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Cons: Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM.

Pros: The crew was understanding and sympathetic to the customer's frustration with a delayed flight.

Cons: Delta should have figured out a way to not delay the flight. Every flight was delayed.

Pros: We arrived eventually.

Cons: Flight delayed three hours. Payed extra for an earlier flight. Very disappointing.

Pros: The flight crew was great

Cons: I was left at a gate and wasn’t informed of the gate change. I was in a wheelchair and needed assistance. I was left and almost missed my flight. I arrived at the gate with 15 minutes before takeoff. The agent was very rude...she said my seat had been given away. After checking she was wrong.

Cons: A Boeing 757 should not be used for a 6+ hour flight

Pros: Boarding was efficient. came through often for water, coffee etc

Cons: Rotten attitude of most flight attendants (especially boarding door attendant for ATL-LAX portion and first class attendant for LAX-OGG portion). Some of the worst I've experienced in a while.

Cons: No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work.

Cons: Plane was hot and sticky. The air from the vent was not cool.

Cons: Flight cancelled with no reasonable alternative. Ended up driving.

Cons: thin seat cushions

Cons: uncomfortable seats, thin seat cushions

Cons: Cramped seats, no a/c on tarmac for extended period because of technical issue, ancient entertainment system. Old plane with minimal overhead bin space, delayed flight

Pros: Fine crew. Fine entertainment.

Cons: Clumsy boarding process. After a 2.5 hour delay on tarmac before takeoff there was almost no food on board for a 6-hour flight

Cons: A late flight due to a mechanical problem. Missed connection and Delta was of little help.

Cons: They left without us. They could have waited a few minutes knowing we were on a delayed flight but didn't. They actually left early.

Cons: They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home.

Cons: Due to flight delay I missed my connecting flight, was downgraded, didn’t get my meal and was late arriving.

Pros: Almost 3 hours of delayed

Cons: Almost

Cons: Almost 3 hours delayed

Pros: Helpful crew.

Cons: These planes are tiny. Our equipment was B717.

Cons: Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open.

Cons: Landing was very rough and flight crew kept bumping me with food cart during sleep

Pros: The flight was 90 minutes late

Cons: On time performance

Cons: Flight was cancelled and rebooking was poorly handled. Might get bumped from rebooked flight as well.

Pros: There was an available seat next to me

Cons: I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!

Pros: The crew was a replacement for the original crew that probably was running late (i suspect because everyone was stuck in wonderful LA traffic that night), they made do with what they have and tried to get everyone boarded as fast as they can.

Cons: On time departures, better boarding, crowded planes, better snacks, comfy seats, charging bagss???

Cons: Do not lie to the passengers and make a lot of people check their bags when it’s empty overhead bins.

Pros: Fact that there’s a flight available to get me-from a to b, Crew were friendly-great, cabins clean.

Cons: Expensive, Delayed flight, unable to hear and understand boarding announcements, No WiFi, and a magazine that caters to the top 5% of passengers. Then to top it off a lost bag and over 2.0 hours spent either on hold or awaiting a call back to resolve issues with my last bag-totally unacceptable

Pros: The views on this flight are good. The crew was just ok and they should explain where the restroom is.

Cons: The flight is relatively short so they do not offer a beverage service. However if I fly the same route on Alaska they do.

Cons: Not cancelling our flight

Cons: Our flight was late, and we had a sick passenger and had to wait until they leave however many of us had connecting flights in which we missed. The flight attendant should have allowed the one's connecting a flight leave first.

Pros: The crew was amazing! They were all so nice and helpful

Cons: The WiFi didn’t work

Pros: NOTHING.

Cons: Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab.

Pros: the young man who was our flight attendant was just terrible. He could care less about his job. Name I think was Nathan.