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Pros: The gate agents and flight crew were very accommodating.

Cons: I was extremely annoyed that TSA Pre-Check was unavailable at Terminal 2 at 8:15am. This is unacceptable and not the TSA's fault. I fault the airline for this oversight. Delta needs to communicate better to the passengers if there is a possibility of this service being unavailable at an airport.

Pros: Good on flight entertainment

Cons: Tried to select my seat 2 weeks out from flight. Was told by multiple delta employees I can only change at the gate. Was unable to change seat and ended up getting downgraded to middle seat middle row. Rude flight staff that barked at the passengers

Cons: The flight was more than 4 hours late making us miss our connections

Pros: Nothing I couldn’t get this flight because of the delay of the previous one

Cons: The company could have hold it knowing there were travellers on connection. If not, knowing that they were no flight before the next day they could have prepare hotel booking for us because all hotels were full at midnight when we finally could get there.

Pros: Confort for a supposed 5 hours flights was ok. Entertainment system worked good

Cons: The flight had many delays due to weather issues. We had to refuel in a different airport before arriving with 5 or 6 hours delayed. That happens but the crew was very mean and brutal to answer questions and very poor to hold the stress of the travelers.

Pros: Seats confort for nearly a 5 hours flights were ok. Entertainment system is working good.

Cons: For a more than $800 ticket on a domestic flight: The flight could have been on time The food is not free and limited Entertainment system: the choice of programs and movies is a little bit too limited.

Pros: Confort was minor but ok

Cons: The flight was not on time. The staff broke my carry-on zip for expansion and refuse to admit it was a suitcase damage which need to be repair. They said put a belt around it to use it !!!! It is a 1 year new piece of luggage from Delsey which is a very good quality brand and expensive!!!!!!

Cons: We weren't alerted there was a chance of delays. Over two hours late.

Pros: The crew did their best to deal with delay.

Cons: There was an absolutely awful job done by both Delta and Kayak of informing us if additional delays, new gate assignments, when the plane would be reboarded. Also, people were quite angry that the plane had to be cleaned between the time we got off and the time we reboarded. Just get us home.

Pros: Good food and beverage.

Cons: Cabin did not was clean and had very bad odor. Entertainment system is old and was inactive some minutes during the trip.

Pros: Nothing

Cons: All

Pros: Crew was nice

Cons: All tables in economy class are broken for both flights - tables sit on you lap. Plane is very old with very small tv screens

Cons: Middle seat, last row. In a full flight, and the passenger in fronf reclines, its difficult to watch monitor, eat, or move

Pros: Handing by any cap was great to get us on the plane on time.

Cons: The plane we got on time to board was delayed enough to miss our connecting flight, so delayed another 3 hours when missing the next flight.

Pros: Nothing three hours late I went to dc and then took the train