China Airlines (CI)
| IATA code | CI |
|---|---|
| Routes | 166 |
| Top route | Taipei Taiwan Taoyuan Intl to Hong Kong Intl |
| Airports served | 71 |
| Top airport | Taipei Taiwan Taoyuan Intl |
Cons: Refund
Pros: Never happened.
Please refund ASAP
Due to COVID-19
I have tried to email
Cons: Refund
Pros: Nothing.... I didn't go... Government prohibits foreigners
I tried to cancel this flight numerous times by spending time making phone calls and on line.
No options were successful. YOur support is terrible. I want my money back!
Cons: You abdicate your customer service to Voyama…
They were awful...could not get a hold of anyone and directions to cancel flight does not work
Email to send request....send email button was grayed out after I put in all information... maddening.
This is a fraud.
Pros: Despite the Covid-19, l'm so happy that China Airlines is operating and safely brought us back to SFO.
Pros: Nothing
Cons: Kayak really dropped the ball and I have lost the entire cost of the tickets AND the travel insurance which didn't do anything. What a waste!
Pros: Seat is comfortable.
Cons: Very nice airplane. Ride is comfortable. Processing in immigration is very fast. In 30min you are in the parking lot already.
Pros: Friendly crew, comfortable seating, and good food. Enjoyed my flight with China Airlines and will travel with them again in the future!
Pros: organization ans timely process on the check in counter on forward
Cons: the gate announcements not very clear.
Cons: Seats need better padding
Pros: I love china and china east air, its my favorite!
Cons: Everything was good, better boarding lines, people get worked up when lining up
Pros: Yes, crew was friendly, efficient, & helpful.
Pros: Canceled flights
Cons: Refunds
Pros: The crew was very friendly & movie choices were excellent
Cons: Neither my USB or electrical plug worked (this happened on my flight out as well), the loud music was terrible and played too long interrupting movie, headrests were literally so hard they were painful. I had a headache afterwards for hours.
Pros: Seat spacing was bigger than my flights to Bangkok/Taipei, loved movie choices
Cons: sanitation wipes for trays and arm rests
Pros: Flight cancelled
Cons: Flight cancelled
Pros: Flight cancelled due to Pooley strike. China air did help us get an alternate flight with a different airline.
Cons: More notice on cancellation. Airline knew the pilots were a problem long before our flight.
Cons: The entertainment system constantly plays media you can't control during the full takeoff and landing times, you can't even turn off the screen. This was particularly annoying during a nighttime landing. Also most of the movies had their content edited.
Cons: Check-in was poorly organized in Narita.
Bag Drop off only took longer than regular check-in
Pros: The ground steward in LAX attended to our needs. He was cheerful and made us feel welcome.
Cons: The service on both flights, from LAX to Taipei and from Taipei to Manila. The flight attendants need to smile more often. They look so serious, especially when you ask them for something.
Cons: Seats we’re tight on second flight. They had an odd foot rest protruding.....?
Moslem meal were only based on Indian cuisine, no dessert!
Pros: One Air Hostess was extraordinary hospitable, shortest time on flight connection.
Cons: Limited Movies, no amenities
Attentive staffs, limited Moslem meal selection, no dessert
Pros: Attentive staffs, shortest time on flight connection.
Cons: My seat couldn't recline
Pros: Great food and entertainment
Cons: On time departure
Pros: The diabetic meals
Cons: Headphones and more snacks.
Pros: The food was great and the service was good as well.
Cons: They did not give us instant noodle when we asked for it and the seats in Economy did not have foot rest in front like Singapore Airline.
Pros: The food was great and so was the service.
Cons: The ride was a bit bumpy at times. I wish there is a foot rest in front for Economy class, just like Singapore Airline .
Pros: Service is excellent as always
Cons: Food could be better
Cons: Food options!
Cons: Have more flights!
Pros: Comfortable premium economy seat. Nice crew.
Cons: Vegetarian meals were repetitive and pretty boring and devoid of any source of protein.
Cons: Food. Duck breast was tough and almost inedible.
Pros: seat, food
Pros: The crew named Lucy was extraordinary,, the best I've experienced.
Cons: The seat was small, the food can't compare to Arab airlines, entertainment doesn't have much selection.
Pros: The crews were attentive, hospitable.
Cons: The same as above. Even sitting on Comfort seat, it's not comfortable, there's no place to keep belongings, next to toilets.
Pros: The flight was a great value for the price and the staff was amazing and attentive.
Cons: The vegetarian meals were pretty bad and I felt like the entertainment selection wasn’t great.
Cons: Airport boarding lounge was ice cold. Staff couldn’t be bothered with it.
Cons: I paid for a window seat through your website. When I arrived at the gate I saw that I had a middle seat. China airlines stated that they do not honor outside booking seat request. It was very uncomfortable for 16 hours.
Pros: Crew was very friendly
Cons: More comfortable seats
Pros: Crew was very friendly
Cons: Food choice and more comfortable seats
Cons: Crew was fantastic. Very attentive to passengers’ needs. From check in to baggage claim, China Airlines was fantastic. When many passengers needed to board aconnecting flight in Taipei to Bangkok with very little time, crew members shepherded all of us through the tram and security right to boarding. It was fantastic. China Airlines is my “go to” company for any routes on my travels they provide in the future. Thank you China Airlines!!!
Pros: Mechanics of aircraft. Boarding.
Cons: Crew was not very friendly. Not enough staff for such a large plane. Food was not good and took a long time to get our first meal. Could not understand English announcements because she was not very fluent. Probably would not fly China air again.
Pros: The technical aspects of the flight were fine. Boarding, the flight, and the aircraft. Very nice plane.
Cons: The crew was not very friendly and it didn’t seem like there were enough staf for such a large plane. It took a long time to get our first meal, and the food was terrible in comparison to other flights, even other China air flights we’ve been on. We could not understand the English announcements as she was not a fluent speaker. I would probabalynavoid flying with China air again.
Pros: Brand New a350-900. Great price
Cons: Food choices for westerners, more leg room.
Pros: Amazing service, comfortable and clean air craft
Pros: Amazing
Pros: The seat @ premuim economy is excellent with great amenities. Food was awesome and catered to cutomers diet needs. The crew was great considering the Language barriers.
Cons: Nothing! Awesome Airline. Would use again when traveling to Asia.
Pros: I had the economy XL seat and was quite comfortable
Cons: Other than earphone (one ear) not working, all others are good. That was the 2nd pair with the same malfunction, so I suggest changing the earphones.
Cons: Taipei airport is too cold. Had to stay overnight on a layover. Ruined the experience.
Pros: The crew was nice and reply promptly. They provide water/juice and snacks several times besides the main meals.
Cons: It was confusing to do online checking because I couldn't check in on Vietnam airline website. The airplane was old and had bad smells.
Cons: Six empty seats in the “emergency row” I was not feeling well and needed the extra space.5 hours into the 13 hr long haul to Taipei, I felt like I was going to hyperventilate, they charged me $120. Bucks for the privilege. Kosher meal was unbeatable.
Cons: The cabin temperature was a bit too warm, I sweated a bit during mid flight from the heat.
Cons: The temperature inside the cabin was too hot! It was warm and hot enough that chocolate I bought at duty free before the flight was melted!!
Pros: Premium economy is awesome. Roomy with great entertainment features. First Class @ premuim economy class.
Cons: Provide cover for eyes so that we can sleep better
Pros: Amazing crew good food
Cons: Perfect
Pros: On time, early.
Cons: Comfort. Too tight
Food. Mediocre in economy
Pros: Everything is ok but too much bumpy
Cons: Nothing
Pros: Everything
Cons: Nothing
Pros: Couldn't get the seat we requested, Airlines still use dial up Credit card machine to process, unable to process C.C payment after using 3 different C.C
Crew instead blamed me and ask me to use ATM to get Cash !
Pros: food and seat are good.
Passengers can choose between Economy and Business Class on all China Airlines flights, with upgraded customers receiving access to the Sky Lounge prior to boarding. Premium Economy and Premium Business Class are also offered on intercontinental routes. Premium Economy provides additional leg room and a separated cabin section. Those in Premium Business Class will enjoy an ergonomically designed seat with full 180-degree range, a personal table lamp and modern oriental aesthetics.
Joining the SkyTeam alliance in 2011, it partners with major airlines from across the world, which include Air France, Korean Air and Delta Air Lines. The group combines to offer services to more than 150 countries, with more departure options and quicker travel times a benefit for customers. In joining SkyTeam they became the first Taiwanese airline to join an alliance, signaling a new global vision. Additional codeshare agreements are held with Bangkok Airways, Japan Airlines, Malaysia Airlines, Philippine Airlines, and Shanghai Airlines, which assist to increase the ability of offering connected flights throughout Asia.
China Airlines is part of the China Airlines Group, which has complete ownership of domestic focused Mandarin Airlines and low-cost carrier Tigerair Taiwan. The primary operating base is in Taipei, with a concentrated emphasis on Songshan, Kaohsiun and Hong Kong.
Both Airbus and Boeing aircraft are used by China Airlines. Models such as the A350 and 777 are chosen for long haul international flights. A distinctive pink plum blossom, which is Taiwan’s national flower, is featured on the tail of the fleet. A small number of the airline’s aircraft have been painted with the dark blue design of SkyTeam.
