China Airlines (CI)
| IATA code | CI |
|---|---|
| Routes | 164 |
| Top route | Hong Kong Intl to Taipei Taiwan Taoyuan Intl |
| Airports served | 70 |
| Top airport | Taipei Taiwan Taoyuan Intl |
Cons: Airport boarding lounge was ice cold. Staff couldn’t be bothered with it.
Cons: I paid for a window seat through your website. When I arrived at the gate I saw that I had a middle seat. China airlines stated that they do not honor outside booking seat request. It was very uncomfortable for 16 hours.
Pros: Crew was very friendly
Cons: More comfortable seats
Pros: Crew was very friendly
Cons: Food choice and more comfortable seats
Cons: Crew was fantastic. Very attentive to passengers’ needs. From check in to baggage claim, China Airlines was fantastic. When many passengers needed to board aconnecting flight in Taipei to Bangkok with very little time, crew members shepherded all of us through the tram and security right to boarding. It was fantastic. China Airlines is my “go to” company for any routes on my travels they provide in the future. Thank you China Airlines!!!
Pros: Mechanics of aircraft. Boarding.
Cons: Crew was not very friendly. Not enough staff for such a large plane. Food was not good and took a long time to get our first meal. Could not understand English announcements because she was not very fluent. Probably would not fly China air again.
Pros: The technical aspects of the flight were fine. Boarding, the flight, and the aircraft. Very nice plane.
Cons: The crew was not very friendly and it didn’t seem like there were enough staf for such a large plane. It took a long time to get our first meal, and the food was terrible in comparison to other flights, even other China air flights we’ve been on. We could not understand the English announcements as she was not a fluent speaker. I would probabalynavoid flying with China air again.
Pros: Brand New a350-900. Great price
Cons: Food choices for westerners, more leg room.
Pros: Amazing service, comfortable and clean air craft
Pros: Amazing
Pros: The seat @ premuim economy is excellent with great amenities. Food was awesome and catered to cutomers diet needs. The crew was great considering the Language barriers.
Cons: Nothing! Awesome Airline. Would use again when traveling to Asia.
Pros: I had the economy XL seat and was quite comfortable
Cons: Other than earphone (one ear) not working, all others are good. That was the 2nd pair with the same malfunction, so I suggest changing the earphones.
Cons: Taipei airport is too cold. Had to stay overnight on a layover. Ruined the experience.
Pros: The crew was nice and reply promptly. They provide water/juice and snacks several times besides the main meals.
Cons: It was confusing to do online checking because I couldn't check in on Vietnam airline website. The airplane was old and had bad smells.
Cons: Six empty seats in the “emergency row” I was not feeling well and needed the extra space.5 hours into the 13 hr long haul to Taipei, I felt like I was going to hyperventilate, they charged me $120. Bucks for the privilege. Kosher meal was unbeatable.
Cons: The cabin temperature was a bit too warm, I sweated a bit during mid flight from the heat.
Cons: The temperature inside the cabin was too hot! It was warm and hot enough that chocolate I bought at duty free before the flight was melted!!
Pros: Premium economy is awesome. Roomy with great entertainment features. First Class @ premuim economy class.
Cons: Provide cover for eyes so that we can sleep better
Pros: Amazing crew good food
Cons: Perfect
Pros: On time, early.
Cons: Comfort. Too tight
Food. Mediocre in economy
Pros: Everything is ok but too much bumpy
Cons: Nothing
Pros: Everything
Cons: Nothing
Pros: Couldn't get the seat we requested, Airlines still use dial up Credit card machine to process, unable to process C.C payment after using 3 different C.C
Crew instead blamed me and ask me to use ATM to get Cash !
Pros: food and seat are good.
Cons: Good everything
Cons: Good everything
Pros: It was a two and a half hour flight and even in economy they served a full lunch with drinks included and tea and coffee service after. And they were so efficient!
Cons: No complaints at all, it was a great flight experience.
Cons: Thank you China airlines. This is the second time I have been traveled by China airlines. Next three months I will have a trip more. Good!
Pros: Entertainment, crew and food
Cons: Seat space
Cons: Wish there were more English instructions spoken. It was mostly Thai and Chinese.
Pros: Easy boarding procedure.
Cons: Seat was broken. The seat's back kept returning forward. Not a lot of water and snack we're given for flight this long.
Pros: crew was efficient, the taipei to ontario leg is more comfortable than taipei manila which has a linger leg room
Cons: improve food with better choices
Pros: Crews were excellent. Food was actually good!
Cons: More comfortable seats for long haul would have been nice!
Cons: They’re should prepare Muslem food because sometimes people bought tickets airplanes by online. By online can’t request Muslem food.
Pros: China airlines service is very good
Cons: Newer planes to Manila
Pros: Smooth and easy
Cons: Check in location not clear in the beginning.
Pros: This crew really made the difference for the return leg of my MNL/TPE/SFO trip a most wonderful experience. Prompt boarding, quick deplaning, timely baggage claim, smiling crew, clean facilities, and great food. Comfortable seats really made entertainment more enjoyable.
Cons: Nothing...this trip was a clinic on international travel for a great price.
Pros: Great Food, good customer service, quick boarding/deplaning, and the return trip from MNL to TPE was almost top notch.
Cons: My entertainment screen was not working nor could the crew get it to work.
Cons: Need to change date. They won’t allow it without a $600 charge. This is ridiculous and btw it’s 2 days away so why are u asking me about a flight I haven’t even taken.
Pros: They ran things efficiently and staff was cordial and helpful if asked.
Cons: I didn't realize I was assigned middle seats for.both legs of my long 20 hour trip. It would have been nice if the person checking me in would have considered assigning me a different seat on at least one of the legs. It was fine just not amazing.
Pros: The crews were super excellent. Kind and warm hearted services. Airplane is old but it is a short haul and does not matter much.
Cons: Leg room in economy is just tight
Cons: It is just a long flight and the middle economy seats are what they are.
Pros: Crew was good and friendly.
Cons: Lesser layover time in Taipei.
Pros: crews are helpful.
Cons: seats are old, can be better.
Pros: Yes the crew was amazing ✅ Very professional and friendly
Cons: A few more newer and English speaking movies sure would be nice. Thanks for asking.✈️☀️
Pros: Legroom, seat amenities, boarding process
Cons: The crew could have been a bit more attentive, especially when clearing the service. I had an armrest dining tray which was very small and snug (same for the seatbelt as well) and it was hard to move with the tray still there. Also, Iwith fruit platter for meal, they served a side of fruit!
Pros: Food was slightly better than the previous flight.
Cons: Same lousy headphones. My seat had a led rest that made it harder to get in and out, and wasnt usable due to the close distance to the seat in front. What was the designer thinking? I missed the drink service if there was one, never saw water going around until right at the end. . .
Pros: Great check-in with Weimao, if I remember right. Got through security fairly quickly. Boarding was fine, a long way to the back . . .
Cons: The worst earphones I’ve ever used. They fell out at least 100 times while trying to watch Dumbo. There seemed to be reasonably good programming, but I wasn’t going to continue with those earphones. My ears were sore after trying many ways to get them to stay in my ears.
Good service
Pros: Friendly and smiling
Cons: No fruits after service for dinner
Pros: Always good service
Cons: No fruits on long flight, not like other airlines
Pros: Good boarding procedure. Attentive crew and good quality food even in Economy. Entertainment options were very good.
Cons: Seats were tight but the seat pitch was decent. WiFi available but very expensive.
Pros: The airplane is clean all the time.
Pros: Food was good. Seating is very tight. Bathrooms were clean and well-stocked.
Cons: I smelled the breakfast food, but it was “optional” or something? We had to ask for it special; I must have missed the announcement. Don’t know why they didn’t just serve it with over an hour before we reached destination.
Pros: Nice flight, nice crew, night food and nice on board equipment.
Cons: No air bridge from Gate 213, It takes transfer bus to Gate 554. It is uncomfort under such hot and humid weather condition.
Pros: Everything was good, comparing with other airlines with higher price, China airline was the best
Cons: Food could have been better
Pros: The crew was nice and professional.
Cons: I wish seat is more comfortable and I wish updated movies.
Pros: In-flight was confortable.
Cons: Food options aren't that familiar but ok to the taste anyway. :)
Pros: Nothing
Cons: Bad food and bad FA
Cons: Crew was fantastic. Very attentive to passengers’ needs. From check in to baggage claim, China Airlines was fantastic. When many passengers needed to board aconnecting flight in Taipei to Bangkok with very little time, crew members shepherded all of us through the tram and security right to boarding. It was fantastic. China Airlines is my “go to” company for any routes on my travels they provide in the future. Thank you China Airlines!!!
Pros: Amazing service, comfortable and clean air craft
Pros: Amazing
Pros: The seat @ premuim economy is excellent with great amenities. Food was awesome and catered to cutomers diet needs. The crew was great considering the Language barriers.
Cons: Nothing! Awesome Airline. Would use again when traveling to Asia.
Pros: Premium economy is awesome. Roomy with great entertainment features. First Class @ premuim economy class.
Cons: Provide cover for eyes so that we can sleep better
Pros: Amazing crew good food
Cons: Perfect
Pros: Everything is ok but too much bumpy
Cons: Nothing
Pros: Everything
Cons: Nothing
Pros: food and seat are good.
Pros: It was a two and a half hour flight and even in economy they served a full lunch with drinks included and tea and coffee service after. And they were so efficient!
Cons: No complaints at all, it was a great flight experience.
Cons: Wish there were more English instructions spoken. It was mostly Thai and Chinese.
Pros: China airlines service is very good
Cons: Newer planes to Manila
Pros: Smooth and easy
Cons: Check in location not clear in the beginning.
Pros: This crew really made the difference for the return leg of my MNL/TPE/SFO trip a most wonderful experience. Prompt boarding, quick deplaning, timely baggage claim, smiling crew, clean facilities, and great food. Comfortable seats really made entertainment more enjoyable.
Cons: Nothing...this trip was a clinic on international travel for a great price.
Pros: Great Food, good customer service, quick boarding/deplaning, and the return trip from MNL to TPE was almost top notch.
Cons: My entertainment screen was not working nor could the crew get it to work.
Cons: Need to change date. They won’t allow it without a $600 charge. This is ridiculous and btw it’s 2 days away so why are u asking me about a flight I haven’t even taken.
Pros: The crews were super excellent. Kind and warm hearted services. Airplane is old but it is a short haul and does not matter much.
Pros: Yes the crew was amazing ✅ Very professional and friendly
Cons: A few more newer and English speaking movies sure would be nice. Thanks for asking.✈️☀️
Good service
Pros: Friendly and smiling
Cons: No fruits after service for dinner
Pros: Always good service
Cons: No fruits on long flight, not like other airlines
Pros: The airplane is clean all the time.
Pros: Nice flight, nice crew, night food and nice on board equipment.
Cons: No air bridge from Gate 213, It takes transfer bus to Gate 554. It is uncomfort under such hot and humid weather condition.
Pros: Everything was good, comparing with other airlines with higher price, China airline was the best
Cons: Food could have been better
Pros: In-flight was confortable.
Cons: Food options aren't that familiar but ok to the taste anyway. :)
Pros: Crew was very friendly
Cons: More comfortable seats
Pros: Crew was very friendly
Cons: Food choice and more comfortable seats
Pros: Brand New a350-900. Great price
Cons: Food choices for westerners, more leg room.
Pros: I had the economy XL seat and was quite comfortable
Cons: Other than earphone (one ear) not working, all others are good. That was the 2nd pair with the same malfunction, so I suggest changing the earphones.
Cons: Taipei airport is too cold. Had to stay overnight on a layover. Ruined the experience.
Cons: The cabin temperature was a bit too warm, I sweated a bit during mid flight from the heat.
Cons: Good everything
Cons: Good everything
Cons: Thank you China airlines. This is the second time I have been traveled by China airlines. Next three months I will have a trip more. Good!
Pros: Easy boarding procedure.
Cons: Seat was broken. The seat's back kept returning forward. Not a lot of water and snack we're given for flight this long.
Pros: crew was efficient, the taipei to ontario leg is more comfortable than taipei manila which has a linger leg room
Cons: improve food with better choices
Pros: Crews were excellent. Food was actually good!
Cons: More comfortable seats for long haul would have been nice!
Pros: They ran things efficiently and staff was cordial and helpful if asked.
Cons: I didn't realize I was assigned middle seats for.both legs of my long 20 hour trip. It would have been nice if the person checking me in would have considered assigning me a different seat on at least one of the legs. It was fine just not amazing.
Cons: Leg room in economy is just tight
Cons: It is just a long flight and the middle economy seats are what they are.
Pros: Crew was good and friendly.
Cons: Lesser layover time in Taipei.
Pros: crews are helpful.
Cons: seats are old, can be better.
Pros: Legroom, seat amenities, boarding process
Cons: The crew could have been a bit more attentive, especially when clearing the service. I had an armrest dining tray which was very small and snug (same for the seatbelt as well) and it was hard to move with the tray still there. Also, Iwith fruit platter for meal, they served a side of fruit!
Pros: Good boarding procedure. Attentive crew and good quality food even in Economy. Entertainment options were very good.
Cons: Seats were tight but the seat pitch was decent. WiFi available but very expensive.
Pros: Food was good. Seating is very tight. Bathrooms were clean and well-stocked.
Cons: I smelled the breakfast food, but it was “optional” or something? We had to ask for it special; I must have missed the announcement. Don’t know why they didn’t just serve it with over an hour before we reached destination.
Pros: The crew was nice and professional.
Cons: I wish seat is more comfortable and I wish updated movies.
Cons: Airport boarding lounge was ice cold. Staff couldn’t be bothered with it.
Cons: I paid for a window seat through your website. When I arrived at the gate I saw that I had a middle seat. China airlines stated that they do not honor outside booking seat request. It was very uncomfortable for 16 hours.
Pros: Mechanics of aircraft. Boarding.
Cons: Crew was not very friendly. Not enough staff for such a large plane. Food was not good and took a long time to get our first meal. Could not understand English announcements because she was not very fluent. Probably would not fly China air again.
Pros: The technical aspects of the flight were fine. Boarding, the flight, and the aircraft. Very nice plane.
Cons: The crew was not very friendly and it didn’t seem like there were enough staf for such a large plane. It took a long time to get our first meal, and the food was terrible in comparison to other flights, even other China air flights we’ve been on. We could not understand the English announcements as she was not a fluent speaker. I would probabalynavoid flying with China air again.
Pros: The crew was nice and reply promptly. They provide water/juice and snacks several times besides the main meals.
Cons: It was confusing to do online checking because I couldn't check in on Vietnam airline website. The airplane was old and had bad smells.
Cons: Six empty seats in the “emergency row” I was not feeling well and needed the extra space.5 hours into the 13 hr long haul to Taipei, I felt like I was going to hyperventilate, they charged me $120. Bucks for the privilege. Kosher meal was unbeatable.
Cons: The temperature inside the cabin was too hot! It was warm and hot enough that chocolate I bought at duty free before the flight was melted!!
Pros: On time, early.
Cons: Comfort. Too tight
Food. Mediocre in economy
Pros: Couldn't get the seat we requested, Airlines still use dial up Credit card machine to process, unable to process C.C payment after using 3 different C.C
Crew instead blamed me and ask me to use ATM to get Cash !
Pros: Entertainment, crew and food
Cons: Seat space
Cons: They’re should prepare Muslem food because sometimes people bought tickets airplanes by online. By online can’t request Muslem food.
Pros: Food was slightly better than the previous flight.
Cons: Same lousy headphones. My seat had a led rest that made it harder to get in and out, and wasnt usable due to the close distance to the seat in front. What was the designer thinking? I missed the drink service if there was one, never saw water going around until right at the end. . .
Pros: Great check-in with Weimao, if I remember right. Got through security fairly quickly. Boarding was fine, a long way to the back . . .
Cons: The worst earphones I’ve ever used. They fell out at least 100 times while trying to watch Dumbo. There seemed to be reasonably good programming, but I wasn’t going to continue with those earphones. My ears were sore after trying many ways to get them to stay in my ears.
Pros: Nothing
Cons: Bad food and bad FA
