Book Dollar hire cars in Guatemala City

Guatemala City, Guatemala
4 Oct — 11 Oct
Guatemala City, Guatemala
Mon 4-10
Noon
Mon 11-10
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Guatemala City

Overall rating3.9 MediocreBased on 26 reviews
Cleanliness
4.3
Comfort
4.1
Overall
3.5
Pick-up/Drop-off
4.0
Value for money
3.5

Recent reviews

Traveller rating
3
1
4
4
0
Find reviews that mention:
3.2
Bad experience at Dollar car rental in GuatemalaPros:When I got the car back the person that attended me there was very nice.Cons:They rent me a car that was inconfortable to ride, was not in good condition. the battery was not that great and for the price they charge it's way expensive. They need to improve there office, it looks like an abandoned place. I almost wanted to leave. So sorry but I would never rent a car from there or something similar. Wanted to get a discount and they didn't give me one. Another thing that I want to mention is that when I got there it was 15$ more for the insurance, which it was not clear on the kayak nor on the dollar page about that.Reviewed 29 Jan 2016
review fromkayak
2.0
TerriblePros:I liked the car.Cons:My experience was terrible by the time I got to Guatemala I was charge more for the car and the deposit was higher than the online reservation. I end up getting a smaller car. I paid twice as much than the reported price on KayakReviewed 25 Jul 2016
review fromkayak
2.0
Extra Insurance and Hidden Deposit FeeCons:When we got to the offsite counter, they told us we needed to buy extra $200 insurance even though we had already bought insurance online as well as leave a $2000 deposit that wasn't mentioned anywhere before. Wound up getting a car elsewhere. Very poor. Also car they wanted us to talke was really banged up and missing nobs on the center console.Reviewed 16 May 2017
review fromkayak
4.4
Pros:Staff was friendly enough butCons:Extra charges for liability insurance were excessive. Also getting charged $250 US for a few minor scratches was ridiculous, especially since they don't fix anything, collecting $ for "damages" is another source of revenue for them. not enough room to describe in detail herel, RENTER BE AWARE.Reviewed 2 Apr 2019
review fromkayak
2.0
Cons:All. From having the car ready on time, we were waiting almost an hour because the were washing the car. We were there with 2 babies under one year old. Besides the staff wasn't friendly or even helpful. They charges a insurance uslessReviewed 11 Nov 2019
review fromkayak
8.0
Cons:I think the price could be better priceReviewed 28 Sep 2019
review fromkayak
2.0
Cons:There was no one from Dollar at the airport and we were helped by InterAmerican rental company. Not sure why Dollar rental company did not have someone at airport.Reviewed 21 Sep 2016
review fromkayak
2.0
Cons:The car was not at the airportReviewed 8 Sep 2017
review fromkayak
4.0
Cons:Kayak promise me one car they gave a different one! Waiting at the rental place more than 1 hour! Finally they gave and old car with more than 75000 Kms!Reviewed 4 Nov 2015
review fromkayak
5.6
they never told you the charges beforePros:The car is clean and miles unlimitedCons:prices, you have to pay for everything, like.. 15 extra for full cover insurance and AFTER 925 DOLLARS DEPOSIT WHY? if you are paying 15 full cover why 925 deposit?Reviewed 27 Oct 2015
review fromkayak
2.0
BEWARE....OVERPRICED FOR A CRAPPY VEHICLE!!Pros:Nothing. Will never use them again!Cons:When I arrived to pick up the vehicle that I had chosen, they said that they didn't have it and said that the price for the vehicle was twice as what was reported to Kayak. I was stuck and needed a vehicle. They offered me a different vehicle for our family which we accepted after negotiating on the price. While we were doing the paperwork they said they would bring the car for us. TWO hours later still no car, they kept saying 10 minutes and nothing. Finally the car arrived and we went through to mark any previous damage. We left and all was fine, until it started raining; the car started leaking from several spots, a couple of days later the car started to heat up on us. The car had no coolant/water. Never did they tell us that we should call them to get a replacement shall something happen to that vehicle. Needless to say it was a horrible experience and will never use them again. It would be nice for them to print all of their rules on Kayak and all hidden costs the way others do.Reviewed 6 Jun 2016
review fromkayak
2.0
Unprofessional and a ripoffPros:NothingCons:First they added $25 a day above the advertised price, and once I agreed to pay the added cost, they informed me that they actually didn't have any cars available, despite the fact that I had made a reservation well in advance, a fact that they acknowledged.Reviewed 1 Feb 2016
review fromkayak

Where can I find Dollar hire cars in Guatemala City?

7 Av 2-68 Zona 13, Dollar car hires

Address

7 Av 2-68 Zona 13

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00

Phone

+502 2385 1311

Address

Area As 1-1 Area As 1-9

Hours

Monday05:00 - 21:00
Tuesday05:00 - 21:00
Wednesday05:00 - 21:00
Thursday05:00 - 21:00
Friday05:00 - 21:00
Saturday05:00 - 21:00
Sunday08:00 - 18:00

Phone

+502 4213 9458

Good to know

Most popular car type

Economy

Top tips for hiring a car from Dollar in Guatemala City

  • Economy car hires from Dollar in Guatemala City are around 54% cheaper than other car types, on average

FAQs about hiring a car from Dollar in Guatemala City

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Dollar in Guatemala City.

  • Dollar has 2 car hire locations in Guatemala City. Take a look at our Dollar hire location map to find the best car hires near you.

  • Yes

  • Yes