Traveller reviews
Overall rating
7.4
Good
Based on 1,894 reviews
Boarding
7.7
Comfort
7.5
Crew
7.9
Entertainment
6.8
Food
7.3
Egypt Air information
| IATA code | MS |
|---|---|
| Routes | 191 |
| Top route | Medina Mohammad Abdulaziz to Cairo |
| Airports served | 74 |
| Top airport | Cairo |
Egypt Air traveller reviews
Pros
"Comfortable flight, good food."
(in 5 reviews)
"Good on flight entertainment"
(in 94 reviews)
"Nice experience with EgyptAir."
(in 17 reviews)
Cons
"Everything very poor business class"
(in 5 reviews)
"Flight delayed for over two hours"
(in 49 reviews)
"Lack of attention of flight attendants."
(in 55 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
business class
need a refund
flight attendants
food was good
comfortable flight
great flight
flight was on time
flight crew
flight was delayed
great service
flight crew was very courteous
good experience
-
7.6
Pros: Being direct flight
Cons: Food, seats
review from
-
9.3
Pros: On time
Cons: Send notifications
review from
-
10.0
Pros: On time
Cons: Send notifications
review from
-
2.0
Cons: How you book for me two tickets and you take the money for same day going and retuning
review from
-
6.8
Pros: Connection time
Cons: Aircraft comfort
review from
-
8.0
Pros: Professionalisms of Crew
Cons: N/A
review from
-
6.0
Pros: Punctual
Cons: Aircraft
review from
-
10.0
Pros: The captain
Cons: Food
review from
-
10.0
Cons: The Business Class lounge was OK, but we were through late at night and there was very little hospitality offered
review from
-
6.0
Pros: Boarding was done well and plane was on time.
Cons: The staff was not very friendly and very lax in prep for take-off and landing.
review from
-
6.6
Pros: 878-9 was amazing with seats flat. The 737-800 needs some improvements!
Cons: 737 B 800 seats don't recline much like Turkish air or Saudia!
review from
-
8.0
Pros: Timely arrival
review from
-
4.8
Pros: Nothing
Cons: Seat comfort
review from
-
9.0
Pros: Everything
Cons: Nothing
review from
-
9.3
Pros: All were as per timing . Professional attitudes.
Cons: A long flight but no LCD screen for entertainment.
review from
-
7.3
Pros: Crew was courteous
Cons: Better movies
review from
-
7.0
Cons: Food wasn’t that good and there could have been better entertainment options (more movies, TV shows). Internet was terrible.
review from
-
7.0
Cons: Set in business class he has no own entertainment old airplane seats are ok but limited to certain positions
review from
-
8.3
Pros: I liked the new airplane. Compared to my jfk-cai flight the plane was spotless and everything worked. I didn’t feel like I was on a flying greyhound bus. The crew kept the bathrooms cleaner which was great.
Cons: I was very disappointed that I couldn’t bring water through the gate security in Cairo to jfk. There was nowhere to purchase water after the gate so I felt dehydrated and inconvenienced by having to ask for water so many times.
review from
-
5.3
Pros: The crew was okay but seat comfort on the A330 not so good.
review from
-
7.3
Pros: Airport facilities
Cons: No entertainment at all in the plane.
review from
-
7.3
Pros: Yes
Cons: Luggage is ok
review from
-
8.0
Pros: On time and comfortable
Cons: Too many check points, very lousy checking in area in the airport and no one to organize people checking in cause long wait line
review from
-
8.3
Pros: New planes
Cons: Timing
review from
-
10.0
Pros: Time was respected
Cons: Having a stop of 17 hours would require to have an accommodation for rest, but unavailable!
review from
-
9.3
Pros: The crew was amazing, QBE the sit was comfortable
review from
-
8.3
Pros: The crew was amazing, but the sit was uncomfortable
Cons: Since it's along trip the sits should be adjustable not to be straight throughout to avoid back pain
review from
-
10.0
Pros: Staff
Cons: Almost ok
review from
-
6.3
Pros: Nothing
Cons: Boarding not good
review from
-
7.0
Pros: Nothing
Cons: Boarding it was not good
review from
-
6.3
Cons: Old plane - entertainment system did not have too many movies. Food was just okay
review from
-
4.0
Pros: Nothing
Cons: 1. Delay in takeoff for more than 45 minutes 2. There is no screen to display movies
review from
-
5.0
Pros: They had movies to watch
Cons: Boarding on time, departing on time and advising passengers of the delay. We sat on the tarmac for 50 minutes without any communication. In addition, we waited an addition 45 minutes for our luggage. Thus, requiring us to change our plans. Well not be traveling Egypt Air again.
review from
-
4.6
Cons: Food was not it should be for business class
review from
-
10.0
Pros: The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done.
review from
-
5.6
Pros: Arrived on time. Baggage arrived quickly.
Cons: Plane was dirty and had flies, which were really annoying. Food was mediocre airline food.
review from
-
8.0
Cons: Excellent customer service.
review from
-
4.0
Pros: The crew.
Cons: Terrible business class.
review from
-
4.0
Pros: Crew was good.
Cons: Business class is very basic. Flatbed seats, but they are side by side, like economy. So if you have a window or center seat, you have to climb over someone to get out to use the bathroom. Very annoying, especially for the person being climbed over.
review from
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2.0
Pros: Nothing
Cons: Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything
review from
-
2.0
Cons: Layover time too short so a small flight delay resulted in a missed connection. No entertainment system on board, seats very small, food bad and disembarking was very slow.
review from
-
10.0
Pros: Friendly and professional staff.
Cons: Better food options, being a vegetarian, nothing was available
review from
-
10.0
Pros: The flights were very good, friendly and professional. Planes were clean and seems to be well maintained for the passengers
Cons: Only issue I had was a 5 hour layover in Cairo, not long enough to explore so just sitting in the airport, and there is no wifi available in the airport, even at Starbucks nothing. Apparently an airport rule, but it sucks with a long layover.
review from
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8.3
Pros: The business class was nice and comfortable with a decent price
Cons: Flight attendant could smile more.
review from
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9.0
Pros: The airplane was specious and comfortable and the crew are extremely nice people
Cons: We took off later than the expected time wäbut we and that‘s not I‘m used to from egyptair but eventually we reached our destination in the mean expected time, also the landing was a bit harsh and we felt it all
review from
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6.4
Pros: The crew was friendly
Cons: The comfort, the plan was old and seat were not comfortable
review from
-
8.6
Pros: Seat very comfortable and service was excellent
Cons: The quality of the sound and image of the movie was not good
review from
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6.0
Pros: Timing and Food
Cons: Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage.
review from
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8.6
Pros: The plane was new. The bathroom on board was the best one I have seen on a plane. The seats were roomy and the entire team was kind.
review from
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9.3
Pros: Egypt air is a wonderful company
review from
-
10.0
Pros: Timing
Cons: Seats
review from
-
6.3
Pros: Good crew. New plane.
Cons: Leg space was tiny. Uncomfortable seat.
review from
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3.6
Cons: 75’ delay with no info One toilet out of order No safety checks by crew
review from
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10.0
Pros: New 787 is amazing plane ✈️
Cons: Nothing
review from
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2.0
Pros: I didn’t like anything. Very unfriendly flight attendants. Late departure
review from
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9.0
Pros: Immediate check-in with no weight. Two checked bags & two carry-ons at no extra charge. Window seat, with no one else in the row. Good meal at no charge. Arrived on time.
review from
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8.0
Pros: Professional service and on time arrival
Cons: Cleanliness of seats, they are a bit dated
review from
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9.3
Pros: Excellent friendly crew. New comfortable Dreamliner plane. Great flight schedule
Cons: The lounge at Cairo airport. Boarding process did not give priority to business class passengers. Flight was delayed 3 hours.
review from
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9.0
Pros: Amazing crew
Cons: The plane was small, and boring
review from
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10.0
Cons: Very nice trip
review from
-
9.3
Pros: On time
Cons: Send notifications
review from
-
10.0
Pros: On time
Cons: Send notifications
review from
-
10.0
Pros: The captain
Cons: Food
review from
-
10.0
Cons: The Business Class lounge was OK, but we were through late at night and there was very little hospitality offered
review from
-
9.0
Pros: Everything
Cons: Nothing
review from
-
9.3
Pros: All were as per timing . Professional attitudes.
Cons: A long flight but no LCD screen for entertainment.
review from
-
10.0
Pros: Time was respected
Cons: Having a stop of 17 hours would require to have an accommodation for rest, but unavailable!
review from
-
9.3
Pros: The crew was amazing, QBE the sit was comfortable
review from
-
10.0
Pros: Staff
Cons: Almost ok
review from
-
10.0
Pros: The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done.
review from
-
10.0
Pros: Friendly and professional staff.
Cons: Better food options, being a vegetarian, nothing was available
review from
-
10.0
Pros: The flights were very good, friendly and professional. Planes were clean and seems to be well maintained for the passengers
Cons: Only issue I had was a 5 hour layover in Cairo, not long enough to explore so just sitting in the airport, and there is no wifi available in the airport, even at Starbucks nothing. Apparently an airport rule, but it sucks with a long layover.
review from
-
9.0
Pros: The airplane was specious and comfortable and the crew are extremely nice people
Cons: We took off later than the expected time wäbut we and that‘s not I‘m used to from egyptair but eventually we reached our destination in the mean expected time, also the landing was a bit harsh and we felt it all
review from
-
8.6
Pros: Seat very comfortable and service was excellent
Cons: The quality of the sound and image of the movie was not good
review from
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8.6
Pros: The plane was new. The bathroom on board was the best one I have seen on a plane. The seats were roomy and the entire team was kind.
review from
-
9.3
Pros: Egypt air is a wonderful company
review from
-
10.0
Pros: Timing
Cons: Seats
review from
-
10.0
Pros: New 787 is amazing plane ✈️
Cons: Nothing
review from
-
9.0
Pros: Immediate check-in with no weight. Two checked bags & two carry-ons at no extra charge. Window seat, with no one else in the row. Good meal at no charge. Arrived on time.
review from
-
9.3
Pros: Excellent friendly crew. New comfortable Dreamliner plane. Great flight schedule
Cons: The lounge at Cairo airport. Boarding process did not give priority to business class passengers. Flight was delayed 3 hours.
review from
-
9.0
Pros: Amazing crew
Cons: The plane was small, and boring
review from
-
10.0
Cons: Very nice trip
review from
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7.6
Pros: Being direct flight
Cons: Food, seats
review from
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6.8
Pros: Connection time
Cons: Aircraft comfort
review from
-
8.0
Pros: Professionalisms of Crew
Cons: N/A
review from
-
6.6
Pros: 878-9 was amazing with seats flat. The 737-800 needs some improvements!
Cons: 737 B 800 seats don't recline much like Turkish air or Saudia!
review from
-
8.0
Pros: Timely arrival
review from
-
7.3
Pros: Crew was courteous
Cons: Better movies
review from
-
7.0
Cons: Food wasn’t that good and there could have been better entertainment options (more movies, TV shows). Internet was terrible.
review from
-
7.0
Cons: Set in business class he has no own entertainment old airplane seats are ok but limited to certain positions
review from
-
8.3
Pros: I liked the new airplane. Compared to my jfk-cai flight the plane was spotless and everything worked. I didn’t feel like I was on a flying greyhound bus. The crew kept the bathrooms cleaner which was great.
Cons: I was very disappointed that I couldn’t bring water through the gate security in Cairo to jfk. There was nowhere to purchase water after the gate so I felt dehydrated and inconvenienced by having to ask for water so many times.
review from
-
7.3
Pros: Airport facilities
Cons: No entertainment at all in the plane.
review from
-
7.3
Pros: Yes
Cons: Luggage is ok
review from
-
8.0
Pros: On time and comfortable
Cons: Too many check points, very lousy checking in area in the airport and no one to organize people checking in cause long wait line
review from
-
8.3
Pros: New planes
Cons: Timing
review from
-
8.3
Pros: The crew was amazing, but the sit was uncomfortable
Cons: Since it's along trip the sits should be adjustable not to be straight throughout to avoid back pain
review from
-
7.0
Pros: Nothing
Cons: Boarding it was not good
review from
-
8.0
Cons: Excellent customer service.
review from
-
8.3
Pros: The business class was nice and comfortable with a decent price
Cons: Flight attendant could smile more.
review from
-
8.0
Pros: Professional service and on time arrival
Cons: Cleanliness of seats, they are a bit dated
review from
-
2.0
Cons: How you book for me two tickets and you take the money for same day going and retuning
review from
-
6.0
Pros: Punctual
Cons: Aircraft
review from
-
6.0
Pros: Boarding was done well and plane was on time.
Cons: The staff was not very friendly and very lax in prep for take-off and landing.
review from
-
4.8
Pros: Nothing
Cons: Seat comfort
review from
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5.3
Pros: The crew was okay but seat comfort on the A330 not so good.
review from
-
6.3
Pros: Nothing
Cons: Boarding not good
review from
-
6.3
Cons: Old plane - entertainment system did not have too many movies. Food was just okay
review from
-
4.0
Pros: Nothing
Cons: 1. Delay in takeoff for more than 45 minutes 2. There is no screen to display movies
review from
-
5.0
Pros: They had movies to watch
Cons: Boarding on time, departing on time and advising passengers of the delay. We sat on the tarmac for 50 minutes without any communication. In addition, we waited an addition 45 minutes for our luggage. Thus, requiring us to change our plans. Well not be traveling Egypt Air again.
review from
-
4.6
Cons: Food was not it should be for business class
review from
-
5.6
Pros: Arrived on time. Baggage arrived quickly.
Cons: Plane was dirty and had flies, which were really annoying. Food was mediocre airline food.
review from
-
4.0
Pros: The crew.
Cons: Terrible business class.
review from
-
4.0
Pros: Crew was good.
Cons: Business class is very basic. Flatbed seats, but they are side by side, like economy. So if you have a window or center seat, you have to climb over someone to get out to use the bathroom. Very annoying, especially for the person being climbed over.
review from
-
2.0
Pros: Nothing
Cons: Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything
review from
-
2.0
Cons: Layover time too short so a small flight delay resulted in a missed connection. No entertainment system on board, seats very small, food bad and disembarking was very slow.
review from
-
6.4
Pros: The crew was friendly
Cons: The comfort, the plan was old and seat were not comfortable
review from
-
6.0
Pros: Timing and Food
Cons: Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage.
review from
-
6.3
Pros: Good crew. New plane.
Cons: Leg space was tiny. Uncomfortable seat.
review from
-
3.6
Cons: 75’ delay with no info One toilet out of order No safety checks by crew
review from
-
2.0
Pros: I didn’t like anything. Very unfriendly flight attendants. Late departure
review from
Flight status
Egypt Air route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
835
Entebbe
EBB
Cairo
CAI
835
Kigali
KGL
Entebbe
EBB
835
Cairo
CAI
Kigali
KGL
862
Casablanca
CMN
Cairo
CAI
90
Cairo
CAI
Aswan
ASW
799
Cairo
CAI
Paris
CDG
861
Cairo
CAI
Casablanca
CMN
912
Cairo
CAI
Dubai
DXB
42
Cairo
CAI
Hurghada
HRG
735
Cairo
CAI
Istanbul
IST
663
Cairo
CAI
Jeddah
JED
777
Cairo
CAI
London
LHR
20
Cairo
CAI
Sharm el-Sheikh
SSH
800
Paris
CDG
Cairo
CAI
913
Dubai
DXB
Cairo
CAI
664
Jeddah
JED
Cairo
CAI
778
London
LHR
Cairo
CAI
21
Sharm el-Sheikh
SSH
Cairo
CAI
43
Hurghada
HRG
Cairo
CAI
985
Cairo
CAI
New York
JFK
986
New York
JFK
Cairo
CAI
181
Alexandria
HBE
Cairo
CAI
180
Cairo
CAI
Alexandria
HBE
852
Addis Ababa
ADD
Cairo
CAI
834
Asmara
ASM
Cairo
CAI
851
Cairo
CAI
Addis Ababa
ADD
833
Cairo
CAI
Asmara
ASM
359
Cairo
CAI
Luxor
LXR
360
Luxor
LXR
Cairo
CAI
752
Budapest
BUD
Cairo
CAI
751
Cairo
CAI
Budapest
BUD
771
Cairo
CAI
Geneva
GVA
839
Cairo
CAI
Johannesburg
JNB
879
Cairo
CAI
Kano
KAN
772
Geneva
GVA
Cairo
CAI
880
Kano
KAN
Cairo
CAI
850
Nairobi
NBO
Cairo
CAI
840
Johannesburg
JNB
Cairo
CAI
708
Amman
AMM
Cairo
CAI
707
Cairo
CAI
Amman
AMM
731
Cairo
CAI
Berlin
SXF
732
Berlin
SXF
Cairo
CAI
961
Bangkok
BKK
Cairo
CAI
960
Bangkok
BKK
Hong Kong
HKG
961
Hong Kong
HKG
Bangkok
BKK
956
Beijing
PEK
Cairo
CAI
960
Cairo
CAI
Bangkok
BKK
955
Cairo
CAI
Beijing
PEK
982
Washington
IAD
Cairo
CAI
981
Cairo
CAI
Washington
IAD
681
Cairo
CAI
Dammam
DMM
682
Dammam
DMM
Cairo
CAI
655
Alexandria
HBE
Jeddah
JED
656
Jeddah
JED
Alexandria
HBE
679
Alexandria
HBE
Medina
MED
680
Medina
MED
Alexandria
HBE
791
Cairo
CAI
Rome
FCO
792
Rome
FCO
Cairo
CAI
449
Cairo
CAI
Sohag
HMB
450
Sohag
HMB
Cairo
CAI
95
Aswan
ASW
Cairo
CAI
953
Cairo
CAI
Hangzhou
HGH
965
Tokyo
NRT
Cairo
CAI
631
Abha
AHB
Cairo
CAI
448
Assiut
ATZ
Cairo
CAI
630
Cairo
CAI
Abha
AHB
447
Cairo
CAI
Assiut
ATZ
759
Cairo
CAI
Copenhagen
CPH
760
Copenhagen
CPH
Cairo
CAI
837
Cairo
CAI
Entebbe
EBB
705
Cairo
CAI
Milan
MXP
706
Milan
MXP
Cairo
CAI
686
Dammam
DMM
Alexandria
HBE
685
Alexandria
HBE
Dammam
DMM
882
Accra
ACC
Cairo
CAI
881
Cairo
CAI
Accra
ACC
887
Cairo
CAI
Douala
DLA
887
Douala
DLA
N'Djamena
NDJ
887
N'Djamena
NDJ
Cairo
CAI
917
Abu Dhabi
AUH
Cairo
CAI
859
Cairo
CAI
Juba
JUB
860
Juba
JUB
Cairo
CAI
916
Cairo
CAI
Abu Dhabi
AUH
738
Istanbul
IST
Cairo
CAI
635
Cairo
CAI
Erbil
EBL
636
Erbil
EBL
Cairo
CAI
958
Cairo
CAI
Guangzhou
CAN
959
Guangzhou
CAN
Cairo
CAI
643
Sharm el-Sheikh
SSH
Jeddah
JED
762
London
LHR
Luxor
LXR
761
Luxor
LXR
London
LHR
964
Cairo
CAI
Tokyo
NRT
758
Amsterdam
AMS
Cairo
CAI
757
Cairo
CAI
Amsterdam
AMS
412
Abu Simbel
ABS
Aswan
ASW
787
Cairo
CAI
Munich
MUC
676
Medina
MED
Cairo
CAI
788
Munich
MUC
Cairo
CAI
954
Hangzhou
HGH
Cairo
CAI
747
Cairo
CAI
Athens
ATH
675
Cairo
CAI
Medina
MED
967
Sharjah
SHJ
Cairo
CAI
878
Abuja
ABV
Cairo
CAI
877
Cairo
CAI
Abuja
ABV
966
Cairo
CAI
Sharjah
SHJ
843
Cairo
CAI
Tunis
TUN
844
Tunis
TUN
Cairo
CAI
921
Manama
BAH
Cairo
CAI
920
Cairo
CAI
Manama
BAH
797
Cairo
CAI
Vienna
VIE
798
Vienna
VIE
Cairo
CAI
995
Cairo
CAI
Toronto
YYZ
621
Kuwait City
KWI
Cairo
CAI
996
Toronto
YYZ
Cairo
CAI
875
Cairo
CAI
Lagos
LOS
876
Lagos
LOS
Cairo
CAI
307
Sharm el-Sheikh
SSH
Hurghada
HRG
849
Cairo
CAI
Nairobi
NBO
855
Cairo
CAI
Khartoum
KRT
856
Khartoum
KRT
Cairo
CAI
712
Beirut
BEY
Cairo
CAI
711
Cairo
CAI
Beirut
BEY
969
Mumbai
BOM
Cairo
CAI
726
Brussels
BRU
Cairo
CAI
725
Cairo
CAI
Brussels
BRU
651
Cairo
CAI
Riyadh
RUH
652
Riyadh
RUH
Cairo
CAI
748
Athens
ATH
Cairo
CAI
968
Cairo
CAI
Mumbai
BOM
620
Cairo
CAI
Kuwait City
KWI
931
Muscat
MCT
Cairo
CAI
930
Cairo
CAI
Muscat
MCT
741
Cairo
CAI
Larnaca
LCA
841
Dar Es Salaam
DAR
Nairobi
NBO
742
Larnaca
LCA
Cairo
CAI
785
Cairo
CAI
Frankfurt am Main
FRA
786
Frankfurt am Main
FRA
Cairo
CAI
753
Cairo
CAI
Madrid
MAD
754
Madrid
MAD
Cairo
CAI
841
Cairo
CAI
Dar Es Salaam
DAR
802
Paris
CDG
Luxor
LXR
411
Aswan
ASW
Abu Simbel
ABS
846
Algiers
ALG
Cairo
CAI
768
Barcelona
BCN
Cairo
CAI
845
Cairo
CAI
Algiers
ALG
767
Cairo
CAI
Barcelona
BCN
633
Cairo
CAI
Gassim
ELQ
634
Gassim
ELQ
Cairo
CAI
729
Cairo
CAI
Moscow
DME
730
Moscow
DME
Cairo
CAI
431
Cairo
CAI
Marsa Alam
RMF
432
Marsa Alam
RMF
Cairo
CAI
619
Kuwait City
KWI
Alexandria
HBE
618
Alexandria
HBE
Kuwait City
KWI
Top airports served by Egypt Air
- Cairo Airport (CAI)
- Jeddah King Abdulaziz Intl Airport (JED)
- Aswan Airport (ASW)
- Medina Mohammad Abdulaziz Airport (MED)
- Sharm el-Sheikh Ophira Airport (SSH)
- Luxor Airport (LXR)
- Hurghada Airport (HRG)
- Alexandria Borg El Arab Airport (HBE)
- Riyadh King Khaled Intl Airport (RUH)
- Kuwait City Airport (KWI)
- Amman Queen Alia Intl Airport (AMM)
- Dubai Intl Airport (DXB)
- Dammam King Fahad Intl Airport (DMM)
- Beirut Airport (BEY)
- Abu Simbel Airport (ABS)
Egypt Air contact information
- MS IATA code
- +1 718 751 4850 Call
- egyptair.com Visit
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