ko Samui
USM
952
Kuala Lumpur
KUL
Ko Samui
USM
946
Luang Prabang
LPQ
Bangkok
BKK
208
Lampang
LPT
Bangkok
BKK
712
Malé
MLE
Bangkok
BKK
938
Phnom Penh
PNH
Bangkok
BKK
992
Phu Quoc
PQC
Bangkok
BKK
924
Siem Reap
REP
Bangkok
BKK
706
Yangon
RGN
Bangkok
BKK
968
Singapore
SIN
Ko Samui
USM
308
Trat
TDX
Bangkok
BKK
214
Sukhothai
THS
Bangkok
BKK
104
Ko Samui
USM
Bangkok
BKK
241
Ko Samui
USM
Chiang Mai
CNX
873
Ko Samui
USM
Hong Kong
HKG
257
Ko Samui
USM
Phuket City
HKT
265
Ko Samui
USM
Krabi
KBV
951
Ko Samui
USM
Kuala Lumpur
KUL
963
Ko Samui
USM
Singapore
SIN
293
Ko Samui
USM
Rayong
UTP
281
Rayong
UTP
Phuket City
HKT
294
Rayong
UTP
Ko Samui
USM
944
Vientiane
VTE
Bangkok
BKK
721
Bangkok
BKK
Nay Pyi Taw
NYT
722
Nay Pyi Taw
NYT
Bangkok
BKK
713
Bangkok
BKK
Mandalay
MDL
725
Chiang Mai
CNX
Mandalay
MDL
714
Mandalay
MDL
Bangkok
BKK
726
Mandalay
MDL
Chiang Mai
CNX
831
Ko Samui
USM
Chengdu
CTU
832
Chengdu
CTU
Ko Samui
USM
983
Chiang Mai
CNX
Luang Prabang
LPQ
984
Luang Prabang
LPQ
Chiang Mai
CNX
723
Chiang Mai
CNX
Yangon
RGN
724
Yangon
RGN
Chiang Mai
CNX
Top flight routes
Top airports served by Bangkok Airways
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Ko Samui Airport (USM)
- Phuket City Airport (HKT)
- Chiang Mai Airport (CNX)
- Phnom Penh Pochentong Airport (PNH)
- Yangon Mingaladon Airport (RGN)
- Siem Reap Airport (REP)
- Krabi Airport (KBV)
- Trat Airport (TDX)
- Lampang Airport (LPT)
- Luang Prabang Airport (LPQ)
- Sukhothai Airport (THS)
- Chiang Rai Airport (CEI)
- Mandalay Annisaton Airport (MDL)
- Rayong Utapao Rayong Pattaya Airport (UTP)
Bangkok Airways contact information
- PG IATA code
- +66 2 270 6699 Call
- bangkokair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.