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I did not care for the fact that they set up a checkpoint after I made my connecting flight then made me recheck through security at which point they tried to confiscate our very expensive duty free purchase that was in a sealed duty free bag! Only when I demanded a manager did they stop trying to confiscate it. At which point they made me check my carry on luggage! I find this very suspicious since I also discovered that someone tried to access the inside of my luggage at Panama City on the initial flight! Your crew on the ground and in the terminals in Panama City are running scams! Beware! Very disturbed by this and plan on sharing this on social media as a beware to copa travelers going through or to Panama City! Literally set up check point at ramp to plan confiscating stuff bough in the terminal after already going through security!

The service was ok but they seemed like young jokers who were there just for their job (money) and less to make our experience good. They were always hanging out and laughing in the back. Someone should remind people in English and Spanish that the screens on the back of the seats are light touch. The lady behind me kept pounding in it until I asked her nicely not to and I think she didn't speak English so she just looked angry and shrugged me off. It was quite a problem for me.

Food wasn't horrible. Crew didn't know what food was being served. Poor variety of movies to choose from. Not enough options of movies and TV shows to watch. The temperature on the cabin was freezing.

Food wasn't horrible. Crew didn't know what food was being served. There were no movies to watch. The temperature on the cabin was freezing and there were no blankets available.

we had to endure a second security check at the boarding gate -never had to do that anywhere else in the world we've traveled from. The monitor for my seat was not functioning well.

I was on the last row of the plane. I didn't know the plane could move SO MUCH!!! All passengers in that last row were sick with nausea and throwing up, which shows it wasn't only me! If passengers are going to be so uncomfortable in the last row, it should be sold at all!